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Managing Online Learning [[electronic resource] ] : The Life-Cycle of Successful Programs
Managing Online Learning [[electronic resource] ] : The Life-Cycle of Successful Programs
Pubbl/distr/stampa Milton, : Routledge, 2019
Descrizione fisica 1 online resource (241 pages)
Disciplina 371.35
Altri autori (Persone) VivoloJohn
Soggetto topico Distance education
ISBN 0-429-77512-1
0-429-43115-5
0-429-77513-X
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Half Title; Title; Copyright; Dedication; Contents; Acknowledgments; Introduction: The Mirage in the Desert; How to Read This Book; Section 1 Organizational Leadership and Management; 1 Overview of Online Learning and an (Un)official History; Let's Start With the Basics; Online Learning Formats; The (Un)official History of Online Learning; A Tale of Transition and Revelation; The Pyramid of Online Learning Support; 2 Preparing the Path: Building an Online Learning Unit for Next-Generation Learners; The Pyramid of Online Learning Support; Introduction; Models of Support
Internal vs. External (Enablers)Expectations of Next-Generation Learners; Common Misconceptions of Online Learning; Mission of the Next-Generation Online Learning Unit; Online Learning Production Studio; Three Tiers of Units; Conclusion; 3 Leading and Finding the Way: Leadership and Finances in Online Learning; The Pyramid of Online Learning Support; Online Learning Is Situational; The Give and Take in Online Learning; Establishing the Value of Online Learning; The Many Facets of Online Learning; Proving Your Worth!; Being the Online Learning Leader
4 Keeping the Machine and Culture in Sync: Creative Management of Technology-Enhanced TeamsThe Pyramid of Online Learning Support; The Online Learning Unit; University Leadership; Online Department Leadership; Project Management; Reporting and Analytic Tools; People Management; Change Management; Section 2 Challenges and Opportunities for Learners; 5 Supporting the Online Student: From Suspect to Graduate (Alumni); The Pyramid of Online Learning Support; Defining the Student Life-Cycle; Discovery; Prospect; Admissions; Orientation and Involvement; Graduation and Alumni; Re-engagement
6 Seeing the World: Introduction to International LearnersStrategies on Today's Engaging International Learners; 7 Overcoming Faculty Resistance to Teaching Online; Embrace Active Faculty Participation; Grant Fair Virtual Intellectual Property Rights; Reward Online Faculty With Just Compensation; Honor Digital Academic Roles; Value Instructional Designers; Acknowledge the Academic Success of Digital Education; 8 A Voice in the Wilderness: Overcoming Isolation in Online Learning; Introduction; Why Do People Feel a Sense of Isolation When Learning or Teaching Online?
Working and Learning From Home Isn't EasyWe're Social Creatures, and Learning Is a Social Process; Technology Is a Tool for Learning, Not a Replacement; Why Should You Care About Isolated Students?; What If They Get Good Grades?; Preparing Learners and Teachers for the Online Learning Experience; How Do You Combat Online Isolation?; Study Habits: How, When, Where?; Faculty; Conclusion; Section 3 Course Design and Development; 9 Building the Scene: Storyboarding and Course Design for Interactive and Engaging Learning; The Online Learning Development Process; Technology; Phase 1: Analysis
Record Nr. UNINA-9910793864103321
Milton, : Routledge, 2019
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Managing Online Learning : The Life-Cycle of Successful Programs
Managing Online Learning : The Life-Cycle of Successful Programs
Edizione [1st ed.]
Pubbl/distr/stampa Milton, : Routledge, 2019
Descrizione fisica 1 online resource (241 pages)
Disciplina 371.35
Altri autori (Persone) VivoloJohn
Soggetto topico Distance education
ISBN 0-429-77512-1
0-429-43115-5
0-429-77513-X
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Half Title; Title; Copyright; Dedication; Contents; Acknowledgments; Introduction: The Mirage in the Desert; How to Read This Book; Section 1 Organizational Leadership and Management; 1 Overview of Online Learning and an (Un)official History; Let's Start With the Basics; Online Learning Formats; The (Un)official History of Online Learning; A Tale of Transition and Revelation; The Pyramid of Online Learning Support; 2 Preparing the Path: Building an Online Learning Unit for Next-Generation Learners; The Pyramid of Online Learning Support; Introduction; Models of Support
Internal vs. External (Enablers)Expectations of Next-Generation Learners; Common Misconceptions of Online Learning; Mission of the Next-Generation Online Learning Unit; Online Learning Production Studio; Three Tiers of Units; Conclusion; 3 Leading and Finding the Way: Leadership and Finances in Online Learning; The Pyramid of Online Learning Support; Online Learning Is Situational; The Give and Take in Online Learning; Establishing the Value of Online Learning; The Many Facets of Online Learning; Proving Your Worth!; Being the Online Learning Leader
4 Keeping the Machine and Culture in Sync: Creative Management of Technology-Enhanced TeamsThe Pyramid of Online Learning Support; The Online Learning Unit; University Leadership; Online Department Leadership; Project Management; Reporting and Analytic Tools; People Management; Change Management; Section 2 Challenges and Opportunities for Learners; 5 Supporting the Online Student: From Suspect to Graduate (Alumni); The Pyramid of Online Learning Support; Defining the Student Life-Cycle; Discovery; Prospect; Admissions; Orientation and Involvement; Graduation and Alumni; Re-engagement
6 Seeing the World: Introduction to International LearnersStrategies on Today's Engaging International Learners; 7 Overcoming Faculty Resistance to Teaching Online; Embrace Active Faculty Participation; Grant Fair Virtual Intellectual Property Rights; Reward Online Faculty With Just Compensation; Honor Digital Academic Roles; Value Instructional Designers; Acknowledge the Academic Success of Digital Education; 8 A Voice in the Wilderness: Overcoming Isolation in Online Learning; Introduction; Why Do People Feel a Sense of Isolation When Learning or Teaching Online?
Working and Learning From Home Isn't EasyWe're Social Creatures, and Learning Is a Social Process; Technology Is a Tool for Learning, Not a Replacement; Why Should You Care About Isolated Students?; What If They Get Good Grades?; Preparing Learners and Teachers for the Online Learning Experience; How Do You Combat Online Isolation?; Study Habits: How, When, Where?; Faculty; Conclusion; Section 3 Course Design and Development; 9 Building the Scene: Storyboarding and Course Design for Interactive and Engaging Learning; The Online Learning Development Process; Technology; Phase 1: Analysis
Record Nr. UNINA-9910961410103321
Milton, : Routledge, 2019
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Organizational behavior / / Stephen Robbins and Timothy Judge
Organizational behavior / / Stephen Robbins and Timothy Judge
Autore Robbins Stephen P. <1943->
Edizione [15th ed.]
Pubbl/distr/stampa , : Pearson Education UK, , 2013
Descrizione fisica 1 online resource (711 pages)
Soggetto topico Organizational behavior
Diversity in the workplace
ISBN 9780273765400
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover -- Contents -- Preface -- 1 Introduction -- 1 What Is Organizational Behavior? -- The Importance of Interpersonal Skills -- What Managers Do -- Management Functions -- Management Roles -- Management Skills -- Effective versus Successful Managerial Activities -- A Review of the Manager's Job -- Enter Organizational Behavior -- Complementing Intuition with Systematic Study -- Disciplines That Contribute to the OB Field -- Psychology -- Social Psychology -- Sociology -- Anthropology -- There Are Few Absolutes in OB -- Challenges and Opportunities for OB -- Responding to Economic Pressures -- Responding to Globalization -- Managing Workforce Diversity -- Improving Customer Service -- Improving People Skills -- Stimulating Innovation and Change -- Coping with "Temporariness" -- Working in Networked Organizations -- Helping Employees Balance Work-Life Conflicts -- Creating a Positive Work Environment -- Improving Ethical Behavior -- Coming Attractions: Developing an OB Model -- An Overview -- Inputs -- Processes -- Outcomes -- Summary and Implications for Managers -- Self-Assessment Library How Much Do I Know About Organizational Behavior? -- Myth or Science? "Most Acts of Workplace Bullying Are Men Attacking Women" -- An Ethical Choice Can You Learn from Failure? -- glOBalization! Does National Culture Affect Organizational Practices? -- Point/Counterpoint Lost in Translation? -- Questions for Review -- Experiential Exercise Workforce Diversity -- Ethical Dilemma Jekyll and Hyde -- Case Incident 1 "Lessons for 'Undercover' Bosses" -- Case Incident 2 Era of the Disposable Worker? -- 2 The Individual -- 2 Diversity in Organizations -- Diversity -- Demographic Characteristics of the U.S. Workforce -- Levels of Diversity -- Discrimination -- Biographical Characteristics -- Age -- Sex -- Race and Ethnicity -- Disability.
Other Biographical Characteristics: Tenure, Religion, Sexual Orientation, and Gender Identity -- Ability -- Intellectual Abilities -- Physical Abilities -- The Role of Disabilities -- Implementing Diversity Management Strategies -- Attracting, Selecting, Developing, and Retaining Diverse Employees -- Diversity in Groups -- Effective Diversity Programs -- Summary and Implications for Managers -- Self-Assessment Library What's My Attitude Toward Older People? -- Myth or Science? "Dual-Career Couples Divorce Less" -- An Ethical Choice Religious Tattoos -- glOBalization! Images of Diversity from Around the Globe -- Point/Counterpoint Men Have More Mathematical Ability Than Women -- Questions for Review -- Experiential Exercise Feeling Excluded -- Ethical Dilemma Board Quotas -- Case Incident 1 The Flynn Effect -- Case Incident 2 Diversity at Work: Nestlé Malaysia -- 3 Attitudes and Job Satisfaction -- Attitudes -- What Are the Main Components of Attitudes? -- Does Behavior Always Follow from Attitudes? -- What Are the Major Job Attitudes? -- Job Satisfaction -- Measuring Job Satisfaction -- How Satisfied Are People in Their Jobs? -- What Causes Job Satisfaction? -- The Impact of Satisfied and Dissatisfied Employees on the Workplace -- Summary and Implications for Managers -- Self-Assessment Library How Satisfied Am I with My Job? -- An Ethical Choice Do Employers Owe Workers More Satisfying Jobs? -- glOBalization! Culture and Work-Life Balance -- Self-Assessment Library Am I Engaged? -- Myth or Science? "Favorable Job Attitudes Make Organizations More Profitable" -- Point/Counterpoint Employer-Employee Loyalty Is an Outdated Concept -- Questions for Review -- Experiential Exercise What Factors Are Most Important to Your Job Satisfaction? -- Ethical Dilemma Bounty Hunters.
Case Incident 1 Long Hours, Hundreds of E-Mails, and No Sleep: Does This Sound Like a Satisfying Job? -- Case Incident 2 Crafting a Better Job -- 4 Emotions and Moods -- What Are Emotions and Moods? -- The Basic Emotions -- The Basic Moods: Positive and Negative Affect -- The Function of Emotions -- Sources of Emotions and Moods -- Emotional Labor -- Affective Events Theory -- Emotional Intelligence -- The Case for EI -- The Case Against EI -- Emotion Regulation -- OB Applications of Emotions and Moods -- Selection -- Decision Making -- Creativity -- Motivation -- Leadership -- Negotiation -- Customer Service -- Job Attitudes -- Deviant Workplace Behaviors -- Safety and Injury at Work -- How Managers Can Influence Moods -- Summary and Implications for Managers -- Self-Assessment Library How Are You Feeling Right Now? -- Self-Assessment Library What's My Affect Intensity? -- Myth or Science? We Are Better Judges of When Others Are Happy Than When They Are Sad -- glOBalization! Should You Expect "Service with a Smile" All Around the World? -- Self-Assessment Library What's My Emotional Intelligence Score? -- An Ethical Choice Schadenfreude -- Point/Counterpoint Sometimes Blowing Your Top Is a Good Thing -- Questions for Review -- Experiential Exercise Who Can Catch a Liar? -- Ethical Dilemma Happiness Coaches for Employees -- Case Incident 1 Is It Okay to Cry at Work? -- Case Incident 2 Can You Read Emotions from Faces? -- 5 Personality and Values -- Personality -- What Is Personality? -- The Myers-Briggs Type Indicator -- The Big Five Personality Model -- Other Personality Traits Relevant to OB -- Values -- The Importance of Values -- Terminal versus Instrumental Values -- Generational Values -- Linking an Individual's Personality and Values to the Workplace -- Person-Job Fit -- Person-Organization Fit -- International Values.
Summary and Implications for Managers -- Self-Assessment Library Am I a Narcissist? -- Myth or Science? Personality Predicts the Performance of Entrepreneurs -- glOBalization! The Right Personality for a Global Workplace -- An Ethical Choice Should You Try to Change Someone's Personality? -- Point/Counterpoint Millennials Are More Narcissistic -- Questions for Review -- Experiential Exercise What Organizational Culture Do You Prefer? -- Ethical Dilemma Personal Values and Ethics in the Workplace -- Case Incident 1 Is There a Price for Being Too Nice? -- Case Incident 2 Personal Space -- 6 Perception and Individual Decision Making -- What Is Perception? -- Factors That Influence Perception -- Person Perception: Making Judgments About Others -- Attribution Theory -- Common Shortcuts in Judging Others -- Specific Applications of Shortcuts in Organizations -- The Link Between Perception and Individual Decision Making -- Decision Making in Organizations -- The Rational Model, Bounded Rationality, and Intuition -- Common Biases and Errors in Decision Making -- Influences on Decision Making: Individual Differences and Organizational Constraints -- Individual Differences -- Organizational Constraints -- What About Ethics in Decision Making? -- Three Ethical Decision Criteria -- Improving Creativity in Decision Making -- Summary and Implications for Managers -- Self-Assessment Library What Are My Gender Role Perceptions? -- glOBalization! Chinese Time, North American Time -- Myth or Science? Creative Decision Making Is a Right-Brain Activity -- Self-Assessment Library Am I A Deliberate Decision Maker? -- An Ethical Choice Whose Ethical Standards to Follow? -- Self-Assessment Library How Creative Am I? -- Point/Counterpoint Checklists Lead to Better Decisions -- Questions for Review -- Experiential Exercise Biases in Decision Making.
Ethical Dilemma Max's Burger: The Dollar Value of Ethics -- Case Incident 1 Decision-Making Processes at Steel Inc. -- Case Incident 2 Career Promotion at Emox: Rationalizing under Uncertainty -- 7 Motivation Concepts -- Defining Motivation -- Early Theories of Motivation -- Hierarchy of Needs Theory -- Theory X and Theory Y -- Two-Factor Theory -- McClelland's Theory of Needs -- Contemporary Theories of Motivation -- Self-Determination Theory -- Job Engagement -- Goal-Setting Theory -- Self-Efficacy Theory -- Reinforcement Theory -- Equity Theory/Organizational Justice -- Expectancy Theory -- Integrating Contemporary Theories of Motivation -- Summary and Implications for Managers -- Self-Assessment Library How Confident Am I in My Abilities to Succeed? -- Myth or Science? "The Support of Others Improves Our Chances of Accomplishing Our Goals -- An Ethical Choice Motivated to Behave Unethically -- glOBalization! Autonomy Needs Around the Globe -- Self-Assessment Library What Are My Course Performance Goals? -- Point/Counterpoint Fear Is a Powerful Motivator -- Questions for Review -- Experiential Exercise Goal-Setting Task -- Ethical Dilemma The Big Easy? -- Case Incident 1 Motivation in the Hong Kong Police Force -- Case Incident 2 Bullying Bosses -- 8 Motivation: From Concepts to Applications -- Motivating by Job Design: The Job Characteristics Model -- The Job Characteristics Model -- How Can Jobs Be Redesigned? -- Alternative Work Arrangements -- The Social and Physical Context of Work -- Employee Involvement -- Examples of Employee Involvement Programs -- Linking Employee Involvement Programs and Motivation Theories -- Using Rewards to Motivate Employees -- What to Pay: Establishing a Pay Structure -- How to Pay: Rewarding Individual Employees Through Variable-Pay Programs -- Flexible Benefits: Developing a Benefits Package.
Intrinsic Rewards: Employee Recognition Programs.
Record Nr. UNINA-9910150212103321
Robbins Stephen P. <1943->  
, : Pearson Education UK, , 2013
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Office 365: Migrating and Managing Your Business in the Cloud [[electronic resource] /] / by Matthew Katzer, Don Crawford
Office 365: Migrating and Managing Your Business in the Cloud [[electronic resource] /] / by Matthew Katzer, Don Crawford
Autore Katzer Matthew
Edizione [1st ed. 2013.]
Pubbl/distr/stampa Springer Nature, 2013
Descrizione fisica 1 online resource (XXIX, 680 p. 638 illus.)
Disciplina 004
Collana The Expert's Voice in Office 365
Soggetto topico Microsoft software
Microsoft .NET Framework
Computers
Microsoft and .NET
Information Systems and Communication Service
Soggetto non controllato Computer science
ISBN 1-4302-6527-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Intro -- Contents -- About the Authors -- About the Technical Reviewers -- Acknowledgments -- Introduction -- Chapter 1: Office 365: Moving to the Cloud -- Office 365: The New Cloud Challenge -- Customer Segments -- Ready Design Custom Cupcakes IT Requirements -- Strategic Overview -- On-Premises and Cloud Resource Requirements -- Core Business Software -- Information Exchange -- More Ready Design Cup Cakes (RDCC) IT Issues -- Line of Business Applications -- Requirements for On-Premises and Cloud Data -- E-Mail Utilization and Retention -- Network Infrastructure -- Desktop Support and Upgrade -- Information Security -- Monitoring -- Microsoft Systems Center -- Microsoft Windows Intune-Desktop Management -- Cloud Requirements -- Office 365 Business Savings for RDCC -- Summary of RDCC On-Premises Requirements -- RDCC Cloud Solution -- Migration Cost and Approaches -- Remote Monitoring with Windows Intune and Systems Center -- Optimizing Core Services with the Cloud -- Business Efficiency -- The Big Decision: On-Premises or Cloud Solutions? -- Next Steps for RDCC -- Summary -- Next Steps -- Chapter 2: Using Office 365 and Windows Intune -- A Day in the Life of an Office 365 User -- Where to Start with Office365? A Hands-On Tutorial -- Logging into Office 365 -- Accessing Outlook-WebApp -- SkyDrive Pro-Overview -- Document Collaboration -- Office 365 Yammer Configuration -- Public Web Site -- Office 365 Team Site -- Office 365 and Windows Azure Active Directory Security -- Office 365 Desktop Tools -- Using Lync -- Data Loss Prevention -- Device Configuration -- Windows Intune -- MEC Summary -- User Setup and Configuration -- Workstation: Setup Guide -- Step 1: Install Office 2013 or Desktop Configuration -- Step 2: Configuration of Lync -- Step 3: Configuration of Outlook -- Workstation: Creating a New Outlook Profile.
Workstation: Desktop Setup Configuration -- SkyDrive Pro: Configuration -- SkyDrive Pro: Planning for Personal and Team Site Document Storage -- Step 1: Add SkyDrive Pro to Your Desktop -- Step 2: Office 365 SkyDrive Pro Configuration -- Step 3: Launch SkyDrive Pro on Your Local System -- Step 4: Office 365 SkyDrive Pro Configuration -- SkyDrive Pro: Team Site Caution -- SkyDrive: Configuration Changes -- SkyDrive Pro: Support for Office 2010 Users -- SkyDrive: Checking Storage Allocation -- Smartphone: Configuration -- iPhone -- Android Devices: Motorola Droid v2.2 (and Above) -- Windows Phone: Office 365 -- Windows Phone: Adding Another Exchange Account -- Lync: Skype Configuration -- Step 1: Enable Lync Client to Accept Skype User Calls -- Step 2: Verify Configuration of Office 365 with External Users -- Lync: Linking Microsoft Account to Skype -- Lync: Using Skype to Call Lync -- Lync: Troubleshooting -- Lync: Firewall Port Configuration -- Reference Links -- Next Steps -- Contents at a Glance -- Chapter 3: Office 365 Planning and Purchase -- Office 365 Subscription Plans -- Planning and Purchase Chapter Structure -- Pre-deployment -- Step 1: Purchase Your Subscription(s) -- Step 2: Choose Your Sign-On Method -- Office 365 Sign-On -- DirSync with Password Sync -- Active Directory Federation Services (AD FS)/Single Sign-On -- AD FS/Single Sign-On with Exchange Federation -- DirSync and SSO/AD FS Caution -- Step 3: Collect Your Information -- Domains and Domain Information -- Users and Resources -- Security Groups -- Special E-mail Addresses: Distribution Groups and Aliases -- Exchange Public Folders -- Internet, Hardware, and Software -- Perform Any Required Updates and Software or Hardware Upgrades -- Compliance Archive Requirements -- Step 4: Define Your Migration Plan and Schedule -- E-mail Flow.
Controlling Mail Flow for Office 365 Migration Options -- Cutover Mail Flow -- Simple coexistence mail flow -- Hybrid Coexistence Mail Flow -- Mail Flow Options Based on Organization Size -- Sample Migration Plan -- Step 5: Microsoft Account and Organizational Account -- Step 6: SkyDrive and SkyDrive Pro -- Step 7: Windows Intune -- Deployment -- Step 1: Verify Your Environment -- Step 2: Add Domain Name Service (DNS) Information -- Autodiscover -- SRV Records -- Step 3: Configure Lync -- Step 4: Initial User Load -- Step 5: Pilot/Test Group -- Step 6: Inform Your Users -- Step 7: Train Your Users -- Step 8: E-mail Migration-Moving Historical E-mail (Migration) Options -- Do Nothing -- Third-Party Tools -- Office 365 with DirSync -- PST Export/Import -- Step 9: Set Up Workstations -- Step 10: Configure External Devices -- Step 11: Cutover -- Post-deployment -- Step 1: Hosted SharePoint Domain Name -- Step 2: Hosted SharePoint Initial Configuration -- Step 3: Hosted SharePoint Planning -- What Is SharePoint? -- The Two Sides of Permissions: Sites and Groups -- Step 4: Hosted SharePoint Personal Sites -- Step 5: Office 365 Hosted Web Site -- Step 6: Exchange Online Protection -- Step 7: Data Loss Prevention -- Step 8: Compliance: eDiscovery, Search Center -- Step 9: Cleanup -- Summary -- Reference Links -- Next Steps -- Chapter 4: Setup and Migration Guide -- Configuring Office 365 -- Step 1: Validate Your Domain(s) to Microsoft -- Step 2: Add Additional Domain Name Service (DNS) Information -- Step 3: Configure Lync -- Step 4: Install PowerShell -- Step 5: Load Users and Assign Licenses -- License Assignment -- Step 6: Migrate E-mail -- Test Group or Staged Migration -- Client Configuration Changes for Test Group -- Test Group Mail Flow -- E-mail Migration -- Exchange Server - Mailbox changes -- Step 7: Set Mail Flow -- Cutover Migration.
Simple Coexistence -- Coexistence E-mail Flow -- Step 8: Configure Desktop and Mobile devices -- Configure desktop services -- Mobile Device Configuration -- Step 9: Configure External Devices -- Step 10: Cleanup -- Final Check List -- DNS Trouble Shooting -- Onboarding Users -- Bulk Loading Users through DirSync -- Manually Bulk-Loading Users -- Onboarding E-mail -- PST Mail Migration to Office 365 -- Export Outlook 2010 or 2013 Mailbox Information -- Import Outlook 2010 or 2013 Mailbox Information -- Third Party tool - Migration Wiz -- Office 365 Migration Tool -- Outlook Manual Configuration -- Step1: Run the PowerShell command to retrieve the ExchangeGuid -- Step 2: Configuration of Outlook -- Reference Links -- Next steps -- Chapter 5: SharePoint Administration Guide -- SharePoint Administration Chapter Structure -- Introduction to Office 365 SharePoint -- What is SharePoint? -- What is SharePoint Not? -- SharePoint Definitions -- SharePoint Planning, Governance, and Initial Setup -- Governance -- SharePoint Administrators -- Site Collection Administrator Permissions -- Building Your SharePoint Structure -- Design Your Site and Security Structure -- Initial Site Collection: Top-Level Site -- Gear Icon Options -- Site Settings -- Site Settings: The Subsite List -- Site Settings: The Full List -- Site Contents -- Create the Site Structure Defined Above -- Step 1: Create the Subsite Procedures -- Site Settings: Navigation -- Step 2: Edit Top Level Navigation -- Step 3: Edit Subsite Navigation for Procedures -- Step 4: Create the Subsite Operations -- Step 5: Edit Subsite Navigation for Operations -- Step 6: Add a Sub-Subsite Turnover -- Step 7: Edit Sub-Subsite Navigation for Operations/Turnover -- Step 8: Verify Your Structure -- SharePoint Permissions and Groups -- Permissions Basics and Groups -- Permissions Inheritance.
The Two Sides of Permissions: Sites and Groups -- Permissions: Site Permissions -- Icon 2: Grant Permissions -- Icon 3: Create Group -- Icon 4: Edit User Permissions for Existing Group -- Icon 5: Remove User Permissions -- Icon 6: Check Permissions -- Link 7: Manage Permission Levels -- Link 8: Manage Access Request Settings -- Link 9: Manage Site Collection Administrators -- Permissions: People and Groups -- New: Add Users -- Actions: E-Mail Users -- Actions: Call/Message Selected Users -- Actions: Remove Users from Group -- Settings: Group Settings -- Settings: View Group Permissions -- Settings: Make Default Group -- Settings: List Settings -- Set Top Level Permissions to Read Only -- Set Document Library Permissions -- Set a Document's Permissions -- Setting Permissions for Your Company Example -- Stop Inheriting Permissions -- Check Company Permissions -- Site Editing -- Edit Your Site Page -- Add an App -- Edit Links: Edit the Top link Bar -- Edit Links: Edit the Quick Links Bar -- Create a Project Site -- Step 1: Sign On to Your SharePoint Site -- Step 2: Navigate to "Parent" of Where You Want to Create Your Project Site -- Step 3: Create a Project Subsite -- Step 4: Alter Your Site -- Step 5: Save Your Project Site Template -- Step 6: Clean Up Your Site and Add Apps as Appropriate -- Step 7: Set Permissions -- Step 8: Using Your Project Site -- Using Project E-mail -- Uploading and Creating Documents -- Add Tasks and Task Management -- Add Calendar Entries -- One Note Notebook -- Start a Newsfeed Conversation -- Share Your Project Site -- Sync Your Site with SkyDrive Pro -- SharePoint Admin Center -- SharePoint Admin Center -- SharePoint Admin Center Site Collections Ribbon -- Icon 1: New -- Icon 2: Delete -- Icon 3: Properties -- Icon 4: Owners -- Icon 5: Sharing (External Sharing) -- Icon 6: Storage Quota -- Icon 7: Server Resource Quota.
Icon 8: Upgrade.
Record Nr. UNINA-9910293151203321
Katzer Matthew  
Springer Nature, 2013
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Office 365: Migrating and Managing Your Business in the Cloud [[electronic resource] /] / by Matthew Katzer, Don Crawford
Office 365: Migrating and Managing Your Business in the Cloud [[electronic resource] /] / by Matthew Katzer, Don Crawford
Autore Katzer Matthew
Edizione [1st ed. 2013.]
Pubbl/distr/stampa Springer Nature, 2013
Descrizione fisica 1 online resource (XXIX, 680 p. 638 illus.)
Disciplina 004
Collana The Expert's Voice in Office 365
Soggetto topico Microsoft software
Microsoft .NET Framework
Computers
Microsoft and .NET
Information Systems and Communication Service
Soggetto non controllato Computer science
ISBN 1-4302-6527-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Intro -- Contents -- About the Authors -- About the Technical Reviewers -- Acknowledgments -- Introduction -- Chapter 1: Office 365: Moving to the Cloud -- Office 365: The New Cloud Challenge -- Customer Segments -- Ready Design Custom Cupcakes IT Requirements -- Strategic Overview -- On-Premises and Cloud Resource Requirements -- Core Business Software -- Information Exchange -- More Ready Design Cup Cakes (RDCC) IT Issues -- Line of Business Applications -- Requirements for On-Premises and Cloud Data -- E-Mail Utilization and Retention -- Network Infrastructure -- Desktop Support and Upgrade -- Information Security -- Monitoring -- Microsoft Systems Center -- Microsoft Windows Intune-Desktop Management -- Cloud Requirements -- Office 365 Business Savings for RDCC -- Summary of RDCC On-Premises Requirements -- RDCC Cloud Solution -- Migration Cost and Approaches -- Remote Monitoring with Windows Intune and Systems Center -- Optimizing Core Services with the Cloud -- Business Efficiency -- The Big Decision: On-Premises or Cloud Solutions? -- Next Steps for RDCC -- Summary -- Next Steps -- Chapter 2: Using Office 365 and Windows Intune -- A Day in the Life of an Office 365 User -- Where to Start with Office365? A Hands-On Tutorial -- Logging into Office 365 -- Accessing Outlook-WebApp -- SkyDrive Pro-Overview -- Document Collaboration -- Office 365 Yammer Configuration -- Public Web Site -- Office 365 Team Site -- Office 365 and Windows Azure Active Directory Security -- Office 365 Desktop Tools -- Using Lync -- Data Loss Prevention -- Device Configuration -- Windows Intune -- MEC Summary -- User Setup and Configuration -- Workstation: Setup Guide -- Step 1: Install Office 2013 or Desktop Configuration -- Step 2: Configuration of Lync -- Step 3: Configuration of Outlook -- Workstation: Creating a New Outlook Profile.
Workstation: Desktop Setup Configuration -- SkyDrive Pro: Configuration -- SkyDrive Pro: Planning for Personal and Team Site Document Storage -- Step 1: Add SkyDrive Pro to Your Desktop -- Step 2: Office 365 SkyDrive Pro Configuration -- Step 3: Launch SkyDrive Pro on Your Local System -- Step 4: Office 365 SkyDrive Pro Configuration -- SkyDrive Pro: Team Site Caution -- SkyDrive: Configuration Changes -- SkyDrive Pro: Support for Office 2010 Users -- SkyDrive: Checking Storage Allocation -- Smartphone: Configuration -- iPhone -- Android Devices: Motorola Droid v2.2 (and Above) -- Windows Phone: Office 365 -- Windows Phone: Adding Another Exchange Account -- Lync: Skype Configuration -- Step 1: Enable Lync Client to Accept Skype User Calls -- Step 2: Verify Configuration of Office 365 with External Users -- Lync: Linking Microsoft Account to Skype -- Lync: Using Skype to Call Lync -- Lync: Troubleshooting -- Lync: Firewall Port Configuration -- Reference Links -- Next Steps -- Contents at a Glance -- Chapter 3: Office 365 Planning and Purchase -- Office 365 Subscription Plans -- Planning and Purchase Chapter Structure -- Pre-deployment -- Step 1: Purchase Your Subscription(s) -- Step 2: Choose Your Sign-On Method -- Office 365 Sign-On -- DirSync with Password Sync -- Active Directory Federation Services (AD FS)/Single Sign-On -- AD FS/Single Sign-On with Exchange Federation -- DirSync and SSO/AD FS Caution -- Step 3: Collect Your Information -- Domains and Domain Information -- Users and Resources -- Security Groups -- Special E-mail Addresses: Distribution Groups and Aliases -- Exchange Public Folders -- Internet, Hardware, and Software -- Perform Any Required Updates and Software or Hardware Upgrades -- Compliance Archive Requirements -- Step 4: Define Your Migration Plan and Schedule -- E-mail Flow.
Controlling Mail Flow for Office 365 Migration Options -- Cutover Mail Flow -- Simple coexistence mail flow -- Hybrid Coexistence Mail Flow -- Mail Flow Options Based on Organization Size -- Sample Migration Plan -- Step 5: Microsoft Account and Organizational Account -- Step 6: SkyDrive and SkyDrive Pro -- Step 7: Windows Intune -- Deployment -- Step 1: Verify Your Environment -- Step 2: Add Domain Name Service (DNS) Information -- Autodiscover -- SRV Records -- Step 3: Configure Lync -- Step 4: Initial User Load -- Step 5: Pilot/Test Group -- Step 6: Inform Your Users -- Step 7: Train Your Users -- Step 8: E-mail Migration-Moving Historical E-mail (Migration) Options -- Do Nothing -- Third-Party Tools -- Office 365 with DirSync -- PST Export/Import -- Step 9: Set Up Workstations -- Step 10: Configure External Devices -- Step 11: Cutover -- Post-deployment -- Step 1: Hosted SharePoint Domain Name -- Step 2: Hosted SharePoint Initial Configuration -- Step 3: Hosted SharePoint Planning -- What Is SharePoint? -- The Two Sides of Permissions: Sites and Groups -- Step 4: Hosted SharePoint Personal Sites -- Step 5: Office 365 Hosted Web Site -- Step 6: Exchange Online Protection -- Step 7: Data Loss Prevention -- Step 8: Compliance: eDiscovery, Search Center -- Step 9: Cleanup -- Summary -- Reference Links -- Next Steps -- Chapter 4: Setup and Migration Guide -- Configuring Office 365 -- Step 1: Validate Your Domain(s) to Microsoft -- Step 2: Add Additional Domain Name Service (DNS) Information -- Step 3: Configure Lync -- Step 4: Install PowerShell -- Step 5: Load Users and Assign Licenses -- License Assignment -- Step 6: Migrate E-mail -- Test Group or Staged Migration -- Client Configuration Changes for Test Group -- Test Group Mail Flow -- E-mail Migration -- Exchange Server - Mailbox changes -- Step 7: Set Mail Flow -- Cutover Migration.
Simple Coexistence -- Coexistence E-mail Flow -- Step 8: Configure Desktop and Mobile devices -- Configure desktop services -- Mobile Device Configuration -- Step 9: Configure External Devices -- Step 10: Cleanup -- Final Check List -- DNS Trouble Shooting -- Onboarding Users -- Bulk Loading Users through DirSync -- Manually Bulk-Loading Users -- Onboarding E-mail -- PST Mail Migration to Office 365 -- Export Outlook 2010 or 2013 Mailbox Information -- Import Outlook 2010 or 2013 Mailbox Information -- Third Party tool - Migration Wiz -- Office 365 Migration Tool -- Outlook Manual Configuration -- Step1: Run the PowerShell command to retrieve the ExchangeGuid -- Step 2: Configuration of Outlook -- Reference Links -- Next steps -- Chapter 5: SharePoint Administration Guide -- SharePoint Administration Chapter Structure -- Introduction to Office 365 SharePoint -- What is SharePoint? -- What is SharePoint Not? -- SharePoint Definitions -- SharePoint Planning, Governance, and Initial Setup -- Governance -- SharePoint Administrators -- Site Collection Administrator Permissions -- Building Your SharePoint Structure -- Design Your Site and Security Structure -- Initial Site Collection: Top-Level Site -- Gear Icon Options -- Site Settings -- Site Settings: The Subsite List -- Site Settings: The Full List -- Site Contents -- Create the Site Structure Defined Above -- Step 1: Create the Subsite Procedures -- Site Settings: Navigation -- Step 2: Edit Top Level Navigation -- Step 3: Edit Subsite Navigation for Procedures -- Step 4: Create the Subsite Operations -- Step 5: Edit Subsite Navigation for Operations -- Step 6: Add a Sub-Subsite Turnover -- Step 7: Edit Sub-Subsite Navigation for Operations/Turnover -- Step 8: Verify Your Structure -- SharePoint Permissions and Groups -- Permissions Basics and Groups -- Permissions Inheritance.
The Two Sides of Permissions: Sites and Groups -- Permissions: Site Permissions -- Icon 2: Grant Permissions -- Icon 3: Create Group -- Icon 4: Edit User Permissions for Existing Group -- Icon 5: Remove User Permissions -- Icon 6: Check Permissions -- Link 7: Manage Permission Levels -- Link 8: Manage Access Request Settings -- Link 9: Manage Site Collection Administrators -- Permissions: People and Groups -- New: Add Users -- Actions: E-Mail Users -- Actions: Call/Message Selected Users -- Actions: Remove Users from Group -- Settings: Group Settings -- Settings: View Group Permissions -- Settings: Make Default Group -- Settings: List Settings -- Set Top Level Permissions to Read Only -- Set Document Library Permissions -- Set a Document's Permissions -- Setting Permissions for Your Company Example -- Stop Inheriting Permissions -- Check Company Permissions -- Site Editing -- Edit Your Site Page -- Add an App -- Edit Links: Edit the Top link Bar -- Edit Links: Edit the Quick Links Bar -- Create a Project Site -- Step 1: Sign On to Your SharePoint Site -- Step 2: Navigate to "Parent" of Where You Want to Create Your Project Site -- Step 3: Create a Project Subsite -- Step 4: Alter Your Site -- Step 5: Save Your Project Site Template -- Step 6: Clean Up Your Site and Add Apps as Appropriate -- Step 7: Set Permissions -- Step 8: Using Your Project Site -- Using Project E-mail -- Uploading and Creating Documents -- Add Tasks and Task Management -- Add Calendar Entries -- One Note Notebook -- Start a Newsfeed Conversation -- Share Your Project Site -- Sync Your Site with SkyDrive Pro -- SharePoint Admin Center -- SharePoint Admin Center -- SharePoint Admin Center Site Collections Ribbon -- Icon 1: New -- Icon 2: Delete -- Icon 3: Properties -- Icon 4: Owners -- Icon 5: Sharing (External Sharing) -- Icon 6: Storage Quota -- Icon 7: Server Resource Quota.
Icon 8: Upgrade.
Record Nr. UNISA-996205189503316
Katzer Matthew  
Springer Nature, 2013
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E-business & e-commerce management : strategy, implementation and practice / Dave Chaffey
E-business & e-commerce management : strategy, implementation and practice / Dave Chaffey
Autore Chaffey Dave <1963->
Edizione [5th edition.]
Pubbl/distr/stampa [Place of publication not identified], : Pearson/Financial Times Prentice Hall, 2011
Descrizione fisica 1 online resource (xxxi, 733 pages) : $b colour illustrations, colour map
Disciplina 658.8/72
Soggetto topico Electronic commerce - Computer networks
Business enterprises
ISBN 0273752065
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover -- E-Business & E-Commerce Management -- Brief contents -- Contents -- Preface -- Guided tour -- About the author -- Author Acknowledgements -- Publisher's acknowledgements -- Part 1 Introduction -- Introduction to e-business and e-commerce -- Learning outcomes -- Management issues -- Links to other chapters -- Introduction -- The impact of electronic communications on traditional businesses -- Managing social media -- Real-world e-Business experiences -- What is the difference between e-commerce and e-business? -- E-commerce defined -- E-business defined -- Case Study 1.1 A short history of Facebook -- Business or consumer models of e-commerce transactions -- E-business opportunities -- Business adoption of digital technologies for e-commerce and e-business -- Drivers of business Internet adoption -- Case Study 1.2 North West Supplies extends its reach online -- E-business risks and barriers to business adoption -- Evaluating an organization's e-business capabilities -- Drivers of consumer Internet adoption -- Barriers to consumer Internet adoption -- Case Study 1.3 eBay - the world's largest e-business -- Summary -- Exercises -- References -- Further reading -- Web links -- Marketplace analysis for e-commerce -- Learning outcomes -- Management issues -- Links to other chapters -- Introduction -- Real-world e-business: More Th>n -- The e-commerce environment -- Strategic agility -- Online marketplace analysis -- Location of trading in the marketplace -- Review of marketplace channel structures -- Location of trading in the marketplace -- The importance of multi-channel marketplace models -- Commercial arrangement for transactions -- Different types of online intermediary -- Summary of the types of intermediary -- The importance of search engines -- Business models for e-commerce -- Revenue models.
Online publisher and intermediary revenue models -- Focus on Auction business models -- Focus on Internet start-up companies -- From 'bricks and mortar' to 'clicks and mortar' -- Assessing e-businesses -- Valuing Internet start-ups -- Case Study 2.1 i-to-i - a global marketplace for a start-up company -- Why dot-coms failed -- Case Study 2.2 Zopa launches a new lending model -- Summary -- Exercises -- References -- Further reading -- Web links -- E-business infrastructure -- Learning outcomes -- Management issues -- Links to other chapters -- Introduction -- E-business infrastructure components -- Real-world e-business: lastminute.com -- Internet technology -- Hosting of websites and e-business services -- The Internet timeline -- Just how big is the Internet? -- Case Study 3.1 Innovation at Google -- Intranets and extranets -- Web technology -- Internet-access software applications -- Augmented reality -- Blogs and blogging -- Electronic mail or e-mail -- Feeds -- How does it work? Internet standards -- Networking standards -- The HTTP protocol -- Uniform resource locators (URLs) -- Domain names -- Web presentation and data exchange standards -- Audio and video standards -- Focus on Internet governance -- Managing e-business infrastructure -- Managing hardware and systems software infrastructure -- Managing Internet service and hosting providers -- Managing employee access to the Internet and e-mail -- Managing e-business applications infrastructure -- Focus on Web services, SaaS and service-oriented architecture (SOA) -- Benefits of web services or SaaS -- Challenges of deploying SaaS -- Case Study 3.2 New architecture or just new hype? -- EDI -- Focus on Mobile commerce -- Wireless Internet access standards -- Wireless access devices -- Popularity of applications of mobile communications -- Mobile apps -- Summary -- Exercises -- References.
Further reading -- Web links -- E-environment -- Learning outcomes -- Management issues -- Links to other chapters -- Introduction -- Real-world e-business: Lingo24 -- Social and legal factors -- Factors governing e-commerce service adoption -- Privacy and trust in e-commerce -- Other e-commerce legislation -- Environmental and green issues related to Internet usage -- Taxation -- Freedom-restrictive legislation -- Economic and competitive factors -- Focus on E-commerce and globalization -- Case Study 4.1 The implications of globalization for consumer attitudes -- The implications of e-commerce for international B2B trading -- Political factors -- Internet governance -- E-government -- Technological innovation and technology assessment -- Approaches to identifying emerging technology -- Summary -- Exercises -- References -- Further reading -- Web links -- Part 2 Strategy and applications -- E-business strategy -- Learning outcomes -- Management issues -- Links to other chapters -- Introduction -- Real-world e-business: Standard Life -- What is e-business strategy? -- The imperative for e-business strategy -- E-channel strategies -- Strategy process models for e-business -- Strategic analysis -- Resource and process analysis -- Competitive environment analysis -- Assessing competitive threats -- Co-opetition -- Competitor analysis -- Strategic objectives -- Defining vision and mission -- How can e-business create business value? -- Case Study 5.1 Capital One creates value through e-business -- Objective setting -- Case Study 5.2 Setting the Internet revenue contribution at Sandvik Steel -- Strategy definition -- Decision 1: E-business channel priorities -- Decision 2: Market and product development strategies -- Decision 3: Positioning and differentiation strategies -- Decision 4: Business, service and revenue models.
Decision 5: Marketplace restructuring -- Decision 6: Supply-chain management capabilities -- Decision 7: Internal knowledge management capabilities -- Decision 8: Organizational resourcing and capabilities -- Strategy implementation -- Failed e-business strategies -- E-business strategy implementation success factors for SMEs -- Case Study 5.3 Boo hoo - learning from the largest European dot-com failure -- Focus on Aligning and impacting e-business strategies -- Elements of IS strategy -- Investment appraisal -- Summary -- Exercises -- References -- Further reading -- Web links -- Supply chain management -- Learning outcomes -- Management issues -- Links to other chapters -- Introduction -- Problems of supply chain management -- What is supply chain management? -- Using technology to support supply chain management - an example -- A simple model of a supply chain -- Case Study 6.1 Shell Chemicals redefines its customers' supply chains -- What is logistics? -- Push and pull supply chain models -- Focus on The value chain -- Restructuring the internal value chain -- The value stream -- Value chain analysis -- Value networks -- Towards the virtual organization -- Options for restructuring the supply chain -- Using e-business to restructure the supply chain -- Technology options and standards for supply chain management -- Adoption rates of e-business applications -- Case Study 6.2 Argos uses e-supply chain management to improve customer convenience -- IS-supported downstream supply chain management -- Outbound logistics management -- IS infrastructure for supply chain management -- Supply chain management implementation -- Data standardization and exchange -- The supply chain management strategy process -- Goal-setting and performance management for e-SCM -- Managing partnerships -- Managing global distribution.
Case Study 6.3 RFID: keeping track starts its move to a faster track -- Summary -- Exercises -- References -- Further reading -- Web links -- E-procurement -- Learning outcomes -- Management issues -- Links to other chapters -- Introduction -- What is e-procurement? -- Understanding the procurement process -- Types of procurement -- Participants in different types of e-procurement -- Drivers of e-procurement -- Examples of the benefits of e-procurement -- Case Study 7.1 Cambridge Consultants reduce costs through e-procurement -- Focus on Estimating e-procurement costs -- The impact of cost savings on profitability -- Barriers and risks of e-procurement adoption -- Implementing e-procurement -- Integrating company systems with supplier systems -- Focus on B2B marketplaces -- Case Study 7.2 Covisint - a typical history of a B2B marketplace? -- Types of marketplace -- The future of e-procurement -- Summary -- Exercises -- References -- Further reading -- Web links -- E-marketing -- Learning outcomes -- Management issues -- Links to other chapters -- Introduction -- Chapter structure -- Real-world e-business: Guess -- What is e-marketing? -- Marketing defined -- E-marketing defined -- E-marketing planning -- Is a separate e-marketing plan required? -- Situation analysis -- Demand analysis -- Competitor analysis -- Intermediary analysis -- Internal marketing audit -- Objective setting -- Case Study 8.1 The e-volution of easyJet's online revenue contribution -- Strategy -- Market and product positioning -- Target market strategies -- Focus on Characteristics of digital media communications -- Tactics -- Product -- Case Study 8.2 Dell gets closer to its customers online -- Price -- Place -- Promotion -- People, process and physical evidence -- Focus on Online branding -- The importance of brand online -- Actions -- Control.
Case Study 8.3 The new Napster changes the music marketing mix.
Record Nr. UNINA-9910150228703321
Chaffey Dave <1963->  
[Place of publication not identified], : Pearson/Financial Times Prentice Hall, 2011
Materiale a stampa
Lo trovi qui: Univ. Federico II
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Introducing management in a global context [[electronic resource] /] / Robert MacIntosh and Kevin O'Gorman
Introducing management in a global context [[electronic resource] /] / Robert MacIntosh and Kevin O'Gorman
Autore MacIntosh Robert
Pubbl/distr/stampa Oxford, : Goodfellow Publishers, 2015
Descrizione fisica 1 online resource (xviii, 222 p.) : ill
Disciplina 658
Altri autori (Persone) O'GormanKevin
Collana The global management series
Soggetto topico International business enterprises - Management
Management
Soggetto genere / forma Electronic books.
ISBN 9781910158494 (e-book)
9781910158470 (hbk.)
9781910158487 (pbk.)
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Ch 1 Introducing Management: Art or science? (O'Gorman, Farrington and Gregor); Ch 2 Strategic Management (MacIntosh); Ch 3 Marketing and Consumer Behaviour (Hogg, Gori and Hisbent); Ch 4 Operations and Performance Management (Bititci and Jwijati); Ch 5 Managing People: Practice and Theory (Marks and Maclean); Ch 6 Managing Change (MacIntosh, Andrews and McLeod); Ch 7 Entrepreneurship and Business Growth (Galloway and Stirzaker); Ch 8 Economics and Regional Development (Danson and Kerry); Ch 9 Managing Quality (Antony); Ch 10 Business Ethics in a Global Context (Jack, Glasgow, Farrington and O'Gorman); Ch 11 Running a Global Organization; (MacIntosh, Krebs and Jones); Ch 12 Becoming a Manager (Collinson and Queenan); Index.
Record Nr. UNINA-9910466158403321
MacIntosh Robert  
Oxford, : Goodfellow Publishers, 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
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Introducing management in a global context [[electronic resource] /] / Robert MacIntosh and Kevin O'Gorman
Introducing management in a global context [[electronic resource] /] / Robert MacIntosh and Kevin O'Gorman
Autore MacIntosh Robert
Pubbl/distr/stampa Oxford, : Goodfellow Publishers, 2015
Descrizione fisica 1 online resource (xviii, 222 p.) : ill
Disciplina 658
Altri autori (Persone) O'GormanKevin
Collana The global management series
Soggetto topico International business enterprises - Management
Management
ISBN 9781910158494 (e-book)
9781910158470 (hbk.)
9781910158487 (pbk.)
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Ch 1 Introducing Management: Art or science? (O'Gorman, Farrington and Gregor); Ch 2 Strategic Management (MacIntosh); Ch 3 Marketing and Consumer Behaviour (Hogg, Gori and Hisbent); Ch 4 Operations and Performance Management (Bititci and Jwijati); Ch 5 Managing People: Practice and Theory (Marks and Maclean); Ch 6 Managing Change (MacIntosh, Andrews and McLeod); Ch 7 Entrepreneurship and Business Growth (Galloway and Stirzaker); Ch 8 Economics and Regional Development (Danson and Kerry); Ch 9 Managing Quality (Antony); Ch 10 Business Ethics in a Global Context (Jack, Glasgow, Farrington and O'Gorman); Ch 11 Running a Global Organization; (MacIntosh, Krebs and Jones); Ch 12 Becoming a Manager (Collinson and Queenan); Index.
Record Nr. UNINA-9910798029203321
MacIntosh Robert  
Oxford, : Goodfellow Publishers, 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
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Introducing management in a global context / / Robert MacIntosh and Kevin O'Gorman
Introducing management in a global context / / Robert MacIntosh and Kevin O'Gorman
Autore MacIntosh Robert
Edizione [1st ed.]
Pubbl/distr/stampa Oxford, : Goodfellow Publishers, 2015
Descrizione fisica 1 online resource (xviii, 222 p.) : ill
Disciplina 658
Altri autori (Persone) O'GormanKevin
Collana The global management series
Soggetto topico International business enterprises - Management
Management
ISBN 9781910158494 (ebook)
9781910158470 (hbk.)
9781910158487 (pbk.)
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Ch 1 Introducing Management: Art or science? (O'Gorman, Farrington and Gregor); Ch 2 Strategic Management (MacIntosh); Ch 3 Marketing and Consumer Behaviour (Hogg, Gori and Hisbent); Ch 4 Operations and Performance Management (Bititci and Jwijati); Ch 5 Managing People: Practice and Theory (Marks and Maclean); Ch 6 Managing Change (MacIntosh, Andrews and McLeod); Ch 7 Entrepreneurship and Business Growth (Galloway and Stirzaker); Ch 8 Economics and Regional Development (Danson and Kerry); Ch 9 Managing Quality (Antony); Ch 10 Business Ethics in a Global Context (Jack, Glasgow, Farrington and O'Gorman); Ch 11 Running a Global Organization; (MacIntosh, Krebs and Jones); Ch 12 Becoming a Manager (Collinson and Queenan); Index.
Record Nr. UNINA-9910966960303321
MacIntosh Robert  
Oxford, : Goodfellow Publishers, 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
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Digitalization Cases Vol. 2 : Mastering Digital Transformation for Global Business / / edited by Nils Urbach, Maximilian Röglinger, Karlheinz Kautz, Rose Alinda Alias, Carol Saunders, Martin Wiener
Digitalization Cases Vol. 2 : Mastering Digital Transformation for Global Business / / edited by Nils Urbach, Maximilian Röglinger, Karlheinz Kautz, Rose Alinda Alias, Carol Saunders, Martin Wiener
Edizione [1st ed. 2021.]
Pubbl/distr/stampa Cham : , : Springer International Publishing : , : Imprint : Springer, , 2021
Descrizione fisica 1 online resource (425 pages)
Disciplina 303.4833
658.05
Collana Management for Professionals
Soggetto topico Strategic planning
Leadership
Business information services
Technological innovations
Application software
Business - Data processing
Business Strategy and Leadership
IT in Business
Innovation and Technology Management
Computer and Information Systems Applications
Business Informatics
ISBN 3-030-80003-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Digitalization Cases Vol. 2 -- Foreword -- Preface -- Contents -- Editorial Board -- About the Editors -- Introduction to Digitalization Cases Vol. 2: Mastering Digital Transformation for Global Business -- 1 The Impact of Digitalization on Global Business -- 2 Structuring the Field of Digitalization -- 3 Introducing Cases of Digitalization -- 3.1 Digital Disruption -- 3.2 Digital Business -- 3.3 Digital Transformation -- 4 How to Read the Cases -- References -- Part I: Digital Disruption -- Enabling the Digitalization of Claim Management in the Insurance Value Chain Through AI-Based Prototypes: The ELIS Innovation ... -- 1 Introduction -- 2 Situation Faced -- 2.1 Use-Case 1: Sensitive Data Detection and Anonymization on Claim Images -- 2.2 Use-Case 2: Manipulation Detection on Claim Images -- 3 Action Taken -- 3.1 Problem Setting -- 3.2 Functional Model Analysis, Selection, and Evaluation -- 3.3 Data Preparation -- 3.4 Model Set-Up -- 3.5 Model Training, Validation, and Testing -- 3.6 Model Deployment -- 4 Results Achieved -- 5 Lessons Learned -- References -- Invoice Automation: Increasing Efficiency in the Office at Satherm GmbH Using Artificial Intelligence -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Digitalization of Manufacturing Processes with Startup Collaboration: Arçelik Developing a Digital Twin with Simularge -- 1 Introduction -- 2 Situation Faced -- 2.1 Background Information -- 2.2 Thermoforming Process -- 2.3 Attempts Before the Digital Twin Project -- 2.4 Alternative Paths to a Digital Twin -- 3 Action Taken -- 3.1 Locating a Startup to Collaborate -- 3.2 Teaming Up -- 3.3 Developing a Virtual Representation -- 3.4 Fine-Tuning the Digital Twin -- 3.5 The Digital Twin´s Structure -- 4 Results Achieved -- 4.1 Business Impact -- 4.2 Digitalization.
4.3 Project Management -- 5 Lessons Learned -- 5.1 Digitalization for Better Performance and Sustainability -- 5.2 Feature Engineering and Data Mining -- 5.3 Leveraging Engineering Expertise and Technical Infrastructures -- 5.4 Connecting with an Entrepreneurial Ecosystem -- 5.5 Project Management as a Critical Skill -- 5.6 Further Discussions -- References -- Using Blockchain to Coordinate Federal Processes: The Case of Germany´s Federal Office for Migration and Refugees -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 Flexible Process Model -- 3.2 Constraint Mitigation -- 3.3 Evaluation Procedure -- 3.4 Stakeholder Management -- 4 Results Achieved -- 4.1 Architecture and Constraint Mitigation -- 4.2 Evaluation Procedure -- 5 Lessons Learned -- References -- Breaking Down Barriers with Digital Technology: Reimagining Chronic Care by Empowering Paramedics -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Enabling Digital Transformation Through Cognitive Robotic Process Automation at Deutsche Telekom Services Europe -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 Organization and Governance -- 3.2 Processes -- 3.3 Technology and Operations -- 3.4 Use Cases -- Use Case 1: Electricity Consumption Data Extraction -- Use Case 2: Transfer of Offer Data in SAP -- 4 Results Achieved -- 5 Lessons Learned -- References -- Part II: Digital Business -- Huawei An Exceptional Example of Customer-Centered,Collaborative, and Decentralized Practices in the Telecommunication Industry -- 1 Introduction -- 2 Situation Faced -- 3 Actions Taken-Huawei´s Ascendance to Global Dominance: The Digitalization Strategy -- 4 Results Achieved -- 5 Lessons Learned -- References -- Facing Digitalization in the Insurance Industry -- 1 Introduction -- 2 Situation Faced.
2.1 Technological Changes -- 2.2 Economic and Competitive Changes -- 2.3 Socio-technical Changes -- 3 Action Taken -- 3.1 Business Model -- Bike Insurance -- Car Insurance -- 3.2 Organizational Model -- 4 Results Achieved -- 4.1 Business Model -- Bike Insurance -- Car Insurance -- 4.2 Organizational Model -- Culture -- Process and Organizational Structure -- IT Infrastructure -- 5 Lessons Learned -- 5.1 Seize Opportunities to Build a New Organizational Model -- 5.2 Consciously Managing Dependencies Within the Group -- 5.3 Building Transparency and Trust -- References -- How RAPS Spiced Up the German Butcher´s Trade -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 Gathering the Ingredients -- 3.2 Cooking Up New Digital Services -- 3.3 Adding Spice to the Butcher´s Trade -- 4 Results Achieved -- 5 Lessons Learned -- References -- Digital Transformation of the Automotive Industry Through Collaboration Hubs -- 1 Introduction -- 2 Situation Faced -- 2.1 The Context: A Lack of Digital Innovation Collaboration -- 3 Action Taken -- 3.1 Episode 1: Preparation of a Joint Incubator 2016-2017 -- 3.2 Episode 2: Mobility X Lab Establishment 2017-2018 -- 3.3 Episode 3: Building Matchmaking Capabilities 2018-2020 -- 3.4 Episode 4: Developing into a Collaboration Hub -- 4 Results Achieved -- 4.1 The Resulting Context: Improved Digital Innovation Collaboration -- 5 Lessons Learned -- 5.1 Lesson 1: Ensure Partner Interest Through the ``Two Partners´´ Criterion -- 5.2 Lesson 2: Initial Emphasis on Engaging Startups and Less Focus on a Complete Process -- 5.3 Lesson 3: Announce Partner Needs Without Disclosing Partner Pain-Points -- 5.4 Lesson 4: Coach Startups and Corporate Partners Simultaneously -- 5.5 Lesson 5: Manage Expectations Early for Both Startups and Corporate Partners -- 5.6 Lesson 6: Develop and Implement Sound Collaboration Measures.
5.7 Lesson 7: Joint Headship Requires a Consensus-Based Governance Model -- References -- A Two-Sided Approach for Digital Innovation at SCHOTT -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 Phase 1: Ideation on Digital Service Innovation -- 3.2 Phase 2: Concept Sprint -- 3.3 Phase 3: Scaling -- 4 Results Achieved -- 5 Lessons Learned -- References -- LOHMAR | DIGITAL | FOR EVERYONE -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Part III: Digital Transformation -- Approaching Digitalization at an SME Manufacturing Service Provider -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 Phase 1: Analyzing the Digitalization Potential (Focus on Customer Touchpoints) -- 3.2 Phase 2: Defining Digital Solutions and Opportunities -- 3.3 Phase 3: Establishing Prerequisites for the Implementations -- 3.4 Phase 4: Design, Development, and Implementation -- 4 Results Achieved -- 5 Lessons Learned -- References -- Digitalizing Water Bill Payments -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 Findings -- 4 Results Achieved -- 4.1 Future Work -- 5 Lessons Learned -- References -- Impact of the Digital Transformation on the Transformation of the Workforce -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 Understand -- 3.2 Define -- 3.3 Develop -- 3.4 Test -- 4 Results Achieved -- 4.1 Substantiated As-Is Analysis -- 4.2 Empathy as Core Value -- 4.3 Transformation Target Picture -- 4.4 Five-Step Transformation Blueprint -- 4.5 Transformation Action Plan -- 5 Lessons Learned -- 5.1 Create the New Traditional -- 5.2 Fill Empty Expressions -- 5.3 Dare to Be in It for the Long Haul -- 5.4 Balance Conflict in the Face of Complexity -- 5.5 Master Transformation Holistically -- 6 Conclusion -- References.
The Springest Story: How IT Enables Holacratic Organizations -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 Principles of Holacratic Organizing -- 3.2 Holacracy at Springest -- 3.3 IT Tools to Support Holacratic Organizing -- 4 Results Achieved -- 5 Lessons Learned -- References -- Digital Kaizen at FPT Software: Principles and Practices for Digital Transformations -- 1 Introduction -- 2 Background -- 2.1 Kaizen Philosophy and Digital Kaizen -- 3 Situation Faced -- 4 Action Taken -- 4.1 MyFPT: A Mobile Application for Improving Employee Engagement -- 4.2 AkaLink: An Online Platform for Skill Inventory Management -- 5 Results Achieved -- 6 Lessons Learned -- 6.1 Lesson 1: Driving Digital Transformation Through Incremental Digital Changes That Address Cross-Functional Pain Points -- 6.2 Lesson 2: Improving Organizational Change Capacity via People Engagement -- 6.3 Lesson 3: Selling Philosophy-Driven Digital Transformations -- References -- Cultivating Digital Transformation at Arcadis -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Becoming a Data-Driven Company -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 4.1 Technology-Related Results -- 4.2 Culture-Related Results -- 4.3 Overall Results and Changes -- 5 Lessons Learned -- 5.1 Learning 1: Create a Common Understanding to Join Forces -- 5.2 Learning 2: Appreciate What You Have to Better Understand What You Want -- 5.3 Learning 3: Let Others Join to Draw the Big Picture -- 5.4 Learning 4: Dig Deep Wells for Clear Water -- 5.5 Learning 5: Act on What You Need to (Gradually) Achieve What You Want -- References -- Governance for a Multinational ERP Program in a Decentralized Organization -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved.
5 Lessons Learned.
Record Nr. UNINA-9910508437703321
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2021
Materiale a stampa
Lo trovi qui: Univ. Federico II
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