An introduction to quality assurance in health care / / Avedis Donabedian; edited by Rashid Bashshur

• Autore: Donabedian Avedis
• Pubblicazione: Oxford ; ; New York, : Oxford University Press, 2003
• Edizione: 1st ed.
• Descrizione fisica: 1 online resource (233 p.)
• Disciplina: 362.1/068/5
• Soggetto topico: Medical care - Quality control; Hospital care - Quality control
• Altri autori: BashshurRashid <1933->
• Note generali: Previously issued in print: 2002.
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: Intro -- CONTENTS -- LIST OF APPENDICES -- INTRODUCTION -- What This Book Is About -- The Meaning of Quality Assurance -- The Targets of Quality Assurance -- The Components of Quality Assurance -- The Quality Monitoring Cycle -- Formal and Informal Monitoring -- Some Foundations of Quality Assurance Through Monitoring -- The Meaning of Quality in Health Care -- 1. THE COMPONENTS OF QUALITY IN HEALTH CARE -- Efficacy -- Effectiveness -- Efficiency -- Optimality -- Acceptability -- Choosing a Definition of Quality -- Steps in Monitoring and Improving Clinical Performance -- 2. DETERMINING WHAT TO MONITOR -- Externally Required Monitoring Activities -- Internally Motivated Monitoring Activities -- 3. DETERMINING PRIORITIES IN MONITORING -- Importance to Patient Welfare -- Additional Institutional Interests -- Feasibility -- 4. SELECTING APPROACHES TO ASSESSING PERFORMANCE -- Definitions of Structure, Process, and Outcome -- Comments on the Structure-Process-Outcome Model -- Relative Usefulness of the Three Approaches -- Conclusions About the Choice of an Approach -- 5. FORMULATING CRITERIA AND STANDARDS -- Definitions of Terms -- Importance of Criteria and Standards -- Some Attributes of Criteria and Standards -- 6. OBTAINING THE NECESSARY INFORMATION -- Medical Records -- Surveys -- Financial Records -- Statistical Reports -- Direct Observation -- Test Situations -- 7. CHOOSING WHEN AND HOW TO MONITOR -- When to Monitor -- How to Monitor -- 8. CONSTRUCTING A MONITORING SYSTEM -- Key Elements -- 9. BRINGING ABOUT BEHAVIOR CHANGE -- Readjustments in the System -- Educational and Motivational Activities -- 10. THE EFFECTIVENESS OF QUALITY MONITORING -- Contextual Factors -- Operational Factors -- Some Concluding Remarks -- REFFERENCES -- APPENDICES -- INDEX -- A -- B -- C -- D -- E -- F -- G -- I -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V. ; W.
• Sommario/riassunto: Avedis Donabedian unravelled the mystery behind the concept of quality in health care by defining it in clear operational terms and provided detailed blueprints for both its measurement (known as quality assessment) and its improvement. In this text, he describes both in simple, clear terms.
• Titolo autorizzato: An introduction to quality assurance in health care
• ISBN: 0-19-770735-1; 1-280-83796-9; 9786610837960; 0-19-974802-0
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910808050303321
• Lo trovi qui: Univ. Federico II
• Serie: Oxford scholarship online.