Benchmarking basics [[electronic resource] ] : looking for a better way / / James G. Patterson |
Autore | Patterson James G |
Pubbl/distr/stampa | Menlo Park, Calif., : Crisp Publications, c1996 |
Descrizione fisica | 1 online resource (94 p.) |
Disciplina | 658.5/62 |
Collana | A Fifty-Minute series book |
Soggetto topico | Benchmarking (Management) |
Soggetto genere / forma | Electronic books. |
ISBN | 1-4175-2428-6 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
""TITLE""; ""COPYRIGHT""; ""PREFACE""; ""ABOUT THE AUTHOR""; ""ACKNOWLEDGMENTS""; ""CONTENTS""; ""INTRODUCTION""; ""SECTION I Benchmarking: What About It?""; ""OBJECTIVES""; ""WHAT IS BENCHMARKING?""; ""Understanding Benchmarking: The First Steps""; ""THE ORIGINS OF BENCHMARKING""; ""WHY USE BENCHMARKING?""; ""DEFINE YOUR BENCHMARKING OBJECTIVES""; ""Xerox: A Case in Point""; ""Xerox Benchmarking Partners""; ""OTHER SUCCESSFUL BENCHMARKERS""; ""STATOIL: SUCCESSFUL BENCHMARKING IN EUROPE""; ""A European Benchmarking Success Story""; ""An Historical Example""
""CASE STUDY: A Creative Solution""""SECTION II Why Benchmarking?""; ""WHAT ARE THE BENEFITS TO BENCHMARKING?""; ""OBJECTIONS TO BENCHMARKING""; ""Should You Benchmark?""; ""Convincing Your Boss""; ""SECTION III Types of Benchmarking""; ""SIX TYPES OF BENCHMARKING""; ""Convincing Your Competitor""; ""DECIDING WHAT KIND IS BEST FOR YOU""; ""Internal Benchmarking""; ""Competitive Benchmarking""; ""Collaborative Benchmarking""; ""Shadow Benchmarking""; ""Functional Benchmarking""; ""World-Class Benchmarking""; ""Applying Benchmarking""; ""GOING IT ALONE OR USING A CONSULTANT"" ""BENCHMARKING FOR INDIVIDUALS""""Important Questions to Ask""; ""BENCHMARKING FOR SERVICE ORGANIZATIONS""; ""SECTION IV Ready, Set, Go!""; ""BEFORE YOU START TO BENCHMARK""; ""Are You Ready to Benchmark?""; ""What You Should Benchmark""; ""Business Process Rankings""; ""Benchmarking Trends""; ""LEARNING TO BENCHMARK: THE PDCA CYCLE""; ""BENCHMARKING WITH THE PDCA CYCLE""; ""EXERCISE: Benchmarking Partner Criteria Matrix""; ""BENCHMARKING ACTION PLAN CHECKLIST""; ""PDCA Benchmarking Step-by-Step""; ""THE ETHICS OF BENCHMARKING""; ""SOLUTIONS TO COMMON BENCHMARKING MISTAKES"" ""Mistake 1: Lack of Leadership""""Mistake 2: Picking the Wrong People for Your Benchmarking Team""; ""Mistake 3: Failing to Consider Strategic Long-Term Objectives""; ""Mistake 4: Too Many People on the Team""; ""Mistake 5: Teams Taking on Too Much""; ""Mistake 6: Leadership Underestimates Time Commitments""; ""Mistake 7: Picking the Wrong Benchmarking Partners""; ""Mistake 8: Assuming Every Project Needs a Site Visit""; ""Mistake 9: Management Failing to Inspect Benchmarking Results""; ""Mistake 10: Failing to Identify Targets in Advance""; ""Mistake 11: Collecting Too Much Data"" ""Mistake 12: Focusing on Numerical Targets Rather Than the Process""""BENCHMARKING QUICK CHECK""; ""BENCHMARKING REVIEW""; ""IN CONCLUSION""; ""SECTION V Appendix""; ""QUALITY AND BENCHMARKING REFERENCES""; ""World Wide Web (WWW) Pages of Interest""; ""Usenet Groups of Interest""; ""THE MALCOLM BALDRIGE NATIONAL QUALITY AWARD CRITERIA""; ""THE MALCOLM BALDRIGE NATIONAL QUALITY AWARD CRITERIA""; ""The Four Elements""; ""1995 BALDRIGE AWARD EXAMINATION CRITERIA�ITEM LISTING"" |
Record Nr. | UNINA-9910449665303321 |
Patterson James G
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Menlo Park, Calif., : Crisp Publications, c1996 | ||
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Lo trovi qui: Univ. Federico II | ||
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Benchmarking basics [[electronic resource] ] : looking for a better way / / James G. Patterson |
Autore | Patterson James G |
Pubbl/distr/stampa | Menlo Park, Calif., : Crisp Publications, c1996 |
Descrizione fisica | 1 online resource (94 p.) |
Disciplina | 658.5/62 |
Collana | A Fifty-Minute series book |
Soggetto topico | Benchmarking (Management) |
ISBN | 1-4175-2428-6 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
""TITLE""; ""COPYRIGHT""; ""PREFACE""; ""ABOUT THE AUTHOR""; ""ACKNOWLEDGMENTS""; ""CONTENTS""; ""INTRODUCTION""; ""SECTION I Benchmarking: What About It?""; ""OBJECTIVES""; ""WHAT IS BENCHMARKING?""; ""Understanding Benchmarking: The First Steps""; ""THE ORIGINS OF BENCHMARKING""; ""WHY USE BENCHMARKING?""; ""DEFINE YOUR BENCHMARKING OBJECTIVES""; ""Xerox: A Case in Point""; ""Xerox Benchmarking Partners""; ""OTHER SUCCESSFUL BENCHMARKERS""; ""STATOIL: SUCCESSFUL BENCHMARKING IN EUROPE""; ""A European Benchmarking Success Story""; ""An Historical Example""
""CASE STUDY: A Creative Solution""""SECTION II Why Benchmarking?""; ""WHAT ARE THE BENEFITS TO BENCHMARKING?""; ""OBJECTIONS TO BENCHMARKING""; ""Should You Benchmark?""; ""Convincing Your Boss""; ""SECTION III Types of Benchmarking""; ""SIX TYPES OF BENCHMARKING""; ""Convincing Your Competitor""; ""DECIDING WHAT KIND IS BEST FOR YOU""; ""Internal Benchmarking""; ""Competitive Benchmarking""; ""Collaborative Benchmarking""; ""Shadow Benchmarking""; ""Functional Benchmarking""; ""World-Class Benchmarking""; ""Applying Benchmarking""; ""GOING IT ALONE OR USING A CONSULTANT"" ""BENCHMARKING FOR INDIVIDUALS""""Important Questions to Ask""; ""BENCHMARKING FOR SERVICE ORGANIZATIONS""; ""SECTION IV Ready, Set, Go!""; ""BEFORE YOU START TO BENCHMARK""; ""Are You Ready to Benchmark?""; ""What You Should Benchmark""; ""Business Process Rankings""; ""Benchmarking Trends""; ""LEARNING TO BENCHMARK: THE PDCA CYCLE""; ""BENCHMARKING WITH THE PDCA CYCLE""; ""EXERCISE: Benchmarking Partner Criteria Matrix""; ""BENCHMARKING ACTION PLAN CHECKLIST""; ""PDCA Benchmarking Step-by-Step""; ""THE ETHICS OF BENCHMARKING""; ""SOLUTIONS TO COMMON BENCHMARKING MISTAKES"" ""Mistake 1: Lack of Leadership""""Mistake 2: Picking the Wrong People for Your Benchmarking Team""; ""Mistake 3: Failing to Consider Strategic Long-Term Objectives""; ""Mistake 4: Too Many People on the Team""; ""Mistake 5: Teams Taking on Too Much""; ""Mistake 6: Leadership Underestimates Time Commitments""; ""Mistake 7: Picking the Wrong Benchmarking Partners""; ""Mistake 8: Assuming Every Project Needs a Site Visit""; ""Mistake 9: Management Failing to Inspect Benchmarking Results""; ""Mistake 10: Failing to Identify Targets in Advance""; ""Mistake 11: Collecting Too Much Data"" ""Mistake 12: Focusing on Numerical Targets Rather Than the Process""""BENCHMARKING QUICK CHECK""; ""BENCHMARKING REVIEW""; ""IN CONCLUSION""; ""SECTION V Appendix""; ""QUALITY AND BENCHMARKING REFERENCES""; ""World Wide Web (WWW) Pages of Interest""; ""Usenet Groups of Interest""; ""THE MALCOLM BALDRIGE NATIONAL QUALITY AWARD CRITERIA""; ""THE MALCOLM BALDRIGE NATIONAL QUALITY AWARD CRITERIA""; ""The Four Elements""; ""1995 BALDRIGE AWARD EXAMINATION CRITERIA�ITEM LISTING"" |
Record Nr. | UNINA-9910777369103321 |
Patterson James G
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Menlo Park, Calif., : Crisp Publications, c1996 | ||
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Lo trovi qui: Univ. Federico II | ||
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Competition, ltd. : the marketing of gasoline / Fred C. Allvine, James M. Patterson |
Autore | ALLVINE, Fred C. |
Pubbl/distr/stampa | Bloomington ; London : Indiana University Press, c1972 |
Descrizione fisica | 326 p. ; 23 cm |
Disciplina | 658.8708 |
Altri autori (Persone) | PATTERSON, James M. |
Soggetto topico | Franchising |
ISBN | 0-253-31390-2 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNISA-990003200680203316 |
ALLVINE, Fred C.
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Bloomington ; London : Indiana University Press, c1972 | ||
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Lo trovi qui: Univ. di Salerno | ||
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Demographics and life history traits of red snapper from South Texas, a historically under-sampled region / / by James C. Patterson [and five others] |
Autore | Patterson James C. |
Pubbl/distr/stampa | Panama City, FL : , : U.S. Department of Commerce, National Oceanic and Atmospheric Administration, National Marine Fisheries Service, Southeast Fisheries Science Center, , 2019 |
Descrizione fisica | 1 online resource (ii, 27 pages) : illustrations (some color), color maps |
Collana | NOAA technical memorandum NMFS-SEFSC |
Soggetto topico |
Lutjanus campechanus - Texas - Gulf Coast
Lutjanus campechanus - Life cycles - Texas - Gulf Coast Fish stock assessment - Texas - Gulf Coast |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910713893203321 |
Patterson James C.
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Panama City, FL : , : U.S. Department of Commerce, National Oceanic and Atmospheric Administration, National Marine Fisheries Service, Southeast Fisheries Science Center, , 2019 | ||
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Lo trovi qui: Univ. Federico II | ||
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Design and installation of flasher baffles at the Arcata/Eureka airport [[electronic resource] ] : final report / / James W. Patterson, Jr |
Autore | Patterson James W |
Pubbl/distr/stampa | Washington, D.C. : , : U.S. Dept. of Transportation, Federal Aviation Administration, Office of Aviation Research, , [2005] |
Descrizione fisica | 1 volume : digital, PDF file |
Soggetto topico |
Runways (Aeronautics) - Lighting - California - McKinleyville
Landing aids (Aeronautics) - California - McKinleyville Glare - Prevention |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Altri titoli varianti | Design and installation of flasher baffles at the Arcata/Eureka airport |
Record Nr. | UNINA-9910694698003321 |
Patterson James W
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Washington, D.C. : , : U.S. Dept. of Transportation, Federal Aviation Administration, Office of Aviation Research, , [2005] | ||
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Lo trovi qui: Univ. Federico II | ||
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Evaluation of in-pavement runway guard lights [[electronic resource] /] / James W. Patterson. Jr |
Autore | Patterson James W |
Pubbl/distr/stampa | [Washington, D.C.] : , : U.S. Dept. of Transportation, Federal Aviation Administration, , [2004] |
Descrizione fisica | 1 volume : digital, PDF file |
Soggetto topico |
Runways (Aeronautics) - Lighting - Illinois - Chicago - Evaluation
Landing aids (Aeronautics) - Illinois - Chicago - Evaluation |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910694693403321 |
Patterson James W
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[Washington, D.C.] : , : U.S. Dept. of Transportation, Federal Aviation Administration, , [2004] | ||
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Lo trovi qui: Univ. Federico II | ||
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I fondamenti del benchmarking : come migliorare metodi di lavoro, qualità, servizio al cliente e competitività individuando le soluzioni più brillanti adottate dalle imprese leader / James G. Patterson ; [Traduzione dall'americano di Roberto Merlini] |
Autore | PATTERSON, James G. |
Pubbl/distr/stampa | Milano, : FrancoAngeli, ©1996 |
Descrizione fisica | 105 p. : ill. ; 22 cm |
Disciplina | 658.4013 |
Soggetto topico | Aziende - Controllo strategico |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | ita |
Record Nr. | UNICAS-RML0239249 |
PATTERSON, James G.
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Milano, : FrancoAngeli, ©1996 | ||
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Lo trovi qui: Univ. di Cassino e del Lazio Meridionale | ||
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Marketing : the firm's viewpoint / Schuyler F. Otteson, William G. Panchar, James M. Patterson |
Autore | OTTESON, Schuyler Franklin |
Pubbl/distr/stampa | New York : MacMillan, 1967 |
Descrizione fisica | XIV, 718 p. ; 25 cm |
Disciplina | 658.8 |
Altri autori (Persone) |
PANSCHAR, William G.
PATTERSON, James M. |
Collana | The Macmillan marketing series |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNISA-990002282760203316 |
OTTESON, Schuyler Franklin
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New York : MacMillan, 1967 | ||
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Lo trovi qui: Univ. di Salerno | ||
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Marketing : the firm's viewpoint / Schuyler F. Otteson, William G. Panschar, James M. Patterson |
Autore | Otteson, Schuyler Franklin |
Pubbl/distr/stampa | New York : MacMillan |
Descrizione fisica | XIII, 718 p. ; 21 cm |
Altri autori (Persone) |
Panschar, William G.
Patterson, James M. |
Soggetto non controllato | Marketing |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-990007904360403321 |
Otteson, Schuyler Franklin
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New York : MacMillan | ||
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Lo trovi qui: Univ. Federico II | ||
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Marketing : the firm's viewpoint / Schuyler F. Otteson, William G. Panchar, James M. Patterson |
Autore | Otteson, Schuyler Franklin |
Pubbl/distr/stampa | New York : MacMillan Company, 1964 |
Altri autori (Persone) |
Panschar, William G.
Patterson, James M. |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-990002612180403321 |
Otteson, Schuyler Franklin
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New York : MacMillan Company, 1964 | ||
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Lo trovi qui: Univ. Federico II | ||
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