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Autore: | Montgomery Jack G |
Titolo: | Conflict management for libraries [[electronic resource] ] : strategies for a positive, productive workplace / / Jack G. Montgomery and Eleanor I. Cook ; with contributions from Pat Wagner and Glenda Hubbard |
Pubblicazione: | Chicago, : American Library Association, 2005 |
Descrizione fisica: | 1 online resource (221 p.) |
Disciplina: | 023/.9 |
Soggetto topico: | Library personnel management |
Conflict management | |
Altri autori: | CookEleanor I WagnerPatricia Jean HubbardGlenda T |
Note generali: | Bibliographic Level Mode of Issuance: Monograph |
Nota di bibliografia: | Includes bibliographical references (p. 195-201) and index. |
Nota di contenuto: | When you go to work, you bring more than your lunch from home -- How to identify the actors in the play : all the world's a stage -- The role of unions -- The specter and reality of workplace violence -- The internal candidate -- But she's had such a hard life -- It is obvious we do not matter -- I don't have to listen to this! -- Love in the afternoon -- She's making me feel strange! -- Useless, totally useless! -- Let me do my job! -- What is taking those people so long? -- I've got a great idea for you! -- I'd really like to help Donnie -- This place is a zoo! -- The problem with Eddie -- Totally incompatible? -- Is it really all that important? -- Thou shalt not suffer -- It's happening again -- Developing emotional intelligence : a place to begin -- Planning for, not denial of workplace conflict -- Examining your organizational culture -- Leadership : so much more than management. |
Titolo autorizzato: | Conflict management for libraries |
ISBN: | 0-8389-9349-4 |
0-8389-9822-4 | |
Formato: | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione: | Inglese |
Record Nr.: | 9910777555003321 |
Lo trovi qui: | Univ. Federico II |
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