Inside, outside, and online : building your library community / / Chrystie Hill ; foreword by Steven Cohen

• Autore: Hill Chrystie
• Pubblicazione: Chicago, : American Library Association, 2009
• Edizione: 1st ed.
• Descrizione fisica: 1 online resource (194 p.)
• Disciplina: 021.2
• Soggetto topico: Libraries and community - United States
• Classificazione: LAN000000LAN025000
• Altri autori: CohenSteven
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references (p. 155-167) and index.
• Nota di contenuto: Contents; Foreword; Preface: Libraries Build Communities-A Personal Perspective; Acknowledgments; Chapter One: People and Networks; Social Capital : What It Is and Why It Matters to Libraries; ""Developing the 'I' into 'We'""; The Age of Participation; ""You control the Information Age""; Notes; Chapter Two: Libraries and Communities; Where Is the Library?; ""Almost two billion served""; What Is a Library?; ""Stuff, Place, Service,Interactions, Values""; Libraries Build Communities: A Survey of Community Building in Libraries Today; Libraries Build Communities : The Project; Chapter Three: Assess ; Librarians (Don't Always) Know Best""Libraries are about service, or they are about nothing""; Community Needs Assessment; ""No matter how well we think we know, we need to know more""; Note; Chapter Four: Deliver; Libraries: Out of Business?; ""I wish we could call FEMA""; Strategic Planning: Keep Library Services Mission-Focused; Design for Experience: Services for Users Will Change Your Library; Convergence at Your Library: Optimize Resources with Library Partnerships; Chapter Five: Engage; Missing the Mark: Why Does Marketing Have Such a Bad Rep?; Marketing Basics: The Four Ps, and Then Some ; Marketing Strategies for Social Good: Library Users, Not the Library Trends toward Engagement: User Participation Drives Awareness and Loyalty; A Connected Community: What's Your Library's Brand?; 1. Set Goals; 2. Conduct an Audit; 3. Position the Library; 4. Develop a Plan; 5. Create a Campaign; Chapter Six: Iterate; From Faith to Fact to Impacts: A Very Short History of Evaluation in Libraries; Evaluation Basics: Resources, Capabilities, Use, and Impacts; Evaluation for Community Building: It's Not for the Money, But the Money Is Nice; Why Evaluate?; Selecting Measures; Perpetual Iteration; Note ; Chapter Seven: Sustain From Concept to Practice: Purpose, Leadership, Accountability, Participation; Identifying Purpose; Democratic Leadership; Demonstrating Accountability and Contribution; Professional Relevance: Staying in Touch with Other Library Professionals Keeps you Sustainable; Afterword: Inside, Outside, and Online-We Are Everywhere, and Should Be; Appendix: Libraries Build Communities Online Survey-Selected Questions and Answers; References; Additional Resources; Index
• Sommario/riassunto: Whatever your role, and whatever size or type of library, the principles outlined here can support anyone working to build a strong community of engaged, interested, and satisfied library users.
• Titolo autorizzato: Inside, outside, and online
• ISBN: 0-8389-9159-9; 1-283-21271-4; 9786613212719; 0-8389-9158-0; 0-8389-9721-X
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910974729403321
• Lo trovi qui: Univ. Federico II