Management, Tourism and Smart Technologies : ICMTT 2023 Volume 2

• Autore: Montenegro Carlos
• Pubblicazione: Cham : , : Springer International Publishing AG, , 2024; ©2024
• Edizione: 1st ed.
• Descrizione fisica: 1 online resource (388 pages)
• Disciplina: 338.4791
• Altri autori: RochaÁlvaro Cueva LovelleJuan Manuel
• Nota di contenuto: Intro -- Preface -- Contents -- Management of Supply Chain and Logistics -- Impact of Logistics Training on Freight Transportation Companies in Bogotá -- 1 Introduction -- 2 Materials and Methods -- 3 Results -- 4 Conclusions -- References -- Acceptance Sampling of Vegetables and Legumes in Units Based on the Military Standard (MIL-STD 105E) -- 1 Introduction -- 2 Method -- 2.1 Methodology and Approach -- 2.2 Ethical Guidelines for Research -- 2.3 Inspection Techniques and Levels -- 2.4 Types of Inspection -- 2.5 Inspection Levels -- 2.6 Special Levels -- 2.7 Data Analysis Techniques -- 2.8 Materials -- 2.9 Instructions for the Acceptance Sampling of Vegetables and Legumes in Units -- 2.10 Instructions for the Elaboration of the Sampling Based on MIL-STD 105E -- 2.11 Procedure -- 3 Results -- 3.1 Diagnostic Audit -- 3.2 Compliance Audit -- 3.3 Comparison of Diagnostic and Final Results -- 3.4 Standard Operating Procedures (SOP) -- 3.5 Cost Analysis -- 4 Discussion and Conclusions -- References -- Assessing the Impact of Dry Ports to the Supply Chain Safety and Security -- 1 Introduction -- 2 Literature Review -- 3 Research Methods and Data -- 4 Analysis and Results -- 5 Concluding Discussion -- References -- Marketing Innovation -- Associated Factors in the Shopping Experience that Influence Customer Satisfaction Mediated by Mood -- 1 Introduction -- 2 Methodology -- 3 Results -- 4 Conclusions -- References -- Factors that Influence the Quality of Customer Service in Telecommunications Companies -- 1 Introduction -- 2 Methodology -- 3 Results -- 4 Discussion -- 5 Conclusions -- References -- Behavior of the Peruvian Consumer Towards American Casual Dining Restaurant Chains -- 1 Introduction -- 2 Methodology -- 2.1 Data Collection -- 3 Results and Discussion -- 3.1 Cultural Factors -- 3.2 Social Factors -- 3.3 Personal Factors. ; 3.4 Psychological Factors -- 4 Conclusions -- References -- Consumer Interaction in the Digital Environment: A Systematic Review -- 1 Introduction -- 2 Methodology -- 3 Results -- 4 Discussion -- 5 Conclusion -- References -- City Brand as a Promotional Strategy: A Perception of the Tourist in Peru -- 1 Introduction -- 2 Methodology -- 3 Results -- 4 Discussion -- 5 Conclusions -- References -- Robotics -- Lucas-Bot: A Robotic Assistant to Carry Out Relaxing Pre-therapy Activities for Children with Disabilities -- 1 Introduction -- 2 Related Work -- 3 System Architecture -- 3.1 Physical Therapy Routines Assisted by the Robot -- 4 Pilot Experiment and Preliminary Results -- 5 Discussion -- 6 Conclusion -- References -- Design and Implementation of an Exploration Algorithm for Autonomous Robots -- 1 Introduction -- 2 Differential Mobile Robot -- 2.1 PID Control -- 3 Differential Mobile Robot Trajectory Following Control -- 3.1 Computational Simulations of the Differential Mobile Robot Trajectory Tracking Control Algorithm -- 4 Obstacle Avoidance -- 4.1 Algorithm Based on Potential Fields -- 4.2 Graph-Based Algorithm: A* -- 5 Results -- 5.1 Exploration -- 6 Conclusions -- References -- Strategic Management Innovation -- Strategic Planning to Improve the Production Systems of an MSME: Case Study of a Toy Store -- 1 Introduction -- 2 Materials and Methods -- 2.1 Initial Company Diagnosis -- 2.2 External PESTEL Analysis -- 2.3 Actual Competitiveness -- 2.4 Servqual Model Data Analysis and Interpretation -- 3 Implementation of the Strategic Plan -- 3.1 Business Model Canvas -- 3.2 Strategic Projects and Initiatives -- 3.3 Training of Sales Staff -- 3.4 Logistics and Supply Chain Management -- 3.5 Improving Production Systems -- 4 Preliminary Results -- 4.1 Servqual Model -- 4.2 Competitive Position -- 5 Conclusions -- References. ; International Scientific Production on Smart Cities and Innovation in Bibliometric Description of Data Indexed in Scopus -- 1 Introduction -- 2 Methodological Procedures -- 3 Results -- 4 Top 10' Contributions -- 5 Conclusion -- References -- Experience Marketing Management for Commercial Success in a Shopping Mall in Peru -- 1 Introduction -- 2 Literature Review -- 3 Methods -- 4 Results -- 5 Discussion -- 6 Conclusion -- References -- Influence of Corporate Social Responsibility on Industry's Green Product and Process Innovation: Sustainable Development as a Mediator -- 1 Introduction -- 2 Literature and Hypotheses Development -- 2.1 Corporate Social Responsibility (CSR) and Innovation -- 2.2 CSR, Sustainable Development (SD) and Innovation -- 3 Methodology -- 3.1 Sample and Population -- 3.2 Measurement of Variables -- 3.3 Confirmatory Factor Analysis -- 3.4 Structural Model (Mediation Test) -- 4 Discussion and Conclusion -- References -- Sustainability Management -- Improving Urban Food Markets as a Local Sustainable Meeting Point -- 1 Introduction -- 2 Theoretical Background -- 2.1 Urban Markets and Their Public -- 2.2 Socially Responsible Consumption, Local, and Green Consumption -- 3 Methodology -- 4 Findings and Discussion -- 4.1 Livramento Market: Social, Cultural, and Economic Centrality -- 4.2 The Market as an Agent of Sustainability -- 5 Conclusions and Final Remarks -- 5.1 Limitations and Future Research -- References -- An Analysis of Airline GRI and SDG Reporting -- 1 Introduction -- 2 Background of Sustainability Reporting, GRI and SDGs -- 3 Methodology -- 4 Results -- 4.1 Comparison Between Regions in the Airline GRI and SDG Reporting -- 5 Discussion and Conclusion -- References -- The Importance of Responsible Investment -- 1 Introduction -- 2 Theoretical Framework -- 3 Research Objectives -- 4 Methodology -- 5 SRI Strategies. ; 5.1 Negative Criteria -- 5.2 Positive Criteria -- 6 Responsible Investment Products -- 7 Green Bonds -- 8 Conclusions -- References -- Organizational Culture and Social Responsibility, A Look from Latin American SMEs -- 1 Introduction -- 2 Methodology -- 3 Theoretical/Conceptual Background -- 3.1 Contextualization of Organizational Culture -- 3.2 Organizational Culture Models -- 3.3 Contextualization of Corporate Social Responsibility -- 3.4 CSR Dimensions -- 4 Results -- 5 Approach to Organizational Culture and CSR in Latin American SMEs -- 6 Conclusions -- References -- Technical Economy Management -- Inflation in Different Economies: A Brief Analysis -- 1 Introduction -- 2 Methodology -- 3 Experimentation -- 4 Conclusion -- References -- Microcredit, Gender and Geography. Case of Banecuador -- 1 Introduction -- 2 Literature Review -- 3 Data, Variables and Methodology -- 4 Results -- 5 Results -- References -- Technical Innovation and Management -- Empowering Collaborative Learning Processes in Educational Institutes -- 1 Introduction -- 2 Work of Art -- 3 Methodology -- 3.1 Participants -- 3.2 Materials/Resources -- 3.3 Procedure -- 4 Types of Leadership -- 4.1 Situational Leadership -- 4.2 Empowerment -- 4.3 Shared Vision -- 5 Discussion and Conclusions -- References -- Efficiency of Permanent Crops: Bananas, Cocoa, Coffee in Ecuador. An Analysis During the COVID 19 Pandemic -- 1 Introduction -- 2 Methodology -- 3 Results -- 3.1 Technical Efficiency of Banana Cultivation -- 3.2 Technical Efficiency of Cocoa Cultivation -- 3.3 Technical Efficiency of Coffee Cultivation -- 4 Conclusions -- References -- Technology in Tourism and Tourist Experience -- Culinary Trends in the Ambateña Gastronomic Tourism Offer -- 1 Introduction -- 2 State of the Art -- 2.1 Culinary Trend -- 2.2 Gastronomic Offer -- 3 Methodology -- 4 Results -- 5 Conclusions. ; References -- Integration of 4.0 Technology for Customer Service at the Huella-Verde Tourist Center in Pastaza-Ecuador -- 1 Introduction -- 2 Methods -- 3 Results -- 4 Discussion -- 5 Conclusions -- References -- After the Hiking Tour: Walkers' Behaviour -- 1 Introduction -- 2 Infrastructure for Hiking Practice -- 3 Materials and Methods -- 4 Results -- 4.1 After the Hiking Tour -- 4.2 Post-Route Completion Feedback Reported to Local Authorities -- 5 Conclusions -- References -- Tourism in the Different Scientific Areas -- Analysis of Citizen Satisfaction in Municipal Services -- 1 Introduction -- 2 Customer Satisfaction Index -- 3 Data Collection -- 4 Results -- 4.1 CSI and Analysis of the Impact of its Determinants -- 4.2 Multiple Linear Regression Analysis of the Effect of Dimensions on Global Citizen Satisfaction -- 5 Conclusions, Limitations, and Future Research -- References -- Tourism Industry and Ecology -- The Ecotourism Landscape of Qatar -- 1 What is Ecotourism? -- 2 The State of Qatar -- 2.1 History, Sociology, Economy -- 2.2 The Tourism Sector in Qatar -- 3 Ecotourism in Qatar -- 3.1 The Desert Environment and Challenges -- 3.2 Strategies for Development -- 4 Conclusions and Recommendations -- References -- Tourism Management -- Cultural and Ethnographic Routes as a Tourist Resource for Rural Development: A Theoretical Review -- 1 Introduction -- 1.1 Cultural and Ethnographic Routes as a Tourist Resource -- 1.2 Some Examples of Cultural and Ethnographic Routes in Different Areas of the World -- Its Contribution to the Development of Rural Areas -- 1.3 Methodology -- 1.4 Conclusions -- References -- Ecotourism in Ecuador and the Lack of Cultural Education for Health Benefits -- 1 Introduction -- 2 Methodology -- 3 Results -- 4 Conclusions -- References. ; Heritage Resources of the Municipality of Tomar in the Context of a Sustainable Cultural Tourism.
• Titolo autorizzato: Management, Tourism and Smart Technologies
• ISBN: 3-031-43733-0
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910799480303321
• Lo trovi qui: Univ. Federico II
• Serie: Lecture Notes in Networks and Systems Series