The contract scorecard [[electronic resource] ] : successful outsourcing by design / / by Sara Cullen

• Autore: Cullen Sara
• Pubblicazione: Burlington, VT, : Ashgate Pub. Co., : Gower, 2009
• Descrizione fisica: 1 online resource (267 p.)
• Disciplina: 658.4; 658.4/058; 658.4058
• Soggetto topico: Contracting out; Contracting out - Evaluation
• Soggetto genere / forma: Electronic books.
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: Cover; Contents; List of Figures; List of Tables; Foreword; Preface; 1 Introduction; 2 The Quadrants of the Contract Scorecard; 3 The Steps in Developing KPIs; 4 Schemes for the Consequences of KPI Performance; 5 Planning the Contract Scorecard; 6 The Quality Specification - The Service Level Agreement (SLA); 7 The Financial Specification - The Financial Schedule; 8 The Relationship Specification - The Governance Charter; 9 The Strategic Specification - Unique Contract Schedules; 10 Conclusion; References; Index; About the Author
• Sommario/riassunto: An upfront investment in your contracts, from a commercial rather than legal perspective is probably the single most influential activity you can undertake; one that will ensure your outsourcing relationships have clear business goals as the focus of the deal. Reading a copy of Sara Cullen's The Contract Scorecard should be the first step in that investment.
• Titolo autorizzato: The contract scorecard
• ISBN: 1-317-03733-2; 1-317-03732-4; 1-282-05408-2; 9786612054082; 0-7546-8171-8
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910454017103321
• Lo trovi qui: Univ. Federico II