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How to get best value from HR : the shared services option / / Peter Reilly and Tony Williams
How to get best value from HR : the shared services option / / Peter Reilly and Tony Williams
Autore Reilly Peter A (Peter Andrew), <1952-, >
Pubbl/distr/stampa London : , : Routledge, , 2016
Descrizione fisica vi, 152 p. : ill
Disciplina 658.3/01
Altri autori (Persone) WilliamsTony
Soggetto topico Shared services (Management)
Personnel management
Soggetto genere / forma Electronic books.
ISBN 1-317-12070-1
1-315-58721-1
0-566-08964-5
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto 1. What are HR shared services? -- 2. Why introduce HR shared services? -- 3. The big design decisions -- 4. How to introduce shared services : the process steps to take -- 5. The process of outsourcing -- 6. Implementation -- 7. Monitoring performance and evaluation -- 8. Case study : the Royal Bank of Scotland Group -- 9. Pitfalls and solutions.
Record Nr. UNINA-9910449996603321
Reilly Peter A (Peter Andrew), <1952-, >  
London : , : Routledge, , 2016
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
How to get best value from HR : the shared services option / / Peter Reilly and Tony Williams
How to get best value from HR : the shared services option / / Peter Reilly and Tony Williams
Autore Reilly Peter A (Peter Andrew), <1952-, >
Pubbl/distr/stampa London : , : Routledge, , 2016
Descrizione fisica vi, 152 p. : ill
Disciplina 658.3/01
Altri autori (Persone) WilliamsTony
Soggetto topico Shared services (Management)
Personnel management
ISBN 1-317-12070-1
1-315-58721-1
0-566-08964-5
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto 1. What are HR shared services? -- 2. Why introduce HR shared services? -- 3. The big design decisions -- 4. How to introduce shared services : the process steps to take -- 5. The process of outsourcing -- 6. Implementation -- 7. Monitoring performance and evaluation -- 8. Case study : the Royal Bank of Scotland Group -- 9. Pitfalls and solutions.
Record Nr. UNINA-9910783078403321
Reilly Peter A (Peter Andrew), <1952-, >  
London : , : Routledge, , 2016
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
How to get best value from HR : the shared services option / / Peter Reilly and Tony Williams
How to get best value from HR : the shared services option / / Peter Reilly and Tony Williams
Autore Reilly Peter A (Peter Andrew), <1952-, >
Edizione [1st ed.]
Pubbl/distr/stampa London : , : Routledge, , 2016
Descrizione fisica vi, 152 p. : ill
Disciplina 658.3/01
Altri autori (Persone) WilliamsTony
Soggetto topico Shared services (Management)
Personnel management
ISBN 1-317-12070-1
1-315-58721-1
0-566-08964-5
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto 1. What are HR shared services? -- 2. Why introduce HR shared services? -- 3. The big design decisions -- 4. How to introduce shared services : the process steps to take -- 5. The process of outsourcing -- 6. Implementation -- 7. Monitoring performance and evaluation -- 8. Case study : the Royal Bank of Scotland Group -- 9. Pitfalls and solutions.
Record Nr. UNINA-9910826986503321
Reilly Peter A (Peter Andrew), <1952-, >  
London : , : Routledge, , 2016
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Shared services [[electronic resource] ] : a manager's journey / / Daniel C. Melchior, Jr
Shared services [[electronic resource] ] : a manager's journey / / Daniel C. Melchior, Jr
Autore Melchior Daniel C. <1966->
Pubbl/distr/stampa Hoboken, N.J., : Wiley, c2008
Descrizione fisica 1 online resource (257 p.)
Disciplina 658.4/02
Soggetto topico Shared services (Management)
Management
ISBN 1-118-04517-3
1-119-19718-X
1-280-97458-3
9786610974580
0-470-19880-X
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Shared Services: A Manager's Journey; CONTENTS; FOREWORD; PREFACE; ACKNOWLEDGMENTS; CHAPTER 1: BROWN FIELDS, GREEN FIELDS, AND HAZEL FIELDS; CHAPTER 2: FINALLY; CHAPTER 3: YOU ARE ONLY AS GOOD AS THOSE YOU ARE SURROUNDED BY; CHAPTER 4: DECISION TIME; CHAPTER 5: THE JOURNEY BEGINS; CHAPTER 6: THE JOURNEY CONTINUES; CHAPTER 7: MISSION ACCOMPLISHED; CHAPTER 8: LOCATION, LOCATION, LOCATION; CHAPTER 9: A TOUGH CONVERSATION; CHAPTER 10: EL PASO GOES LIVE; CHAPTER 11: TEAMWORK; CHAPTER 12: END-TO-END PROCESS; CHAPTER 13: PROCESS STEERING TEAMS; CHAPTER 14: PREPARATION
CHAPTER 15: DINNER AND A MEETING CHAPTER 16: MEASURE, MEASURE, MEASURE; CHAPTER 17: BONUS TIME; CHAPTER 18: PAY UP; CHAPTER 19: ALLOCATION TIME; CHAPTER 20: ALLOCATION DETAILS; CHAPTER 21: PERCEPTION IS REALITY; CHAPTER 22: THE DEVIL IS IN THE DETAILS; CHAPTER 23: THE NEXT STEPS; CHAPTER 24: SMOOTH RUNNING; CHAPTER 25: THE MEETING CONTINUES; CHAPTER 26: BEST-LAID PLANS; CHAPTER 27: TIME FOR A CHANGE; CHAPTER 28: OPPORTUNITY; CHAPTER 29: GROWTH; CHAPTER 30: HELLO AND GOOD-BYE; CHAPTER 31: THE CONFERENCE; CHAPTER 32: THANKSGIVING; INDEX
Record Nr. UNINA-9910143735203321
Melchior Daniel C. <1966->  
Hoboken, N.J., : Wiley, c2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Shared services : a manager's journey / / Daniel C. Melchior, Jr
Shared services : a manager's journey / / Daniel C. Melchior, Jr
Autore Melchior Daniel C. <1966->
Edizione [1st ed.]
Pubbl/distr/stampa Hoboken, N.J., : Wiley, c2008
Descrizione fisica 1 online resource (257 p.)
Disciplina 658.4/02
Soggetto topico Shared services (Management)
Management
ISBN 1-118-04517-3
1-119-19718-X
1-280-97458-3
9786610974580
0-470-19880-X
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Shared Services: A Manager's Journey; CONTENTS; FOREWORD; PREFACE; ACKNOWLEDGMENTS; CHAPTER 1: BROWN FIELDS, GREEN FIELDS, AND HAZEL FIELDS; CHAPTER 2: FINALLY; CHAPTER 3: YOU ARE ONLY AS GOOD AS THOSE YOU ARE SURROUNDED BY; CHAPTER 4: DECISION TIME; CHAPTER 5: THE JOURNEY BEGINS; CHAPTER 6: THE JOURNEY CONTINUES; CHAPTER 7: MISSION ACCOMPLISHED; CHAPTER 8: LOCATION, LOCATION, LOCATION; CHAPTER 9: A TOUGH CONVERSATION; CHAPTER 10: EL PASO GOES LIVE; CHAPTER 11: TEAMWORK; CHAPTER 12: END-TO-END PROCESS; CHAPTER 13: PROCESS STEERING TEAMS; CHAPTER 14: PREPARATION
CHAPTER 15: DINNER AND A MEETING CHAPTER 16: MEASURE, MEASURE, MEASURE; CHAPTER 17: BONUS TIME; CHAPTER 18: PAY UP; CHAPTER 19: ALLOCATION TIME; CHAPTER 20: ALLOCATION DETAILS; CHAPTER 21: PERCEPTION IS REALITY; CHAPTER 22: THE DEVIL IS IN THE DETAILS; CHAPTER 23: THE NEXT STEPS; CHAPTER 24: SMOOTH RUNNING; CHAPTER 25: THE MEETING CONTINUES; CHAPTER 26: BEST-LAID PLANS; CHAPTER 27: TIME FOR A CHANGE; CHAPTER 28: OPPORTUNITY; CHAPTER 29: GROWTH; CHAPTER 30: HELLO AND GOOD-BYE; CHAPTER 31: THE CONFERENCE; CHAPTER 32: THANKSGIVING; INDEX
Record Nr. UNINA-9910825324603321
Melchior Daniel C. <1966->  
Hoboken, N.J., : Wiley, c2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Shared services as a new organizational form / / edited by Tanya Bondarouk
Shared services as a new organizational form / / edited by Tanya Bondarouk
Edizione [First edition.]
Pubbl/distr/stampa Bingley, England : , : Emerald, , 2014
Descrizione fisica 1 online resource (232 p.)
Disciplina 658
Collana Advanced Series in Management
Soggetto topico Shared services (Management)
Soggetto genere / forma Electronic books.
ISBN 1-78350-536-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Front Cover; Shared Services as a New Organizational Form; Copyright Page; Contents; List of Contributors; Shared Services: New Opportunities for Research and Practice; References; Chapter 1 Shared Service Centers: From Cost Savings to New Ways of Value Creation and Business Administration; Introduction; What Are Shared Service Centers and What Not?; Shared Service Centers and Organization Theory; SSCs and the Changing Nature of the Firm; Closing; References; Chapter 2 Managing Boundaries Better: The Key to More Effective HR Shared Services; Introduction
What Do the Original HR Shared Services Models Tell Us about Intended Design?What Has Been the Result for HR Shared Services Operations?; How Can We Do Better?; Blur the Model - Structure and Roles; Plug Service Gaps; Clarify Accountability; Review Processes and Measure Performance; Functional Leadership; Knowledge, Skills, and Experience Enhancement; Colocation; Conclusion; References; Chapter 3 Shared Services - Standardization, Formalization, and Control: A Structured Literature Review; Introduction; Organizational Design of Shared Services; Article Selection
Findings: Organization of Shared ServicesCentralization; Hierarchy of Authority; Formalization; Standardization; Control; Professionalism; Specialization; Personnel Ratios; Reflection on the Structural Dimensions; Discussion; Conclusions; References; Appendix: Reviewed Articles; Chapter 4 What is Shared Services?; Introduction; Problem Definition: What is Shared Services?; Research Approach; Why a Good Definition is Critical; Customers and Services; Internal Customer Service; What Is the Role of Shared Services?; Shared Services Principles; Conclusion; About the Authors; References
Chapter 5 Governance and Control of Shared Service CentersIntroduction; Shared Service Centers; Governance and Control; Transaction Cost Economics; Governance and Control at Different Levels within an Organization; Management Control Choices for the Governance of SSCs: A TCE Approach; An Example: Advertisement Shared Services at PCM; Changing SSC Governance and Control; Analysis of PCM's Management Control Structure; Corporation-Wide Ads Sales; Specific Ads Sales; Back Office; Discussion; Limitations of a TCE Approach; Conclusion; References
Chapter 6 Structuring Shared Services: Realizing SSC Benefits Through End-Users' Usage of an HR PortalIntroduction; Theoretical Background; The Hybrid Organizational Structure of SSCs and Its Potential Benefits; Online Portals and the SSC's Hybrid Organizational Structure: Opportunities and Challenges; A Structuration Perspective for Explaining SSC Benefits; Methodology; Findings; Conflicts in the Intended and Actual Online Portal Usage; Contradictions that Cause the Conflicts in Shared Service Usage; Discussion and Conclusion; Implications of the Research Findings
Limitations and Future Research
Record Nr. UNINA-9910459748203321
Bingley, England : , : Emerald, , 2014
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Shared services as a new organizational form [[electronic resource] /] / edited by Tanya Bondarouk
Shared services as a new organizational form [[electronic resource] /] / edited by Tanya Bondarouk
Edizione [First edition.]
Pubbl/distr/stampa Bingley, England : , : Emerald, , 2014
Descrizione fisica 1 online resource (232 p.)
Disciplina 658
Altri autori (Persone) BondaroukTanya <1967->
Collana Advanced series in management
Soggetto topico Business & Economics - Management
Business & management
Management & management techniques
Shared services (Management)
ISBN 1-78350-536-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Shared service centers : from cost savings to new ways of value creation and business administration / J. Strikwerda -- Managing boundaries better : the key to more effective HR shared services / Peter Reilly -- Shared services : standardization, formalization and control : a structured literature review / Tanya Bondarouk, Christina-Maria Friebe -- What is shared services? / Joseph Soalheira, Greg Timbrell -- Governance and control of shared service centres / Reinald Minnaar -- Structuring shared services : realizing SSC benefits through end-users' usage of an HR portal / Jeroen Meijerink, Joost ten Kattelaar, Michel Ehrenhard -- A knowledge management perspective to Shared Service Centres : a case study of a finance SSC / Ian Herbert, Will Seal -- Value creation by transactional Shared Service Centers : mapping capabilities / Marco Maatman, Tanya Bondarouk -- Interorganizational Shared Services : creating value across organizational boundaries / Paul C. van Fenema, Bianca Keers, Henk Zijm.
Record Nr. UNINA-9910787072803321
Bingley, England : , : Emerald, , 2014
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Shared services as a new organizational form / / edited by Tanya Bondarouk
Shared services as a new organizational form / / edited by Tanya Bondarouk
Edizione [First edition.]
Pubbl/distr/stampa Bingley, England : , : Emerald, , 2014
Descrizione fisica 1 online resource (232 p.)
Disciplina 658
Altri autori (Persone) BondaroukTanya <1967->
Collana Advanced series in management
Soggetto topico Business & Economics - Management
Business & management
Management & management techniques
Shared services (Management)
ISBN 1-78350-536-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Shared service centers : from cost savings to new ways of value creation and business administration / J. Strikwerda -- Managing boundaries better : the key to more effective HR shared services / Peter Reilly -- Shared services : standardization, formalization and control : a structured literature review / Tanya Bondarouk, Christina-Maria Friebe -- What is shared services? / Joseph Soalheira, Greg Timbrell -- Governance and control of shared service centres / Reinald Minnaar -- Structuring shared services : realizing SSC benefits through end-users' usage of an HR portal / Jeroen Meijerink, Joost ten Kattelaar, Michel Ehrenhard -- A knowledge management perspective to Shared Service Centres : a case study of a finance SSC / Ian Herbert, Will Seal -- Value creation by transactional Shared Service Centers : mapping capabilities / Marco Maatman, Tanya Bondarouk -- Interorganizational Shared Services : creating value across organizational boundaries / Paul C. van Fenema, Bianca Keers, Henk Zijm.
Record Nr. UNINA-9910814575003321
Bingley, England : , : Emerald, , 2014
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui