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Arts-Based Methods for Decolonising Participatory Research / / Edited By Tiina Seppälä ; Melanie Sarantou ; Satu Miettinen
Arts-Based Methods for Decolonising Participatory Research / / Edited By Tiina Seppälä ; Melanie Sarantou ; Satu Miettinen
Autore Seppälä Tiina
Edizione [First Edition.]
Pubbl/distr/stampa Taylor & Francis, 2021
Descrizione fisica 1 online resource (278 pages)
Disciplina 700.103
Collana Routledge Advances in Art and Visual Studies
Soggetto topico Research Methodology
Arts and society
Soggetto non controllato academia
collaborative
colonialism
community
decolonial
decolonisation
decolonization
decolonizing
diversity
feminism
fieldwork
intersectionality
justice
legitimacy
Malawi
methodology
moral
multivocality
Nepal
Norway
pluralism
politics
postcolonialism
power
refugee camp
service design
theory
the arts
workshops
ISBN 1-00-305340-8
1-000-39253-8
1-003-05340-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910476830003321
Seppälä Tiina  
Taylor & Francis, 2021
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Profiting from services and solutions : what product-centric firms need to know / / Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bitner, and Jim Salas
Profiting from services and solutions : what product-centric firms need to know / / Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bitner, and Jim Salas
Autore Zeithaml Valarie A.
Edizione [First edition.]
Pubbl/distr/stampa New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014
Descrizione fisica 1 online resource (134 p.)
Disciplina 658.575
Collana Service systems and innovations in business and society collection
Soggetto topico Service industries
Manufacturing industries
Production management
New products
Soggetto genere / forma Electronic books.
Soggetto non controllato solutions
solutions marketing
servitization
service- oriented
service transition
service strategies
service scorecard
service marketing
service leadership
service innovation
service infusion
service design
service continuum
service-centered
product-service systems
organizational culture
integrated solutions
integrated product services
growth through service
customization
customer centricity
collaboration
classification of services
change management
business-to-business
ISBN 1-60649-749-9
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Introduction: transitioning from products to services and solutions -- The service infusion continuum -- Company configuration for services and solutions -- Capabilities: skills, training, and technology -- Customization: balancing uniqueness with operational realities -- Collaboration with customers: engaging customers in service and solution design, development, and challenges to offering new services and solutions -- Conclusion: cultivating a service and solution -- Appendix 1. Research approach, resources, and methodology -- Appendix 2. Company interview guide -- About the authors -- Notes -- References -- Index.
Record Nr. UNINA-9910464297003321
Zeithaml Valarie A.  
New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Profiting from services and solutions : what product-centric firms need to know / / Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bitner, and Jim Salas
Profiting from services and solutions : what product-centric firms need to know / / Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bitner, and Jim Salas
Autore Zeithaml Valarie A.
Edizione [First edition.]
Pubbl/distr/stampa New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014
Descrizione fisica 1 online resource (134 p.)
Disciplina 658.575
Collana Service systems and innovations in business and society collection
Soggetto topico Service industries
Manufacturing industries
Production management
New products
Soggetto non controllato solutions
solutions marketing
servitization
service- oriented
service transition
service strategies
service scorecard
service marketing
service leadership
service innovation
service infusion
service design
service continuum
service-centered
product-service systems
organizational culture
integrated solutions
integrated product services
growth through service
customization
customer centricity
collaboration
classification of services
change management
business-to-business
ISBN 1-60649-749-9
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Introduction: transitioning from products to services and solutions -- The service infusion continuum -- Company configuration for services and solutions -- Capabilities: skills, training, and technology -- Customization: balancing uniqueness with operational realities -- Collaboration with customers: engaging customers in service and solution design, development, and challenges to offering new services and solutions -- Conclusion: cultivating a service and solution -- Appendix 1. Research approach, resources, and methodology -- Appendix 2. Company interview guide -- About the authors -- Notes -- References -- Index.
Record Nr. UNINA-9910789306403321
Zeithaml Valarie A.  
New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Profiting from services and solutions : what product-centric firms need to know / / Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bitner, and Jim Salas
Profiting from services and solutions : what product-centric firms need to know / / Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bitner, and Jim Salas
Autore Zeithaml Valarie A.
Edizione [First edition.]
Pubbl/distr/stampa New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014
Descrizione fisica 1 online resource (134 p.)
Disciplina 658.575
Collana Service systems and innovations in business and society collection
Soggetto topico Service industries
Manufacturing industries
Production management
New products
Soggetto non controllato solutions
solutions marketing
servitization
service- oriented
service transition
service strategies
service scorecard
service marketing
service leadership
service innovation
service infusion
service design
service continuum
service-centered
product-service systems
organizational culture
integrated solutions
integrated product services
growth through service
customization
customer centricity
collaboration
classification of services
change management
business-to-business
ISBN 1-60649-749-9
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Introduction: transitioning from products to services and solutions -- The service infusion continuum -- Company configuration for services and solutions -- Capabilities: skills, training, and technology -- Customization: balancing uniqueness with operational realities -- Collaboration with customers: engaging customers in service and solution design, development, and challenges to offering new services and solutions -- Conclusion: cultivating a service and solution -- Appendix 1. Research approach, resources, and methodology -- Appendix 2. Company interview guide -- About the authors -- Notes -- References -- Index.
Record Nr. UNINA-9910821696903321
Zeithaml Valarie A.  
New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa
Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa
Autore Kurokawa Toshiaki
Edizione [First edition.]
Pubbl/distr/stampa New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015
Descrizione fisica 1 online resource (88 pages) : illustrations
Disciplina 658
Collana Service systems and innovations in business and society collection
Soggetto topico Service industries - Management
Design
Soggetto genere / forma Electronic books.
Soggetto non controllato case study
design thinking
design thinking mindset
design thinking toolkits
IDEO
Playbook for Strategic Foresight and Innovation
prototyping
service delivery
service design
service evaluation
service science
societal approach
ISBN 1-60649-785-5
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto 1. Introduction -- 2. Design thinking approach -- 3. Societal approach -- 4. Intermezzo, looking back at what you have learned -- 5. Prototyping and work-out of your service -- 6. Case studies -- 7. Summary and conclusions -- References -- Index.
Record Nr. UNINA-9910460919503321
Kurokawa Toshiaki  
New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa
Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa
Autore Kurokawa Toshiaki
Edizione [First edition.]
Pubbl/distr/stampa New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015
Descrizione fisica 1 online resource (88 pages) : illustrations
Disciplina 658
Collana Service systems and innovations in business and society collection
Soggetto topico Service industries - Management
Design
Soggetto non controllato case study
design thinking
design thinking mindset
design thinking toolkits
IDEO
Playbook for Strategic Foresight and Innovation
prototyping
service delivery
service design
service evaluation
service science
societal approach
ISBN 1-60649-785-5
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto 1. Introduction -- 2. Design thinking approach -- 3. Societal approach -- 4. Intermezzo, looking back at what you have learned -- 5. Prototyping and work-out of your service -- 6. Case studies -- 7. Summary and conclusions -- References -- Index.
Record Nr. UNINA-9910797431103321
Kurokawa Toshiaki  
New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa
Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa
Autore Kurokawa Toshiaki
Edizione [First edition.]
Pubbl/distr/stampa New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015
Descrizione fisica 1 online resource (88 pages) : illustrations
Disciplina 658
Collana Service systems and innovations in business and society collection
Soggetto topico Service industries - Management
Design
Soggetto non controllato case study
design thinking
design thinking mindset
design thinking toolkits
IDEO
Playbook for Strategic Foresight and Innovation
prototyping
service delivery
service design
service evaluation
service science
societal approach
ISBN 1-60649-785-5
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto 1. Introduction -- 2. Design thinking approach -- 3. Societal approach -- 4. Intermezzo, looking back at what you have learned -- 5. Prototyping and work-out of your service -- 6. Case studies -- 7. Summary and conclusions -- References -- Index.
Record Nr. UNINA-9910814988903321
Kurokawa Toshiaki  
New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui