Tourism and hospitality management / / edited by Metin Kozak, Nazmi Kozak

• Pubblicazione: Bingley, England : , : Emerald, , 2016; ©2016
• Edizione: First edition.
• Descrizione fisica: 1 online resource (318 pages)
• Disciplina: 910.68
• Soggetto topico: Business & Economics - Industries - Hospitality, Travel & Tourism; Tourism industry; Tourism - Management; Hospitality industry - Management
• Altri autori: KozakMetin <1968-> KozakNazmi
• Nota di bibliografia: Includes bibliographical references.
• Nota di contenuto: European quality award winning companies : a situational analysis / H. Kader Șanlıöz-Özgen -- Service collaboration between healthcare service providers and tourism agencies / Elaine Y. T. Chew, Stephanie Onggo -- The transit tourists in Hong Kong / Priscilla Chau Min Poon, Bob McKercher -- An actor network perspective of tourism open data / Maurice McNaughton, Michelle T. McLeod, Ian Boxill -- Marketing of tourism products through the Russian social media channel VKontakte / Ekaterina Miettinen -- Key stakeholders in cruise traffic : an application to Spanish cruise ports / Jerónimo Esteve-Pérez, Antonio García-Sánchez -- Revenue management : profit optimisation for Hong Kong travel agencies / Grace Chen, Basak Denizci Guillet -- Diffusion patterns in loyalty programs / Pedro Pimpão, Antónia Correira, João Duque, Carlos Zorrinho -- Surprise, hospitality, and customer delight in the context of hotel services / Ahmad Azmi M. Ariffin, Noor Balkhis Omar -- Transferability of Asian paradigm in hospitality management to non-Asian countries / Athena Lele Chen, Kaye Chon -- The development of hospitality industry in Krakow : historical perspective / Robert Pawlusiński, Magdalena Kubal -- Diversification of hotels in a single-asset tourism city / Hilal Erku̦s-Öztürk -- The branded content in the Balearic hotel chains / Ángela Aguiló Lemoine, Maria Antonia García Sastre, Margarita Alemany Hormaeche -- Identification of organizational culture in the hospitality industry / Ali Bavik -- Developing training programs for disabled guests : an industry perspective / Funda Cengiz -- Motivations of South Asian students to study tourism and hospitality in the United Kingdom / Roya Rahimi, Vipin Nadda, Blerton Hyseni, Dirisa Mulindwa -- Effect of work experience on students' attitudes toward hospitality careers / Marlena A. Bednarska, Marcin Olszewski -- The role of edu-tourism in bridging racial divides in South Africa / Julia C. Wells -- Higher education tourism courses in Brazil / Teresa Catramby, Priscilla Dutra -- Developing intercultural skills for hospitality students in China / Alan Wong, Cathy H.C. Hsu.
• Sommario/riassunto: The book addresses topics such as tourism education and its development in the latter part of the twentieth century, taking "tourism" to be a broader field than "hospitality.".
• Titolo autorizzato: Tourism and hospitality management
• ISBN: 1-78635-713-5
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910148710203321
• Lo trovi qui: Univ. Federico II
• Serie: Advances in culture, tourism and hospitality research ; ; v. 12.