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2006 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI 2006
| 2006 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI 2006 |
| Pubbl/distr/stampa | [Place of publication not identified], : IEEE, 2006 |
| Soggetto topico |
Business logistics - Technological innovations
Delivery of goods Service industries Management Business & Economics Management Styles & Communication |
| ISBN |
1-5090-9226-9
1-4244-0318-9 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910142704803321 |
| [Place of publication not identified], : IEEE, 2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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2006 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI 2006
| 2006 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI 2006 |
| Pubbl/distr/stampa | [Place of publication not identified], : IEEE, 2006 |
| Soggetto topico |
Business logistics - Technological innovations
Delivery of goods Service industries Management Business & Economics Management Styles & Communication |
| ISBN |
1-5090-9226-9
1-4244-0318-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNISA-996216751203316 |
| [Place of publication not identified], : IEEE, 2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
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Achieving Environmental Sustainability in the Sports Sector : Nature Means That Future / / by Ahmet Atalay, Biruta Švagždienė
| Achieving Environmental Sustainability in the Sports Sector : Nature Means That Future / / by Ahmet Atalay, Biruta Švagždienė |
| Autore | Atalay Ahmet |
| Edizione | [1st ed. 2023.] |
| Pubbl/distr/stampa | Cham : , : Springer Nature Switzerland : , : Imprint : Springer, , 2023 |
| Descrizione fisica | 1 online resource (118 pages) |
| Disciplina |
363.70561
796.069 |
| Altri autori (Persone) | SvagždienėBiruta |
| Collana | SpringerBriefs in Applied Sciences and Technology |
| Soggetto topico |
Environmental policy
Urban policy Technological innovations Service industries Environmental management Environmental Policy Urban Policy Innovation and Technology Management Entertainment Industry Environmental Management |
| ISBN | 3-031-37401-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Sustainable Development -- Sustainable Development Goals -- Economic Sustainable -- Social Sustainable -- Environmentally Sustainable -- Environmental Sustainability in Sport -- Case Study -- Suggestions to Reduce Negative effects of sport -- Conclusion. |
| Record Nr. | UNINA-9910736001803321 |
Atalay Ahmet
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| Cham : , : Springer Nature Switzerland : , : Imprint : Springer, , 2023 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Achieving service excellence : maximizing enterprise performance through innovation and technology / / C.M. Chang
| Achieving service excellence : maximizing enterprise performance through innovation and technology / / C.M. Chang |
| Autore | Chang C. M (Ching Ming), <1935-> |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014 |
| Descrizione fisica | 1 online resource (148 p.) |
| Disciplina | 338.4 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico | Service industries |
| Soggetto genere / forma | Electronic books. |
| Soggetto non controllato |
strategic differentiation
operational excellence service excellence engineers and service professionals skills and knowledge innovation and technology |
| ISBN | 1-60649-545-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Preface -- 1. Service growth -- 2. Strategic differentiation -- 3. Operational excellence -- 4. Take charge, conclusions -- Notes -- References -- Index. |
| Record Nr. | UNINA-9910453475403321 |
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Chang C. M (Ching Ming), <1935->
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||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Achieving service excellence : maximizing enterprise performance through innovation and technology / / C.M. Chang
| Achieving service excellence : maximizing enterprise performance through innovation and technology / / C.M. Chang |
| Autore | Chang C. M (Ching Ming), <1935-> |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014 |
| Descrizione fisica | 1 online resource (148 p.) |
| Disciplina | 338.4 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico | Service industries |
| Soggetto non controllato |
strategic differentiation
operational excellence service excellence engineers and service professionals skills and knowledge innovation and technology |
| ISBN | 1-60649-545-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Preface -- 1. Service growth -- 2. Strategic differentiation -- 3. Operational excellence -- 4. Take charge, conclusions -- Notes -- References -- Index. |
| Record Nr. | UNINA-9910790855103321 |
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Chang C. M (Ching Ming), <1935->
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||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Achieving service excellence : maximizing enterprise performance through innovation and technology / / C.M. Chang
| Achieving service excellence : maximizing enterprise performance through innovation and technology / / C.M. Chang |
| Autore | Chang C. M (Ching Ming), <1935-> |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014 |
| Descrizione fisica | 1 online resource (148 p.) |
| Disciplina | 338.4 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico | Service industries |
| Soggetto non controllato |
strategic differentiation
operational excellence service excellence engineers and service professionals skills and knowledge innovation and technology |
| ISBN | 1-60649-545-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Preface -- 1. Service growth -- 2. Strategic differentiation -- 3. Operational excellence -- 4. Take charge, conclusions -- Notes -- References -- Index. |
| Record Nr. | UNINA-9910819553603321 |
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Chang C. M (Ching Ming), <1935->
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||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Advances in Consulting Research : Recent Findings and Practical Cases / / edited by Volker Nissen
| Advances in Consulting Research : Recent Findings and Practical Cases / / edited by Volker Nissen |
| Edizione | [1st ed. 2019.] |
| Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2019 |
| Descrizione fisica | 1 online resource (423 pages) |
| Disciplina | 001 |
| Collana | Contributions to Management Science |
| Soggetto topico |
Service industries
Information technology Business—Data processing Leadership Personnel management Services IT in Business Business Strategy/Leadership Human Resource Management |
| ISBN | 3-319-95999-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Consulting Research - A Scientific Perspective on Consulting -- Part II: General Issues in Consulting -- Part III: Consulting Fields and Approaches -- Part IV: Consulting Clients and Markets -- Part V: Future of Consulting. . |
| Record Nr. | UNINA-9910337794203321 |
| Cham : , : Springer International Publishing : , : Imprint : Springer, , 2019 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Advances in The Human Side of Service Engineering : Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, July 17−21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA / / edited by Louis E. Freund, Wojciech Cellary
| Advances in The Human Side of Service Engineering : Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, July 17−21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA / / edited by Louis E. Freund, Wojciech Cellary |
| Edizione | [1st ed. 2018.] |
| Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2018 |
| Descrizione fisica | 1 online resource (XIII, 240 p. 50 illus.) |
| Disciplina | 620.82 |
| Collana | Advances in Intelligent Systems and Computing |
| Soggetto topico |
Engineering economics
Engineering economy User interfaces (Computer systems) Service industries Computational intelligence Engineering Economics, Organization, Logistics, Marketing User Interfaces and Human Computer Interaction Services Computational Intelligence |
| ISBN | 3-319-60486-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910299920903321 |
| Cham : , : Springer International Publishing : , : Imprint : Springer, , 2018 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Boundary Spanning Elements and the Marketing Function in Organizations : Concepts and Empirical Studies / / edited by Sunil Sahadev, Keyoor Purani, Neeru Malhotra
| Boundary Spanning Elements and the Marketing Function in Organizations : Concepts and Empirical Studies / / edited by Sunil Sahadev, Keyoor Purani, Neeru Malhotra |
| Edizione | [1st ed. 2015.] |
| Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2015 |
| Descrizione fisica | 1 online resource (174 p.) |
| Disciplina | 658.8 |
| Soggetto topico |
Marketing
Sales management Globalization Markets Personnel management Service industries Sales/Distribution Emerging Markets/Globalization Human Resource Management Services |
| ISBN | 3-319-13440-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Managing Boundary Spanning Elements: An Introduction -- Customer Cyberbullying: The Experiences of India's International-Facing Call Centre Agents -- A Study of Service Worker Burnout in Russia -- Drivers of Salesperson's Customer Orientation - A Work Value Perspective -- Exploring the Role of Salesperson Attributes and Service Behaviors in Adaptive Selling -- The Mediating Role of Role Stress in the Relationship Between Goal Orientation and Job satisfaction Among Salespersons: An Empirical Study -- Management Interventions and Prosocial Behaviours: Understanding the Mediating Mechanisms -- Customer Responses to Service Failure and Recovery Experiences -- Boundary Objects and End User Engagement: Illustrations from the Social Enterprise Domain -- Boundary Spanning Challenges in a Co-Creative Enterprise: Lesson from Social Problem-Solving Collaborations. |
| Record Nr. | UNINA-9910298482403321 |
| Cham : , : Springer International Publishing : , : Imprint : Springer, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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City, Society, and Digital Transformation [[electronic resource] ] : Proceedings of the 2022 INFORMS International Conference on Service Science / / edited by Robin Qiu, Wai Kin Victor Chan, Weiwei Chen, Youakim Badr, Canrong Zhang
| City, Society, and Digital Transformation [[electronic resource] ] : Proceedings of the 2022 INFORMS International Conference on Service Science / / edited by Robin Qiu, Wai Kin Victor Chan, Weiwei Chen, Youakim Badr, Canrong Zhang |
| Edizione | [1st ed. 2022.] |
| Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2022 |
| Descrizione fisica | 1 online resource (475 pages) |
| Disciplina | 260 |
| Collana | Lecture Notes in Operations Research |
| Soggetto topico |
Operations research
Service industries Production management Quantitative research Computer science—Mathematics Business information services Operations Research and Decision Theory Services Operations Management Data Analysis and Big Data Mathematical Applications in Computer Science IT in Business Ciències empresarials |
| Soggetto genere / forma |
Congressos
Llibres electrònics |
| ISBN | 3-031-15644-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Intro -- Contents -- 1 A Penalized Neural Network Model for Predicting Unobserved Scores of Construct Indicators and Reproducing Latent Scores of the Theoretical Constructs by Using Text Information -- Introduction -- Related Research -- Methods and Materials -- Proposed Model -- Data Collection and Preprocessing -- Model Estimation and Validation -- Results and Discussion -- Concluding Remarks -- References -- 2 Deep Learning-Based Prediction of Mechanical Ventilation Reintubation in Intensive Care Units -- Introduction -- Data Set -- Methods -- Experiments and Results -- Summary -- References -- 3 Mitigating Braess's Paradox with Information Design -- Introduction -- Literature Review -- Model -- Full Information -- Information Design -- Conclusions -- References -- 4 The Impact of Electronic Shelf Label on Customer Well-Being in the Omnichannel Smart Retail -- Introduction -- Literature Review -- Electronic Shelf Label (ESl) -- Customer Wellbeing -- Method -- Samples and Data Collection Procedure -- Data Analysis -- Results and Discussions -- Conclusions and Implications -- References -- 5 Targeted Bayesian Persuasion in a Basic Selfish Routing Game -- Introduction -- Model Setup -- Travellers' Equilibrium Route Choice -- Optimal Persuasion Policy -- Conclusion -- References -- 6 Stochastic Churn Modeling with Dynamic Attribution and Bayesian Estimation -- Introduction -- General Problem and Models -- Contractual Churn and Probability Modeling -- Probability Churn Models from Marketing -- Empirical Methods and Data -- EMS Workforce Data -- Bayesian Estimation and Inference -- Data Analysis -- Conclusion -- References -- 7 Trade Credit Pricing with Retailer's Capital Heterogeneity -- Introduction -- Literature Review -- Model -- Optimal Wholesale Pricing -- Conclusions -- References.
8 Systemic Risk Spillover Analysis of China's Banking Industry Based on Generalized Variance Decomposition Network -- Introduction -- Literature Review -- Model Construction and Description -- Volatility Model -- Risk Spillover Network Model -- Empirical Analysis of the Systemic Risk Spillover Effect -- Data Sources and Basic Statistical Analysis -- Static Risk Spillover Analysis -- Dynamic Risk Spillover Analysis -- Risk Spillover Network Analysis -- Conclusion -- References -- 9 Can We Apply Traditional Forecasting Models to Predicting Bitcoin? -- Introduction -- Methods -- Rejected Models -- Selected Models -- Variable Selection and Model Optimization -- Variable Selection and Model Optimization for ARIMA -- Data Analysis -- Data Analysis-Logistic Regression -- Model 1-Logistic Regression -- Model 2: Logistic Regression with Training/Testing Data -- Model 3: Logistic Regression with Moving Average -- Concerns of Correlation -- Data Analysis-ARIMA -- Model #4: ARIMA Model -- Dickey-Fuller Test -- ARIMA Analysis -- Model 5: ARIMA with Moving Average -- Summary -- References -- 10 Research on the Integration of Market Supervision Big Data from the Perspective of Life Cycle-Take the Jiangsu Provincial Market Supervision Bureau as an Example -- Introduction -- Current Situation and Challenges of Market Supervision Data Management in Jiangsu Province -- The Current Situation of Data Management -- The Challenges of Data Management -- The Integration of Market Supervision Big Data from the Perspective of Life Cycle -- Data Collection -- Data Processing -- Data Storage -- Data Integration -- Data Sharing -- Summary and Outlook -- References -- 11 Group-Level Human Affect Recognition with Multiple Graph Kernel Fusion -- Introduction -- Related Work -- Methodology -- Problem Formulation -- Graph Kernel Construction. From SVM to Deep Multiple Kernel Learning -- Experiment -- Database Description -- Ablation Study -- Comparison with SVM and MKL -- Algorithm Comparison -- Conclusion -- References -- 12 An Anticipative Order Reservation and Online Order Batching Algorithm Based on Machine Learning -- Introduction -- Literature Review -- Static Order Batching Problem -- On-Line Order Batching Problem -- Machine Learning Method on Order Batching -- Problem Description -- Warehouse and Data Description -- Model -- Methodology -- An Anticipative Order Reservation Mechanism -- Reserving Algorithm -- Algorithm of OOBPRM -- Benchmark Algorithm -- Result -- Instances and Parameters -- Sensitivity Analysis of Threshold -- Numerical Experiments -- Summary -- References -- 13 Human-Robotic Collaborative Mode Analysis in Human-Robotic Collaborative Order Picking Systems -- Introduction -- Literature Review -- Collaborative Modes and Modelling -- Assumptions and Notation -- Mode1: Couple -- Mode2: Robot-In-Lead -- Mode3: Picker-In-Lead -- Solution Method for Queueing Network -- Estimation of Load-Dependent Service Rate of FJQN -- Estimation of the Performance Measures of SOQN -- Analytical Model Validation and Numerical Experiments -- Validation with Simulation -- Resource Allocation and Zoning Strategy -- Summary -- References -- 14 Electric Power Personal Accident Evolution Analysis Based on Event Evolutionary Graph -- Introduction -- Proposed Framework -- Relationship Recognition -- Event Extraction -- Event Generalization -- Experiment -- Data Pre-Process -- Electric Power Personal Casualty Accident EEG Generation -- Electric Power Personal Casualty Accident Abstract EEG Generation -- Electric Power Personal Casualty Accident Evolution Analysis -- Conclusion -- References -- 15 Research on Suicide Risk Spectrum of Prisoners Based on Fourier Transform -- Introduction. Related Work -- Methods -- Influencing Factors -- Basic Model -- Integrated model -- Experiments -- Simulation of Overall Prisoner Suicide Risk -- Simulation of Specific Prisoner Groups -- Frequency Domain Analysis -- Results -- Conclusion -- References -- 16 A Deep Learning Model for Mining Behavioral Preference of Home Care Demanders to Suppliers -- Introduction -- Literature Review -- Problem Formulation -- General Framework of the User Behavioral Preference Mining -- Input Layer -- Embedding Layer -- Preferred Feature Mining Layer -- Prediction Layer -- Training Layer -- Experiments and Results -- Data Preparation -- Parameter Setting and Operating Environment -- Experimental Results -- Summary -- References -- 17 Dynamic Ranking of Physicians in Online Healthcare Platforms with Multiple Service Types -- Introduction -- Literature Review -- Choice Models -- Dynamic Resource Allocation -- Problem Formulation -- Static Ranking Problem -- Dynamic Programming Formulation -- Dynamic Ranking Methods -- Inventory Balancing Methods -- Linear Approximation Methods -- Benchmark Methods -- Numerical Experiment -- Numerical Experiment Design -- Numerical Results -- Conclusion -- References -- 18 Analysis on Technological Innovation Efficiency in Equipment Manufacturing Industry -- Introduction -- Research Methods -- Data Envelopment Analysis -- Malmquist Productivity Index -- Grey Relation Model -- Index Selection and Data Sources -- Indicators Selection -- Data Sources -- Empirical Research -- Static Efficiency Measurement -- Dynamic Efficiency Analysis -- Analysis of Influencing Factors Based on GRA -- Summary and Thinking -- References -- 19 Bikes Detention Game in Free-Float Bike Sharing Systems -- Introduction -- Model Setup -- Analysis -- The Network Model of Bikes Detention Game -- Numerical Experiments -- Conclusion -- Appendix.Proof -- References. 20 On the Value of Orderly Charging in Improving Power Grid Resilience -- Introduction -- References -- Problem Description and Formulation -- Model Assumptions -- Parameter -- Orderly Charging Scheduling Model -- Model Formulation -- Solution Approach -- Numerical Study -- Data Descriptions: Monte Carlo Simulation -- Orderly Charging Scheduling Policy Performance -- Influence of Objective Function Coefficients -- Conclusions and Future Work -- References -- 21 Mixed-Integer Linear Programming Formulations for the Inbound Container Remarshaling Problem in an Automated Container Terminal -- Introduction -- Literature Review -- Problem Definition -- Mixed-Integer Linear Programming Formulations -- Move-Based Model -- Allocation-Based Model -- Numerical Experiments -- Conclusion -- References -- 22 Products and Services Bundling Under Horizontal Market Competitions -- Introduction -- Literature Review -- Model Setup and Equilibrium Analysis -- Scenario 1: A Bundling and B Bundling -- Scenario 2: A Product and B Service -- Comparison and Discussion -- Conclusion -- References -- 23 Robust Facility Location Selection Under Facility Failure in Close-Loop Supply Chain -- Introduction -- Reference -- Problem Description and Formulation -- Parameter -- Two Stage Robust Optimization Model -- Model Formulation -- Robust Model Transformation -- Numerical Study -- Conclusions and Future Work -- Bibliography -- 24 Analysis of Factors Influencing the Selection of Billing Model for Whole-Process Engineering Consulting Services Based on DEMATEL-ISM -- Introduction -- Literature Review -- Framework and Critical Factors for the Selection of Billing Model for Whole- Process Engineering Consulting Services -- Factor Analysis and Results -- DEMATEL-ISM -- Factor Attribute Analysis Based on DEMATEL -- Hierarchy of Factors Using ISM. DEMATEL-ISM Model of Factors in the Billing of Whole-Process Engineering Consulting Service. |
| Record Nr. | UNINA-9910634050003321 |
| Cham : , : Springer International Publishing : , : Imprint : Springer, , 2022 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Soggetto topico
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Service industries
(212)
- Services (96)
- Management (34)
- Marketing (29)
- IT in Business (20)