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Applied survey methods [[electronic resource] ] : a statistical perspective / / Jelke Bethlehem
| Applied survey methods [[electronic resource] ] : a statistical perspective / / Jelke Bethlehem |
| Autore | Bethlehem Jelke G |
| Pubbl/distr/stampa | Hoboken, NJ, : Wiley, c2009 |
| Descrizione fisica | 1 online resource (394 p.) |
| Disciplina |
001.4/33
519.5 |
| Collana | Wiley series in survey methodology |
| Soggetto topico |
Surveys - Statistical methods
Sampling (Statistics) Surveys - Methodology Estimation theory |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-282-13772-7
9786612137723 0-470-49499-9 0-470-49498-0 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Applied Survey Methods; Contents; Preface; 1. The Survey Process; 1.1. About Surveys; 1.2. A Survey, Step-by-Step; 1.3. Some History of Survey Research; 1.4. This Book; 1.5. Samplonia; Exercises; 2. Basic Concepts; 2.1. The Survey Objectives; 2.2. The Target Population; 2.3. The Sampling Frame; 2.4. Sampling; 2.5. Estimation; Exercises; 3. Questionnaire Design; 3.1. The Questionnaire; 3.2. Factual and Nonfactual Questions; 3.3. The Question Text; 3.4. Answer Types; 3.5. Question Order; 3.6. Questionnaire Testing; Exercises; 4. Single Sampling Designs; 4.1. Simple Random Sampling
4.2. Systematic Sampling4.3. Unequal Probability Sampling; 4.4. Systematic Sampling with Unequal Probabilities; Exercises; 5. Composite Sampling Designs; 5.1. Stratified Sampling; 5.2. Cluster Sampling; 5.3. Two-Stage Sampling; 5.4. Two-Dimensional Sampling; Exercises; 6. Estimators; 6.1. Use of Auxiliary Information; 6.2. A Descriptive Model; 6.3. The Direct Estimator; 6.4. The Ratio Estimator; 6.5. The Regression Estimator; 6.6. The Poststratification Estimator; Exercises; 7. Data Collection; 7.1. Traditional Data Collection; 7.2. Computer-Assisted Interviewing 7.3. Mixed-Mode Data Collection7.4. Electronic Questionnaires; 7.5. Data Collection with Blaise; Exercises; 8. The Quality of the Results; 8.1. Errors in Surveys; 8.2. Detection and Correction of Errors; 8.3. Imputation Techniques; 8.4. Data Editing Strategies; Exercises; 9. The Nonresponse Problem; 9.1. Nonresponse; 9.2. Response Rates; 9.3. Models for Nonresponse; 9.4. Analysis of Nonresponse; 9.5. Nonresponse Correction Techniques; Exercises; 10. Weighting Adjustment; 10.1. Introduction; 10.2. Poststratification; 10.3. Linear Weighting; 10.4. Multiplicative Weighting 10.5. Calibration Estimation10.6. Other Weighting Issues; 10.7. Use of Propensity Scores; 10.8. A Practical Example; Exercises; 11. Online Surveys; 11.1. The Popularity of Online Research; 11.2. Errors in Online Surveys; 11.3. The Theoretical Framework; 11.4. Correction by Adjustment Weighting; 11.5. Correction Using a Reference Survey; 11.6. Sampling the Non-Internet Population; 11.7. Propensity Weighting; 11.8. Simulating the Effects of Undercoverage; 11.9. Simulating the Effects of Self-Selection; 11.10. About the Use of Online Surveys; Exercises; 12. Analysis and Publication 12.1. About Data Analysis12.2. The Analysis of Dirty Data; 12.3. Preparing a Survey Report; 12.4. Use of Graphs; Exercises; 13. Statistical Disclosure Control; 13.1. Introduction; 13.2. The Basic Disclosure Problem; 13.3. The Concept of Uniqueness; 13.4. Disclosure Scenarios; 13.5. Models for the Disclosure Risk; 13.6. Practical Disclosure Protection; Exercises; References; Index |
| Record Nr. | UNINA-9910143132203321 |
Bethlehem Jelke G
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| Hoboken, NJ, : Wiley, c2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Improving surveys with paradata : analytic uses of process information / / editor, Frauke Kreuter
| Improving surveys with paradata : analytic uses of process information / / editor, Frauke Kreuter |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Hoboken, N.J., : Wiley & Sons, 2013 |
| Descrizione fisica | 1 online resource (418 p.) |
| Disciplina | 001.4/33 |
| Altri autori (Persone) | KreuterFrauke |
| Collana | Wiley series in survey methodology |
| Soggetto topico |
Surveys - Statistical methods
Social surveys - Statistical methods Social sciences - Research - Statistical methods |
| ISBN |
1-118-59686-2
1-118-59163-1 1-118-59145-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | pt. I. Paradata and survey errors -- pt. II. Paradata in survey production -- pt. III. Special challenges. |
| Record Nr. | UNINA-9910139018403321 |
| Hoboken, N.J., : Wiley & Sons, 2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Journal of survey statistics and methodology
| Journal of survey statistics and methodology |
| Pubbl/distr/stampa | Cary, NC : , : Oxford University Press, , 2013- |
| Descrizione fisica | 1 online resource |
| Disciplina | 310 |
| Soggetto topico |
Social surveys
Surveys - Methodology Surveys - Statistical methods |
| Soggetto genere / forma | Periodicals. |
| ISSN | 2325-0992 |
| Formato | Materiale a stampa |
| Livello bibliografico | Periodico |
| Lingua di pubblicazione | eng |
| Altri titoli varianti | JSSAM |
| Record Nr. | UNINA-9910139243203321 |
| Cary, NC : , : Oxford University Press, , 2013- | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Journal of survey statistics and methodology
| Journal of survey statistics and methodology |
| Pubbl/distr/stampa | Cary, NC : , : Oxford University Press, , 2013- |
| Descrizione fisica | 1 online resource |
| Disciplina | 310 |
| Soggetto topico |
Social surveys
Surveys - Methodology Surveys - Statistical methods |
| Soggetto genere / forma | Periodicals. |
| ISSN | 2325-0992 |
| Formato | Materiale a stampa |
| Livello bibliografico | Periodico |
| Lingua di pubblicazione | eng |
| Altri titoli varianti | JSSAM |
| Record Nr. | UNISA-996221345403316 |
| Cary, NC : , : Oxford University Press, , 2013- | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
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Maximum likelihood estimation for sample surveys / / R.L. Chambers. [et al.]
| Maximum likelihood estimation for sample surveys / / R.L. Chambers. [et al.] |
| Autore | Chambers R. L (Ray L.) |
| Pubbl/distr/stampa | Boca Raton, Fla. : , : CRC Press, , 2012 |
| Descrizione fisica | 1 online resource (374 p.) |
| Disciplina |
001.4
001.4/33 001.433 |
| Collana | Monographs on statistics and applied probability |
| Soggetto topico |
Sampling (Statistics)
Surveys - Statistical methods |
| Soggetto genere / forma | Electronic books. |
| ISBN |
0-429-14472-5
1-4200-1135-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Front Cover; Dedication; Contents; Preface; 1. Introduction; 2. Maximum likelihood theory for sample surveys; 3. Alternative likelihood-based methods for sample survey data; 4. Populations with independent units; 5. Regression models; 6. Clustered populations; 7. Informative nonresponse; 8. Maximum likelihood in other complicated situations; Notation |
| Record Nr. | UNINA-9910452004903321 |
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Chambers R. L (Ray L.)
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| Boca Raton, Fla. : , : CRC Press, , 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Maximum likelihood estimation for sample surveys / / R.L. Chambers. [et al.]
| Maximum likelihood estimation for sample surveys / / R.L. Chambers. [et al.] |
| Autore | Chambers R. L (Ray L.) |
| Pubbl/distr/stampa | Boca Raton, Fla. : , : CRC Press, , 2012 |
| Descrizione fisica | 1 online resource (374 p.) |
| Disciplina |
001.4
001.4/33 001.433 |
| Collana | Monographs on statistics and applied probability |
| Soggetto topico |
Sampling (Statistics)
Surveys - Statistical methods |
| Soggetto genere / forma | Electronic books. |
| ISBN |
0-429-14472-5
1-4200-1135-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Front Cover; Dedication; Contents; Preface; 1. Introduction; 2. Maximum likelihood theory for sample surveys; 3. Alternative likelihood-based methods for sample survey data; 4. Populations with independent units; 5. Regression models; 6. Clustered populations; 7. Informative nonresponse; 8. Maximum likelihood in other complicated situations; Notation |
| Record Nr. | UNINA-9910530255003321 |
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Chambers R. L (Ray L.)
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||
| Boca Raton, Fla. : , : CRC Press, , 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Modern analysis of customer surveys [[electronic resource] ] : with applications using R / / edited by Ron S. Kenett, Silvia Salini
| Modern analysis of customer surveys [[electronic resource] ] : with applications using R / / edited by Ron S. Kenett, Silvia Salini |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Chichester, : John Wiley & Sons, 2011 |
| Descrizione fisica | 1 online resource (526 p.) |
| Disciplina | 658.8/3402855282 |
| Altri autori (Persone) |
KenettRon
SaliniSilvia |
| Collana | Statistics in Practice |
| Soggetto topico |
Consumer satisfaction - Research - Statistical methods
Consumer satisfaction - Evaluation Consumers - Research - Statistical methods Consumers - Research - Data processing Sampling (Statistics) - Evaluation Surveys - Statistical methods Surveys - Data processing R (Computer program language) Consumidors - Satisfacció - Estadístiques Consumidors - Estadístiques Mostreig (Estadística) Enquestes |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-119-96138-6
1-283-33312-0 9786613333124 1-119-96115-7 1-119-96116-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Modern Analysis ofCustomer Surveys; Contents; Foreword; Preface; Contributors; PART I BASIC ASPECTS OF CUSTOMER SATISFACTION SURVEY DATA ANALYSIS; 1 Standards and classical techniques in data analysis of customer satisfaction surveys; 1.1 Literature on customer satisfaction surveys; 1.2 Customer satisfaction surveys and the business cycle; 1.3 Standards used in the analysis of survey data; 1.4 Measures and models of customer satisfaction; 1.4.1 The conceptual construct; 1.4.2 The measurement process; 1.5 Organization of the book; 1.6 Summary; References
2 The ABC annual customer satisfaction survey2.1 The ABC company; 2.2 ABC 2010 ACSS: Demographics of respondents; 2.3 ABC 2010 ACSS: Overall satisfaction; 2.4 ABC 2010 ACSS: Analysis of topics; 2.5 ABC 2010 ACSS: Strengths and weaknesses and decision drivers; 2.6 Summary; References; Appendix; 3 Census and sample surveys; 3.1 Introduction; 3.2 Types of surveys; 3.2.1 Census and sample surveys; 3.2.2 Sampling design; 3.2.3 Managing a survey; 3.2.4 Frequency of surveys; 3.3 Non-sampling errors; 3.3.1 Measurement error; 3.3.2 Coverage error; 3.3.3 Unit non-response and non-self-selection errors 3.3.4 Item non-response and non-self-selection error3.4 Data collection methods; 3.5 Methods to correct non-sampling errors; 3.5.1 Methods to correct unit non-response errors; 3.5.2 Methods to correct item non-response; 3.6 Summary; References; 4 Measurement scales; 4.1 Scale construction; 4.1.1 Nominal scale; 4.1.2 Ordinal scale; 4.1.3 Interval scale; 4.1.4 Ratio scale; 4.2 Scale transformations; 4.2.1 Scale transformations referred to single items; 4.2.2 Scale transformations to obtain scores on a unique interval scale; Acknowledgements; References; 5 Integrated analysis; 5.1 Introduction 5.2 Information sources and related problems5.2.1 Types of data sources; 5.2.2 Advantages of using secondary source data; 5.2.3 Problems with secondary source data; 5.2.4 Internal sources of secondary information; 5.3 Root cause analysis; 5.3.1 General concepts; 5.3.2 Methods and tools in RCA; 5.3.3 Root cause analysis and customer satisfaction; 5.4 Summary; Acknowledgement; References; 6 Web surveys; 6.1 Introduction; 6.2 Main types of web surveys; 6.3 Economic benefits of web survey research; 6.3.1 Fixed and variable costs; 6.4 Non-economic benefits of web survey research 6.5 Main drawbacks of web survey research6.6 Web surveys for customer and employee satisfaction projects; 6.7 Summary; References; 7 The concept and assessment of customer satisfaction; 7.1 Introduction; 7.2 The quality-satisfaction-loyalty chain; 7.2.1 Rationale; 7.2.2 Definitions of customer satisfaction; 7.2.3 From general conceptions to a measurement model of customer satisfaction; 7.2.4 Going beyond SERVQUAL: Other dimensions of relevance to the B2B context; 7.2.5 From customer satisfaction to customer loyalty; 7.3 Customer satisfaction assessment: Some methodological considerations 7.3.1 Rationale |
| Record Nr. | UNINA-9910139552103321 |
| Chichester, : John Wiley & Sons, 2011 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Sample surveys : design, methods and applications / edited by D. Pfeffermann, C. R. Rao
| Sample surveys : design, methods and applications / edited by D. Pfeffermann, C. R. Rao |
| Pubbl/distr/stampa | Amsterdam : Elsevier/North-Holland, 2009 |
| Descrizione fisica | xxiv, 698 p. : ill. ; 24 cm |
| Disciplina | 519.5 |
| Altri autori (Persone) |
Pfefferman, Daniel
Rao, Calyampudi Radhakrishna |
| Collana | Handbook of statistics, 0169-7161 ; 29A |
| Soggetto topico |
Sampling (Statistics)
Surveys - Statistical methods Surveys - Design Surveys - Methodology |
| ISBN | 9780444531247 |
| Classificazione |
AMS 62-00
LC QA276.6.S26 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNISALENTO-b13858993 |
| Amsterdam : Elsevier/North-Holland, 2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. del Salento | ||
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Sample Surveys : inference and analysis / edited by D. Pfeffermann, C. R. Rao
| Sample Surveys : inference and analysis / edited by D. Pfeffermann, C. R. Rao |
| Pubbl/distr/stampa | Amsterdam : Elsevier/North-Holland, 2009 |
| Descrizione fisica | xxiii, 642 p. : ill. ; 24 cm |
| Disciplina | 519.5 |
| Altri autori (Persone) |
Pfefferman, Daniel
Rao, Calyampudi Radhakrishna |
| Collana | Handbook of statistics, 0169-7161 ; 29B |
| Soggetto topico |
Sampling (Statistics)
Surveys - Statistical methods Probabilities |
| ISBN | 9780444534385 |
| Classificazione |
AMS 62-00
LC QA276.6.S26 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNISALENTO-b13859018 |
| Amsterdam : Elsevier/North-Holland, 2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. del Salento | ||
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