Applying predictive analytics within the service sector / / Rajendra Sahu, Manoj Dash and Anil Kumar [editors] |
Autore | Sahu Rajendra |
Pubbl/distr/stampa | Hershey, Pennsylvania : , : IGI Global, , 2017 |
Descrizione fisica | PDFs (294 pages) : illustrations |
Disciplina | 338.5442 |
Collana | Advances in Business Information Systems and Analytics (ABISA) Book Series |
Soggetto topico |
Business forecasting - Data processing
Business forecasting - Mathematical models Data mining |
Soggetto non controllato |
Alternative clustering
Artificial neural networks Customer service Demand chain management Recommender systems Social media tools Text mining |
ISBN |
9781522521495
9781522521488 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Alternative clustering / Avinash Navlani, V. B. Gupta -- An evaluation of Turkey's NUTS Level 1 Regions according to banking sector with MULTIMOORA method / Onur Önay -- Analytics in public policy related to service sector / Maryam Ebrahimi -- Bug handling in service sector software / Anjali Goyal, Neetu Sardana -- Clustering techniques within service sector / Ibrahim Yazici, Ömer Faruk Beyca, Selim Zaim -- Descriptive analytics / Sheik Abdullah A, Selvakumar S, Ramya C -- Personalized content recommendation engine for web publishing services using text mining and predictive analytics / Basar Öztaysi [and 3 others] -- Predictive analysis of emotions for improving customer services / Vinay Kumar Jain, Shishir Kumar -- Predictive modelling and mind-set segments underlying health plans / Gillie Gabay [and 3 others] -- Prioritizing and analyzing demand chain management (DCM) processes in Indian retailing using AHP / Arun Kumar Deshmukh, Ashutosh Mohan -- Recommender system / Avinash Navlani, Nidhi Dadhich -- Strengths and limitations of social media analytics tools / Drazena Gaspar, Mirela Mabic -- Using functional link artificial neural network (FLANN) for bank credit risk assessment / Saroj Kanta Jena, Maheshwar Dwivedy, Anil Kumar -- Vehicular traffic forecasting in filling station / Peeyush Pandey, Tuhin Sengupta. |
Record Nr. | UNINA-9910164053103321 |
Sahu Rajendra | ||
Hershey, Pennsylvania : , : IGI Global, , 2017 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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Digital customer service : transforming customer experience for an on-screen world / Rick Delisi, Dan Michaeli |
Autore | Delisi, Rick |
Pubbl/distr/stampa | Hoboken, New Jersey, : Wiley, 2021 |
Descrizione fisica | XVII; 224 p. ; 24 cm |
Disciplina | 658.8 |
Altri autori (Persone) | Michaeli, Dan |
Soggetto non controllato | Customer service |
ISBN | 978-1-119-84190-6 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910594290003321 |
Delisi, Rick | ||
Hoboken, New Jersey, : Wiley, 2021 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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