Hospitality management : a brief introduction / / Roy C. Wood
(Visualizza in formato marc)
(Visualizza in BIBFRAME)
| Autore: |
Wood Roy C. <1959->
|
| Titolo: |
Hospitality management : a brief introduction / / Roy C. Wood
|
| Pubblicazione: | Los Angeles : , : SAGE, , 2015 |
| Descrizione fisica: | 1 online resource (191 pages) : illustrations |
| Disciplina: | 647.94068 |
| Soggetto topico: | Hospitality industry - Management |
| Hotel management | |
| Nota di bibliografia: | Includes bibliographical references (pages 156-181) and index. |
| Nota di contenuto: | Where are we going? The nature of hospitality management -- What kind of industry? Structure, strategy and the nature of the hospitality industry -- A people business? Human resources in the hospitality sector -- Is your room alright? Accommodation management in hospitality -- Are you enjoying your meal? Food and beverage management in hospitality -- Would you like to join our customer loyalty programme? Marketing and consumption in hospitality -- Can I speak to whoever's in charge? The role of management in hospitality -- So you give degrees to waiters? Hospitality management education -- Conclusion : the proof of the pudding? |
| Titolo autorizzato: | Hospitality management |
| ISBN: | 1-4739-2353-0 |
| 1-4739-2777-3 | |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910807312603321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |