LEADER 04206nam 2200673Ia 450 001 9910808050303321 005 20200520144314.0 010 $a0-19-770735-1 010 $a1-280-83796-9 010 $a9786610837960 010 $a0-19-974802-0 024 7 $a10.1093/oso/9780195158090.001.0001 035 $a(CKB)2450000000001847 035 $a(OCoLC)647898311 035 $a(CaPaEBR)ebrary10375168 035 $a(SSID)ssj0000300387 035 $a(PQKBManifestationID)11196182 035 $a(PQKBTitleCode)TC0000300387 035 $a(PQKBWorkID)10271661 035 $a(PQKB)11207617 035 $a(Au-PeEL)EBL3053650 035 $a(CaPaEBR)ebr10375168 035 $a(CaONFJC)MIL83796 035 $a(MiAaPQ)EBC3053650 035 $a(OCoLC)1406788168 035 $a(StDuBDS)9780197707357 035 $a(EXLCZ)992450000000001847 100 $a20020423d2003 uy 0 101 0 $aeng 135 $aurcn||||||||| 181 $ctxt 182 $cc 183 $acr 200 13$aAn introduction to quality assurance in health care /$fAvedis Donabedian; edited by Rashid Bashshur 205 $a1st ed. 210 $aOxford ;$aNew York $cOxford University Press$d2003 215 $a1 online resource (233 p.) 225 1 $aOxford scholarship online 300 $aPreviously issued in print: 2002. 311 $a0-19-515809-1 320 $aIncludes bibliographical references and index. 327 $aIntro -- CONTENTS -- LIST OF APPENDICES -- INTRODUCTION -- What This Book Is About -- The Meaning of Quality Assurance -- The Targets of Quality Assurance -- The Components of Quality Assurance -- The Quality Monitoring Cycle -- Formal and Informal Monitoring -- Some Foundations of Quality Assurance Through Monitoring -- The Meaning of Quality in Health Care -- 1. THE COMPONENTS OF QUALITY IN HEALTH CARE -- Efficacy -- Effectiveness -- Efficiency -- Optimality -- Acceptability -- Choosing a Definition of Quality -- Steps in Monitoring and Improving Clinical Performance -- 2. DETERMINING WHAT TO MONITOR -- Externally Required Monitoring Activities -- Internally Motivated Monitoring Activities -- 3. DETERMINING PRIORITIES IN MONITORING -- Importance to Patient Welfare -- Additional Institutional Interests -- Feasibility -- 4. SELECTING APPROACHES TO ASSESSING PERFORMANCE -- Definitions of Structure, Process, and Outcome -- Comments on the Structure-Process-Outcome Model -- Relative Usefulness of the Three Approaches -- Conclusions About the Choice of an Approach -- 5. FORMULATING CRITERIA AND STANDARDS -- Definitions of Terms -- Importance of Criteria and Standards -- Some Attributes of Criteria and Standards -- 6. OBTAINING THE NECESSARY INFORMATION -- Medical Records -- Surveys -- Financial Records -- Statistical Reports -- Direct Observation -- Test Situations -- 7. CHOOSING WHEN AND HOW TO MONITOR -- When to Monitor -- How to Monitor -- 8. CONSTRUCTING A MONITORING SYSTEM -- Key Elements -- 9. BRINGING ABOUT BEHAVIOR CHANGE -- Readjustments in the System -- Educational and Motivational Activities -- 10. THE EFFECTIVENESS OF QUALITY MONITORING -- Contextual Factors -- Operational Factors -- Some Concluding Remarks -- REFFERENCES -- APPENDICES -- INDEX -- A -- B -- C -- D -- E -- F -- G -- I -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V. 327 $aW. 330 8 $aAvedis Donabedian unravelled the mystery behind the concept of quality in health care by defining it in clear operational terms and provided detailed blueprints for both its measurement (known as quality assessment) and its improvement. In this text, he describes both in simple, clear terms. 410 0$aOxford scholarship online. 606 $aMedical care$xQuality control 606 $aHospital care$xQuality control 615 0$aMedical care$xQuality control. 615 0$aHospital care$xQuality control. 676 $a362.1/068/5 700 $aDonabedian$b Avedis$0116720 701 $aBashshur$b Rashid$f1933-$01611204 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910808050303321 996 $aAn introduction to quality assurance in health care$93939339 997 $aUNINA