Info
- Utilizzare la checkbox di selezione a fianco di ciascun documento per attivare le funzionalità di stampa, invio email, download nei formati disponibili del (i) record.
Arts-Based Methods for Decolonising Participatory Research / / Edited By Tiina Seppälä ; Melanie Sarantou ; Satu Miettinen
| Arts-Based Methods for Decolonising Participatory Research / / Edited By Tiina Seppälä ; Melanie Sarantou ; Satu Miettinen |
| Autore | Seppälä Tiina |
| Edizione | [First Edition.] |
| Pubbl/distr/stampa | Taylor & Francis, 2021 |
| Descrizione fisica | 1 online resource (278 pages) |
| Disciplina | 700.103 |
| Collana | Routledge Advances in Art and Visual Studies |
| Soggetto topico |
Research Methodology
Arts and society |
| Soggetto non controllato |
academia
collaborative colonialism community decolonial decolonisation decolonization decolonizing diversity feminism fieldwork intersectionality justice legitimacy Malawi methodology moral multivocality Nepal Norway pluralism politics postcolonialism power refugee camp service design theory the arts workshops |
| ISBN |
1-00-305340-8
1-000-39253-8 1-003-05340-8 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910476830003321 |
Seppälä Tiina
|
||
| Taylor & Francis, 2021 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Profiting from services and solutions : what product-centric firms need to know / / Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bitner, and Jim Salas
| Profiting from services and solutions : what product-centric firms need to know / / Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bitner, and Jim Salas |
| Autore | Zeithaml Valarie A. |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014 |
| Descrizione fisica | 1 online resource (134 p.) |
| Disciplina | 658.575 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Service industries
Manufacturing industries Production management New products |
| Soggetto genere / forma | Electronic books. |
| Soggetto non controllato |
solutions
solutions marketing servitization service- oriented service transition service strategies service scorecard service marketing service leadership service innovation service infusion service design service continuum service-centered product-service systems organizational culture integrated solutions integrated product services growth through service customization customer centricity collaboration classification of services change management business-to-business |
| ISBN | 1-60649-749-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Introduction: transitioning from products to services and solutions -- The service infusion continuum -- Company configuration for services and solutions -- Capabilities: skills, training, and technology -- Customization: balancing uniqueness with operational realities -- Collaboration with customers: engaging customers in service and solution design, development, and challenges to offering new services and solutions -- Conclusion: cultivating a service and solution -- Appendix 1. Research approach, resources, and methodology -- Appendix 2. Company interview guide -- About the authors -- Notes -- References -- Index. |
| Record Nr. | UNINA-9910464297003321 |
|
Zeithaml Valarie A.
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Profiting from services and solutions : what product-centric firms need to know / / Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bitner, and Jim Salas
| Profiting from services and solutions : what product-centric firms need to know / / Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bitner, and Jim Salas |
| Autore | Zeithaml Valarie A. |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014 |
| Descrizione fisica | 1 online resource (134 p.) |
| Disciplina | 658.575 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Service industries
Manufacturing industries Production management New products |
| Soggetto non controllato |
solutions
solutions marketing servitization service- oriented service transition service strategies service scorecard service marketing service leadership service innovation service infusion service design service continuum service-centered product-service systems organizational culture integrated solutions integrated product services growth through service customization customer centricity collaboration classification of services change management business-to-business |
| ISBN | 1-60649-749-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Introduction: transitioning from products to services and solutions -- The service infusion continuum -- Company configuration for services and solutions -- Capabilities: skills, training, and technology -- Customization: balancing uniqueness with operational realities -- Collaboration with customers: engaging customers in service and solution design, development, and challenges to offering new services and solutions -- Conclusion: cultivating a service and solution -- Appendix 1. Research approach, resources, and methodology -- Appendix 2. Company interview guide -- About the authors -- Notes -- References -- Index. |
| Record Nr. | UNINA-9910789306403321 |
|
Zeithaml Valarie A.
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Profiting from services and solutions : what product-centric firms need to know / / Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bitner, and Jim Salas
| Profiting from services and solutions : what product-centric firms need to know / / Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bitner, and Jim Salas |
| Autore | Zeithaml Valarie A. |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014 |
| Descrizione fisica | 1 online resource (134 p.) |
| Disciplina | 658.575 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Service industries
Manufacturing industries Production management New products |
| Soggetto non controllato |
solutions
solutions marketing servitization service- oriented service transition service strategies service scorecard service marketing service leadership service innovation service infusion service design service continuum service-centered product-service systems organizational culture integrated solutions integrated product services growth through service customization customer centricity collaboration classification of services change management business-to-business |
| ISBN | 1-60649-749-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Introduction: transitioning from products to services and solutions -- The service infusion continuum -- Company configuration for services and solutions -- Capabilities: skills, training, and technology -- Customization: balancing uniqueness with operational realities -- Collaboration with customers: engaging customers in service and solution design, development, and challenges to offering new services and solutions -- Conclusion: cultivating a service and solution -- Appendix 1. Research approach, resources, and methodology -- Appendix 2. Company interview guide -- About the authors -- Notes -- References -- Index. |
| Record Nr. | UNINA-9910821696903321 |
|
Zeithaml Valarie A.
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa
| Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa |
| Autore | Kurokawa Toshiaki |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 |
| Descrizione fisica | 1 online resource (88 pages) : illustrations |
| Disciplina | 658 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Service industries - Management
Design |
| Soggetto genere / forma | Electronic books. |
| Soggetto non controllato |
case study
design thinking design thinking mindset design thinking toolkits IDEO Playbook for Strategic Foresight and Innovation prototyping service delivery service design service evaluation service science societal approach |
| ISBN | 1-60649-785-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. Introduction -- 2. Design thinking approach -- 3. Societal approach -- 4. Intermezzo, looking back at what you have learned -- 5. Prototyping and work-out of your service -- 6. Case studies -- 7. Summary and conclusions -- References -- Index. |
| Record Nr. | UNINA-9910460919503321 |
|
Kurokawa Toshiaki
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa
| Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa |
| Autore | Kurokawa Toshiaki |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 |
| Descrizione fisica | 1 online resource (88 pages) : illustrations |
| Disciplina | 658 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Service industries - Management
Design |
| Soggetto non controllato |
case study
design thinking design thinking mindset design thinking toolkits IDEO Playbook for Strategic Foresight and Innovation prototyping service delivery service design service evaluation service science societal approach |
| ISBN | 1-60649-785-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. Introduction -- 2. Design thinking approach -- 3. Societal approach -- 4. Intermezzo, looking back at what you have learned -- 5. Prototyping and work-out of your service -- 6. Case studies -- 7. Summary and conclusions -- References -- Index. |
| Record Nr. | UNINA-9910797431103321 |
|
Kurokawa Toshiaki
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa
| Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa |
| Autore | Kurokawa Toshiaki |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 |
| Descrizione fisica | 1 online resource (88 pages) : illustrations |
| Disciplina | 658 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Service industries - Management
Design |
| Soggetto non controllato |
case study
design thinking design thinking mindset design thinking toolkits IDEO Playbook for Strategic Foresight and Innovation prototyping service delivery service design service evaluation service science societal approach |
| ISBN | 1-60649-785-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. Introduction -- 2. Design thinking approach -- 3. Societal approach -- 4. Intermezzo, looking back at what you have learned -- 5. Prototyping and work-out of your service -- 6. Case studies -- 7. Summary and conclusions -- References -- Index. |
| Record Nr. | UNINA-9910814988903321 |
|
Kurokawa Toshiaki
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Service design capabilities / / by Nicola Morelli, Amalia de Götzen, Luca Simeone
| Service design capabilities / / by Nicola Morelli, Amalia de Götzen, Luca Simeone |
| Autore | Morelli Nicola |
| Pubbl/distr/stampa | Springer Nature, 2021 |
| Descrizione fisica | 1 online resource (xv, 89 pages) : illustrations, charts; digital, PDF file(s) |
| Disciplina | 658.514 |
| Collana | Springer Series in Design and Innovation |
| Soggetto topico |
Management
Industrial management Manufactures Service industries Innovation/Technology Management Manufacturing, Machines, Tools, Processes Services |
| Soggetto non controllato |
Innovation/Technology Management
Manufacturing, Machines, Tools, Processes Services Business and Management Machines, Tools, Processes Industries service design value creation interaction value creation infrastructure Service System Design innovation Design capabilities open access Research & development management Industrial applications of scientific research & technological innovation Production engineering Hospitality & service industries |
| ISBN | 3-030-56282-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Introduction -- An approach to service design -- Core service design capabilities -- Designing for the level of service as interaction -- Designing for the level of ‘service as infrastructure -- Designing for the level of service as systemic institutions -- Navigating service design tools using the map of capabilities -- Beyond this book. |
| Record Nr. | UNINA-9910418354003321 |
|
Morelli Nicola
|
||
| Springer Nature, 2021 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||