Transforming health care : Virginia Mason Medical Center's pursuit of the perfect patient experience / / Charles Kenney ; foreword by Donald M. Berwick
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| Autore: |
Kenney Charles.
|
| Titolo: |
Transforming health care : Virginia Mason Medical Center's pursuit of the perfect patient experience / / Charles Kenney ; foreword by Donald M. Berwick
|
| Pubblicazione: | Boca Raton : , : CRC Press, , 2011 |
| Descrizione fisica: | 1 online resource (240 p.) |
| Disciplina: | 362.12068 |
| Soggetto topico: | Health services administration - United States |
| Health facilities - Administration - Standards - United States | |
| Medical care - United States | |
| Altri autori: |
BerwickDonald M <1946-> (Donald Mark)
|
| Note generali: | Description based upon print version of record. |
| Nota di bibliografia: | Includes bibliographical references and index. |
| Nota di contenuto: | Front cover; Contents; Foreword; Note About This Book; Preface: A Surprising Visit; Chapter One. A New Idea; Chapter Two. Journey to Japan; Chapter Three. The Blue Yarn; Chapter Four. Safety Crusade; Chapter Five. Ambulatory Care Breakthrough; Chapter Six. Transforming Procedural Care; Chapter Seven. Transforming Inpatient Care; Chapter Eight. Better, Faster, More Affordable; Chapter Nine. Management Method; Chapter Ten. The Journey Continues; Source Notes; Glossary; Appendix; Acknowledgments; About the Author; Back cover |
| Sommario/riassunto: | A chronicle of one of the most unusual series of events in the history of medicine, this book tells the story a group of men and women clinicians, administrators, frontline workers, trustees, and leaders blessed with vision, courage, and a relentless determination to improve. It is the story of a medical center transformed. Ultimately, it is the story of a new and possibly better way to take on the challenge we face in the United States today to provide superb medical care to our people while at the same time controlling costs--Provided by publisher. |
| Titolo autorizzato: | Transforming health care |
| ISBN: | 0-429-24868-7 |
| 1-4398-8721-7 | |
| 1-283-00475-5 | |
| 9786613004758 | |
| 1-4398-6309-1 | |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910799986203321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |