Electronic commerce in the retail sector : from exploratory channel to strategic necessity / / guest editors Neil F. Doherty and Fiona Ellis-Chadwick

• Pubblicazione: Bradford, England, : Emerald Group Publishing, c2006
• Edizione: 1st ed.
• Descrizione fisica: 1 online resource (197 p.)
• Disciplina: 658.84
• Soggetto topico: Electronic commerce; Retail trade - Management
• Altri autori: DohertyNeil F Ellis-ChadwickFiona
• Note generali: Description based upon print version of record.
• Nota di contenuto: Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Guest editorial; Comparing e-service performance across industry sectors; The provision of delivery information online: a missed opportunity; Developing a framework for measuring physical distribution service quality of multi-channel and "pure player" internet retailers; Cross-industry analysis of consumer assessments of internet retailers' service performances; E-shopping lovers and fearful conservatives: a market segmentation analysis; Why consumers hesitate to shop online; The UK grocery business: towards a sustainable model for virtual markets ; E-commerce adoption in the retail sector: empirical insightsApplying the technology acceptance model to the online retailing of financial services; New perspectives in internet retailing: a review and strategic critique of the field
• Sommario/riassunto: Whilst the Internet is already exerting a considerable impact upon society, in general, it is in the arena of trade and commerce that the Internet's most significant influence has been witnessed. As global competition intensifies, an organization's effective operational performance, and competitive positioning have become more dependent upon its ability to successfully exploit information technologies. Against this background, the Internet, through its high levels of connectivity, reach and adoption, has probably become the most influential of the vast array of technologies available to busine
• Titolo autorizzato: Electronic commerce in the retail sector
• ISBN: 1-280-54729-4; 9786610547296; 1-84544-987-8
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910812336503321
• Lo trovi qui: Univ. Federico II
• Serie: Volume 34, Issue 4 & 5