LEADER 02692nam 2200673 450 001 9910817357803321 005 20200520144314.0 010 $a1-4422-2136-4 035 $a(CKB)2550000001111125 035 $a(EBL)1352223 035 $a(OCoLC)856932841 035 $a(SSID)ssj0000982969 035 $a(PQKBManifestationID)12467098 035 $a(PQKBTitleCode)TC0000982969 035 $a(PQKBWorkID)10986881 035 $a(PQKB)10952048 035 $a(MiAaPQ)EBC1352223 035 $a(Au-PeEL)EBL1352223 035 $a(CaPaEBR)ebr10754420 035 $a(CaONFJC)MIL511017 035 $a(EXLCZ)992550000001111125 100 $a20130516d2013 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aCabin pressure $eAfrican American pilots, flight attendants, and emotional labor /$fLouwanda Evans 210 1$aLanham :$cRowman & Littlefield Publishers, Inc.,$d[2013] 210 4$dİ2013 215 $a1 online resource (175 p.) 225 1 $aPerspectives on a Multiracial America 300 $aDescription based upon print version of record. 311 $a1-4422-2135-6 311 $a1-299-79766-0 320 $aIncludes bibliographical references and index. 327 $aIntroduction -- Trapped at 30,000 feet: infiltrating white space -- On display at all times: flight attendants -- Emotional labor and systemic racism -- The emotional labor of coping and resistance -- Conclusion. 330 $aFrom African American pilots being asked to carry people's luggage to patrons refusing drinks from black flight attendants, Cabin Pressure demonstrates that racism is still very much alive in the "friendly skies." The book draws on interviews with African Americans in the flight industry to examine the emotional labor involved in a business that offers prestige, but also a history that excludes people of color. 410 0$aPerspectives on a Multiracial America 606 $aAirlines$zUnited States$xEmployees 606 $aAfrican American professional employees 606 $aRacism$zUnited States 606 $aAfrican American air pilots 606 $aFlight attendants 607 $aUnited States$xRace relations 615 0$aAirlines$xEmployees. 615 0$aAfrican American professional employees. 615 0$aRacism 615 0$aAfrican American air pilots. 615 0$aFlight attendants. 676 $a331.6/396073 700 $aEvans$b Louwanda$f1975-$01671461 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910817357803321 996 $aCabin pressure$94034028 997 $aUNINA