Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / / Cathy A. Enz, Sheryl E. Kimes, Judy A. Siguaw, Rohit Verma, and Kate Walsh ; edited by Glenn Withiam |
Autore | Enz Cathy A. <1956-, > |
Edizione | [First edition.] |
Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 |
Descrizione fisica | 1 online resource (x, 200 pages) |
Disciplina | 647.94068 |
Collana | Service systems and innovations in business and society collection |
Soggetto topico |
Hospitality industry - Management
Tourism - Management Technological innovations |
Soggetto genere / forma | Electronic books. |
Soggetto non controllato |
customer service
food-service concepts hospitality innovation human resources innovation innovation strategy international hotel operation lodging concepts technology innovation |
ISBN | 1-63157-044-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | 1. The nature of innovation -- 2. Improving the customer experience -- 3. Better human resources for improved operations -- 4. Sustainability innovation -- 5. Applying technology for corporate success -- 6. Innovative restaurant concepts -- 7. Lodging concept innovation -- 8. Strategic intermediation -- 9. Achieving success through innovation -- About the authors -- Index. |
Record Nr. | UNINA-9910466346903321 |
Enz Cathy A. <1956-, > | ||
New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / / Cathy A. Enz [et al.] ; edited by Glenn Withiam |
Autore | Enz Cathy A. <1956-, > |
Edizione | [First edition.] |
Pubbl/distr/stampa | New York : , : Business Expert Press, , 2016 |
Descrizione fisica | 1 online resource (x, 200 pages) |
Disciplina | 647.94068 |
Collana | Service systems and innovations in business and society collection |
Soggetto topico |
Hospitality industry - Management
Tourism - Management Technological innovations |
Soggetto non controllato |
customer service
food-service concepts hospitality innovation human resources innovation innovation strategy international hotel operation lodging concepts technology innovation |
ISBN | 1-63157-044-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | 1. The nature of innovation -- 2. Improving the customer experience -- 3. Better human resources for improved operations -- 4. Sustainability innovation -- 5. Applying technology for corporate success -- 6. Innovative restaurant concepts -- 7. Lodging concept innovation -- 8. Strategic intermediation -- 9. Achieving success through innovation -- About the authors -- Index. |
Record Nr. | UNINA-9910798751703321 |
Enz Cathy A. <1956-, > | ||
New York : , : Business Expert Press, , 2016 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / / Cathy A. Enz [et al.] ; edited by Glenn Withiam |
Autore | Enz Cathy A. <1956-, > |
Edizione | [First edition.] |
Pubbl/distr/stampa | New York : , : Business Expert Press, , 2016 |
Descrizione fisica | 1 online resource (x, 200 pages) |
Disciplina | 647.94068 |
Collana | Service systems and innovations in business and society collection |
Soggetto topico |
Hospitality industry - Management
Tourism - Management Technological innovations |
Soggetto non controllato |
customer service
food-service concepts hospitality innovation human resources innovation innovation strategy international hotel operation lodging concepts technology innovation |
ISBN | 1-63157-044-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | 1. The nature of innovation -- 2. Improving the customer experience -- 3. Better human resources for improved operations -- 4. Sustainability innovation -- 5. Applying technology for corporate success -- 6. Innovative restaurant concepts -- 7. Lodging concept innovation -- 8. Strategic intermediation -- 9. Achieving success through innovation -- About the authors -- Index. |
Record Nr. | UNINA-9910828389703321 |
Enz Cathy A. <1956-, > | ||
New York : , : Business Expert Press, , 2016 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|