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Autore: | Kozak M (Metin), <1968-> |
Titolo: | Destination benchmarking [[electronic resource] ] : concepts, practices, and operations / / Metin Kozak |
Pubblicazione: | Cambridge, MA, : CABI Pub., c2004 |
Descrizione fisica: | 1 online resource (234 p.) |
Disciplina: | 910/.68/4 |
Soggetto topico: | Tourism - Management |
Benchmarking (Management) | |
Soggetto genere / forma: | Electronic books. |
Note generali: | Description based upon print version of record. |
Nota di bibliografia: | Includes bibliographical references (p. 196-209). |
Nota di contenuto: | Preface; Acknowledgements; 1 Overview of Benchmarking Theory; 2 Evaluating Benchmarking Studies in Tourism; 3 Towards Destination Benchmarking; 4 Measures of Destination Benchmarking; 5 Internal Destination Benchmarking; 6 External Destination Benchmarking; 7 Generic Destination Benchmarking; 8 Data Collection and Analysis; 9 Destination Benchmarking: Characteristics and Limitations; 10 Conclusion; References; Index |
Sommario/riassunto: | This text evaluates different approaches to benchmarking and their application with tourism destinations. The focus is on developing a specific benchmarking methodology that is relevant in the context of international tourism destinations. |
Titolo autorizzato: | Destination benchmarking |
ISBN: | 1-280-86627-6 |
9786610866274 | |
0-85199-875-5 | |
Formato: | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione: | Inglese |
Record Nr.: | 9910455797403321 |
Lo trovi qui: | Univ. Federico II |
Opac: | Controlla la disponibilità qui |