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#Share : how to mobilize social word of mouth (sWOM) / / Natalie T. Wood and Caroline K. Muñoz
#Share : how to mobilize social word of mouth (sWOM) / / Natalie T. Wood and Caroline K. Muñoz
Autore Wood Natalie T. <1970-, >
Edizione [First edition.]
Pubbl/distr/stampa New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2017
Descrizione fisica 1 online resource (xii, 238 pages) : illustrations
Disciplina 658.872
Collana Digital and social media marketing and advertising collection
Soggetto topico Viral marketing
Word-of-mouth advertising
Soggetto non controllato Brand Advocates
Brand Ambassadors
Brand Endorsers
Consumer Reviews
eWOM
Facebook
Google+
Influencers
Instagram
Pinterest
Social Influence
Social Media Marketing
Social Media Policy
Social Media Regulations
sWOM
Twitter
Viral Marketing
WOMM
Word of mouth marketing
YouTube
ISBN 1-63157-442-6
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto 1. Social word of mouth marketing (sWOM) -- 2. The social consumer: the who, what, why, and how behind sharing -- 3. Social business: it's not just about marketing -- 4. Legal and regulatory issues: clear and conspicuous disclosures -- 5. Social media policy and guidelines: the rules of engagement -- 6. Storytelling: what do you say and how do you say it -- 7. Social influence: the power of persuasion -- 8. sWOM on popular platforms -- Appendix: list of resources -- Index.
Record Nr. UNINA-9910164036403321
Wood Natalie T. <1970-, >  
New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2017
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The conversion code : capture internet leads, create quality appointments, close more sales / / Chris Smith
The conversion code : capture internet leads, create quality appointments, close more sales / / Chris Smith
Autore Smith Chris <1979->
Edizione [1st edition]
Pubbl/distr/stampa Hoboken, New Jersey : , : Wiley, , 2016
Descrizione fisica 1 online resource (174 p.)
Disciplina 658.872
Soggetto topico Viral marketing
Telemarketing
Selling
Soggetto genere / forma Electronic books.
ISBN 1-119-21189-1
Classificazione BUS058000BUS043050BUS090010
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Machine generated contents note: Introduction: How The Conversion Code Was Created ix How to Crack the Conversion Code xiii PART I CAPTURE INTERNET LEADS The Marketer's Creed 2 Chapter 1 Need More Leads? How to Build Websites and Landing Pages That Consistently Capture Internet Leads 3 Content Is Not King if Your Goal Is Capturing and Converting Leads--Design, Being Purposeful, and Landing Pages Are King 3 How to Quickly and Inexpensively Turn a Website into a Lead-Generating Machine 8 Landing Pages are the New Black 11 Microwave Marketing Mentality 13 Get the Most Out of Your Website and Landing Pages by Retargeting the Visitors Who Do Not Convert 18 Chapter 2 Writing the Perfect Blog Post 21 Headline 22 Storytelling Hook 22 Fewer Characters per Line at First 23 Featured Image 23 The 1,500+ Word Sweet Spot 24 Soundbites for Social Sharing 25 Now You're Creating Content That Is Ready to Be Optimized for Lead Generation, Social Media, and Search Engines 25 Chapter 3 Optimizing Your Content for Lead Generation, Social Media, and Search Engines 27 Optimizing Your Content for Lead Generation 27 Optimizing Your Content for Social Media 31 Optimizing Your Content for Search Engines 31 Chapter 4 Advanced Facebook Marketing and Advertising Techniques That Generate "Ready to Buy" Leads 37 Facebook Profile Pro Tips 38 Facebook Groups 45 Facebook Pages 47 Facebook Ads 48 The Essentials of Running a Great Facebook Ad 51 The Perfect Facebook Ad Funnel 54 Four Facebook Ad Types Everyone Should Run 60 Chapter 5 Simple Strategies (Beyond Facebook) That Drive Massive Traffic and Leads to Your Website and Landing Pages 65 Email Marketing 66 Retargeting 67 Curation 69 YouTube 70 Twitter 72 Instagram 74 Guest Blogging 75 Podcasting 76 Webinars 77 PART II CREATE QUALITY APPOINTMENTS The Scheduler's Creed 84 Chapter 6 How to Use CRM, SMS, and Marketing Automation to Immediately Turn a New Lead into a Hot Appointment 85 The Fortune Is in the Follow-Up 86 Speed + Tenacity + Script = Highest Conversion Rate Possible 88 SMS > Email 91 Emails That Work 91 Chapter 7 Need More Appointments? How to Use Email Marketing, Retargeting, and User Tracking to Turn Old Leads into Quality Appointments 95 There Is No Longer an Old Lead Bucket 98 Ads as a Lead Follow-Up Tool 102 PART III CLOSE MORE SALES The Closer's Creed 104 Chapter 8 Need to Know Exactly What to Say to a Lead on the Phone? How to Have a Perfect First Minute on a Sales Call with an Internet Lead 105 The Two-Step Precall Lead "Stalk" 106 Gaining Control and ARPing Chapter 9 The Digging Deep Technique: Questions to Ask That Make It Impossible for an Internet Lead to Say No 115 The Digging Deep Technique 116 Chapter 10 How to Build Trust with an Internet Lead in Two Simple Steps 121 Chapter 11 Proactively Uncovering Objections 123 Chapter 12 How to Start Closing an Internet Lead Using the "Five Yes Technique" 127 The 20/20/20 Sale 127 Chapter 13 How to Pitch Using the "Feature, Benefit, Tie-Down Technique" and Identify Exactly When to Close 131 Always Be Closing 133 Chapter 14 Exactly What to Say When You Start to Close 135 Chapter 15 The Two-Step Close 137 Step 1: The Trial Close 137 Step 2: The Slot Close 138 Chapter 16 What to Say When Someone Still Says No 141 Buying Questions versus Objections 141 ARCing 141 Chapter 17 They Said Yes! Now What Do You Say? 147 Chapter 18 How to Turn a Closed Internet Lead into Even More Sales 149 Bonus: Checking the Analytics and Metrics That Actually Matter (and what to do based on what you find) 153 Notes 163 Index 167.
Record Nr. UNINA-9910466244403321
Smith Chris <1979->  
Hoboken, New Jersey : , : Wiley, , 2016
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The conversion code : capture internet leads, create quality appointments, close more sales / / Chris Smith
The conversion code : capture internet leads, create quality appointments, close more sales / / Chris Smith
Autore Smith Chris <1979->
Edizione [1st edition]
Pubbl/distr/stampa Hoboken, New Jersey : , : Wiley, , 2016
Descrizione fisica 1 online resource (174 p.)
Disciplina 658.872
Soggetto topico Viral marketing
Telemarketing
Selling
ISBN 1-119-21190-5
1-119-21189-1
Classificazione BUS058000BUS043050BUS090010
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Machine generated contents note: Introduction: How The Conversion Code Was Created ix How to Crack the Conversion Code xiii PART I CAPTURE INTERNET LEADS The Marketer's Creed 2 Chapter 1 Need More Leads? How to Build Websites and Landing Pages That Consistently Capture Internet Leads 3 Content Is Not King if Your Goal Is Capturing and Converting Leads--Design, Being Purposeful, and Landing Pages Are King 3 How to Quickly and Inexpensively Turn a Website into a Lead-Generating Machine 8 Landing Pages are the New Black 11 Microwave Marketing Mentality 13 Get the Most Out of Your Website and Landing Pages by Retargeting the Visitors Who Do Not Convert 18 Chapter 2 Writing the Perfect Blog Post 21 Headline 22 Storytelling Hook 22 Fewer Characters per Line at First 23 Featured Image 23 The 1,500+ Word Sweet Spot 24 Soundbites for Social Sharing 25 Now You're Creating Content That Is Ready to Be Optimized for Lead Generation, Social Media, and Search Engines 25 Chapter 3 Optimizing Your Content for Lead Generation, Social Media, and Search Engines 27 Optimizing Your Content for Lead Generation 27 Optimizing Your Content for Social Media 31 Optimizing Your Content for Search Engines 31 Chapter 4 Advanced Facebook Marketing and Advertising Techniques That Generate "Ready to Buy" Leads 37 Facebook Profile Pro Tips 38 Facebook Groups 45 Facebook Pages 47 Facebook Ads 48 The Essentials of Running a Great Facebook Ad 51 The Perfect Facebook Ad Funnel 54 Four Facebook Ad Types Everyone Should Run 60 Chapter 5 Simple Strategies (Beyond Facebook) That Drive Massive Traffic and Leads to Your Website and Landing Pages 65 Email Marketing 66 Retargeting 67 Curation 69 YouTube 70 Twitter 72 Instagram 74 Guest Blogging 75 Podcasting 76 Webinars 77 PART II CREATE QUALITY APPOINTMENTS The Scheduler's Creed 84 Chapter 6 How to Use CRM, SMS, and Marketing Automation to Immediately Turn a New Lead into a Hot Appointment 85 The Fortune Is in the Follow-Up 86 Speed + Tenacity + Script = Highest Conversion Rate Possible 88 SMS > Email 91 Emails That Work 91 Chapter 7 Need More Appointments? How to Use Email Marketing, Retargeting, and User Tracking to Turn Old Leads into Quality Appointments 95 There Is No Longer an Old Lead Bucket 98 Ads as a Lead Follow-Up Tool 102 PART III CLOSE MORE SALES The Closer's Creed 104 Chapter 8 Need to Know Exactly What to Say to a Lead on the Phone? How to Have a Perfect First Minute on a Sales Call with an Internet Lead 105 The Two-Step Precall Lead "Stalk" 106 Gaining Control and ARPing Chapter 9 The Digging Deep Technique: Questions to Ask That Make It Impossible for an Internet Lead to Say No 115 The Digging Deep Technique 116 Chapter 10 How to Build Trust with an Internet Lead in Two Simple Steps 121 Chapter 11 Proactively Uncovering Objections 123 Chapter 12 How to Start Closing an Internet Lead Using the "Five Yes Technique" 127 The 20/20/20 Sale 127 Chapter 13 How to Pitch Using the "Feature, Benefit, Tie-Down Technique" and Identify Exactly When to Close 131 Always Be Closing 133 Chapter 14 Exactly What to Say When You Start to Close 135 Chapter 15 The Two-Step Close 137 Step 1: The Trial Close 137 Step 2: The Slot Close 138 Chapter 16 What to Say When Someone Still Says No 141 Buying Questions versus Objections 141 ARCing 141 Chapter 17 They Said Yes! Now What Do You Say? 147 Chapter 18 How to Turn a Closed Internet Lead into Even More Sales 149 Bonus: Checking the Analytics and Metrics That Actually Matter (and what to do based on what you find) 153 Notes 163 Index 167.
Record Nr. UNINA-9910798182403321
Smith Chris <1979->  
Hoboken, New Jersey : , : Wiley, , 2016
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The conversion code : capture internet leads, create quality appointments, close more sales / / Chris Smith
The conversion code : capture internet leads, create quality appointments, close more sales / / Chris Smith
Autore Smith Chris <1979->
Edizione [1st edition]
Pubbl/distr/stampa Hoboken, New Jersey : , : Wiley, , 2016
Descrizione fisica 1 online resource (174 p.)
Disciplina 658.872
Soggetto topico Viral marketing
Telemarketing
Selling
ISBN 1-119-21190-5
1-119-21189-1
Classificazione BUS058000BUS043050BUS090010
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Machine generated contents note: Introduction: How The Conversion Code Was Created ix How to Crack the Conversion Code xiii PART I CAPTURE INTERNET LEADS The Marketer's Creed 2 Chapter 1 Need More Leads? How to Build Websites and Landing Pages That Consistently Capture Internet Leads 3 Content Is Not King if Your Goal Is Capturing and Converting Leads--Design, Being Purposeful, and Landing Pages Are King 3 How to Quickly and Inexpensively Turn a Website into a Lead-Generating Machine 8 Landing Pages are the New Black 11 Microwave Marketing Mentality 13 Get the Most Out of Your Website and Landing Pages by Retargeting the Visitors Who Do Not Convert 18 Chapter 2 Writing the Perfect Blog Post 21 Headline 22 Storytelling Hook 22 Fewer Characters per Line at First 23 Featured Image 23 The 1,500+ Word Sweet Spot 24 Soundbites for Social Sharing 25 Now You're Creating Content That Is Ready to Be Optimized for Lead Generation, Social Media, and Search Engines 25 Chapter 3 Optimizing Your Content for Lead Generation, Social Media, and Search Engines 27 Optimizing Your Content for Lead Generation 27 Optimizing Your Content for Social Media 31 Optimizing Your Content for Search Engines 31 Chapter 4 Advanced Facebook Marketing and Advertising Techniques That Generate "Ready to Buy" Leads 37 Facebook Profile Pro Tips 38 Facebook Groups 45 Facebook Pages 47 Facebook Ads 48 The Essentials of Running a Great Facebook Ad 51 The Perfect Facebook Ad Funnel 54 Four Facebook Ad Types Everyone Should Run 60 Chapter 5 Simple Strategies (Beyond Facebook) That Drive Massive Traffic and Leads to Your Website and Landing Pages 65 Email Marketing 66 Retargeting 67 Curation 69 YouTube 70 Twitter 72 Instagram 74 Guest Blogging 75 Podcasting 76 Webinars 77 PART II CREATE QUALITY APPOINTMENTS The Scheduler's Creed 84 Chapter 6 How to Use CRM, SMS, and Marketing Automation to Immediately Turn a New Lead into a Hot Appointment 85 The Fortune Is in the Follow-Up 86 Speed + Tenacity + Script = Highest Conversion Rate Possible 88 SMS > Email 91 Emails That Work 91 Chapter 7 Need More Appointments? How to Use Email Marketing, Retargeting, and User Tracking to Turn Old Leads into Quality Appointments 95 There Is No Longer an Old Lead Bucket 98 Ads as a Lead Follow-Up Tool 102 PART III CLOSE MORE SALES The Closer's Creed 104 Chapter 8 Need to Know Exactly What to Say to a Lead on the Phone? How to Have a Perfect First Minute on a Sales Call with an Internet Lead 105 The Two-Step Precall Lead "Stalk" 106 Gaining Control and ARPing Chapter 9 The Digging Deep Technique: Questions to Ask That Make It Impossible for an Internet Lead to Say No 115 The Digging Deep Technique 116 Chapter 10 How to Build Trust with an Internet Lead in Two Simple Steps 121 Chapter 11 Proactively Uncovering Objections 123 Chapter 12 How to Start Closing an Internet Lead Using the "Five Yes Technique" 127 The 20/20/20 Sale 127 Chapter 13 How to Pitch Using the "Feature, Benefit, Tie-Down Technique" and Identify Exactly When to Close 131 Always Be Closing 133 Chapter 14 Exactly What to Say When You Start to Close 135 Chapter 15 The Two-Step Close 137 Step 1: The Trial Close 137 Step 2: The Slot Close 138 Chapter 16 What to Say When Someone Still Says No 141 Buying Questions versus Objections 141 ARCing 141 Chapter 17 They Said Yes! Now What Do You Say? 147 Chapter 18 How to Turn a Closed Internet Lead into Even More Sales 149 Bonus: Checking the Analytics and Metrics That Actually Matter (and what to do based on what you find) 153 Notes 163 Index 167.
Record Nr. UNINA-9910827513103321
Smith Chris <1979->  
Hoboken, New Jersey : , : Wiley, , 2016
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
UnMarketing : everything has changed and nothing is different / / Scott Stratten, Alison Stratten
UnMarketing : everything has changed and nothing is different / / Scott Stratten, Alison Stratten
Autore Stratten Scott
Edizione [Second edition.]
Pubbl/distr/stampa Hoboken : , : Wiley, , [2017]
Descrizione fisica 1 online resource (xiv, 290 pages) : illustrations
Disciplina 658.8/02
Soggetto topico Relationship marketing
Viral marketing
Soggetto genere / forma Electronic books.
ISBN 1-119-33602-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Machine generated contents note: Introduction Notes Everything Has Changed and Nothing is Different The Hierarchy of Buying A Word on Experts Trust Gap ROD. Return on Donuts Restaurant That Didn't Get It Cold Calling Aiming Your Company at the Bottom of the Barrel The Better Bottom of the Barrel Notes Pull and Stay Reasons Why Companies Don't Use Social Media Social Media (Social Currency as Well) Notes Twitter versus Facebook versus LinkedIn Conversational Social Visual Social Dark Social Social Media Platforming Notes UnPodcasting HARO Notes The Game Has Changed Immediacy and Relevancy Notes Publicized Customer Service Don't Bank on the Bold Seven Deadly Social Media Sins Greed Gluttony Sloth Envy Wrath Lust Pride Notes The Millennials Are Coming How Twitter Changed Scott's Business Notes Tassimo Notes Domino's--Word of Mouth Mouths Are Moving.
Record Nr. UNINA-9910465990803321
Stratten Scott  
Hoboken : , : Wiley, , [2017]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
UnMarketing : everything has changed and nothing is different / / Scott Stratten, Alison Stratten
UnMarketing : everything has changed and nothing is different / / Scott Stratten, Alison Stratten
Autore Stratten Scott
Edizione [Second edition.]
Pubbl/distr/stampa Hoboken : , : Wiley, , [2017]
Descrizione fisica 1 online resource (xiv, 290 pages) : illustrations
Disciplina 658.8/02
Soggetto topico Relationship marketing
Viral marketing
ISBN 1-119-33603-1
1-119-33602-3
Classificazione BUS058000BUS043000BUS090010
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Machine generated contents note: Introduction Notes Everything Has Changed and Nothing is Different The Hierarchy of Buying A Word on Experts Trust Gap ROD. Return on Donuts Restaurant That Didn't Get It Cold Calling Aiming Your Company at the Bottom of the Barrel The Better Bottom of the Barrel Notes Pull and Stay Reasons Why Companies Don't Use Social Media Social Media (Social Currency as Well) Notes Twitter versus Facebook versus LinkedIn Conversational Social Visual Social Dark Social Social Media Platforming Notes UnPodcasting HARO Notes The Game Has Changed Immediacy and Relevancy Notes Publicized Customer Service Don't Bank on the Bold Seven Deadly Social Media Sins Greed Gluttony Sloth Envy Wrath Lust Pride Notes The Millennials Are Coming How Twitter Changed Scott's Business Notes Tassimo Notes Domino's--Word of Mouth Mouths Are Moving.
Record Nr. UNINA-9910798728303321
Stratten Scott  
Hoboken : , : Wiley, , [2017]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
UnMarketing : everything has changed and nothing is different / / Scott Stratten, Alison Stratten
UnMarketing : everything has changed and nothing is different / / Scott Stratten, Alison Stratten
Autore Stratten Scott
Edizione [Second edition.]
Pubbl/distr/stampa Hoboken : , : Wiley, , [2017]
Descrizione fisica 1 online resource (xiv, 290 pages) : illustrations
Disciplina 658.8/02
Soggetto topico Relationship marketing
Viral marketing
ISBN 1-119-33603-1
1-119-33602-3
Classificazione BUS058000BUS043000BUS090010
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Machine generated contents note: Introduction Notes Everything Has Changed and Nothing is Different The Hierarchy of Buying A Word on Experts Trust Gap ROD. Return on Donuts Restaurant That Didn't Get It Cold Calling Aiming Your Company at the Bottom of the Barrel The Better Bottom of the Barrel Notes Pull and Stay Reasons Why Companies Don't Use Social Media Social Media (Social Currency as Well) Notes Twitter versus Facebook versus LinkedIn Conversational Social Visual Social Dark Social Social Media Platforming Notes UnPodcasting HARO Notes The Game Has Changed Immediacy and Relevancy Notes Publicized Customer Service Don't Bank on the Bold Seven Deadly Social Media Sins Greed Gluttony Sloth Envy Wrath Lust Pride Notes The Millennials Are Coming How Twitter Changed Scott's Business Notes Tassimo Notes Domino's--Word of Mouth Mouths Are Moving.
Record Nr. UNINA-9910817681803321
Stratten Scott  
Hoboken : , : Wiley, , [2017]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Unmarketing : stop marketing, start engaging / Scott Stratten
Unmarketing : stop marketing, start engaging / Scott Stratten
Autore Stratten, Scott
Pubbl/distr/stampa Hoboken, N.J. : Wiley, c2010
Descrizione fisica xvi, 256 p. : ill. ; 24 cm
Disciplina 658.802
Soggetto topico Relationship marketing
Viral marketing
ISBN 9780470617878
9780470646861
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNISALENTO-991001418189707536
Stratten, Scott  
Hoboken, N.J. : Wiley, c2010
Materiale a stampa
Lo trovi qui: Univ. del Salento
Opac: Controlla la disponibilità qui
Viral marketing and social networks / / Maria Petrescu
Viral marketing and social networks / / Maria Petrescu
Autore Petrescu Maria
Edizione [First edition.]
Pubbl/distr/stampa New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014
Descrizione fisica 1 online resource (150 p.)
Disciplina 658.872
Collana Digital and social media marketing and advertising collection
Soggetto topico Social networks
Viral marketing
Soggetto genere / forma Electronic books.
Soggetto non controllato word-of-mouse
word-of-mouth
viral marketing
viral advertising
user generated content
social network
social media
message seeding
advertising appeals
buzz marketing
market mavens
ISBN 1-78684-350-1
1-60649-813-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto 1. Viral marketing -- 2. The social network -- 3. Viral marketing media -- 4. Viral marketing characteristics and tools -- 5. Viral advertising -- 6. Hybrid marketing -- 7. Releasing the virus -- 8. Results and evaluation -- 9. Negative viral campaigns -- 10. Conclusions -- References -- Index.
Record Nr. UNINA-9910464817303321
Petrescu Maria  
New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Viral marketing and social networks / / Maria Petrescu
Viral marketing and social networks / / Maria Petrescu
Autore Petrescu Maria
Edizione [First edition.]
Pubbl/distr/stampa New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014
Descrizione fisica 1 online resource (150 p.)
Disciplina 658.872
Collana Digital and social media marketing and advertising collection
Soggetto topico Social networks
Viral marketing
Soggetto non controllato word-of-mouse
word-of-mouth
viral marketing
viral advertising
user generated content
social network
social media
message seeding
advertising appeals
buzz marketing
market mavens
ISBN 1-78684-350-1
1-60649-813-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto 1. Viral marketing -- 2. The social network -- 3. Viral marketing media -- 4. Viral marketing characteristics and tools -- 5. Viral advertising -- 6. Hybrid marketing -- 7. Releasing the virus -- 8. Results and evaluation -- 9. Negative viral campaigns -- 10. Conclusions -- References -- Index.
Record Nr. UNINA-9910786411703321
Petrescu Maria  
New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui