Journal of service theory and practice : the 2013 Naples Forum on Service and its efforts to advance service theory and practice / / guest editors, associate professor Francesco Polese, associate professor Cristina Mele and professor Evert Gummesson
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| Titolo: |
Journal of service theory and practice : the 2013 Naples Forum on Service and its efforts to advance service theory and practice / / guest editors, associate professor Francesco Polese, associate professor Cristina Mele and professor Evert Gummesson
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| Pubblicazione: | [Bradford, England] : , : Emerald, , [2015] |
| ©[2015] | |
| Descrizione fisica: | 1 online resource (124 p.) |
| Disciplina: | 658.812 |
| Soggetto topico: | Customer services - Management |
| Persona (resp. second.): | PoleseFrancesco |
| MeleCristina | |
| GummessonEvert | |
| Note generali: | Description based upon print version of record. |
| Nota di bibliografia: | Includes bibliographical references at the end of each chapters. |
| Nota di contenuto: | Cover; Editorial advisory and review boards; Guest editorial; The role of balanced centricity in the Spanish creative industries adopting a crowd-funding organisational model; Organizational learning in an innovation network; Buyer-seller interaction in facility services; Transcendence for business logics in value networks for sustainable service business; Being social for social: a co-creation perspective; Prosumer motivations in service experiences |
| Sommario/riassunto: | The Naples Forum on Service is a biennial research conference. The three past forums have been characterized by original and stimulating discussions upon the forum themes with the three scientific pillars represented by Service Dominant logic, Network & Systems Theory and Service Science (look for updates at www.naplesforumonservice.it). The environment, the organization and forum settings have been designed to favor co-creation and to foster concrete debate upon service advances in a rigorous but creative manner. The Naples Forum on Service spirit has been granted attention worldwide and the |
| Titolo autorizzato: | Journal of service theory and practice |
| ISBN: | 1-78560-049-4 |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910814807703321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |
Serie:
Journal of service theory and practice