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Beyond the usability lab : conducting large-scale user experience studies / / Bill Albert, Tom Tullis, Donna Tedesco
| Beyond the usability lab : conducting large-scale user experience studies / / Bill Albert, Tom Tullis, Donna Tedesco |
| Autore | Albert Bill (William) |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | San Francisco, Calif., : Morgan Kaufmann, c2010 |
| Descrizione fisica | 1 online resource (329 p.) |
| Disciplina | 004.019 |
| Altri autori (Persone) |
TullisTom (Thomas)
TedescoDonna |
| Soggetto topico |
Human-computer interaction
User interfaces (Computer systems) - Testing |
| ISBN |
9786612541193
9781282541191 1282541196 9780080953854 0080953859 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover; Beyond the Usability Lab: Conducting Large-scale Online User Experience Studies; Copyright; Table of Contents; Preface; Acknowledgments; Dedication; Author Biographies; Bill Albert; Tom Tullis; Donna Tedesco; Chapter 1: Introduction; 1.1 What is An Online Usability Study?; 1.2 Strengths and Limitations of Online Usability Testing; 1.2.1 Comparing designs; 1.2.2 Measuring the user experience; 1.2.3 Finding the right participants; 1.2.4 Focusing design improvements; 1.2.5 Insight into users' real experience; 1.2.6 Where are users going (click paths)?
1.2.7 What users are saying about their experiences1.2.8 Saving time and money; 1.2.9 Limitations of online usability testing; 1.3 Combining Online Usability Studies with Other User Research Methods; 1.3.1 Usability lab (or remote) testing; 1.3.2 Expert review; 1.3.3 Focus groups; 1.3.4 Web traffic analysis; 1.4 Organization of the Book; Chapter 2: Planning the Study; 2.1 Target Users; What are the users' primary goals in using the product?; 2.2 Type of Study; Comprehensive usability or user experience study; Usability or user experience baseline; Competitive evaluation Live site vs prototype comparisonFeature- or function-specific test; 2.3 Between-Subjects Versus within-Subjects; Order and sequence effects; Task effects; 2.4 Metrics; 2.4.1 Task-based data; Task success (also known as task completion); Task times (also known as "time on task"); Efficiency; Clickstream data; Self-reported data; Task comments or verbatims; 2.4.2 End-of-session data; Overall self-reported data; Overall assessment tools; Comments or verbatims; 2.5 Budget and Timeline; 2.5.1 Budget; Technology costs; Recruiting costs; Participant incentives; People time; 2.5.2 Timeline; Study A Study BStudy C; Study D; 2.6 Participant Recruiting; 2.6.1 True intent intercept; 2.6.2 Panels; How they work; Panelist incentives; Integrated services; Cost; Quality of panelists; 2.6.3 Direct and targeted recruiting; Emailing; Posting on the Internet; Posting in paper ads; Friends, family, and co-workers; 2.7 Participant Sampling; 2.7.1 Number of participants; 2.7.2 Sampling techniques; 2.8 Participant Incentives; 2.9 Summary; Chapter 3: Designing the Study; 3.1 Introducing the Study; 3.1.1 Purpose, sponsor information, motivation, and incentive; 3.1.2 Time estimate 3.1.3 Technical requirements3.1.4 Legal information and consent; 3.1.5 Instructions; 3.2 Screening Questions; 3.2.1 Types of screening questions; 3.2.2 Misrepresentation checks; 3.2.3 Exit strategy; 3.3 Starter Questions; 3.3.1 Product, computer, and Web experience; 3.3.2 Expectations; 3.3.3 Reducing bias later in the study; 3.4 Constructing Tasks; 3.4.1 Making the task easy to understand; 3.4.2 Writing tasks with task completion rates in mind; 3.4.3 Anticipating various paths to an answer; 3.4.4 Multiple-choice answers; 3.4.5 Including a "none of the above" option 3.4.6 Including a "don't know" or "give up" option |
| Altri titoli varianti | Conducting large-scale online user experience studies |
| Record Nr. | UNINA-9911006504303321 |
Albert Bill (William)
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| San Francisco, Calif., : Morgan Kaufmann, c2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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gtklogger : a tool for systematically testing graphical user interfaces / / Stephen A. Langer; Yannick Congo; Andrew C. E. Reid; Rhonald C. Lua; Valerie Coffman
| gtklogger : a tool for systematically testing graphical user interfaces / / Stephen A. Langer; Yannick Congo; Andrew C. E. Reid; Rhonald C. Lua; Valerie Coffman |
| Autore | Langer Stephen A |
| Pubbl/distr/stampa | Gaithersburg, MD : , : U.S. Dept. of Commerce, National Institute of Standards and Technology, , 2015 |
| Descrizione fisica | 1 online resource (21 pages) : illustrations (black and white) |
| Altri autori (Persone) |
CoffmanValerie
CongoYannick LangerStephen A LuaRhonald C ReidAndrew C. E |
| Collana | NIST technical note |
| Soggetto topico |
Python (Computer program language)
User interfaces (Computer systems) - Testing |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Altri titoli varianti | Gtklogger |
| Record Nr. | UNINA-9910711250903321 |
|
Langer Stephen A
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| Gaithersburg, MD : , : U.S. Dept. of Commerce, National Institute of Standards and Technology, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Handbook of usability testing [[electronic resource] ] : how to plan, design, and conduct effective tests / / Jeff Rubin, Dana Chisnell
| Handbook of usability testing [[electronic resource] ] : how to plan, design, and conduct effective tests / / Jeff Rubin, Dana Chisnell |
| Autore | Rubin Jeffrey <1949-> |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Indianapolis, IN, : Wiley Pub., c2008 |
| Descrizione fisica | 1 online resource (386 p.) |
| Disciplina | 006.7019 |
| Altri autori (Persone) | ChisnellDana |
| Soggetto topico |
User interfaces (Computer systems) - Testing
Computers |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-118-08040-8
1-281-37454-7 9786611374549 0-470-38608-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, Second Edition; About the Authors; Credits; Acknowledgments; Contents; Foreword; Preface to the Second Edition; Part I: Usability Testing: An Overview; Chapter 1: What Makes Something Usable?; Chapter 2: What Is Usability Testing?; Chapter 3: When Should You Test?; Chapter 4: Skills for Test Moderators; Part II: The Process for Conducting a Test; Chapter 5: Develop the Test Plan; Chapter 6: Set Up a Testing Environment; Chapter 7: Find and Select Participants; Chapter 8: Prepare Test Materials
Chapter 9: Conduct the Test SessionsChapter 10: Debrief the Participant and Observers; Chapter 11: Analyze Data and Observations; Chapter 12: Report Findings and Recommendations; Part III: Advanced Techniques; Chapter 13: Variations on the Basic Method; Chapter 14: Expanding from Usability Testing to Designing the User Experience; Afterword; Index |
| Record Nr. | UNINA-9910451159703321 |
|
Rubin Jeffrey <1949->
|
||
| Indianapolis, IN, : Wiley Pub., c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Handbook of usability testing [[electronic resource] ] : how to plan, design, and conduct effective tests / / Jeff Rubin, Dana Chisnell
| Handbook of usability testing [[electronic resource] ] : how to plan, design, and conduct effective tests / / Jeff Rubin, Dana Chisnell |
| Autore | Rubin Jeffrey <1949-> |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Indianapolis, IN, : Wiley Pub., c2008 |
| Descrizione fisica | 1 online resource (386 p.) |
| Disciplina | 006.7019 |
| Altri autori (Persone) | ChisnellDana |
| Soggetto topico |
User interfaces (Computer systems) - Testing
Computers |
| ISBN |
1-118-08040-8
1-281-37454-7 9786611374549 0-470-38608-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, Second Edition; About the Authors; Credits; Acknowledgments; Contents; Foreword; Preface to the Second Edition; Part I: Usability Testing: An Overview; Chapter 1: What Makes Something Usable?; Chapter 2: What Is Usability Testing?; Chapter 3: When Should You Test?; Chapter 4: Skills for Test Moderators; Part II: The Process for Conducting a Test; Chapter 5: Develop the Test Plan; Chapter 6: Set Up a Testing Environment; Chapter 7: Find and Select Participants; Chapter 8: Prepare Test Materials
Chapter 9: Conduct the Test SessionsChapter 10: Debrief the Participant and Observers; Chapter 11: Analyze Data and Observations; Chapter 12: Report Findings and Recommendations; Part III: Advanced Techniques; Chapter 13: Variations on the Basic Method; Chapter 14: Expanding from Usability Testing to Designing the User Experience; Afterword; Index |
| Record Nr. | UNINA-9910784976303321 |
|
Rubin Jeffrey <1949->
|
||
| Indianapolis, IN, : Wiley Pub., c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Handbook of usability testing : how to plan, design, and conduct effective tests / / Jeff Rubin, Dana Chisnell
| Handbook of usability testing : how to plan, design, and conduct effective tests / / Jeff Rubin, Dana Chisnell |
| Autore | Rubin Jeffrey <1949-> |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Indianapolis, IN, : Wiley Pub., c2008 |
| Descrizione fisica | 1 online resource (386 p.) |
| Disciplina | 006.7019 |
| Altri autori (Persone) | ChisnellDana |
| Soggetto topico |
User interfaces (Computer systems) - Testing
Computers |
| ISBN |
9786611374549
9781118080405 1118080408 9781281374547 1281374547 9780470386088 0470386088 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, Second Edition; About the Authors; Credits; Acknowledgments; Contents; Foreword; Preface to the Second Edition; Part I: Usability Testing: An Overview; Chapter 1: What Makes Something Usable?; Chapter 2: What Is Usability Testing?; Chapter 3: When Should You Test?; Chapter 4: Skills for Test Moderators; Part II: The Process for Conducting a Test; Chapter 5: Develop the Test Plan; Chapter 6: Set Up a Testing Environment; Chapter 7: Find and Select Participants; Chapter 8: Prepare Test Materials
Chapter 9: Conduct the Test SessionsChapter 10: Debrief the Participant and Observers; Chapter 11: Analyze Data and Observations; Chapter 12: Report Findings and Recommendations; Part III: Advanced Techniques; Chapter 13: Variations on the Basic Method; Chapter 14: Expanding from Usability Testing to Designing the User Experience; Afterword; Index |
| Record Nr. | UNINA-9910954257403321 |
|
Rubin Jeffrey <1949->
|
||
| Indianapolis, IN, : Wiley Pub., c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Usability testing essentials [[electronic resource] ] : ready, set-- test / / Carol Barnum
| Usability testing essentials [[electronic resource] ] : ready, set-- test / / Carol Barnum |
| Autore | Barnum Carol M |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Burlington, MA, : Morgan Kaufmann Publishers, 2010 |
| Descrizione fisica | 1 online resource (405 p.) |
| Disciplina |
004.01/9
004.019 |
| Soggetto topico |
User interfaces (Computer systems) - Testing
Web-based user interfaces - Testing Human-computer interaction |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-282-87903-0
9786612879036 0-12-378553-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front cover; Usability Testing Essentials; Copyright page; Contents; Foreword; Acknowledgments; About the author; Image credits and permissions; Introduction: Getting started guide; Usability is invisible; U R usability; How to use this book; But wait, there's more on the companion website; Chapter 1 Establishing the essentials; Focus on the user, not the product; Start with some essential definitions; Know when to conduct small studies; Know how to conduct small studies; Know when to conduct large studies; Think of usability testing as hill climbing; Chapter 2 Testing here, there, everywhere
Testing in a lab offers some benefitsFormal labs can cost a lot, or not; Informal labs can be set up anywhere at very little cost; Field testing gets you into the world of your users; Remote testing extends your reach to your users; Choosing the right method is a balancing act; Chapter 3 Big U and little u usability; Introducing big U and little u usability; Using a user-centered design process; Opening your toolkit and seeing what's there; Choosing heuristic evaluation from the toolkit; Conducting a heuristic evaluation; Comparing the results from heuristic evaluation and usability testing Putting both methods together: The 1-2 punchCost-justifying usability; Case Study: Heuristic evaluation of Holiday Inn China website; Chapter 4 Understanding users and their goals; People are goal-oriented; When people use the web, they bring their experience and expectations; Personas help you get to know your users; Scenarios tell the story of your users' goals; Chapter 5 Planning for usability testing; Scheduling the planning meeting; Writing the test plan; Case Study: Test plan for Holiday Inn China website usability study; Chapter 6 Preparing for usability testing Recruiting participantsAssigning team roles and responsibilities; Developing team checklists; Writing the moderator's script; Preparing or using other forms; Creating questionnaires; Using standard post-test questionnaires; Creating or using qualitative feedback methods; Testing the test; Case Study: Sample test materials for Holiday Inn China website usability study; Chapter 7 Conducting a usability test; Setting up for testing; Meeting, greeting, briefing; Being an effective and unbiased moderator; Managing variations on the theme of testing Providing help or customer support during testingLogging observations; Handling observers and visitors; Working solo; Case Study: Session log from Holiday Inn China website usability study; Chapter 8 Analyzing the findings; What did we see?; What does it mean?; What should we do about it?; Case Study: Findings analysis from Holiday Inn China website usability study; Chapter 9 Reporting the findings; Following Aristotle's advice; Preparing the message for the medium; Writing an informal memo report; Writing a formal report; Presenting the findings; Presenting post-task and post-test results Making recommendations |
| Record Nr. | UNINA-9910479860103321 |
|
Barnum Carol M
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||
| Burlington, MA, : Morgan Kaufmann Publishers, 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Usability testing essentials [[electronic resource] ] : ready, set-- test / / Carol Barnum
| Usability testing essentials [[electronic resource] ] : ready, set-- test / / Carol Barnum |
| Autore | Barnum Carol M |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Burlington, MA, : Morgan Kaufmann Publishers, 2010 |
| Descrizione fisica | 1 online resource (405 p.) |
| Disciplina |
004.01/9
004.019 |
| Soggetto topico |
User interfaces (Computer systems) - Testing
Web-based user interfaces - Testing Human-computer interaction |
| ISBN |
1-282-87903-0
9786612879036 0-12-378553-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front cover; Usability Testing Essentials; Copyright page; Contents; Foreword; Acknowledgments; About the author; Image credits and permissions; Introduction: Getting started guide; Usability is invisible; U R usability; How to use this book; But wait, there's more on the companion website; Chapter 1 Establishing the essentials; Focus on the user, not the product; Start with some essential definitions; Know when to conduct small studies; Know how to conduct small studies; Know when to conduct large studies; Think of usability testing as hill climbing; Chapter 2 Testing here, there, everywhere
Testing in a lab offers some benefitsFormal labs can cost a lot, or not; Informal labs can be set up anywhere at very little cost; Field testing gets you into the world of your users; Remote testing extends your reach to your users; Choosing the right method is a balancing act; Chapter 3 Big U and little u usability; Introducing big U and little u usability; Using a user-centered design process; Opening your toolkit and seeing what's there; Choosing heuristic evaluation from the toolkit; Conducting a heuristic evaluation; Comparing the results from heuristic evaluation and usability testing Putting both methods together: The 1-2 punchCost-justifying usability; Case Study: Heuristic evaluation of Holiday Inn China website; Chapter 4 Understanding users and their goals; People are goal-oriented; When people use the web, they bring their experience and expectations; Personas help you get to know your users; Scenarios tell the story of your users' goals; Chapter 5 Planning for usability testing; Scheduling the planning meeting; Writing the test plan; Case Study: Test plan for Holiday Inn China website usability study; Chapter 6 Preparing for usability testing Recruiting participantsAssigning team roles and responsibilities; Developing team checklists; Writing the moderator's script; Preparing or using other forms; Creating questionnaires; Using standard post-test questionnaires; Creating or using qualitative feedback methods; Testing the test; Case Study: Sample test materials for Holiday Inn China website usability study; Chapter 7 Conducting a usability test; Setting up for testing; Meeting, greeting, briefing; Being an effective and unbiased moderator; Managing variations on the theme of testing Providing help or customer support during testingLogging observations; Handling observers and visitors; Working solo; Case Study: Session log from Holiday Inn China website usability study; Chapter 8 Analyzing the findings; What did we see?; What does it mean?; What should we do about it?; Case Study: Findings analysis from Holiday Inn China website usability study; Chapter 9 Reporting the findings; Following Aristotle's advice; Preparing the message for the medium; Writing an informal memo report; Writing a formal report; Presenting the findings; Presenting post-task and post-test results Making recommendations |
| Record Nr. | UNINA-9910785144803321 |
|
Barnum Carol M
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| Burlington, MA, : Morgan Kaufmann Publishers, 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Usability testing for library websites [[electronic resource] ] : a hands-on guide / / Elaina Norlin, CM! Winters
| Usability testing for library websites [[electronic resource] ] : a hands-on guide / / Elaina Norlin, CM! Winters |
| Autore | Norlin Elaina |
| Pubbl/distr/stampa | Chicago, : American Library Association, c2002 |
| Descrizione fisica | 1 online resource (80 p.) |
| Disciplina | 020/.285/5276 |
| Altri autori (Persone) | WintersCM! |
| Soggetto topico |
Library Web sites - Testing
User interfaces (Computer systems) - Testing Web sites - Design |
| Soggetto genere / forma | Electronic books. |
| ISBN | 0-8389-9878-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | CONTENTS; FIGURES; PREFACE; ACKNOWLEDGMENTS; 1 Foundations of Usability Testing; 2 Web Design Guidelines; 3 Getting Buy-in; 4 Preassessment and Planning; 5 Preparing and Evaluating the Usability Test; 6 Usability Testing Example; Additional Readings; INDEX; |
| Record Nr. | UNINA-9910455629703321 |
|
Norlin Elaina
|
||
| Chicago, : American Library Association, c2002 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Usability testing for library websites [[electronic resource] ] : a hands-on guide / / Elaina Norlin, CM! Winters
| Usability testing for library websites [[electronic resource] ] : a hands-on guide / / Elaina Norlin, CM! Winters |
| Autore | Norlin Elaina |
| Pubbl/distr/stampa | Chicago, : American Library Association, c2002 |
| Descrizione fisica | 1 online resource (80 p.) |
| Disciplina | 020/.285/5276 |
| Altri autori (Persone) | WintersCM! |
| Soggetto topico |
Library Web sites - Testing
User interfaces (Computer systems) - Testing Web sites - Design |
| ISBN | 0-8389-9878-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | CONTENTS; FIGURES; PREFACE; ACKNOWLEDGMENTS; 1 Foundations of Usability Testing; 2 Web Design Guidelines; 3 Getting Buy-in; 4 Preassessment and Planning; 5 Preparing and Evaluating the Usability Test; 6 Usability Testing Example; Additional Readings; INDEX; |
| Record Nr. | UNINA-9910780499603321 |
|
Norlin Elaina
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||
| Chicago, : American Library Association, c2002 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
