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Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / / Cathy A. Enz, Sheryl E. Kimes, Judy A. Siguaw, Rohit Verma, and Kate Walsh ; edited by Glenn Withiam
| Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / / Cathy A. Enz, Sheryl E. Kimes, Judy A. Siguaw, Rohit Verma, and Kate Walsh ; edited by Glenn Withiam |
| Autore | Enz Cathy A. <1956-, > |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 |
| Descrizione fisica | 1 online resource (x, 200 pages) |
| Disciplina | 647.94068 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Hospitality industry - Management
Tourism - Management Technological innovations |
| Soggetto genere / forma | Electronic books. |
| Soggetto non controllato |
customer service
food-service concepts hospitality innovation human resources innovation innovation strategy international hotel operation lodging concepts technology innovation |
| ISBN | 1-63157-044-7 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. The nature of innovation -- 2. Improving the customer experience -- 3. Better human resources for improved operations -- 4. Sustainability innovation -- 5. Applying technology for corporate success -- 6. Innovative restaurant concepts -- 7. Lodging concept innovation -- 8. Strategic intermediation -- 9. Achieving success through innovation -- About the authors -- Index. |
| Record Nr. | UNINA-9910466346903321 |
Enz Cathy A. <1956-, >
|
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| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / / Cathy A. Enz [et al.] ; edited by Glenn Withiam
| Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / / Cathy A. Enz [et al.] ; edited by Glenn Withiam |
| Autore | Enz Cathy A. <1956-, > |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York : , : Business Expert Press, , 2016 |
| Descrizione fisica | 1 online resource (x, 200 pages) |
| Disciplina | 647.94068 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Hospitality industry - Management
Tourism - Management Technological innovations |
| Soggetto non controllato |
customer service
food-service concepts hospitality innovation human resources innovation innovation strategy international hotel operation lodging concepts technology innovation |
| ISBN | 1-63157-044-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. The nature of innovation -- 2. Improving the customer experience -- 3. Better human resources for improved operations -- 4. Sustainability innovation -- 5. Applying technology for corporate success -- 6. Innovative restaurant concepts -- 7. Lodging concept innovation -- 8. Strategic intermediation -- 9. Achieving success through innovation -- About the authors -- Index. |
| Record Nr. | UNINA-9910798751703321 |
|
Enz Cathy A. <1956-, >
|
||
| New York : , : Business Expert Press, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / / Cathy A. Enz [et al.] ; edited by Glenn Withiam
| Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / / Cathy A. Enz [et al.] ; edited by Glenn Withiam |
| Autore | Enz Cathy A. <1956-, > |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York : , : Business Expert Press, , 2016 |
| Descrizione fisica | 1 online resource (x, 200 pages) |
| Disciplina | 647.94068 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Hospitality industry - Management
Tourism - Management Technological innovations |
| Soggetto non controllato |
customer service
food-service concepts hospitality innovation human resources innovation innovation strategy international hotel operation lodging concepts technology innovation |
| ISBN | 1-63157-044-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. The nature of innovation -- 2. Improving the customer experience -- 3. Better human resources for improved operations -- 4. Sustainability innovation -- 5. Applying technology for corporate success -- 6. Innovative restaurant concepts -- 7. Lodging concept innovation -- 8. Strategic intermediation -- 9. Achieving success through innovation -- About the authors -- Index. |
| Record Nr. | UNINA-9910828389703321 |
|
Enz Cathy A. <1956-, >
|
||
| New York : , : Business Expert Press, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Australian journal of hospitality management
| Australian journal of hospitality management |
| Pubbl/distr/stampa | Bradford, England, : MCB University Press |
| Soggetto topico |
Hospitality industry - Australia - Management
Tourism - Australia - Management Hospitality industry - Management Tourism - Management Accueil (Tourisme) - Australie - Gestion Tourisme - Australie - Gestion Accueil (Tourisme) - Gestion Tourisme - Gestion |
| Soggetto genere / forma | Periodicals. |
| Formato | Materiale a stampa |
| Livello bibliografico | Periodico |
| Lingua di pubblicazione | eng |
| Record Nr. | UNISA-996204748003316 |
| Bradford, England, : MCB University Press | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
| ||
Benchmarking in tourism and hospitality industries [[electronic resource] ] : the selection of benchmarking partners / / Karl W. W?ober
| Benchmarking in tourism and hospitality industries [[electronic resource] ] : the selection of benchmarking partners / / Karl W. W?ober |
| Autore | W?ober Karl W |
| Pubbl/distr/stampa | Oxford, U.K., : CABI Pub., c2002 |
| Descrizione fisica | 1 online resource (275 p.) |
| Disciplina | 338.4/791/068 |
| Soggetto topico |
Benchmarking (Management)
Hospitality industry - Management Tourism - Management |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-280-82964-8
9786610829644 0-85199-756-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Contents; Preface; Acknowledgements; Chapter 1 Introduction; Chapter 2 Benchmarking Studies in the Tourism and Hospitality Industries; Chapter 3 Measuring Business Performance; Chapter 4 Methods for Estimating the Production Function; Chapter 5 The Austrian Hotel and Restaurant Panel; Chapter 6 A Mixture Regression Model; Chapter 7 Data Envelopment Analysis; Chapter 8 Evolutionary Data Envelopment Analysis; Chapter 9 Perspectives of Benchmarking Decision Support Systems in Tourism and Hospitality Management; Appendix A; Appendix B; References; Index |
| Record Nr. | UNINA-9910455626603321 |
|
W?ober Karl W
|
||
| Oxford, U.K., : CABI Pub., c2002 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Benchmarking in tourism and hospitality industries [[electronic resource] ] : the selection of benchmarking partners / / Karl W. W?ober
| Benchmarking in tourism and hospitality industries [[electronic resource] ] : the selection of benchmarking partners / / Karl W. W?ober |
| Autore | W?ober Karl W |
| Pubbl/distr/stampa | Oxford, U.K., : CABI Pub., c2002 |
| Descrizione fisica | 1 online resource (275 p.) |
| Disciplina | 338.4/791/068 |
| Soggetto topico |
Benchmarking (Management)
Hospitality industry - Management Tourism - Management |
| ISBN |
1-280-82964-8
9786610829644 0-85199-756-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Contents; Preface; Acknowledgements; Chapter 1 Introduction; Chapter 2 Benchmarking Studies in the Tourism and Hospitality Industries; Chapter 3 Measuring Business Performance; Chapter 4 Methods for Estimating the Production Function; Chapter 5 The Austrian Hotel and Restaurant Panel; Chapter 6 A Mixture Regression Model; Chapter 7 Data Envelopment Analysis; Chapter 8 Evolutionary Data Envelopment Analysis; Chapter 9 Perspectives of Benchmarking Decision Support Systems in Tourism and Hospitality Management; Appendix A; Appendix B; References; Index |
| Record Nr. | UNINA-9910780203503321 |
|
W?ober Karl W
|
||
| Oxford, U.K., : CABI Pub., c2002 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Benchmarking in tourism and hospitality industries [[electronic resource] ] : the selection of benchmarking partners / / Karl W. W?ober
| Benchmarking in tourism and hospitality industries [[electronic resource] ] : the selection of benchmarking partners / / Karl W. W?ober |
| Autore | W?ober Karl W |
| Pubbl/distr/stampa | Oxford, U.K., : CABI Pub., c2002 |
| Descrizione fisica | 1 online resource (275 p.) |
| Disciplina | 338.4/791/068 |
| Soggetto topico |
Benchmarking (Management)
Hospitality industry - Management Tourism - Management |
| ISBN |
1-280-82964-8
9786610829644 0-85199-756-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Contents; Preface; Acknowledgements; Chapter 1 Introduction; Chapter 2 Benchmarking Studies in the Tourism and Hospitality Industries; Chapter 3 Measuring Business Performance; Chapter 4 Methods for Estimating the Production Function; Chapter 5 The Austrian Hotel and Restaurant Panel; Chapter 6 A Mixture Regression Model; Chapter 7 Data Envelopment Analysis; Chapter 8 Evolutionary Data Envelopment Analysis; Chapter 9 Perspectives of Benchmarking Decision Support Systems in Tourism and Hospitality Management; Appendix A; Appendix B; References; Index |
| Record Nr. | UNINA-9910827612503321 |
|
W?ober Karl W
|
||
| Oxford, U.K., : CABI Pub., c2002 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Big data analytics and forecasting in hospitality and tourism / / guest editors Doris Chenguang Wu, Ji Wu and Haiyan Song
| Big data analytics and forecasting in hospitality and tourism / / guest editors Doris Chenguang Wu, Ji Wu and Haiyan Song |
| Pubbl/distr/stampa | [Place of publication not identified] : , : Emerald Publishing Limited, , 2021 |
| Descrizione fisica | 1 online resource (389 pages) |
| Disciplina | 910.68 |
| Collana | International Journal of Contemporary Hospitality Management |
| Soggetto topico |
Tourism - Management
Tourism - Marketing |
| ISBN | 1-80262-510-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Cover -- Guest editorial -- Tourism demand nowcasting using a LASSO-MIDAS model -- Forecasting daily attraction demand using big data from search engines and social media -- High-frequency forecasting from mobile devices' bigdata: an application to tourism destinations' crowdedness -- A segmented machine learning modeling approach of social media for predicting occupancy -- Which search queries are more powerful in tourism demand forecasting: searches via mobile device or PC? -- Timing matters: crisis severity and occupancy rate forecasts in social unrest periods -- Are environmental-related online reviews more helpful? A big data analytics approach -- Listening to your employees: analyzing opinions from online reviews of hotel companies -- Artificial intelligence for hospitality big data analytics: developing a prediction model of restaurant review helpfulness for customer decision-making -- Asymmetric relationship between customer sentiment and online hotel ratings: the moderating effects of review characteristics -- Toward travel pattern aware tourism region planning: a big data approach -- Extracting revisit intentions from social media big data: a rule-based classification model -- Spatial-temporal evolution patterns of hotels in China:1978-2018 -- Destination image through social media analytics and survey method -- Do the flipped impacts of hotels matter to the popularity of Airbnb? -- The decision tree for longer-stay hotel guest: the relationship between hotel booking determinants and geographical distance -- Using social media photos as a proxy to estimate the recreational value of (im)movable heritage: the Rubjerg Knude(Denmark) lighthouse. |
| Record Nr. | UNINA-9910795350003321 |
| [Place of publication not identified] : , : Emerald Publishing Limited, , 2021 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Big data analytics and forecasting in hospitality and tourism / / guest editors Doris Chenguang Wu, Ji Wu and Haiyan Song
| Big data analytics and forecasting in hospitality and tourism / / guest editors Doris Chenguang Wu, Ji Wu and Haiyan Song |
| Pubbl/distr/stampa | [Place of publication not identified] : , : Emerald Publishing Limited, , 2021 |
| Descrizione fisica | 1 online resource (389 pages) |
| Disciplina | 910.68 |
| Collana | International Journal of Contemporary Hospitality Management |
| Soggetto topico |
Tourism - Management
Tourism - Marketing |
| ISBN | 1-80262-510-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Cover -- Guest editorial -- Tourism demand nowcasting using a LASSO-MIDAS model -- Forecasting daily attraction demand using big data from search engines and social media -- High-frequency forecasting from mobile devices' bigdata: an application to tourism destinations' crowdedness -- A segmented machine learning modeling approach of social media for predicting occupancy -- Which search queries are more powerful in tourism demand forecasting: searches via mobile device or PC? -- Timing matters: crisis severity and occupancy rate forecasts in social unrest periods -- Are environmental-related online reviews more helpful? A big data analytics approach -- Listening to your employees: analyzing opinions from online reviews of hotel companies -- Artificial intelligence for hospitality big data analytics: developing a prediction model of restaurant review helpfulness for customer decision-making -- Asymmetric relationship between customer sentiment and online hotel ratings: the moderating effects of review characteristics -- Toward travel pattern aware tourism region planning: a big data approach -- Extracting revisit intentions from social media big data: a rule-based classification model -- Spatial-temporal evolution patterns of hotels in China:1978-2018 -- Destination image through social media analytics and survey method -- Do the flipped impacts of hotels matter to the popularity of Airbnb? -- The decision tree for longer-stay hotel guest: the relationship between hotel booking determinants and geographical distance -- Using social media photos as a proxy to estimate the recreational value of (im)movable heritage: the Rubjerg Knude(Denmark) lighthouse. |
| Record Nr. | UNINA-9910818644703321 |
| [Place of publication not identified] : , : Emerald Publishing Limited, , 2021 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The business of tourism management / / edited by John Beech and Simon Chadwick
| The business of tourism management / / edited by John Beech and Simon Chadwick |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | Harlow, England : , : Prentice Hall, Financial Times, an imprint of Pearson Education, , 2006 |
| Descrizione fisica | 1 online resource (577 pages) : illustrations, photographs |
| Disciplina | 910/.68 |
| Soggetto topico | Tourism - Management |
| ISBN |
1-280-60166-3
9786610601660 1-4058-7163-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910154649503321 |
| Harlow, England : , : Prentice Hall, Financial Times, an imprint of Pearson Education, , 2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
