02155nam 2200397 450 991072056030332120230627143410.010.3726/b14001(CKB)5710000000124001(NjHacI)995710000000124001(EXLCZ)99571000000012400120230627d2018 uy 0engur|||||||||||txtrdacontentcrdamediacrrdacarrierUser satisfaction with personalised internet applications /Ulrike BauernfeindBern :Peter Lang International Academic Publishing Group,2018.1 online resource (182 pages)Personalised internet applications - Human - computer interaction - Technology acceptance model - Website evaluation - User satisfaction - Development of a research model - Structural equation modelling - Expert interviews - Success factors.The study focuses on user satisfaction with websites and personalised internet applications in particular. The abundance of information on the web is increasing more and more. Therefore, the significance of websites targeting the users' preferences, like personalised Internet applications, is rising. The aim of this study was to find out which factors determine user satisfaction with personalised internet applications. Factors like the usefulness of the information or trust towards how personal information is handled were considered. A large-scale user survey evaluating three internet applications (from the travel, e-learning and real estate domains) was conducted. Expert opinions were collected to complement the results and provide insights from users' and experts' points of views.InternetSatisfactionTuningInternet.Satisfaction.Tuning.004.678Bauernfeind Ulrike881975NjHacINjHaclBOOK9910720560303321User satisfaction with personalised internet applications1970151UNINA