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Autore: |
Bauernfeind Ulrike
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Titolo: |
User satisfaction with personalised internet applications / / Ulrike Bauernfeind
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Pubblicazione: | Bern : , : Peter Lang International Academic Publishing Group, , 2018 |
Descrizione fisica: | 1 online resource (182 pages) |
Disciplina: | 004.678 |
Soggetto topico: | Internet |
Satisfaction | |
Tuning | |
Nota di contenuto: | Personalised internet applications - Human - computer interaction - Technology acceptance model - Website evaluation - User satisfaction - Development of a research model - Structural equation modelling - Expert interviews - Success factors. |
Sommario/riassunto: | The study focuses on user satisfaction with websites and personalised internet applications in particular. The abundance of information on the web is increasing more and more. Therefore, the significance of websites targeting the users' preferences, like personalised Internet applications, is rising. The aim of this study was to find out which factors determine user satisfaction with personalised internet applications. Factors like the usefulness of the information or trust towards how personal information is handled were considered. A large-scale user survey evaluating three internet applications (from the travel, e-learning and real estate domains) was conducted. Expert opinions were collected to complement the results and provide insights from users' and experts' points of views. |
Titolo autorizzato: | User satisfaction with personalised internet applications ![]() |
Formato: | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione: | Inglese |
Record Nr.: | 9910720560303321 |
Lo trovi qui: | Univ. Federico II |
Opac: | Controlla la disponibilità qui |