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The Coming of New Industrial State : Reloaded
| The Coming of New Industrial State : Reloaded |
| Autore | Bodrunov Sergey |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Brighton : , : Academic Studies Press, , 2023 |
| Descrizione fisica | 1 online resource (296 pages) |
| Altri autori (Persone) | HaxhiTomi Haxhi |
| Soggetto topico | BUSINESS & ECONOMICS / Industrial Management |
| Soggetto non controllato |
New industrial state
Russia civilization crisis economic conditions economic policy human development industrial management industrial policy industry knowledge-intensive production service technology |
| ISBN | 979-88-87192-88-8 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910915785903321 |
Bodrunov Sergey
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| Brighton : , : Academic Studies Press, , 2023 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Démarche-qualité et organisations sportives : Guide pratique du manager / / Claude Vasseur
| Démarche-qualité et organisations sportives : Guide pratique du manager / / Claude Vasseur |
| Autore | Vasseur Claude |
| Pubbl/distr/stampa | Paris, : INSEP-Éditions, 2018 |
| Descrizione fisica | 1 online resource (215 p.) |
| Soggetto topico |
Hospitality Leisure Sport & Tourism
tourisme loisir sportif secteur tertiaire management sportif service |
| Soggetto non controllato |
tourisme
loisir sportif secteur tertiaire service management sportif |
| ISBN | 2-86580-244-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | fre |
| Record Nr. | UNINA-9910283546703321 |
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Vasseur Claude
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| Paris, : INSEP-Éditions, 2018 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Lean sigma methods and tools for service organizations [[electronic resource] ] : the story of a cruise line transformation / / Jaideep Motwani, Rob Ptacek, and Richard Fleming
| Lean sigma methods and tools for service organizations [[electronic resource] ] : the story of a cruise line transformation / / Jaideep Motwani, Rob Ptacek, and Richard Fleming |
| Autore | Motwani Jaideep |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | [New York, N.Y.] (222 East 46th Street, New York, NY 10017), : Business Expert Press, 2012 |
| Descrizione fisica | 1 online resource (138 p.) |
| Disciplina | 658.562 |
| Altri autori (Persone) |
PtacekRob
FlemingRichard |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Six sigma (Quality control standard)
Lean manufacturing Service industries - Quality control Cruise lines - Quality control |
| Soggetto genere / forma | Electronic books. |
| Soggetto non controllato |
lean
lean sigma service waste elimination continuous improvement service excellence |
| ISBN |
1-283-89508-0
1-60649-408-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. The lean sigma for service challenge -- 2. Identification and understanding of lean sigma implementation -- 3. Lean sigma methods and tools, basic concepts -- 4. Comparing manufacturing and service environments -- 5. Key enablers, policy deployment, accountability sessions, employee training and involvement, and lean sigma tool selection and application -- 6. Analysis of the current state -- 7. Application of lean sigma tools and results -- 8. Making cultural transitions -- 9. Achieving, sustaining, and celebrating success -- References -- Index. |
| Altri titoli varianti | Story of a cruise line transformation |
| Record Nr. | UNINA-9910462553103321 |
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Motwani Jaideep
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| [New York, N.Y.] (222 East 46th Street, New York, NY 10017), : Business Expert Press, 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Lean sigma methods and tools for service organizations [[electronic resource] ] : the story of a cruise line transformation / / Jaideep Motwani, Rob Ptacek, and Richard Fleming
| Lean sigma methods and tools for service organizations [[electronic resource] ] : the story of a cruise line transformation / / Jaideep Motwani, Rob Ptacek, and Richard Fleming |
| Autore | Motwani Jaideep |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | [New York, N.Y.] (222 East 46th Street, New York, NY 10017), : Business Expert Press, 2012 |
| Descrizione fisica | 1 online resource (138 p.) |
| Disciplina | 658.562 |
| Altri autori (Persone) |
PtacekRob
FlemingRichard |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Six sigma (Quality control standard)
Lean manufacturing Service industries - Quality control Cruise lines - Quality control |
| Soggetto non controllato |
lean
lean sigma service waste elimination continuous improvement service excellence |
| ISBN |
1-283-89508-0
1-60649-408-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. The lean sigma for service challenge -- 2. Identification and understanding of lean sigma implementation -- 3. Lean sigma methods and tools, basic concepts -- 4. Comparing manufacturing and service environments -- 5. Key enablers, policy deployment, accountability sessions, employee training and involvement, and lean sigma tool selection and application -- 6. Analysis of the current state -- 7. Application of lean sigma tools and results -- 8. Making cultural transitions -- 9. Achieving, sustaining, and celebrating success -- References -- Index. |
| Altri titoli varianti | Story of a cruise line transformation |
| Record Nr. | UNINA-9910785722803321 |
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Motwani Jaideep
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| [New York, N.Y.] (222 East 46th Street, New York, NY 10017), : Business Expert Press, 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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La logistique : Une approche innovante des organisations / / Nathalie Fabbe-Costes, Gilles Paché
| La logistique : Une approche innovante des organisations / / Nathalie Fabbe-Costes, Gilles Paché |
| Autore | Amine Balambo Mohammed |
| Pubbl/distr/stampa | Aix-en-Provence, : Presses universitaires de Provence, 2021 |
| Descrizione fisica | 1 online resource (272 p.) |
| Altri autori (Persone) |
ArnaudAlain
AvignonSylvie Belin-MunierChristine BensalemAdib BonetDominique BoudouinDaniel CammanChristelle CapoClaire CarneiroJosé ChaiYina Chakib KahiaAhmed ChanutOdile Claye-PuauxSophie ColinJacques DavidBernard EnjolrasGeoffroy Fabbe-CostesNathalie FioreClaude FonsCendrine FulconisFrançois GuieuGilles HaouariMohamed JanFrançois Kacioui-MaurinÉlodie Koulikoff-SouvironMarie LanciniAgnès LazzeriJennifer LivolsiLaurent MeurierBéatrice MichonValérie MonnetMarlène MorelChristian NoireauxVirginie Oliveira CostaLarisse PachéGilles Pellegrin-RomeggioFrédéric PhilippBernd PoirelCarole RolletAnne RomeyerCécile RoquesThierry RouquetAurélien RoussatChristine Sampieri-TeissierNathalie SauvageThierry SirjeanStéphane TalebBadreddine TeurnierPierric Vega-BernalDiego WagenhausenFalk YaoYuan |
| Collana | Travail & Gouvernance |
| Soggetto topico |
Business logistics
Industrial management |
| Soggetto non controllato |
gouvernance
organisation logistique supply-chains service |
| ISBN | 979-1-03-656947-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | fre |
| Record Nr. | UNINA-9910496035703321 |
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Amine Balambo Mohammed
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| Aix-en-Provence, : Presses universitaires de Provence, 2021 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Management as a calling : leading business, serving society / / Andrew J. Hoffman
| Management as a calling : leading business, serving society / / Andrew J. Hoffman |
| Autore | Hoffman Andrew J. <1961-> |
| Pubbl/distr/stampa | Stanford, California : , : Stanford University Press, , [2021] |
| Descrizione fisica | 1 online resource (xiii, 173 pages) : illustrations |
| Disciplina | 658.408 |
| Soggetto topico | Social responsibility of business |
| Soggetto non controllato |
business
calling leadership management purpose service society vocation |
| ISBN | 1-5036-1530-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Frontmatter -- CONTENTS -- Table and Figures -- Foreword -- 1 Management as a Calling -- PART 1 SHIFTING THE ROLE OF BUSINESS -- 2 The Changing Context of Business -- 3 Transforming the Market -- 4 Addressing Climate Change -- PART 2 REBUILDING THE ROLE OF GOVERNMENT -- 5 Rethinking Business-Government Engagement -- 6 Democracy and the Marketplace -- 7 Learning the Value of Government in the Wake of a Shutdown -- 8 Fighting Climate Change Together -- PART 3 COMMUNICATING CHANGE -- 9 Communicating in Politically Charged Environments -- 10 Worldviews and Social Movements -- 11 The Radical Flank and the Climate Change Debate -- 12 A New Demographic in the Climate Change Debate -- PART 4 BEING AUTHENTIC -- 13 Build a Low-Carbon World from a High-Carbon Lifestyle -- 14 Bridge Social Divisions -- 15 Cultivate Multiple Ways of Knowing the World Around Us -- PART 5 ENVISIONING YOUR CAREER IN MANAGEMENT AS A CALLING -- 16 The Future World -- 17 Your Role in Your Own Future -- Acknowledgments -- About the Author -- Notes -- Index |
| Record Nr. | UNINA-9910554257403321 |
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Hoffman Andrew J. <1961->
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| Stanford, California : , : Stanford University Press, , [2021] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Modeling service systems / / Ralph D. Badinelli
| Modeling service systems / / Ralph D. Badinelli |
| Autore | Badinelli Ralph D. |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 |
| Descrizione fisica | 1 online resource (xi, 162 pages) |
| Disciplina | 670.285 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Computer integrated manufacturing systems
Decision support systems Service industries - Management Industrial management Information modeling |
| Soggetto genere / forma | Electronic books. |
| Soggetto non controllato |
cocreation
decision model modeling service service innovation systems |
| ISBN | 1-63157-024-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. Introduction -- 2. Preliminary concepts of service -- 3. Modeling cocreative systems -- 4. Service ecosystems -- 5. Modeling languages for service systems -- 6. Decision making -- 7. Decision analysis -- References -- Index. |
| Record Nr. | UNINA-9910460683003321 |
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Badinelli Ralph D.
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| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Modeling service systems / / Ralph D. Badinelli
| Modeling service systems / / Ralph D. Badinelli |
| Autore | Badinelli Ralph D. |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 |
| Descrizione fisica | 1 online resource (xi, 162 pages) |
| Disciplina | 670.285 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Computer integrated manufacturing systems
Decision support systems Service industries - Management Industrial management Information modeling |
| Soggetto non controllato |
cocreation
decision model modeling service service innovation systems |
| ISBN | 1-63157-024-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. Introduction -- 2. Preliminary concepts of service -- 3. Modeling cocreative systems -- 4. Service ecosystems -- 5. Modeling languages for service systems -- 6. Decision making -- 7. Decision analysis -- References -- Index. |
| Record Nr. | UNINA-9910797730303321 |
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Badinelli Ralph D.
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| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Modeling service systems / / Ralph D. Badinelli
| Modeling service systems / / Ralph D. Badinelli |
| Autore | Badinelli Ralph D. |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 |
| Descrizione fisica | 1 online resource (xi, 162 pages) |
| Disciplina | 670.285 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Computer integrated manufacturing systems
Decision support systems Service industries - Management Industrial management Information modeling |
| Soggetto non controllato |
cocreation
decision model modeling service service innovation systems |
| ISBN | 1-63157-024-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. Introduction -- 2. Preliminary concepts of service -- 3. Modeling cocreative systems -- 4. Service ecosystems -- 5. Modeling languages for service systems -- 6. Decision making -- 7. Decision analysis -- References -- Index. |
| Record Nr. | UNINA-9910814115803321 |
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Badinelli Ralph D.
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| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Service excellence : creating customer experiences that build relationships / / Ruth N. Bolton
| Service excellence : creating customer experiences that build relationships / / Ruth N. Bolton |
| Autore | Bolton Ruth N (Ruth Nancy) |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 |
| Descrizione fisica | 1 recurso en línea (vi, 204 páginas) |
| Disciplina | 658.812 |
| Collana | Marketing strategy collection |
| Soggetto topico | Customer services |
| Soggetto genere / forma | Electronic books. |
| Soggetto non controllato |
big data
business analytics cocreation customer equity customer experience customer journey customer lifetime value customer retention design digital media innovation loyalty relationship satisfaction service |
| ISBN | 1-63157-372-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. A service-centered view of the customer experience -- 2. New challenges: technology and new media -- 3. Customer participation and its implications for managing demand and supply -- 4. The building blocks of the customer experience -- 5. Managing customer relationships to achieve growth and profitability -- 6. Customer-focused innovation -- 7. Service design and multichannel management -- 8. Managing partners, people, and physical evidence -- 9. Globalization: learning to tailor the customer experience to new markets -- References -- Index. |
| Record Nr. | UNINA-9910465347903321 |
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Bolton Ruth N (Ruth Nancy)
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| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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