AquaRating : an international standard for assessing water and wastewater services / / Matthias Krause [and four others] |
Pubbl/distr/stampa | London, England : , : IWA Publishing, , 2015 |
Descrizione fisica | 1 online resource (397 p.) |
Disciplina | 363.610684 |
Soggetto topico |
Water utilities - Management
Water-supply - Management Water treatment plants - Management Sewage disposal plants - Management |
Soggetto genere / forma | Electronic books. |
ISBN | 1-78040-740-8 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; Copyright; Contents; Acknowledgements; About the authors; Introduction; Chapter 1: SQ Service Quality; SQ1 Drinking water quality; SQ1.1 Assurance of structural capacity for treatment and supply; SQ1.2 Assurance of appropriate supplied water quality; SQ1.3 Supervision and control of supplied water quality; SQ1.4 Structural operational capacity for drinking ""water treatment""; SQ1.5 Compliance with drinking water standards; SQ1.6 Supplied water quality control frequency; SQ2 Distribution of drinking water for use and consumption
SQ2.1 Assurance of structural capacity for supply and distributionSQ2.2 Assurance of supply continuity during operation; SQ2.3 Supervision and control of supply continuity; SQ2.4 Supply continuity; SQ2.5 Time taken to connect new users to the drinking water service; SQ3 Wastewater collection; SQ3.1 Assurance of structural capacity for wastewater collection; SQ3.2 Assurance of wastewater collection from operation; SQ3.3 Supervision and control of the wastewater collection service; SQ3.4 Time taken to resolve ""incidents"" in the wastewater collection network SQ3.5 Time taken to connect to the wastewater serviceSQ3.6 Stormweather ""incidents""; SQ4 User service; SQ4.1 ""Complaint"" management and user satisfaction monitoring; SQ4.2 User service quality; SQ4.3 Commitment to user service and ""contingency"" information; SQ4.4 Perception of general user satisfaction; SQ4.5 User perceptions of problem resolution quality; SQ4.6 Number of ""customer service complaints"" per 100 users and year; SQ4.7 Customer call service waiting time; SQ4.8 Customer service center waiting time; SQ4.9 Time taken to resolve problems Chapter 2: PE Investment Planning and Implementation EfficiencyPE1 Investment plan content and efficiency; PE1.1 Investment plan contents; PE1.2 Diagnosis methodology; PE1.3 Methodology for identifying and analyzing alternatives and defining solutions; PE1.4 Methodology for analyzing the plan's financial aspects; PE2 Investment plan implementation efficiency; PE2.1 Systems for monitoring implementation of investment plan projects; PE2.2 Compliance with the investment plan; PE2.3 Degree of cost variation in ""completed works"" PE2.4 Degree of deviation from deadlines established for implementation of ""works""PE3 Existing physical asset management efficiency; PE3.1 Physical asset management; PE3.2 Annual investment in replacement of fixed physical assets; PE4 Emergency planning; PE4.1 ""Emergency"" plan; PE5 Research and development; PE5.1 Research and development; PE5.2 Investment in research and development; Chapter 3: OE Operating Efficiency; OE1 Water resource management efficiency; OE1.1 Control of water use and destinations; OE1.2 Control of water at points of use and consumption OE1.3 Management of real losses |
Record Nr. | UNINA-9910463842703321 |
London, England : , : IWA Publishing, , 2015 | ||
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Lo trovi qui: Univ. Federico II | ||
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AquaRating : an international standard for assessing water and wastewater services / / Matthias Krause [and four others] |
Pubbl/distr/stampa | London, England : , : IWA Publishing, , 2015 |
Descrizione fisica | 1 online resource (397 p.) |
Disciplina | 363.610684 |
Soggetto topico |
Water utilities - Management
Water-supply - Management Water treatment plants - Management Sewage disposal plants - Management |
ISBN | 1-78040-740-8 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; Copyright; Contents; Acknowledgements; About the authors; Introduction; Chapter 1: SQ Service Quality; SQ1 Drinking water quality; SQ1.1 Assurance of structural capacity for treatment and supply; SQ1.2 Assurance of appropriate supplied water quality; SQ1.3 Supervision and control of supplied water quality; SQ1.4 Structural operational capacity for drinking ""water treatment""; SQ1.5 Compliance with drinking water standards; SQ1.6 Supplied water quality control frequency; SQ2 Distribution of drinking water for use and consumption
SQ2.1 Assurance of structural capacity for supply and distributionSQ2.2 Assurance of supply continuity during operation; SQ2.3 Supervision and control of supply continuity; SQ2.4 Supply continuity; SQ2.5 Time taken to connect new users to the drinking water service; SQ3 Wastewater collection; SQ3.1 Assurance of structural capacity for wastewater collection; SQ3.2 Assurance of wastewater collection from operation; SQ3.3 Supervision and control of the wastewater collection service; SQ3.4 Time taken to resolve ""incidents"" in the wastewater collection network SQ3.5 Time taken to connect to the wastewater serviceSQ3.6 Stormweather ""incidents""; SQ4 User service; SQ4.1 ""Complaint"" management and user satisfaction monitoring; SQ4.2 User service quality; SQ4.3 Commitment to user service and ""contingency"" information; SQ4.4 Perception of general user satisfaction; SQ4.5 User perceptions of problem resolution quality; SQ4.6 Number of ""customer service complaints"" per 100 users and year; SQ4.7 Customer call service waiting time; SQ4.8 Customer service center waiting time; SQ4.9 Time taken to resolve problems Chapter 2: PE Investment Planning and Implementation EfficiencyPE1 Investment plan content and efficiency; PE1.1 Investment plan contents; PE1.2 Diagnosis methodology; PE1.3 Methodology for identifying and analyzing alternatives and defining solutions; PE1.4 Methodology for analyzing the plan's financial aspects; PE2 Investment plan implementation efficiency; PE2.1 Systems for monitoring implementation of investment plan projects; PE2.2 Compliance with the investment plan; PE2.3 Degree of cost variation in ""completed works"" PE2.4 Degree of deviation from deadlines established for implementation of ""works""PE3 Existing physical asset management efficiency; PE3.1 Physical asset management; PE3.2 Annual investment in replacement of fixed physical assets; PE4 Emergency planning; PE4.1 ""Emergency"" plan; PE5 Research and development; PE5.1 Research and development; PE5.2 Investment in research and development; Chapter 3: OE Operating Efficiency; OE1 Water resource management efficiency; OE1.1 Control of water use and destinations; OE1.2 Control of water at points of use and consumption OE1.3 Management of real losses |
Record Nr. | UNINA-9910788558003321 |
London, England : , : IWA Publishing, , 2015 | ||
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Lo trovi qui: Univ. Federico II | ||
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AquaRating : an international standard for assessing water and wastewater services / / Matthias Krause [and four others] |
Pubbl/distr/stampa | London, England : , : IWA Publishing, , 2015 |
Descrizione fisica | 1 online resource (397 p.) |
Disciplina | 363.610684 |
Soggetto topico |
Water utilities - Management
Water-supply - Management Water treatment plants - Management Sewage disposal plants - Management |
ISBN | 1-78040-740-8 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; Copyright; Contents; Acknowledgements; About the authors; Introduction; Chapter 1: SQ Service Quality; SQ1 Drinking water quality; SQ1.1 Assurance of structural capacity for treatment and supply; SQ1.2 Assurance of appropriate supplied water quality; SQ1.3 Supervision and control of supplied water quality; SQ1.4 Structural operational capacity for drinking ""water treatment""; SQ1.5 Compliance with drinking water standards; SQ1.6 Supplied water quality control frequency; SQ2 Distribution of drinking water for use and consumption
SQ2.1 Assurance of structural capacity for supply and distributionSQ2.2 Assurance of supply continuity during operation; SQ2.3 Supervision and control of supply continuity; SQ2.4 Supply continuity; SQ2.5 Time taken to connect new users to the drinking water service; SQ3 Wastewater collection; SQ3.1 Assurance of structural capacity for wastewater collection; SQ3.2 Assurance of wastewater collection from operation; SQ3.3 Supervision and control of the wastewater collection service; SQ3.4 Time taken to resolve ""incidents"" in the wastewater collection network SQ3.5 Time taken to connect to the wastewater serviceSQ3.6 Stormweather ""incidents""; SQ4 User service; SQ4.1 ""Complaint"" management and user satisfaction monitoring; SQ4.2 User service quality; SQ4.3 Commitment to user service and ""contingency"" information; SQ4.4 Perception of general user satisfaction; SQ4.5 User perceptions of problem resolution quality; SQ4.6 Number of ""customer service complaints"" per 100 users and year; SQ4.7 Customer call service waiting time; SQ4.8 Customer service center waiting time; SQ4.9 Time taken to resolve problems Chapter 2: PE Investment Planning and Implementation EfficiencyPE1 Investment plan content and efficiency; PE1.1 Investment plan contents; PE1.2 Diagnosis methodology; PE1.3 Methodology for identifying and analyzing alternatives and defining solutions; PE1.4 Methodology for analyzing the plan's financial aspects; PE2 Investment plan implementation efficiency; PE2.1 Systems for monitoring implementation of investment plan projects; PE2.2 Compliance with the investment plan; PE2.3 Degree of cost variation in ""completed works"" PE2.4 Degree of deviation from deadlines established for implementation of ""works""PE3 Existing physical asset management efficiency; PE3.1 Physical asset management; PE3.2 Annual investment in replacement of fixed physical assets; PE4 Emergency planning; PE4.1 ""Emergency"" plan; PE5 Research and development; PE5.1 Research and development; PE5.2 Investment in research and development; Chapter 3: OE Operating Efficiency; OE1 Water resource management efficiency; OE1.1 Control of water use and destinations; OE1.2 Control of water at points of use and consumption OE1.3 Management of real losses |
Record Nr. | UNINA-9910819292603321 |
London, England : , : IWA Publishing, , 2015 | ||
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Lo trovi qui: Univ. Federico II | ||
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Building a 21st-century infrastructure for America : water stakeholders' perspectives : hearing before the Subcommittee on Water Resources and Environment of the Committee on Transportation and Infrastructure, House of Representatives, One Hundred Fifteenth Congress, first session, September 26, 2017 |
Pubbl/distr/stampa | Washington : , : U.S. Government Publishing Office, , 2018 |
Descrizione fisica | 1 online resource (xi, 169 pages) |
Soggetto topico |
Water quality management - United States
Water resources development - Government policy - United States Water treatment plants - United States - Management Sewage - Purification - United States - Management Water utilities - United States Federal aid to water quality management - United States Infrastructure (Economics) - Law and legislation - United States Federal aid to water quality management Infrastructure (Economics) - Law and legislation Sewage - Purification - Management Water quality management Water resources development - Government policy Water treatment plants - Management Water utilities |
Soggetto genere / forma |
Online resources.
Rules. Legislative hearings. |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Altri titoli varianti | Building a 21st-century infrastructure for America |
Record Nr. | UNINA-9910709652503321 |
Washington : , : U.S. Government Publishing Office, , 2018 | ||
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Lo trovi qui: Univ. Federico II | ||
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Smart water utilities : complexity made simple / / Pernille Ingildsen and Gustaf Olsson |
Autore | Ingildsen Pernille |
Pubbl/distr/stampa | London, England : , : IWA Publishing, , 2016 |
Descrizione fisica | 1 online resource (307 pages) |
Disciplina | 628.162 |
Soggetto topico |
Water - Purification
Sustainable development Water treatment plants - Management |
Soggetto genere / forma | Electronic books. |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910466047303321 |
Ingildsen Pernille
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London, England : , : IWA Publishing, , 2016 | ||
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Lo trovi qui: Univ. Federico II | ||
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Smart water utilities : complexity made simple / / Pernille Ingildsen and Gustaf Olsson |
Autore | Ingildsen Pernille |
Pubbl/distr/stampa | London, England : , : IWA Publishing, , 2016 |
Descrizione fisica | 1 online resource (307 pages) |
Disciplina | 628.162 |
Soggetto topico |
Water - Purification
Sustainable development Water treatment plants - Management |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910536973303321 |
Ingildsen Pernille
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London, England : , : IWA Publishing, , 2016 | ||
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Lo trovi qui: Univ. Federico II | ||
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Water and wastewater treatment : a guide for the nonengineering professional / / Joanne E. Drinan, Frank R. Spellman |
Autore | Drinan Joanne |
Edizione | [2nd ed.] |
Pubbl/distr/stampa | Boca Raton, Fla. : , : CRC Press, , 2013 |
Descrizione fisica | 1 online resource (297 pages) |
Disciplina | 628.1 |
Altri autori (Persone) |
SpellmanFrank R
DrinanJoanne |
Soggetto topico |
Water - Purification
Sewage - Purification Water treatment plants - Management Sewage disposal plants - Management |
Soggetto genere / forma | Electronic books. |
ISBN |
0-429-10487-1
1-5231-2064-9 1-4398-5401-7 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | section 1. Introduction -- section 2. Basics of water treatment -- section 3. Basics of wastewater treatment -- section 4. Basics of water and wastewater solids treatment and management. |
Record Nr. | UNINA-9910452648003321 |
Drinan Joanne
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Boca Raton, Fla. : , : CRC Press, , 2013 | ||
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Lo trovi qui: Univ. Federico II | ||
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Water and wastewater treatment : a guide for the nonengineering professional / / Joanne E. Drinan, Frank R. Spellman |
Autore | Drinan Joanne |
Edizione | [2nd ed.] |
Pubbl/distr/stampa | Boca Raton, Fla. : , : CRC Press, , 2013 |
Descrizione fisica | 1 online resource (297 pages) |
Disciplina | 628.1 |
Altri autori (Persone) |
SpellmanFrank R
DrinanJoanne |
Soggetto topico |
Water - Purification
Sewage - Purification Water treatment plants - Management Sewage disposal plants - Management |
ISBN |
1-4987-6137-2
0-429-10487-1 1-5231-2064-9 1-4398-5401-7 |
Classificazione | TEC010030 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | section 1. Introduction -- section 2. Basics of water treatment -- section 3. Basics of wastewater treatment -- section 4. Basics of water and wastewater solids treatment and management. |
Record Nr. | UNINA-9910779492003321 |
Drinan Joanne
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Boca Raton, Fla. : , : CRC Press, , 2013 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
Water and wastewater treatment : a guide for the nonengineering professional / / Joanne E. Drinan, Frank R. Spellman |
Autore | Drinan Joanne |
Edizione | [2nd ed.] |
Pubbl/distr/stampa | Boca Raton, Fla. : , : CRC Press, , 2013 |
Descrizione fisica | 1 online resource (297 pages) |
Disciplina | 628.1 |
Altri autori (Persone) |
SpellmanFrank R
DrinanJoanne |
Soggetto topico |
Water - Purification
Sewage - Purification Water treatment plants - Management Sewage disposal plants - Management |
ISBN |
1-4987-6137-2
0-429-10487-1 1-5231-2064-9 1-4398-5401-7 |
Classificazione | TEC010030 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | section 1. Introduction -- section 2. Basics of water treatment -- section 3. Basics of wastewater treatment -- section 4. Basics of water and wastewater solids treatment and management. |
Record Nr. | UNINA-9910821691203321 |
Drinan Joanne
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Boca Raton, Fla. : , : CRC Press, , 2013 | ||
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Lo trovi qui: Univ. Federico II | ||
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