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Biblioteca

MARC Lista (tabellare)
Advances in Consulting Research : Recent Findings and Practical Cases / / edited by Volker Nissen
Advances in Consulting Research : Recent Findings and Practical Cases / / edited by Volker Nissen
Edizione [1st ed. 2019.]
Pubbl/distr/stampa Cham : , : Springer International Publishing : , : Imprint : Springer, , 2019
Descrizione fisica 1 online resource (423 pages)
Disciplina 001
Collana Contributions to Management Science
Soggetto topico Service industries
Information technology
Business—Data processing
Leadership
Personnel management
Services
IT in Business
Business Strategy/Leadership
Human Resource Management
ISBN 3-319-95999-9
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Consulting Research - A Scientific Perspective on Consulting -- Part II: General Issues in Consulting -- Part III: Consulting Fields and Approaches -- Part IV: Consulting Clients and Markets -- Part V: Future of Consulting. .
Record Nr. UNINA-9910337794203321
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2019
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Advances in The Human Side of Service Engineering : Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, July 17−21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA / / edited by Louis E. Freund, Wojciech Cellary
Advances in The Human Side of Service Engineering : Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, July 17−21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA / / edited by Louis E. Freund, Wojciech Cellary
Edizione [1st ed. 2018.]
Pubbl/distr/stampa Cham : , : Springer International Publishing : , : Imprint : Springer, , 2018
Descrizione fisica 1 online resource (XIII, 240 p. 50 illus.)
Disciplina 620.82
Collana Advances in Intelligent Systems and Computing
Soggetto topico Engineering economics
Engineering economy
User interfaces (Computer systems)
Service industries
Computational intelligence
Engineering Economics, Organization, Logistics, Marketing
User Interfaces and Human Computer Interaction
Services
Computational Intelligence
ISBN 3-319-60486-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910299920903321
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2018
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Boundary Spanning Elements and the Marketing Function in Organizations : Concepts and Empirical Studies / / edited by Sunil Sahadev, Keyoor Purani, Neeru Malhotra
Boundary Spanning Elements and the Marketing Function in Organizations : Concepts and Empirical Studies / / edited by Sunil Sahadev, Keyoor Purani, Neeru Malhotra
Edizione [1st ed. 2015.]
Pubbl/distr/stampa Cham : , : Springer International Publishing : , : Imprint : Springer, , 2015
Descrizione fisica 1 online resource (174 p.)
Disciplina 658.8
Soggetto topico Marketing
Sales management
Globalization
Markets
Personnel management
Service industries
Sales/Distribution
Emerging Markets/Globalization
Human Resource Management
Services
ISBN 3-319-13440-X
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Managing Boundary Spanning Elements: An Introduction -- Customer Cyberbullying: The Experiences of India's International-Facing Call Centre Agents -- A Study of Service Worker Burnout in Russia -- Drivers of Salesperson's Customer Orientation - A Work Value Perspective -- Exploring the Role of Salesperson Attributes and Service Behaviors in Adaptive Selling -- The Mediating Role of Role Stress in the Relationship Between Goal Orientation and Job satisfaction Among Salespersons: An Empirical Study -- Management Interventions and Prosocial Behaviours: Understanding the Mediating Mechanisms -- Customer Responses to Service Failure and Recovery Experiences -- Boundary Objects and End User Engagement: Illustrations from the Social Enterprise Domain -- Boundary Spanning Challenges in a Co-Creative Enterprise: Lesson from Social Problem-Solving Collaborations.
Record Nr. UNINA-9910298482403321
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
City, Society, and Digital Transformation [[electronic resource] ] : Proceedings of the 2022 INFORMS International Conference on Service Science / / edited by Robin Qiu, Wai Kin Victor Chan, Weiwei Chen, Youakim Badr, Canrong Zhang
City, Society, and Digital Transformation [[electronic resource] ] : Proceedings of the 2022 INFORMS International Conference on Service Science / / edited by Robin Qiu, Wai Kin Victor Chan, Weiwei Chen, Youakim Badr, Canrong Zhang
Edizione [1st ed. 2022.]
Pubbl/distr/stampa Cham : , : Springer International Publishing : , : Imprint : Springer, , 2022
Descrizione fisica 1 online resource (475 pages)
Disciplina 260
Collana Lecture Notes in Operations Research
Soggetto topico Operations research
Service industries
Production management
Quantitative research
Computer science—Mathematics
Business information services
Operations Research and Decision Theory
Services
Operations Management
Data Analysis and Big Data
Mathematical Applications in Computer Science
IT in Business
Ciències empresarials
Soggetto genere / forma Congressos
Llibres electrònics
ISBN 3-031-15644-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Intro -- Contents -- 1 A Penalized Neural Network Model for Predicting Unobserved Scores of Construct Indicators and Reproducing Latent Scores of the Theoretical Constructs by Using Text Information -- Introduction -- Related Research -- Methods and Materials -- Proposed Model -- Data Collection and Preprocessing -- Model Estimation and Validation -- Results and Discussion -- Concluding Remarks -- References -- 2 Deep Learning-Based Prediction of Mechanical Ventilation Reintubation in Intensive Care Units -- Introduction -- Data Set -- Methods -- Experiments and Results -- Summary -- References -- 3 Mitigating Braess's Paradox with Information Design -- Introduction -- Literature Review -- Model -- Full Information -- Information Design -- Conclusions -- References -- 4 The Impact of Electronic Shelf Label on Customer Well-Being in the Omnichannel Smart Retail -- Introduction -- Literature Review -- Electronic Shelf Label (ESl) -- Customer Wellbeing -- Method -- Samples and Data Collection Procedure -- Data Analysis -- Results and Discussions -- Conclusions and Implications -- References -- 5 Targeted Bayesian Persuasion in a Basic Selfish Routing Game -- Introduction -- Model Setup -- Travellers' Equilibrium Route Choice -- Optimal Persuasion Policy -- Conclusion -- References -- 6 Stochastic Churn Modeling with Dynamic Attribution and Bayesian Estimation -- Introduction -- General Problem and Models -- Contractual Churn and Probability Modeling -- Probability Churn Models from Marketing -- Empirical Methods and Data -- EMS Workforce Data -- Bayesian Estimation and Inference -- Data Analysis -- Conclusion -- References -- 7 Trade Credit Pricing with Retailer's Capital Heterogeneity -- Introduction -- Literature Review -- Model -- Optimal Wholesale Pricing -- Conclusions -- References.
8 Systemic Risk Spillover Analysis of China's Banking Industry Based on Generalized Variance Decomposition Network -- Introduction -- Literature Review -- Model Construction and Description -- Volatility Model -- Risk Spillover Network Model -- Empirical Analysis of the Systemic Risk Spillover Effect -- Data Sources and Basic Statistical Analysis -- Static Risk Spillover Analysis -- Dynamic Risk Spillover Analysis -- Risk Spillover Network Analysis -- Conclusion -- References -- 9 Can We Apply Traditional Forecasting Models to Predicting Bitcoin? -- Introduction -- Methods -- Rejected Models -- Selected Models -- Variable Selection and Model Optimization -- Variable Selection and Model Optimization for ARIMA -- Data Analysis -- Data Analysis-Logistic Regression -- Model 1-Logistic Regression -- Model 2: Logistic Regression with Training/Testing Data -- Model 3: Logistic Regression with Moving Average -- Concerns of Correlation -- Data Analysis-ARIMA -- Model #4: ARIMA Model -- Dickey-Fuller Test -- ARIMA Analysis -- Model 5: ARIMA with Moving Average -- Summary -- References -- 10 Research on the Integration of Market Supervision Big Data from the Perspective of Life Cycle-Take the Jiangsu Provincial Market Supervision Bureau as an Example -- Introduction -- Current Situation and Challenges of Market Supervision Data Management in Jiangsu Province -- The Current Situation of Data Management -- The Challenges of Data Management -- The Integration of Market Supervision Big Data from the Perspective of Life Cycle -- Data Collection -- Data Processing -- Data Storage -- Data Integration -- Data Sharing -- Summary and Outlook -- References -- 11 Group-Level Human Affect Recognition with Multiple Graph Kernel Fusion -- Introduction -- Related Work -- Methodology -- Problem Formulation -- Graph Kernel Construction.
From SVM to Deep Multiple Kernel Learning -- Experiment -- Database Description -- Ablation Study -- Comparison with SVM and MKL -- Algorithm Comparison -- Conclusion -- References -- 12 An Anticipative Order Reservation and Online Order Batching Algorithm Based on Machine Learning -- Introduction -- Literature Review -- Static Order Batching Problem -- On-Line Order Batching Problem -- Machine Learning Method on Order Batching -- Problem Description -- Warehouse and Data Description -- Model -- Methodology -- An Anticipative Order Reservation Mechanism -- Reserving Algorithm -- Algorithm of OOBPRM -- Benchmark Algorithm -- Result -- Instances and Parameters -- Sensitivity Analysis of Threshold -- Numerical Experiments -- Summary -- References -- 13 Human-Robotic Collaborative Mode Analysis in Human-Robotic Collaborative Order Picking Systems -- Introduction -- Literature Review -- Collaborative Modes and Modelling -- Assumptions and Notation -- Mode1: Couple -- Mode2: Robot-In-Lead -- Mode3: Picker-In-Lead -- Solution Method for Queueing Network -- Estimation of Load-Dependent Service Rate of FJQN -- Estimation of the Performance Measures of SOQN -- Analytical Model Validation and Numerical Experiments -- Validation with Simulation -- Resource Allocation and Zoning Strategy -- Summary -- References -- 14 Electric Power Personal Accident Evolution Analysis Based on Event Evolutionary Graph -- Introduction -- Proposed Framework -- Relationship Recognition -- Event Extraction -- Event Generalization -- Experiment -- Data Pre-Process -- Electric Power Personal Casualty Accident EEG Generation -- Electric Power Personal Casualty Accident Abstract EEG Generation -- Electric Power Personal Casualty Accident Evolution Analysis -- Conclusion -- References -- 15 Research on Suicide Risk Spectrum of Prisoners Based on Fourier Transform -- Introduction.
Related Work -- Methods -- Influencing Factors -- Basic Model -- Integrated model -- Experiments -- Simulation of Overall Prisoner Suicide Risk -- Simulation of Specific Prisoner Groups -- Frequency Domain Analysis -- Results -- Conclusion -- References -- 16 A Deep Learning Model for Mining Behavioral Preference of Home Care Demanders to Suppliers -- Introduction -- Literature Review -- Problem Formulation -- General Framework of the User Behavioral Preference Mining -- Input Layer -- Embedding Layer -- Preferred Feature Mining Layer -- Prediction Layer -- Training Layer -- Experiments and Results -- Data Preparation -- Parameter Setting and Operating Environment -- Experimental Results -- Summary -- References -- 17 Dynamic Ranking of Physicians in Online Healthcare Platforms with Multiple Service Types -- Introduction -- Literature Review -- Choice Models -- Dynamic Resource Allocation -- Problem Formulation -- Static Ranking Problem -- Dynamic Programming Formulation -- Dynamic Ranking Methods -- Inventory Balancing Methods -- Linear Approximation Methods -- Benchmark Methods -- Numerical Experiment -- Numerical Experiment Design -- Numerical Results -- Conclusion -- References -- 18 Analysis on Technological Innovation Efficiency in Equipment Manufacturing Industry -- Introduction -- Research Methods -- Data Envelopment Analysis -- Malmquist Productivity Index -- Grey Relation Model -- Index Selection and Data Sources -- Indicators Selection -- Data Sources -- Empirical Research -- Static Efficiency Measurement -- Dynamic Efficiency Analysis -- Analysis of Influencing Factors Based on GRA -- Summary and Thinking -- References -- 19 Bikes Detention Game in Free-Float Bike Sharing Systems -- Introduction -- Model Setup -- Analysis -- The Network Model of Bikes Detention Game -- Numerical Experiments -- Conclusion -- Appendix.Proof -- References.
20 On the Value of Orderly Charging in Improving Power Grid Resilience -- Introduction -- References -- Problem Description and Formulation -- Model Assumptions -- Parameter -- Orderly Charging Scheduling Model -- Model Formulation -- Solution Approach -- Numerical Study -- Data Descriptions: Monte Carlo Simulation -- Orderly Charging Scheduling Policy Performance -- Influence of Objective Function Coefficients -- Conclusions and Future Work -- References -- 21 Mixed-Integer Linear Programming Formulations for the Inbound Container Remarshaling Problem in an Automated Container Terminal -- Introduction -- Literature Review -- Problem Definition -- Mixed-Integer Linear Programming Formulations -- Move-Based Model -- Allocation-Based Model -- Numerical Experiments -- Conclusion -- References -- 22 Products and Services Bundling Under Horizontal Market Competitions -- Introduction -- Literature Review -- Model Setup and Equilibrium Analysis -- Scenario 1: A Bundling and B Bundling -- Scenario 2: A Product and B Service -- Comparison and Discussion -- Conclusion -- References -- 23 Robust Facility Location Selection Under Facility Failure in Close-Loop Supply Chain -- Introduction -- Reference -- Problem Description and Formulation -- Parameter -- Two Stage Robust Optimization Model -- Model Formulation -- Robust Model Transformation -- Numerical Study -- Conclusions and Future Work -- Bibliography -- 24 Analysis of Factors Influencing the Selection of Billing Model for Whole-Process Engineering Consulting Services Based on DEMATEL-ISM -- Introduction -- Literature Review -- Framework and Critical Factors for the Selection of Billing Model for Whole- Process Engineering Consulting Services -- Factor Analysis and Results -- DEMATEL-ISM -- Factor Attribute Analysis Based on DEMATEL -- Hierarchy of Factors Using ISM.
DEMATEL-ISM Model of Factors in the Billing of Whole-Process Engineering Consulting Service.
Record Nr. UNINA-9910634050003321
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2022
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
City, Society, and Digital Transformation [[electronic resource] ] : Proceedings of the 2022 INFORMS International Conference on Service Science / / edited by Robin Qiu, Wai Kin Victor Chan, Weiwei Chen, Youakim Badr, Canrong Zhang
City, Society, and Digital Transformation [[electronic resource] ] : Proceedings of the 2022 INFORMS International Conference on Service Science / / edited by Robin Qiu, Wai Kin Victor Chan, Weiwei Chen, Youakim Badr, Canrong Zhang
Edizione [1st ed. 2022.]
Pubbl/distr/stampa Cham : , : Springer International Publishing : , : Imprint : Springer, , 2022
Descrizione fisica 1 online resource (475 pages)
Disciplina 260
Collana Lecture Notes in Operations Research
Soggetto topico Operations research
Service industries
Production management
Quantitative research
Computer science—Mathematics
Business information services
Operations Research and Decision Theory
Services
Operations Management
Data Analysis and Big Data
Mathematical Applications in Computer Science
IT in Business
Ciències empresarials
Soggetto genere / forma Congressos
Llibres electrònics
ISBN 3-031-15644-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Intro -- Contents -- 1 A Penalized Neural Network Model for Predicting Unobserved Scores of Construct Indicators and Reproducing Latent Scores of the Theoretical Constructs by Using Text Information -- Introduction -- Related Research -- Methods and Materials -- Proposed Model -- Data Collection and Preprocessing -- Model Estimation and Validation -- Results and Discussion -- Concluding Remarks -- References -- 2 Deep Learning-Based Prediction of Mechanical Ventilation Reintubation in Intensive Care Units -- Introduction -- Data Set -- Methods -- Experiments and Results -- Summary -- References -- 3 Mitigating Braess's Paradox with Information Design -- Introduction -- Literature Review -- Model -- Full Information -- Information Design -- Conclusions -- References -- 4 The Impact of Electronic Shelf Label on Customer Well-Being in the Omnichannel Smart Retail -- Introduction -- Literature Review -- Electronic Shelf Label (ESl) -- Customer Wellbeing -- Method -- Samples and Data Collection Procedure -- Data Analysis -- Results and Discussions -- Conclusions and Implications -- References -- 5 Targeted Bayesian Persuasion in a Basic Selfish Routing Game -- Introduction -- Model Setup -- Travellers' Equilibrium Route Choice -- Optimal Persuasion Policy -- Conclusion -- References -- 6 Stochastic Churn Modeling with Dynamic Attribution and Bayesian Estimation -- Introduction -- General Problem and Models -- Contractual Churn and Probability Modeling -- Probability Churn Models from Marketing -- Empirical Methods and Data -- EMS Workforce Data -- Bayesian Estimation and Inference -- Data Analysis -- Conclusion -- References -- 7 Trade Credit Pricing with Retailer's Capital Heterogeneity -- Introduction -- Literature Review -- Model -- Optimal Wholesale Pricing -- Conclusions -- References.
8 Systemic Risk Spillover Analysis of China's Banking Industry Based on Generalized Variance Decomposition Network -- Introduction -- Literature Review -- Model Construction and Description -- Volatility Model -- Risk Spillover Network Model -- Empirical Analysis of the Systemic Risk Spillover Effect -- Data Sources and Basic Statistical Analysis -- Static Risk Spillover Analysis -- Dynamic Risk Spillover Analysis -- Risk Spillover Network Analysis -- Conclusion -- References -- 9 Can We Apply Traditional Forecasting Models to Predicting Bitcoin? -- Introduction -- Methods -- Rejected Models -- Selected Models -- Variable Selection and Model Optimization -- Variable Selection and Model Optimization for ARIMA -- Data Analysis -- Data Analysis-Logistic Regression -- Model 1-Logistic Regression -- Model 2: Logistic Regression with Training/Testing Data -- Model 3: Logistic Regression with Moving Average -- Concerns of Correlation -- Data Analysis-ARIMA -- Model #4: ARIMA Model -- Dickey-Fuller Test -- ARIMA Analysis -- Model 5: ARIMA with Moving Average -- Summary -- References -- 10 Research on the Integration of Market Supervision Big Data from the Perspective of Life Cycle-Take the Jiangsu Provincial Market Supervision Bureau as an Example -- Introduction -- Current Situation and Challenges of Market Supervision Data Management in Jiangsu Province -- The Current Situation of Data Management -- The Challenges of Data Management -- The Integration of Market Supervision Big Data from the Perspective of Life Cycle -- Data Collection -- Data Processing -- Data Storage -- Data Integration -- Data Sharing -- Summary and Outlook -- References -- 11 Group-Level Human Affect Recognition with Multiple Graph Kernel Fusion -- Introduction -- Related Work -- Methodology -- Problem Formulation -- Graph Kernel Construction.
From SVM to Deep Multiple Kernel Learning -- Experiment -- Database Description -- Ablation Study -- Comparison with SVM and MKL -- Algorithm Comparison -- Conclusion -- References -- 12 An Anticipative Order Reservation and Online Order Batching Algorithm Based on Machine Learning -- Introduction -- Literature Review -- Static Order Batching Problem -- On-Line Order Batching Problem -- Machine Learning Method on Order Batching -- Problem Description -- Warehouse and Data Description -- Model -- Methodology -- An Anticipative Order Reservation Mechanism -- Reserving Algorithm -- Algorithm of OOBPRM -- Benchmark Algorithm -- Result -- Instances and Parameters -- Sensitivity Analysis of Threshold -- Numerical Experiments -- Summary -- References -- 13 Human-Robotic Collaborative Mode Analysis in Human-Robotic Collaborative Order Picking Systems -- Introduction -- Literature Review -- Collaborative Modes and Modelling -- Assumptions and Notation -- Mode1: Couple -- Mode2: Robot-In-Lead -- Mode3: Picker-In-Lead -- Solution Method for Queueing Network -- Estimation of Load-Dependent Service Rate of FJQN -- Estimation of the Performance Measures of SOQN -- Analytical Model Validation and Numerical Experiments -- Validation with Simulation -- Resource Allocation and Zoning Strategy -- Summary -- References -- 14 Electric Power Personal Accident Evolution Analysis Based on Event Evolutionary Graph -- Introduction -- Proposed Framework -- Relationship Recognition -- Event Extraction -- Event Generalization -- Experiment -- Data Pre-Process -- Electric Power Personal Casualty Accident EEG Generation -- Electric Power Personal Casualty Accident Abstract EEG Generation -- Electric Power Personal Casualty Accident Evolution Analysis -- Conclusion -- References -- 15 Research on Suicide Risk Spectrum of Prisoners Based on Fourier Transform -- Introduction.
Related Work -- Methods -- Influencing Factors -- Basic Model -- Integrated model -- Experiments -- Simulation of Overall Prisoner Suicide Risk -- Simulation of Specific Prisoner Groups -- Frequency Domain Analysis -- Results -- Conclusion -- References -- 16 A Deep Learning Model for Mining Behavioral Preference of Home Care Demanders to Suppliers -- Introduction -- Literature Review -- Problem Formulation -- General Framework of the User Behavioral Preference Mining -- Input Layer -- Embedding Layer -- Preferred Feature Mining Layer -- Prediction Layer -- Training Layer -- Experiments and Results -- Data Preparation -- Parameter Setting and Operating Environment -- Experimental Results -- Summary -- References -- 17 Dynamic Ranking of Physicians in Online Healthcare Platforms with Multiple Service Types -- Introduction -- Literature Review -- Choice Models -- Dynamic Resource Allocation -- Problem Formulation -- Static Ranking Problem -- Dynamic Programming Formulation -- Dynamic Ranking Methods -- Inventory Balancing Methods -- Linear Approximation Methods -- Benchmark Methods -- Numerical Experiment -- Numerical Experiment Design -- Numerical Results -- Conclusion -- References -- 18 Analysis on Technological Innovation Efficiency in Equipment Manufacturing Industry -- Introduction -- Research Methods -- Data Envelopment Analysis -- Malmquist Productivity Index -- Grey Relation Model -- Index Selection and Data Sources -- Indicators Selection -- Data Sources -- Empirical Research -- Static Efficiency Measurement -- Dynamic Efficiency Analysis -- Analysis of Influencing Factors Based on GRA -- Summary and Thinking -- References -- 19 Bikes Detention Game in Free-Float Bike Sharing Systems -- Introduction -- Model Setup -- Analysis -- The Network Model of Bikes Detention Game -- Numerical Experiments -- Conclusion -- Appendix.Proof -- References.
20 On the Value of Orderly Charging in Improving Power Grid Resilience -- Introduction -- References -- Problem Description and Formulation -- Model Assumptions -- Parameter -- Orderly Charging Scheduling Model -- Model Formulation -- Solution Approach -- Numerical Study -- Data Descriptions: Monte Carlo Simulation -- Orderly Charging Scheduling Policy Performance -- Influence of Objective Function Coefficients -- Conclusions and Future Work -- References -- 21 Mixed-Integer Linear Programming Formulations for the Inbound Container Remarshaling Problem in an Automated Container Terminal -- Introduction -- Literature Review -- Problem Definition -- Mixed-Integer Linear Programming Formulations -- Move-Based Model -- Allocation-Based Model -- Numerical Experiments -- Conclusion -- References -- 22 Products and Services Bundling Under Horizontal Market Competitions -- Introduction -- Literature Review -- Model Setup and Equilibrium Analysis -- Scenario 1: A Bundling and B Bundling -- Scenario 2: A Product and B Service -- Comparison and Discussion -- Conclusion -- References -- 23 Robust Facility Location Selection Under Facility Failure in Close-Loop Supply Chain -- Introduction -- Reference -- Problem Description and Formulation -- Parameter -- Two Stage Robust Optimization Model -- Model Formulation -- Robust Model Transformation -- Numerical Study -- Conclusions and Future Work -- Bibliography -- 24 Analysis of Factors Influencing the Selection of Billing Model for Whole-Process Engineering Consulting Services Based on DEMATEL-ISM -- Introduction -- Literature Review -- Framework and Critical Factors for the Selection of Billing Model for Whole- Process Engineering Consulting Services -- Factor Analysis and Results -- DEMATEL-ISM -- Factor Attribute Analysis Based on DEMATEL -- Hierarchy of Factors Using ISM.
DEMATEL-ISM Model of Factors in the Billing of Whole-Process Engineering Consulting Service.
Record Nr. UNISA-996503551603316
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2022
Materiale a stampa
Lo trovi qui: Univ. di Salerno
Opac: Controlla la disponibilità qui
CoDesign for Public-Interest Services / / by Daniela Selloni
CoDesign for Public-Interest Services / / by Daniela Selloni
Autore Selloni Daniela
Edizione [1st ed. 2017.]
Pubbl/distr/stampa Cham : , : Springer International Publishing : , : Imprint : Springer, , 2017
Descrizione fisica 1 online resource (XXVI, 193 p. 22 illus.)
Disciplina 350.711
Collana Research for Development
Soggetto topico Social service
Welfare economics
Service industries
Sustainable development
Assessment
Social Work and Community Development
Social Choice/Welfare Economics/Public Choice/Political Economy
Services
Sustainable Development
Assessment, Testing and Evaluation
ISBN 3-319-53243-X
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Introduction -- Part I Framing the scenario of public-interest services: Citizen activism and social innovation -- New forms of economies: sharing economy, collaborative consumption, peer-to-peer economy -- New forms of welfare: relational welfare, second welfare, co-production -- Design for public-interest services: an emerging field of experimentation -- Part II Experimenting with public-interest services: The ‘Creative Citizens’ experimentation (POLIMI DESIS Lab) -- Comparing ‘Creative Citizens’ with a set of interconnected experimentations. Reflections from the comparative analysis. Part III Infrastructuring public-interest services: Defining a collaborative infrastructure -- Infrastructuring by design -- Expert designer’s role – much more than facilitating -- Codesign for the public interest.
Record Nr. UNINA-9910252708203321
Selloni Daniela  
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2017
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
A comparison of metropolitan and non-metropolitan employment characteristics : indications of the size of non-metropolitan mobile communication services user class / / R.E. Wilcox
A comparison of metropolitan and non-metropolitan employment characteristics : indications of the size of non-metropolitan mobile communication services user class / / R.E. Wilcox
Autore Wilcox R. E (Reed Emil), <1956->
Pubbl/distr/stampa Pasadena, California : , : Jet Propulsion Laboratory, California Institute of Technology
Descrizione fisica 1 online resource (105 unnumbered pages) : illustrations
Collana NASA-CR
Soggetto topico Cities
Employment
Land mobile satellite service
Radio communication
Rural areas
Services
Suburban areas
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Altri titoli varianti Comparison of metropolitan and non-metropolitan employment characteristics
Record Nr. UNINA-9910705368503321
Wilcox R. E (Reed Emil), <1956->  
Pasadena, California : , : Jet Propulsion Laboratory, California Institute of Technology
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Competitiveness Creation and Maintenance in the Postal Services Industry : A Lithuanian Case Study / / by Vaida Pilinkienė, Vilma Deltuvaitė, Asta Daunorienė, Vaidas Gaidelys
Competitiveness Creation and Maintenance in the Postal Services Industry : A Lithuanian Case Study / / by Vaida Pilinkienė, Vilma Deltuvaitė, Asta Daunorienė, Vaidas Gaidelys
Autore Pilinkienė Vaida
Edizione [1st ed. 2017.]
Pubbl/distr/stampa Cham : , : Springer International Publishing : , : Imprint : Springer, , 2017
Descrizione fisica 1 online resource (XXVIII, 562 p.)
Disciplina 658.4092
Soggetto topico Leadership
Industrial organization
Service industries
Management information systems
Industrial management
Management
Market research
Business Strategy/Leadership
Industrial Organization
Services
Business Process Management
Innovation/Technology Management
Market Research/Competitive Intelligence
ISBN 3-319-31906-X
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Introduction -- Concept of Competitiveness and Methodological Principles of Competition Assessment -- Legal Regulation of Competition in Postal, Courier and Financial Services Industries -- Competition in Postal, Courier and Financial Services Industries -- Lithuanian Universal Postal Services Provider: Profile, Facts and Figures -- Lithuanian Universal Postal Services Provider's Business Strategy and Problems in Competitiveness -- Competitiveness Creation and Maintenance Experience in Lithuania and Foreign Countries -- Development of Lithuanian Universal Postal Services Provider's Competitiveness Maintenance Model -- Lithuanian Universal Postal Services Provider's Competitiveness Maintenance Strategy -- Conclusions and Recommendations -- Annexes. .
Record Nr. UNINA-9910254917103321
Pilinkienė Vaida  
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2017
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Complaint Management and Channel Choice : An Analysis of Customer Perceptions / / by Stefan Garding, Andrea Bruns
Complaint Management and Channel Choice : An Analysis of Customer Perceptions / / by Stefan Garding, Andrea Bruns
Autore Garding Stefan
Edizione [1st ed. 2015.]
Pubbl/distr/stampa Cham : , : Springer International Publishing : , : Imprint : Springer, , 2015
Descrizione fisica 1 online resource (113 p.)
Disciplina 381.33
Collana SpringerBriefs in Business
Soggetto topico Customer relations—Management
Sales management
Service industries
Customer Relationship Management
Sales/Distribution
Services
ISBN 3-319-18179-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Organisational Complaint Management -- Moving Towards Successful Complaint Management -- Conceptualising Customer Expectations with Complaint Channels -- Analysis of Customers' Complaint Channel Choice and Complaint Behaviour -- Conclusions for Organisational Complaint Management and Future Research.
Record Nr. UNINA-9910298469203321
Garding Stefan  
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Contemporary Management and Science Issues in the Halal Industry [[electronic resource] ] : Proceedings of the International Malaysia Halal Conference (IMHALAL) / / edited by Faridah Hassan, Ismah Osman, Erne Suzila Kassim, Balkis Haris, Rohana Hassan
Contemporary Management and Science Issues in the Halal Industry [[electronic resource] ] : Proceedings of the International Malaysia Halal Conference (IMHALAL) / / edited by Faridah Hassan, Ismah Osman, Erne Suzila Kassim, Balkis Haris, Rohana Hassan
Edizione [1st ed. 2019.]
Pubbl/distr/stampa Singapore : , : Springer Singapore : , : Imprint : Springer, , 2019
Descrizione fisica 1 online resource (IX, 519 p. 123 illus., 77 illus. in color.)
Disciplina 338.4
Soggetto topico Service industries
Quality of life
Food—Biotechnology
Services
Quality of Life Research
Food Science
ISBN 981-13-2677-0
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Chapter 1: Halal Science -- Chapter 2: Halal Business Model -- Chapter 3: Halal Management and Finance -- Chapter 4: Food Security -- Chapter 5: Halal and Quality of Life -- Chapter 6: Halal and Technology -- Chapter 7: Halal Standards and Regulations.
Record Nr. UNINA-9910350210603321
Singapore : , : Springer Singapore : , : Imprint : Springer, , 2019
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui