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Record Nr. |
UNINA9910808042103321 |
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Autore |
Collins Suzan |
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Titolo |
Effective communication : a workbook for social care workers / / Suzan Collins |
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Pubbl/distr/stampa |
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London, : Jessica Kingsley, 2009 |
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ISBN |
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1-282-29737-6 |
9786612297373 |
1-84642-932-3 |
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Edizione |
[1st ed.] |
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Descrizione fisica |
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1 online resource (111 p.) |
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Collana |
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Knowledge and Skills for Social Care Workers |
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Disciplina |
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Soggetti |
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Communication in services for people with disabilities |
Confidential communications |
Interpersonal communication |
People with disabilities - Care |
People with disabilities - Means of communication |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references. |
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Nota di contenuto |
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FRONT COVER; Effective Communication: A Workbook for Social Care Workers; Acknowledgement; Contents; Introduction; Why We Need to be Able to Communicate; Communication within your Team, Families and Outside Agencies; Capacity to Make a Decision; Communicating with an Individual; Communication Profile or Communication Passport; Problems in Communication; The Different Ways We Communicate; Providing Opportunities to Communicate; Communication Cycle; Listening Skills; Factors Affecting Communication; Visual Reminders; Stimulation; Feelings, Emotions and Relationships; Objects of Reference |
Using PhotographsAlternative Ways of Communicating; Making Choices; Personal Space; Body Language; Supporting Various Kinds of Service Users; Sensitive and Complex Issues; Human Growth and Development; Recording and Reporting; Confidentiality Within; Data Protection Act 1998; Access of Health Records Act 1990; Self-Assessment Tool; Certificate; Knowledge Specification Chart; Legislation andUseful Websites; References; BACK COVER |
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Sommario/riassunto |
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Supporting people with a variety of difficulties including hearing loss, |
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