Effective communication [[electronic resource] ] : a workbook for social care workers / / Suzan Collins
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| Autore: |
Collins Suzan <1960->
|
| Titolo: |
Effective communication [[electronic resource] ] : a workbook for social care workers / / Suzan Collins
|
| Pubblicazione: | London, : Jessica Kingsley, 2009 |
| Descrizione fisica: | 1 online resource (111 p.) |
| Disciplina: | 362.4 |
| Soggetto topico: | Communication in services for people with disabilities |
| Confidential communications | |
| Interpersonal communication | |
| People with disabilities - Care | |
| People with disabilities - Means of communication | |
| Note generali: | Description based upon print version of record. |
| Nota di bibliografia: | Includes bibliographical references. |
| Nota di contenuto: | FRONT COVER; Effective Communication: A Workbook for Social Care Workers; Acknowledgement; Contents; Introduction; Why We Need to be Able to Communicate; Communication within your Team, Families and Outside Agencies; Capacity to Make a Decision; Communicating with an Individual; Communication Profile or Communication Passport; Problems in Communication; The Different Ways We Communicate; Providing Opportunities to Communicate; Communication Cycle; Listening Skills; Factors Affecting Communication; Visual Reminders; Stimulation; Feelings, Emotions and Relationships; Objects of Reference |
| Using PhotographsAlternative Ways of Communicating; Making Choices; Personal Space; Body Language; Supporting Various Kinds of Service Users; Sensitive and Complex Issues; Human Growth and Development; Recording and Reporting; Confidentiality Within; Data Protection Act 1998; Access of Health Records Act 1990; Self-Assessment Tool; Certificate; Knowledge Specification Chart; Legislation andUseful Websites; References; BACK COVER | |
| Sommario/riassunto: | Supporting people with a variety of difficulties including hearing loss, impaired speech, visual impairment, dementia and learning disabilities requires a range of communication skills. This book will provide workers with the ability to enable adults with limited or no verbal communication skills to make decisions, and to express themselves. |
| Titolo autorizzato: | Effective communication |
| ISBN: | 1-282-29737-6 |
| 9786612297373 | |
| 1-84642-932-3 | |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910808042103321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |
Serie:
Knowledge and Skills for Social Care Workers