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All services, all the time : how business services serve your business / / Doug McDavid
| All services, all the time : how business services serve your business / / Doug McDavid |
| Autore | McDavid Doug |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 |
| Descrizione fisica | 1 online resource (xiv, 183 pages) |
| Disciplina | 302.35 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Organizational resilience
Industrial management Corporate culture |
| Soggetto genere / forma | Electronic books. |
| Soggetto non controllato |
B2B services
business culture business diagnostics business health business language business leaders living enterprise organization leaders service innovation services |
| ISBN | 1-63157-277-6 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Part I. The illusion of control -- 1. Business dreams and hard realities -- 2. Living organizations -- 3. Organizations coming to life -- 4. Maintaining stable viability -- Part II. The living web of services -- 5. All services, all the time -- 6. Service-role structures -- 7. Characteristics of service-roles -- 8. Applying service-role structures -- 9. Service-roles of leadership -- Part III. Diagnosing your business -- 10. Coaching approach to diagnostics -- 11. Functional areas diagnostics -- 12. Tried and true diagnostics -- 13. 21st century diagnostics -- 14. Diagnosing culture(s) and language(s) -- Part IV. Business health services -- 15. Lifting your burdens -- 16. Health promoting B2B services -- 17. Return on investment for health promoting efforts -- 18. Conclusions -- References -- Index. |
| Record Nr. | UNINA-9910480090003321 |
McDavid Doug
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| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
All services, all the time : how business services serve your business / / Doug McDavid
| All services, all the time : how business services serve your business / / Doug McDavid |
| Autore | McDavid Doug |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 |
| Descrizione fisica | 1 online resource (xiv, 183 pages) |
| Disciplina | 302.35 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Organizational resilience
Industrial management Corporate culture |
| Soggetto non controllato |
B2B services
business culture business diagnostics business health business language business leaders living enterprise organization leaders service innovation services |
| ISBN | 1-63157-277-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Part I. The illusion of control -- 1. Business dreams and hard realities -- 2. Living organizations -- 3. Organizations coming to life -- 4. Maintaining stable viability -- Part II. The living web of services -- 5. All services, all the time -- 6. Service-role structures -- 7. Characteristics of service-roles -- 8. Applying service-role structures -- 9. Service-roles of leadership -- Part III. Diagnosing your business -- 10. Coaching approach to diagnostics -- 11. Functional areas diagnostics -- 12. Tried and true diagnostics -- 13. 21st century diagnostics -- 14. Diagnosing culture(s) and language(s) -- Part IV. Business health services -- 15. Lifting your burdens -- 16. Health promoting B2B services -- 17. Return on investment for health promoting efforts -- 18. Conclusions -- References -- Index. |
| Record Nr. | UNINA-9910797641303321 |
|
McDavid Doug
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
All services, all the time : how business services serve your business / / Doug McDavid
| All services, all the time : how business services serve your business / / Doug McDavid |
| Autore | McDavid Doug |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 |
| Descrizione fisica | 1 online resource (xiv, 183 pages) |
| Disciplina | 302.35 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Organizational resilience
Industrial management Corporate culture |
| Soggetto non controllato |
B2B services
business culture business diagnostics business health business language business leaders living enterprise organization leaders service innovation services |
| ISBN | 1-63157-277-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Part I. The illusion of control -- 1. Business dreams and hard realities -- 2. Living organizations -- 3. Organizations coming to life -- 4. Maintaining stable viability -- Part II. The living web of services -- 5. All services, all the time -- 6. Service-role structures -- 7. Characteristics of service-roles -- 8. Applying service-role structures -- 9. Service-roles of leadership -- Part III. Diagnosing your business -- 10. Coaching approach to diagnostics -- 11. Functional areas diagnostics -- 12. Tried and true diagnostics -- 13. 21st century diagnostics -- 14. Diagnosing culture(s) and language(s) -- Part IV. Business health services -- 15. Lifting your burdens -- 16. Health promoting B2B services -- 17. Return on investment for health promoting efforts -- 18. Conclusions -- References -- Index. |
| Record Nr. | UNINA-9910828580403321 |
|
McDavid Doug
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Modern industrial services : a cookbook for design, delivery, and management / / Shaun West, Paolo Gaiardelli, Nicola Saccani
| Modern industrial services : a cookbook for design, delivery, and management / / Shaun West, Paolo Gaiardelli, Nicola Saccani |
| Autore | West Shaun |
| Pubbl/distr/stampa | Cham, : Springer International Publishing AG, 2021 |
| Descrizione fisica | 1 online resource (xix, 202 pages) : illustrations (chiefly color) |
| Disciplina | 658.4/012 |
| Altri autori (Persone) |
GaiardelliPaolo
SaccaniNicola |
| Collana | Springer texts in business and economics |
| Soggetto topico |
Organizational change
Service industries - Management |
| Soggetto non controllato |
Open access
Servitization strategies B2B services Services management Case studies Integrated services |
| ISBN | 3-030-80511-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. Understanding the Barriers That Slow Firms Shifting from Products to Services 2. Overcoming the Barriers to Service Excellence 3. Methods and Tools for Overcoming the Barriers to Servitization and Service Excellence |
| Record Nr. | UNINA-9910497087003321 |
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West Shaun
|
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| Cham, : Springer International Publishing AG, 2021 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||