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Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa
Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa
Autore Kurokawa Toshiaki
Edizione [First edition.]
Pubbl/distr/stampa New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015
Descrizione fisica 1 online resource (88 pages) : illustrations
Disciplina 658
Collana Service systems and innovations in business and society collection
Soggetto topico Service industries - Management
Design
Soggetto genere / forma Electronic books.
Soggetto non controllato case study
design thinking
design thinking mindset
design thinking toolkits
IDEO
Playbook for Strategic Foresight and Innovation
prototyping
service delivery
service design
service evaluation
service science
societal approach
ISBN 1-60649-785-5
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto 1. Introduction -- 2. Design thinking approach -- 3. Societal approach -- 4. Intermezzo, looking back at what you have learned -- 5. Prototyping and work-out of your service -- 6. Case studies -- 7. Summary and conclusions -- References -- Index.
Record Nr. UNINA-9910460919503321
Kurokawa Toshiaki  
New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa
Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa
Autore Kurokawa Toshiaki
Edizione [First edition.]
Pubbl/distr/stampa New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015
Descrizione fisica 1 online resource (88 pages) : illustrations
Disciplina 658
Collana Service systems and innovations in business and society collection
Soggetto topico Service industries - Management
Design
Soggetto non controllato case study
design thinking
design thinking mindset
design thinking toolkits
IDEO
Playbook for Strategic Foresight and Innovation
prototyping
service delivery
service design
service evaluation
service science
societal approach
ISBN 1-60649-785-5
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto 1. Introduction -- 2. Design thinking approach -- 3. Societal approach -- 4. Intermezzo, looking back at what you have learned -- 5. Prototyping and work-out of your service -- 6. Case studies -- 7. Summary and conclusions -- References -- Index.
Record Nr. UNINA-9910797431103321
Kurokawa Toshiaki  
New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa
Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa
Autore Kurokawa Toshiaki
Edizione [First edition.]
Pubbl/distr/stampa New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015
Descrizione fisica 1 online resource (88 pages) : illustrations
Disciplina 658
Collana Service systems and innovations in business and society collection
Soggetto topico Service industries - Management
Design
Soggetto non controllato case study
design thinking
design thinking mindset
design thinking toolkits
IDEO
Playbook for Strategic Foresight and Innovation
prototyping
service delivery
service design
service evaluation
service science
societal approach
ISBN 1-60649-785-5
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto 1. Introduction -- 2. Design thinking approach -- 3. Societal approach -- 4. Intermezzo, looking back at what you have learned -- 5. Prototyping and work-out of your service -- 6. Case studies -- 7. Summary and conclusions -- References -- Index.
Record Nr. UNINA-9910814988903321
Kurokawa Toshiaki  
New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui