Beyond fintech : bionic banking / / Bernardo Nicoletti

• Autore: Nicoletti Bernardo
• Pubblicazione: Cham, Switzerland : , : Springer, , [2022]; ©2022
• Descrizione fisica: 1 online resource (282 pages)
• Disciplina: 332.10285
• Soggetto topico: Financial institutions; Technological innovations
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: Intro -- Foreword -- Contents -- Acronyms -- List of Figures -- List of Tables -- 1 Bionic Banking Introduction -- Research Background -- Book Objectives -- Research Method -- Book's Structure -- Conclusions -- References -- 2 Bionic Banking -- Introduction -- Origin of Bionics -- Bionics Fundamentals -- Analogies Between Organisms and Organizations -- Enterprise Bionic Theories -- Bionic Financial Services -- Fintech Development -- Fintech Categories -- New Normal and Organizations -- Pandemic Impact -- New Normal -- Robot and Automation Human Collaboration -- Remoteness -- Resilience -- Resistance -- Responsibility -- Resilience and New Normal -- Agility -- Design of a Resilient Bionic Banking -- Emergency Management -- Characteristics of Resilience -- Conclusions -- References -- 3 Bionic Banking Transformation -- Introduction -- Bionic Transformation -- Birth of Bionic Transformation -- Defining Bionic Transformation -- Drivers and Impacts of Bionic Transformation -- Decision-Making Process -- Advancements of Bionic Transformation -- Conclusions -- References -- 4 Bionic Banking Business Model -- Introduction -- Business Model Canvas (BMC) -- An Extended Hai Framework -- Bionic Banking BMC -- Philosophy -- Vision -- Mission -- Enablers -- Outcomes -- Customer Value Proposition -- Customers Proximity -- Place and Distribution Accesses -- Partition of the Market -- Processes -- Platforms -- Augmented Intelligence -- Machine Learning -- Cloud Computing -- Data Science -- Robotic Process Automation (RPA) -- RPA and Banking -- Benefits of RPA -- Persons -- Partners -- Pricing and Revenues -- Payments and Investments -- Protection -- Cyber-Security -- Fraud -- Compliance -- Conclusions -- References -- 5 Bionic Banking Life Cycle -- Introduction -- Bionic Banking Across the Customer Life Cycle -- Customer Acquisition -- Credit Decisioning. ; Monitoring and Collection -- Deepening Relationships: Wealth Management -- Intelligent Servicing -- Bionic Insurer -- Conclusions -- References -- 6 Bionic Banking Project -- Introduction -- Human-Automation Collaboration (HAC) Project -- Human-Automation Collaboration Models -- Proactive Human-Automation Collaboration -- Inter-Collaboration Cognition -- Temporal Collaboration -- Self-Organizing Teamwork -- Critical Success Factors of Bionic Banking -- Critical Success Factors for Bionic Banking -- Collaboration -- Complementarity -- Confidence -- Competence -- Customization -- Cognition -- Contribution -- Clarity -- Creatural (Humanness) -- Significant Challenges -- Innovation Methods -- Innovation Processes -- Design Thinking -- Design Thinking Method -- Lean and Bionic Transformation -- Research Method -- Lean and Bionic Transformation -- Define -- Discover -- Design -- Develop -- Deconstruct -- Deploy -- Diffuse and Operations -- Agile -- Innovation Acceptance Model -- IAM Model -- Conclusions -- References -- 7 Bionic Banking Conclusions -- Main Findings -- Future Research -- References -- Glossary -- References -- Index.
• Titolo autorizzato: Beyond Fintech
• ISBN: 9783030962173; 9783030962166
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910559387803321
• Lo trovi qui: Univ. Federico II
• Serie: Palgrave Studies in Financial Services Technology