Consumer psychology of tourism, hospitality, and leisure . Volume 3 / [[electronic resource] /] / edited by Geoffrey I. Crouch ... [et al.] |
Pubbl/distr/stampa | Wallingford, Oxon, UK ; ; New York, : CABI Pub., c2004 |
Descrizione fisica | 1 online resource (xiv, 335 pages) : illustrations |
Disciplina | 338.4/791/0019 |
Altri autori (Persone) | CrouchGeoffrey I <1954-> (Geoffrey Ian) |
Soggetto topico |
Consumer behavior
Hospitality industry Tourism - Psychological aspects Travelers - Psychology |
Soggetto genere / forma | Electronic books. |
ISBN |
1-280-86642-X
9786610866427 0-85199-865-8 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
1. Building Foundations for Understanding the Consumer Psychology of Tourism, Hospitality and Leisure -- 2. Profiling the One- and Two-star Hotel Guests for Targeted Segmentation Action: a Descriptive Investigation of Risk Perceptions, Expectations, Disappointments and Information Processing Tendencies -- 3. The Influence of Consumers' Emotions on their Service Product Evaluation -- 4. Validating a Guttman-type Social Distance Scale for Explaining Residents' Attitudes towards Tourism -- 5. Motivation for Domestic Tourism: a Case Study of the Kingdom of Saudi Arabia --
6. Ecotourists' Environmental Learning Opportunity as a Source of Competitive Advantage: Are Ecotourism Operators Missing the Boat with their Advertising? -- 7. Domestic Leisure Traveller Consumption Systems -- 8. Tourist Activity Planning in Congested Urban Tourism Environments: Towards a Game-theoretic Model and Decision Support System -- 9. Comparing First-time and Repeat Visitors' Activity Patterns in a Tourism Environment -- 10. A Study of Tourist Decision Processes: Algarve, Portugal -- 11. The Consumption of Association Convention Sites: Preliminary Results from a Study of Site Choice -- 12. Context and Dynamics of Social Interaction and Information Search in Decision Making for Discretionary Travel -- 13. A Duality in Vacation Decision Making -- 14. A Model of Vacation Choice: an Integration of Personality and Vacation Choice with Leisure Constraints Theory -- 15. Effects of Holiday Packaging on Tourist Decision Making: Some Preliminary Results -- 16. An Examination of the Antecedents and Consequences of Customer Satisfaction -- 17. First-time and Repeat Visitors to Orlando, Florida: a Comparative Analysis of Destination Satisfaction -- 18. Aristotelian Ethical Values within a Tourism/Hospitality Industry Context -- 19. The Role of Expressive and Instrumental Factors in Measuring Visitor Satisfaction -- 20. Profiling Airline Web Users: a Segmentation Approach -- 21. Towards More Thorough Data-driven Segmentation in Tourism: a Tracking Framework for Exploring Segment Development -- 22. Sustainable Tourism and Stakeholder Groups: a Case Study of Colorado Ski Resort Communities -- 23. Cultural Determinants of Tourist Intention to Return -- 24. Towards the Conceptualization of Tourism Destination Loyalty 25. Measuring Comparative Performance of Vacation Destinations: Using Tourists' Self-reported Judgements as an Alternative Approach -- 26. Cross-cultural Behaviour Research In Tourism: a Case Study on Destination Image -- 27. Journeys of the Imagination? The Cultural Tour Route Revealed. |
Record Nr. | UNINA-9910455797003321 |
Wallingford, Oxon, UK ; ; New York, : CABI Pub., c2004 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Consumer psychology of tourism, hospitality, and leisure . Volume 3 / [[electronic resource] /] / edited by Geoffrey I. Crouch ... [et al.] |
Pubbl/distr/stampa | Wallingford, Oxon, UK ; ; New York, : CABI Pub., c2004 |
Descrizione fisica | 1 online resource (xiv, 335 pages) : illustrations |
Disciplina | 338.4/791/0019 |
Altri autori (Persone) | CrouchGeoffrey I <1954-> (Geoffrey Ian) |
Soggetto topico |
Consumer behavior
Hospitality industry Tourism - Psychological aspects Travelers - Psychology |
ISBN |
1-280-86642-X
9786610866427 0-85199-865-8 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
1. Building Foundations for Understanding the Consumer Psychology of Tourism, Hospitality and Leisure -- 2. Profiling the One- and Two-star Hotel Guests for Targeted Segmentation Action: a Descriptive Investigation of Risk Perceptions, Expectations, Disappointments and Information Processing Tendencies -- 3. The Influence of Consumers' Emotions on their Service Product Evaluation -- 4. Validating a Guttman-type Social Distance Scale for Explaining Residents' Attitudes towards Tourism -- 5. Motivation for Domestic Tourism: a Case Study of the Kingdom of Saudi Arabia --
6. Ecotourists' Environmental Learning Opportunity as a Source of Competitive Advantage: Are Ecotourism Operators Missing the Boat with their Advertising? -- 7. Domestic Leisure Traveller Consumption Systems -- 8. Tourist Activity Planning in Congested Urban Tourism Environments: Towards a Game-theoretic Model and Decision Support System -- 9. Comparing First-time and Repeat Visitors' Activity Patterns in a Tourism Environment -- 10. A Study of Tourist Decision Processes: Algarve, Portugal -- 11. The Consumption of Association Convention Sites: Preliminary Results from a Study of Site Choice -- 12. Context and Dynamics of Social Interaction and Information Search in Decision Making for Discretionary Travel -- 13. A Duality in Vacation Decision Making -- 14. A Model of Vacation Choice: an Integration of Personality and Vacation Choice with Leisure Constraints Theory -- 15. Effects of Holiday Packaging on Tourist Decision Making: Some Preliminary Results -- 16. An Examination of the Antecedents and Consequences of Customer Satisfaction -- 17. First-time and Repeat Visitors to Orlando, Florida: a Comparative Analysis of Destination Satisfaction -- 18. Aristotelian Ethical Values within a Tourism/Hospitality Industry Context -- 19. The Role of Expressive and Instrumental Factors in Measuring Visitor Satisfaction -- 20. Profiling Airline Web Users: a Segmentation Approach -- 21. Towards More Thorough Data-driven Segmentation in Tourism: a Tracking Framework for Exploring Segment Development -- 22. Sustainable Tourism and Stakeholder Groups: a Case Study of Colorado Ski Resort Communities -- 23. Cultural Determinants of Tourist Intention to Return -- 24. Towards the Conceptualization of Tourism Destination Loyalty 25. Measuring Comparative Performance of Vacation Destinations: Using Tourists' Self-reported Judgements as an Alternative Approach -- 26. Cross-cultural Behaviour Research In Tourism: a Case Study on Destination Image -- 27. Journeys of the Imagination? The Cultural Tour Route Revealed. |
Record Nr. | UNINA-9910780322303321 |
Wallingford, Oxon, UK ; ; New York, : CABI Pub., c2004 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Consumer psychology of tourism, hospitality, and leisure . Volume 3 / [[electronic resource] /] / edited by Geoffrey I. Crouch ... [et al.] |
Edizione | [1st ed.] |
Pubbl/distr/stampa | Wallingford, Oxon, UK ; ; New York, : CABI Pub., c2004 |
Descrizione fisica | 1 online resource (xiv, 335 pages) : illustrations |
Disciplina | 338.4/791/0019 |
Altri autori (Persone) | CrouchGeoffrey I <1954-> (Geoffrey Ian) |
Soggetto topico |
Consumer behavior
Hospitality industry Tourism - Psychological aspects Travelers - Psychology |
ISBN |
1-280-86642-X
9786610866427 0-85199-865-8 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
1. Building Foundations for Understanding the Consumer Psychology of Tourism, Hospitality and Leisure -- 2. Profiling the One- and Two-star Hotel Guests for Targeted Segmentation Action: a Descriptive Investigation of Risk Perceptions, Expectations, Disappointments and Information Processing Tendencies -- 3. The Influence of Consumers' Emotions on their Service Product Evaluation -- 4. Validating a Guttman-type Social Distance Scale for Explaining Residents' Attitudes towards Tourism -- 5. Motivation for Domestic Tourism: a Case Study of the Kingdom of Saudi Arabia --
6. Ecotourists' Environmental Learning Opportunity as a Source of Competitive Advantage: Are Ecotourism Operators Missing the Boat with their Advertising? -- 7. Domestic Leisure Traveller Consumption Systems -- 8. Tourist Activity Planning in Congested Urban Tourism Environments: Towards a Game-theoretic Model and Decision Support System -- 9. Comparing First-time and Repeat Visitors' Activity Patterns in a Tourism Environment -- 10. A Study of Tourist Decision Processes: Algarve, Portugal -- 11. The Consumption of Association Convention Sites: Preliminary Results from a Study of Site Choice -- 12. Context and Dynamics of Social Interaction and Information Search in Decision Making for Discretionary Travel -- 13. A Duality in Vacation Decision Making -- 14. A Model of Vacation Choice: an Integration of Personality and Vacation Choice with Leisure Constraints Theory -- 15. Effects of Holiday Packaging on Tourist Decision Making: Some Preliminary Results -- 16. An Examination of the Antecedents and Consequences of Customer Satisfaction -- 17. First-time and Repeat Visitors to Orlando, Florida: a Comparative Analysis of Destination Satisfaction -- 18. Aristotelian Ethical Values within a Tourism/Hospitality Industry Context -- 19. The Role of Expressive and Instrumental Factors in Measuring Visitor Satisfaction -- 20. Profiling Airline Web Users: a Segmentation Approach -- 21. Towards More Thorough Data-driven Segmentation in Tourism: a Tracking Framework for Exploring Segment Development -- 22. Sustainable Tourism and Stakeholder Groups: a Case Study of Colorado Ski Resort Communities -- 23. Cultural Determinants of Tourist Intention to Return -- 24. Towards the Conceptualization of Tourism Destination Loyalty 25. Measuring Comparative Performance of Vacation Destinations: Using Tourists' Self-reported Judgements as an Alternative Approach -- 26. Cross-cultural Behaviour Research In Tourism: a Case Study on Destination Image -- 27. Journeys of the Imagination? The Cultural Tour Route Revealed. |
Record Nr. | UNINA-9910817108403321 |
Wallingford, Oxon, UK ; ; New York, : CABI Pub., c2004 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Contemporary tourist experience : concepts and consequences / / edited by Richard Sharpely and Philip R. Stone |
Pubbl/distr/stampa | London ; ; New York : , : Routledge, , 2012 |
Descrizione fisica | 1 online resource (326 p.) |
Disciplina | 338.4/791 |
Altri autori (Persone) |
SharpleyRichard <1956->
StonePhilip R |
Collana | Routledge advances in tourism |
Soggetto topico |
Tourism - Research
Tourism - Psychological aspects |
Soggetto genere / forma | Electronic books. |
ISBN |
0-203-13911-9
1-317-60550-0 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; Title Page; Copyright Page; Table of Contents; List of contributors; Introduction: Experiencing tourism, experiencing happiness?; PART I Conceptualising tourist experiences; 1 Personal experience tourism: A postmodern understanding; 2 The habit of tourism: Experiences and their ontological meaning; 3 Experiences of valuistic journeys: Motivation and behaviour; PART II Understanding dark tourism experiences; 4 Reconceptualising dark tourism; 5 Dark tourism as 'mortality capital': The case of Ground Zero and the Significant Other Dead
6 Towards an understanding of 'genocide tourism': An analysis of visitors' accounts of their experience of recent genocide sitesPART III Motivation and the contemporary tourist experience; 7 Being away or being there? British tourists' motivations holidaying in Alanya, Turkey; 8 Identity in tourist motivation and the dynamics of meaning; 9 Bitten by the Twilight Saga: From pop culture consumer to pop culture tourist; PART IV Place and the tourist experience; 10 Volunteer tourists' experiences and sense of place: New Orleans 11 Family place experience and the making of places in holiday home destinations: A Danish case study12 Museums as playful venues in the leisure society; PART V Managing tourist experiences; 13 'We've seen it in the movies, let's see if it's true': Motivation, authenticity and displacement in the film- induced tourism experience; 14 Tourism harassment experiences in Jamaica; 15 The UK 'grey' market's holiday experience; References; Index |
Record Nr. | UNINA-9910464297603321 |
London ; ; New York : , : Routledge, , 2012 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Contemporary tourist experience : concepts and consequences / / edited by Richard Sharpely and Philip R. Stone |
Pubbl/distr/stampa | London ; ; New York : , : Routledge, , 2012 |
Descrizione fisica | 1 online resource (326 p.) |
Disciplina | 338.4/791 |
Altri autori (Persone) |
SharpleyRichard <1956->
StonePhilip R |
Collana | Routledge advances in tourism |
Soggetto topico |
Tourism - Research
Tourism - Psychological aspects |
ISBN |
0-203-13911-9
1-317-60550-0 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; Title Page; Copyright Page; Table of Contents; List of contributors; Introduction: Experiencing tourism, experiencing happiness?; PART I Conceptualising tourist experiences; 1 Personal experience tourism: A postmodern understanding; 2 The habit of tourism: Experiences and their ontological meaning; 3 Experiences of valuistic journeys: Motivation and behaviour; PART II Understanding dark tourism experiences; 4 Reconceptualising dark tourism; 5 Dark tourism as 'mortality capital': The case of Ground Zero and the Significant Other Dead
6 Towards an understanding of 'genocide tourism': An analysis of visitors' accounts of their experience of recent genocide sitesPART III Motivation and the contemporary tourist experience; 7 Being away or being there? British tourists' motivations holidaying in Alanya, Turkey; 8 Identity in tourist motivation and the dynamics of meaning; 9 Bitten by the Twilight Saga: From pop culture consumer to pop culture tourist; PART IV Place and the tourist experience; 10 Volunteer tourists' experiences and sense of place: New Orleans 11 Family place experience and the making of places in holiday home destinations: A Danish case study12 Museums as playful venues in the leisure society; PART V Managing tourist experiences; 13 'We've seen it in the movies, let's see if it's true': Motivation, authenticity and displacement in the film- induced tourism experience; 14 Tourism harassment experiences in Jamaica; 15 The UK 'grey' market's holiday experience; References; Index |
Record Nr. | UNINA-9910786522903321 |
London ; ; New York : , : Routledge, , 2012 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Contemporary tourist experience : concepts and consequences / / edited by Richard Sharpely and Philip R. Stone |
Pubbl/distr/stampa | London ; ; New York : , : Routledge, , 2012 |
Descrizione fisica | 1 online resource (326 p.) |
Disciplina | 338.4/791 |
Altri autori (Persone) |
SharpleyRichard <1956->
StonePhilip R |
Collana | Routledge advances in tourism |
Soggetto topico |
Tourism - Research
Tourism - Psychological aspects |
ISBN |
0-203-13911-9
1-317-60550-0 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; Title Page; Copyright Page; Table of Contents; List of contributors; Introduction: Experiencing tourism, experiencing happiness?; PART I Conceptualising tourist experiences; 1 Personal experience tourism: A postmodern understanding; 2 The habit of tourism: Experiences and their ontological meaning; 3 Experiences of valuistic journeys: Motivation and behaviour; PART II Understanding dark tourism experiences; 4 Reconceptualising dark tourism; 5 Dark tourism as 'mortality capital': The case of Ground Zero and the Significant Other Dead
6 Towards an understanding of 'genocide tourism': An analysis of visitors' accounts of their experience of recent genocide sitesPART III Motivation and the contemporary tourist experience; 7 Being away or being there? British tourists' motivations holidaying in Alanya, Turkey; 8 Identity in tourist motivation and the dynamics of meaning; 9 Bitten by the Twilight Saga: From pop culture consumer to pop culture tourist; PART IV Place and the tourist experience; 10 Volunteer tourists' experiences and sense of place: New Orleans 11 Family place experience and the making of places in holiday home destinations: A Danish case study12 Museums as playful venues in the leisure society; PART V Managing tourist experiences; 13 'We've seen it in the movies, let's see if it's true': Motivation, authenticity and displacement in the film- induced tourism experience; 14 Tourism harassment experiences in Jamaica; 15 The UK 'grey' market's holiday experience; References; Index |
Record Nr. | UNINA-9910818916603321 |
London ; ; New York : , : Routledge, , 2012 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Creating experience value in tourism / / edited by Nina K. Prebensen, Joseph S. Chen, Muzaffer S. Uysal |
Edizione | [Second edition.] |
Pubbl/distr/stampa | Wallingford, Oxfordshire, UK ; ; Boston, MA : , : CABI, , [2018] |
Descrizione fisica | 1 online resource (367 pages) |
Disciplina | 338.4791 |
Soggetto topico |
Tourism - Psychological aspects
Tourists - Attitudes Tourists - Psychology |
ISBN | 1-78639-505-3 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910627289903321 |
Wallingford, Oxfordshire, UK ; ; Boston, MA : , : CABI, , [2018] | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Creating experience value in tourism / / edited by Nina K. Prebensen, Joseph S. Chen, Muzaffer Uysal ; contributors, Levent Altinay [and twenty-nine others] |
Pubbl/distr/stampa | Wallingford, England ; ; Boston, Massachusetts : , : CABI, , 2014 |
Descrizione fisica | 1 online resource (288 p.) |
Disciplina |
338.4
338.4791 |
Soggetto topico |
Tourism - Psychological aspects
Tourists - Attitudes Tourists - Psychology |
ISBN | 1-78064-349-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Contents; Contributors; Preface; 1. Co-creation of Tourist Experience: Scope, Definition and Structure; 2. Dynamic Drivers of Tourist Experiences; 3. Tourist Experience Value: Tourist Experience and Life Satisfaction; 4. Conceptualization of Value Co-creation in the Tourism Context; 5. Why, Oh Why, Oh Why, Do People Travel Abroad?; 6. Revisiting Self-congruity Theory in Travel and Tourism; 7. Moving People: A Conceptual Framework for Understanding How Visitor Experiences can be enhanced by Mindful Attention to Interest; 8. Co-creation of Experience Value: A Tourist Behaviour Approach
9. Authenticity as a Value Co-creator of Tourism Experiences10. Experience Co-creation Depends on Rapport-building: Training Implications for the Service Frontline; 11. Approaches for the Evaluation of Visitor Experiences at Tourist Attractions; 12. Storytelling in a Co-creation Perspective; 13. Tourist Information Search: A DIY Approach to Creating Experience Value; 14. Co-creation of Value and Social Media: How?; 15. Prices and Value in Co-produced Hospitality and Tourism Experiences; 16. Value Creation: A Tourism Mobilities Perspective 17. Guide Performance: Co-created Experiences for Tourist Immersion18. Value Creation and Co-creation in Tourist Experiences: An East Asian Cultural Knowledge Framework Approach; 19. Challenges and Future Research Directions; Index; A; B; C; D; E; F; G; H; I; J; L; M; N; O; P; Q; R; S; T; U; V; W |
Record Nr. | UNINA-9910627286503321 |
Wallingford, England ; ; Boston, Massachusetts : , : CABI, , 2014 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Emotional intelligence in tourism and hospitality / / edited by Erdogan Koc |
Pubbl/distr/stampa | Wallingford, Oxfordshire, England ; ; Boston, Massachusetts : , : CABI, , [2019] |
Descrizione fisica | 1 online resource (xi, 153 pages) |
Disciplina | 338.4791 |
Soggetto topico | Tourism - Psychological aspects |
ISBN |
1-78639-833-8
1-78639-832-X |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Introduction to emotional intelligence in tourism and hospitality -- Emotions and developing emotional intelligence in tourism and hospitality businesses -- Measuring emotional intelligence in tourism and hospitality -- Emotional intelligence and service encounters -- Development of personal expertise in tourism and hospitality professions : cognitive knowledge, personality and learning style -- Emotional intelligence, personality, gender and culture relationship in tourism and hospitality -- Developing intercultural sensitivity as an emotional ability -- Service quality and emotional intelligence -- Service failures, recovery and emotional intelligence -- Mystery of spiritual intelligence : predictions, prophesies and possibilities. |
Record Nr. | UNINA-9910627291603321 |
Wallingford, Oxfordshire, England ; ; Boston, Massachusetts : , : CABI, , [2019] | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Great expectations [[electronic resource] ] : imagination and anticipation in tourism / / edited by Jonathan Skinner, Dimitrios Theodossopoulos |
Pubbl/distr/stampa | New York, : Berghahn Books, 2011 |
Descrizione fisica | 1 online resource (214 p.) |
Disciplina | 306.4/819 |
Altri autori (Persone) |
SkinnerJonathan, Ph. D.
TheodossopoulosDimitrios |
Collana | New directions in anthropology |
Soggetto topico |
Tourism - Psychological aspects
Travelers - Psychology |
Soggetto genere / forma | Electronic books. |
ISBN | 0-85745-278-9 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Great Expectations; Contents; Chapter 1 - Introduction: The Play of Expectation in Tourism; Chapter 2 - Success and Access to Knowledge in the Tourist-Local Encounter: Confrontations with the Unexpected in a Turkish Community; Chapter 3 - Emberá Indigenous Tourism and the World of Expectations; Chapter 4 - The Paradox of Gaze and Resistance in Native American Cultural Tourism: An Alaskan Case Study; Chapter 5 - Forward into the Past: 'Digging' the Balearic Islands; Chapter 6 - On Difference, Desire and the Aesthetics of the Unexpected: The White Masai in Kenyan Tourism
Chapter 7 - Displeasure on 'Pleasure Island' Tourist Expectation and Desire on and off the Cuban Dance FloorChapter 8 - The Coach Fellas: Tourism Performance and Expectation in Ireland; Chapter 9 - Going on Holiday to Imagine War: The Western Front Battlefields as Sites of Commenoration and Contestation; Chapter 10 - Touring the Dead: Imagination, Embodiment and Affect in Gunther von Hagens' Body Worlds Exhibitions; Chapter 11 - Afterworld: The Tour as Imagined, Lived, Experienced and Told; Notes on Contributors; Index |
Record Nr. | UNINA-9910452703303321 |
New York, : Berghahn Books, 2011 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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