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Autore: | Evans Louwanda <1975-> |
Titolo: | Cabin pressure : African American pilots, flight attendants, and emotional labor / / Louwanda Evans |
Pubblicazione: | Lanham : , : Rowman & Littlefield Publishers, Inc., , [2013] |
©2013 | |
Descrizione fisica: | 1 online resource (175 p.) |
Disciplina: | 331.6/396073 |
Soggetto topico: | Airlines - United States - Employees |
African American professional employees | |
Racism - United States | |
African American air pilots | |
Flight attendants | |
Soggetto geografico: | United States Race relations |
Note generali: | Description based upon print version of record. |
Nota di bibliografia: | Includes bibliographical references and index. |
Nota di contenuto: | Introduction -- Trapped at 30,000 feet: infiltrating white space -- On display at all times: flight attendants -- Emotional labor and systemic racism -- The emotional labor of coping and resistance -- Conclusion. |
Sommario/riassunto: | From African American pilots being asked to carry people's luggage to patrons refusing drinks from black flight attendants, Cabin Pressure demonstrates that racism is still very much alive in the "friendly skies." The book draws on interviews with African Americans in the flight industry to examine the emotional labor involved in a business that offers prestige, but also a history that excludes people of color. |
Titolo autorizzato: | Cabin pressure |
ISBN: | 1-4422-2136-4 |
Formato: | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione: | Inglese |
Record Nr.: | 9910817357803321 |
Lo trovi qui: | Univ. Federico II |
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