Performance evaluation : proven approaches for improving program and organizational performance / / Ingrid Guerra-Lopez
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| Autore: |
Guerra-Lopez Ingrid
|
| Titolo: |
Performance evaluation : proven approaches for improving program and organizational performance / / Ingrid Guerra-Lopez
|
| Pubblicazione: | San Francisco, : Jossey-Bass, c2008 |
| Edizione: | 1st ed. |
| Descrizione fisica: | xiv, 304 p. : ill |
| Disciplina: | 658.3/125 |
| Soggetto topico: | Employees - Rating of |
| Organizational effectiveness | |
| Performance standards | |
| Classificazione: | 336.43 |
| 658.3/125 | |
| Note generali: | Includes bibliographical references (p. [285]-293) and index |
| Nota di bibliografia: | Includes bibliographical references (p. [285]-293) and index. |
| Nota di contenuto: | Foundations of evaluation -- Principles of performance-based evaluation -- Overview of existing evaluation mode -- Kirkpatrick's four levels of evaluation -- Phillip's return-on-investment methodology -- Brinkerhoff"s success case method -- The impact evaluation process -- The CIPP model -- Evaluating evaluations -- Data -- Data collection -- Analysis of evaluation data: tools and techniques -- Communicating the findings -- Common errors in evaluation -- Continual improvement -- Contracting for evaluation services -- Intelligence gathering for decision making: -- The future of evaluation in performance improvement. |
| Sommario/riassunto: | Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-López, an internationally-known evaluation expert, introduces the foundations of evaluation and presents the most applicable models for the performance improvement field. Her book offers a wide variety of tools and techniques that have proven successful and is organized to illustrate evaluation in the context of continual performance improvement. |
| Titolo autorizzato: | Performance evaluation |
| ISBN: | 1-119-46120-0 |
| 1-283-64514-9 | |
| 1-118-50489-5 | |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910822320003321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |