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Essential communications skills for managers . Volume II A practical guide for communicating effectively with all people in all situations / / Walter St. John, Ben Haskell
| Essential communications skills for managers . Volume II A practical guide for communicating effectively with all people in all situations / / Walter St. John, Ben Haskell |
| Autore | St. John Walter |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2017 |
| Descrizione fisica | 1 online resource (x, 216 pages) |
| Disciplina | 658.45 |
| Collana | Corporate communication collection |
| Soggetto topico | Communication in management |
| Soggetto genere / forma | Electronic books. |
| Soggetto non controllato |
Reading Tips
Persuasive Communication Managerial Communications Management Skills Managerial Performance Listening Tips Gender-Neutral Diversity Communication Conflict Resolution Communication Skills Communication Reference Guide for Managers Communication Mistakes Communication Guide for Managers Communication Fundamentals Communication Effectiveness for Managers Communicating under Stress Communicating Strategies Communication Communicating with Employees Communicating in the Workplace Communicating in a Crisis Communicating for Managers Communicating Effectively Writing Tips Workplace Communications Workplace Situations Speechmaking Speaking Confidently |
| ISBN | 1-63157-657-7 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Section 1. Topic 1. Sending effective messages -- Section 2. The four methods of communicating -- Topic 2. Tips for speaking effectively -- Topic 3. Delivering your speech -- Topic 4. Presiding over the question and answer period -- Topic 5. Overcoming speaker anxiety -- Topic 6. Introducing guest speakers properly -- Topic 7. Tips for listening effectively -- Topic 8. Using and interpreting body language -- Topic 9. Tips for writing effectively -- Topic 10. E-mail: do's and don'ts -- Topic 11. Editing techniques -- Topic 12. Proofreading methods -- Topic 13. Tips for reading effectively -- Section 3. Planning and conducting productive meetings -- Topic 14. Planning a meeting -- Topic 15. Conducting a meeting -- Topic 16. Contributing as a meeting participant -- Topic 17. Holding better one-on-one meetings -- Topic 18. Improving video and teleconferencing -- Section 4. Communicating skills for dealing with special situations -- Topic 19. Interviewing job applicants -- Topic 20. Orientating new employees -- Topic 21. Training people for the job -- Topic 22. Developing performance objectives, standards, and priorities of an organization -- Topic 23. Creating and agreeing on job descriptions -- Topic 24. Negotiating one-on-one -- Topic 25. Compromising to reach agreement -- Topic 26. Evaluating employee performance -- Topic 27. Coaching employees to improve performance -- Topic 28. Writing impressive news releases -- Topic 29. Communicating clearly with a diverse group of employees -- Topic 30. Communicating effectively with male and female employees -- Topic 31. Using sex fair language -- Section 5. Topic 32. Communicating attitudes and techniques for coping competently with difficult employees -- Index. |
| Record Nr. | UNINA-9910160760103321 |
St. John Walter
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2017 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Essential communications skills for managers . Volume I A practical guide for communicating effectively with all people in all situations / / Walter St. John, Ben Haskell
| Essential communications skills for managers . Volume I A practical guide for communicating effectively with all people in all situations / / Walter St. John, Ben Haskell |
| Autore | St. John Walter |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2017 |
| Descrizione fisica | 1 online resource (x, 237 pages) |
| Disciplina | 658.45 |
| Collana | Corporate communication collection |
| Soggetto topico | Communication in management |
| Soggetto genere / forma | Electronic books. |
| Soggetto non controllato |
Writing Tips
Workplace Situations Workplace Communications Speechmaking Speaking Confidently Persuasive Communication Reading Tips Management Skills Managerial Communications Gender-Neutral Listening Tips Managerial Performance Diversity Communication Conflict Resolution Communication Skills Communication Reference Guide for Managers Communication Mistakes Communication Guide for Managers Communication Fundamentals Communication Effectiveness for Managers Communicating Strategies Communicating under Stress Communication Communicating with Employees Communicating in the Workplace Communicating in a Crisis Communicating Effectively Communicating for Managers |
| ISBN | 1-63157-655-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Section 1. Topic 1. Overview of the book -- Section 2. Topic 2. Fundamentals of communicating -- Topic 3. Important principles for sending and receiving communications -- Topic 4. Communications rights of employees -- Topic 5. Communications responsibilities of employees -- Topic 6. Communications responsibilities of managers -- Topic 7. Suggested communications training for managers -- Section 3. Topic 8. Communicating competencies required by managers -- Topic 9. The manager's availability for communicating -- Topic 10. Sizing up coworkers accurately -- Topic 11. Gaining mutual understanding -- Topic 12. Giving and getting feedback -- Topic 13. The benefits of obtaining and responding to employees' ideas and suggestions -- Topic 14. Dealing compassionately with employee's feelings -- Topic 15. Strategies of being noncommittal -- Topic 16. Protecting confidential information -- Topic 17. Creating a healthy communications climate -- Topic 18. Communicating attitudes and techniques that motivate employees -- Topic 19. Breaking down manager-employee barriers with small talk -- Topic 20. Offering employees credit for their achievements -- Topic 21. Giving and receiving praise comfortably -- Topic 22. Thinking before speaking to say what you mean -- Section 4. Topic 23. Personal qualities managers need to communicate effectively -- Topic 24. Realistic expectations -- Topic 25. Ethical standards -- Topic 26. Winning style of communicating -- Section 5. Topic 27. Communicating and relating strategies for safeguarding the manager's job -- Section 6. Topic 28. Communicating effectively in stressful situations -- Topic 29. Responding to complaints by angry employees -- Topic 30. Sharing bad news compassionately with employees -- Topic 31. Giving and receiving criticism effectively -- Topic 32. Giving and receiving apologies gracefully -- Topic 33. Communicating calmly during a crisis -- Topic 34. Disagreeing diplomatically with your boss -- Topic 35. Persuading employees who oppose your ideas -- Topic 36. Communication required to implement change -- Topic 37. Warning employees about tardiness and absenteeism -- Topic 38. Disciplining employees fairly -- Topic 39. Terminating employees the right way -- Topic 40. Resolving interpersonal conflict between employees -- Topic 41. Conducting a successful news conference -- Topic 42. Testifying competently in public hearings -- Topic 43. Speaking before a hostile group -- Topic 44. Preventing and controlling malicious rumors -- Index. |
| Record Nr. | UNINA-9910160760203321 |
|
St. John Walter
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2017 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Essential communications skills for managers . Volume II A practical guide for communicating effectively with all people in all situations / / Walter St. John, Ben Haskell
| Essential communications skills for managers . Volume II A practical guide for communicating effectively with all people in all situations / / Walter St. John, Ben Haskell |
| Autore | St. John Walter |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2017 |
| Descrizione fisica | 1 online resource (x, 216 pages) |
| Disciplina | 658.45 |
| Collana | Corporate communication collection |
| Soggetto topico | Communication in management |
| Soggetto non controllato |
Reading Tips
Persuasive Communication Managerial Communications Management Skills Managerial Performance Listening Tips Gender-Neutral Diversity Communication Conflict Resolution Communication Skills Communication Reference Guide for Managers Communication Mistakes Communication Guide for Managers Communication Fundamentals Communication Effectiveness for Managers Communicating under Stress Communicating Strategies Communication Communicating with Employees Communicating in the Workplace Communicating in a Crisis Communicating for Managers Communicating Effectively Writing Tips Workplace Communications Workplace Situations Speechmaking Speaking Confidently |
| ISBN | 1-63157-657-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Section 1. Topic 1. Sending effective messages -- Section 2. The four methods of communicating -- Topic 2. Tips for speaking effectively -- Topic 3. Delivering your speech -- Topic 4. Presiding over the question and answer period -- Topic 5. Overcoming speaker anxiety -- Topic 6. Introducing guest speakers properly -- Topic 7. Tips for listening effectively -- Topic 8. Using and interpreting body language -- Topic 9. Tips for writing effectively -- Topic 10. E-mail: do's and don'ts -- Topic 11. Editing techniques -- Topic 12. Proofreading methods -- Topic 13. Tips for reading effectively -- Section 3. Planning and conducting productive meetings -- Topic 14. Planning a meeting -- Topic 15. Conducting a meeting -- Topic 16. Contributing as a meeting participant -- Topic 17. Holding better one-on-one meetings -- Topic 18. Improving video and teleconferencing -- Section 4. Communicating skills for dealing with special situations -- Topic 19. Interviewing job applicants -- Topic 20. Orientating new employees -- Topic 21. Training people for the job -- Topic 22. Developing performance objectives, standards, and priorities of an organization -- Topic 23. Creating and agreeing on job descriptions -- Topic 24. Negotiating one-on-one -- Topic 25. Compromising to reach agreement -- Topic 26. Evaluating employee performance -- Topic 27. Coaching employees to improve performance -- Topic 28. Writing impressive news releases -- Topic 29. Communicating clearly with a diverse group of employees -- Topic 30. Communicating effectively with male and female employees -- Topic 31. Using sex fair language -- Section 5. Topic 32. Communicating attitudes and techniques for coping competently with difficult employees -- Index. |
| Record Nr. | UNINA-9910792632803321 |
|
St. John Walter
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2017 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Essential communications skills for managers . Volume I A practical guide for communicating effectively with all people in all situations / / Walter St. John, Ben Haskell
| Essential communications skills for managers . Volume I A practical guide for communicating effectively with all people in all situations / / Walter St. John, Ben Haskell |
| Autore | St. John Walter |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2017 |
| Descrizione fisica | 1 online resource (x, 237 pages) |
| Disciplina | 658.45 |
| Collana | Corporate communication collection |
| Soggetto topico | Communication in management |
| Soggetto non controllato |
Writing Tips
Workplace Situations Workplace Communications Speechmaking Speaking Confidently Persuasive Communication Reading Tips Management Skills Managerial Communications Gender-Neutral Listening Tips Managerial Performance Diversity Communication Conflict Resolution Communication Skills Communication Reference Guide for Managers Communication Mistakes Communication Guide for Managers Communication Fundamentals Communication Effectiveness for Managers Communicating Strategies Communicating under Stress Communication Communicating with Employees Communicating in the Workplace Communicating in a Crisis Communicating Effectively Communicating for Managers |
| ISBN | 1-63157-655-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Section 1. Topic 1. Overview of the book -- Section 2. Topic 2. Fundamentals of communicating -- Topic 3. Important principles for sending and receiving communications -- Topic 4. Communications rights of employees -- Topic 5. Communications responsibilities of employees -- Topic 6. Communications responsibilities of managers -- Topic 7. Suggested communications training for managers -- Section 3. Topic 8. Communicating competencies required by managers -- Topic 9. The manager's availability for communicating -- Topic 10. Sizing up coworkers accurately -- Topic 11. Gaining mutual understanding -- Topic 12. Giving and getting feedback -- Topic 13. The benefits of obtaining and responding to employees' ideas and suggestions -- Topic 14. Dealing compassionately with employee's feelings -- Topic 15. Strategies of being noncommittal -- Topic 16. Protecting confidential information -- Topic 17. Creating a healthy communications climate -- Topic 18. Communicating attitudes and techniques that motivate employees -- Topic 19. Breaking down manager-employee barriers with small talk -- Topic 20. Offering employees credit for their achievements -- Topic 21. Giving and receiving praise comfortably -- Topic 22. Thinking before speaking to say what you mean -- Section 4. Topic 23. Personal qualities managers need to communicate effectively -- Topic 24. Realistic expectations -- Topic 25. Ethical standards -- Topic 26. Winning style of communicating -- Section 5. Topic 27. Communicating and relating strategies for safeguarding the manager's job -- Section 6. Topic 28. Communicating effectively in stressful situations -- Topic 29. Responding to complaints by angry employees -- Topic 30. Sharing bad news compassionately with employees -- Topic 31. Giving and receiving criticism effectively -- Topic 32. Giving and receiving apologies gracefully -- Topic 33. Communicating calmly during a crisis -- Topic 34. Disagreeing diplomatically with your boss -- Topic 35. Persuading employees who oppose your ideas -- Topic 36. Communication required to implement change -- Topic 37. Warning employees about tardiness and absenteeism -- Topic 38. Disciplining employees fairly -- Topic 39. Terminating employees the right way -- Topic 40. Resolving interpersonal conflict between employees -- Topic 41. Conducting a successful news conference -- Topic 42. Testifying competently in public hearings -- Topic 43. Speaking before a hostile group -- Topic 44. Preventing and controlling malicious rumors -- Index. |
| Record Nr. | UNINA-9910792632903321 |
|
St. John Walter
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2017 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Essential communications skills for managers . Volume I A practical guide for communicating effectively with all people in all situations / / Walter St. John, Ben Haskell
| Essential communications skills for managers . Volume I A practical guide for communicating effectively with all people in all situations / / Walter St. John, Ben Haskell |
| Autore | St. John Walter |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2017 |
| Descrizione fisica | 1 online resource (x, 237 pages) |
| Disciplina | 658.45 |
| Collana | Corporate communication collection |
| Soggetto topico | Communication in management |
| Soggetto non controllato |
Writing Tips
Workplace Situations Workplace Communications Speechmaking Speaking Confidently Persuasive Communication Reading Tips Management Skills Managerial Communications Gender-Neutral Listening Tips Managerial Performance Diversity Communication Conflict Resolution Communication Skills Communication Reference Guide for Managers Communication Mistakes Communication Guide for Managers Communication Fundamentals Communication Effectiveness for Managers Communicating Strategies Communicating under Stress Communication Communicating with Employees Communicating in the Workplace Communicating in a Crisis Communicating Effectively Communicating for Managers |
| ISBN | 1-63157-655-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Section 1. Topic 1. Overview of the book -- Section 2. Topic 2. Fundamentals of communicating -- Topic 3. Important principles for sending and receiving communications -- Topic 4. Communications rights of employees -- Topic 5. Communications responsibilities of employees -- Topic 6. Communications responsibilities of managers -- Topic 7. Suggested communications training for managers -- Section 3. Topic 8. Communicating competencies required by managers -- Topic 9. The manager's availability for communicating -- Topic 10. Sizing up coworkers accurately -- Topic 11. Gaining mutual understanding -- Topic 12. Giving and getting feedback -- Topic 13. The benefits of obtaining and responding to employees' ideas and suggestions -- Topic 14. Dealing compassionately with employee's feelings -- Topic 15. Strategies of being noncommittal -- Topic 16. Protecting confidential information -- Topic 17. Creating a healthy communications climate -- Topic 18. Communicating attitudes and techniques that motivate employees -- Topic 19. Breaking down manager-employee barriers with small talk -- Topic 20. Offering employees credit for their achievements -- Topic 21. Giving and receiving praise comfortably -- Topic 22. Thinking before speaking to say what you mean -- Section 4. Topic 23. Personal qualities managers need to communicate effectively -- Topic 24. Realistic expectations -- Topic 25. Ethical standards -- Topic 26. Winning style of communicating -- Section 5. Topic 27. Communicating and relating strategies for safeguarding the manager's job -- Section 6. Topic 28. Communicating effectively in stressful situations -- Topic 29. Responding to complaints by angry employees -- Topic 30. Sharing bad news compassionately with employees -- Topic 31. Giving and receiving criticism effectively -- Topic 32. Giving and receiving apologies gracefully -- Topic 33. Communicating calmly during a crisis -- Topic 34. Disagreeing diplomatically with your boss -- Topic 35. Persuading employees who oppose your ideas -- Topic 36. Communication required to implement change -- Topic 37. Warning employees about tardiness and absenteeism -- Topic 38. Disciplining employees fairly -- Topic 39. Terminating employees the right way -- Topic 40. Resolving interpersonal conflict between employees -- Topic 41. Conducting a successful news conference -- Topic 42. Testifying competently in public hearings -- Topic 43. Speaking before a hostile group -- Topic 44. Preventing and controlling malicious rumors -- Index. |
| Record Nr. | UNINA-9910821578303321 |
|
St. John Walter
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2017 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Essential communications skills for managers . Volume II A practical guide for communicating effectively with all people in all situations / / Walter St. John, Ben Haskell
| Essential communications skills for managers . Volume II A practical guide for communicating effectively with all people in all situations / / Walter St. John, Ben Haskell |
| Autore | St. John Walter |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2017 |
| Descrizione fisica | 1 online resource (x, 216 pages) |
| Disciplina | 658.45 |
| Collana | Corporate communication collection |
| Soggetto topico | Communication in management |
| Soggetto non controllato |
Reading Tips
Persuasive Communication Managerial Communications Management Skills Managerial Performance Listening Tips Gender-Neutral Diversity Communication Conflict Resolution Communication Skills Communication Reference Guide for Managers Communication Mistakes Communication Guide for Managers Communication Fundamentals Communication Effectiveness for Managers Communicating under Stress Communicating Strategies Communication Communicating with Employees Communicating in the Workplace Communicating in a Crisis Communicating for Managers Communicating Effectively Writing Tips Workplace Communications Workplace Situations Speechmaking Speaking Confidently |
| ISBN | 1-63157-657-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Section 1. Topic 1. Sending effective messages -- Section 2. The four methods of communicating -- Topic 2. Tips for speaking effectively -- Topic 3. Delivering your speech -- Topic 4. Presiding over the question and answer period -- Topic 5. Overcoming speaker anxiety -- Topic 6. Introducing guest speakers properly -- Topic 7. Tips for listening effectively -- Topic 8. Using and interpreting body language -- Topic 9. Tips for writing effectively -- Topic 10. E-mail: do's and don'ts -- Topic 11. Editing techniques -- Topic 12. Proofreading methods -- Topic 13. Tips for reading effectively -- Section 3. Planning and conducting productive meetings -- Topic 14. Planning a meeting -- Topic 15. Conducting a meeting -- Topic 16. Contributing as a meeting participant -- Topic 17. Holding better one-on-one meetings -- Topic 18. Improving video and teleconferencing -- Section 4. Communicating skills for dealing with special situations -- Topic 19. Interviewing job applicants -- Topic 20. Orientating new employees -- Topic 21. Training people for the job -- Topic 22. Developing performance objectives, standards, and priorities of an organization -- Topic 23. Creating and agreeing on job descriptions -- Topic 24. Negotiating one-on-one -- Topic 25. Compromising to reach agreement -- Topic 26. Evaluating employee performance -- Topic 27. Coaching employees to improve performance -- Topic 28. Writing impressive news releases -- Topic 29. Communicating clearly with a diverse group of employees -- Topic 30. Communicating effectively with male and female employees -- Topic 31. Using sex fair language -- Section 5. Topic 32. Communicating attitudes and techniques for coping competently with difficult employees -- Index. |
| Record Nr. | UNINA-9910822142603321 |
|
St. John Walter
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2017 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||