02852nam 2200685 a 450 991045453000332120200520144314.01-283-14800-597866131480010-8389-9044-41-4416-1913-5(CKB)1000000000785601(EBL)474224(OCoLC)733040155(SSID)ssj0000131964(PQKBManifestationID)12018999(PQKBTitleCode)TC0000131964(PQKBWorkID)10027984(PQKB)10265857(MiAaPQ)EBC474224(Au-PeEL)EBL474224(CaPaEBR)ebr10482277(CaONFJC)MIL314800(EXLCZ)99100000000078560120080523d2009 uy 0engur|n|---|||||txtccrCreating the customer-driven academic library[electronic resource] /Jeannette WoodwardChicago American Library Association20091 online resource (209 p.)Description based upon print version of record.0-8389-0976-0 Includes bibliographical references and index.Reinventing the academic library -- Making it happen : leadership and the professional staff -- Public service staffing : past, present, and future -- A great place to be : creating a livable library -- Transforming spaces on tight budgets -- Making the transition to a twenty-first-century library -- Innovation at the forefront : the information commons, embedded librarians, and the library of the future -- Sharing our vision : marketing the academic library -- Customer service : making it all come together -- Evaluating our progress.Librarians are now faced with marketing to a generation of students who log on rather than walk in and this cutting-edge book supplies the tools needed to keep customers coming through the door.Academic librariesUnited StatesPublic services (Libraries)Academic librariesSpace utilizationSocial aspectsAcademic librariesMarketingAcademic librariesPublic relationsElectronic books.Academic librariesPublic services (Libraries)Academic librariesSpace utilizationSocial aspects.Academic librariesMarketing.Academic librariesPublic relations.020027.7097320Woodward Jeannette A882356MiAaPQMiAaPQMiAaPQBOOK9910454530003321Creating the customer-driven academic library2154239UNINA