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The joy of lean : transforming, leading, and sustaining a culture of engaged team performance / / Dodd Starbird
| The joy of lean : transforming, leading, and sustaining a culture of engaged team performance / / Dodd Starbird |
| Autore | Starbird Dodd |
| Pubbl/distr/stampa | Milwaukee, Wisconsin : , : ASQ Quality Press, , [2016] |
| Descrizione fisica | 1 online resource (176 pages) : illustrations |
| Disciplina | 658.4013 |
| Soggetto topico |
Leadership
Organizational effectiveness - Management Quality control - Management Teams in the workplace - Management |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-953079-43-1 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910511895103321 |
Starbird Dodd
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| Milwaukee, Wisconsin : , : ASQ Quality Press, , [2016] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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The joy of lean : transforming, leading, and sustaining a culture of engaged team performance / / Dodd Starbird
| The joy of lean : transforming, leading, and sustaining a culture of engaged team performance / / Dodd Starbird |
| Autore | Starbird Dodd |
| Pubbl/distr/stampa | Milwaukee, Wisconsin : , : ASQ Quality Press, , [2016] |
| Descrizione fisica | 1 online resource (176 pages) : illustrations |
| Disciplina | 658.4013 |
| Soggetto topico |
Leadership
Organizational effectiveness - Management Quality control - Management Teams in the workplace - Management |
| ISBN |
1-5231-4656-7
1-953079-43-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910794400103321 |
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Starbird Dodd
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| Milwaukee, Wisconsin : , : ASQ Quality Press, , [2016] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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The joy of lean : transforming, leading, and sustaining a culture of engaged team performance / / Dodd Starbird
| The joy of lean : transforming, leading, and sustaining a culture of engaged team performance / / Dodd Starbird |
| Autore | Starbird Dodd |
| Pubbl/distr/stampa | Milwaukee, Wisconsin : , : ASQ Quality Press, , [2016] |
| Descrizione fisica | 1 online resource (176 pages) : illustrations |
| Disciplina | 658.4013 |
| Soggetto topico |
Leadership
Organizational effectiveness - Management Quality control - Management Teams in the workplace - Management |
| ISBN |
1-5231-4656-7
1-953079-43-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910825361203321 |
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Starbird Dodd
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| Milwaukee, Wisconsin : , : ASQ Quality Press, , [2016] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Proceedings of the 2018 IEEE International Conference "Quality Management, Transport and Information Security, Information Technologies" (IT&QM&IS) : September, 24-28, 2018, St. Petersburg, Russia / / Institute of Electrical and Electronics Engineers
| Proceedings of the 2018 IEEE International Conference "Quality Management, Transport and Information Security, Information Technologies" (IT&QM&IS) : September, 24-28, 2018, St. Petersburg, Russia / / Institute of Electrical and Electronics Engineers |
| Pubbl/distr/stampa | Piscataway, New Jersey : , : nstitute of Electrical and Electronics Engineers, , 2018 |
| Descrizione fisica | 1 online resource (398 pages) |
| Disciplina | 005.8 |
| Soggetto topico |
Computer security
Quality control - Management |
| ISBN | 1-5386-6757-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNISA-996280361503316 |
| Piscataway, New Jersey : , : nstitute of Electrical and Electronics Engineers, , 2018 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
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Proceedings of the 2018 IEEE International Conference "Quality Management, Transport and Information Security, Information Technologies" (IT&QM&IS) : September, 24-28, 2018, St. Petersburg, Russia / / Institute of Electrical and Electronics Engineers
| Proceedings of the 2018 IEEE International Conference "Quality Management, Transport and Information Security, Information Technologies" (IT&QM&IS) : September, 24-28, 2018, St. Petersburg, Russia / / Institute of Electrical and Electronics Engineers |
| Pubbl/distr/stampa | Piscataway, New Jersey : , : nstitute of Electrical and Electronics Engineers, , 2018 |
| Descrizione fisica | 1 online resource (398 pages) |
| Disciplina | 005.8 |
| Soggetto topico |
Computer security
Quality control - Management |
| ISBN | 1-5386-6757-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910293156703321 |
| Piscataway, New Jersey : , : nstitute of Electrical and Electronics Engineers, , 2018 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Quality of experience engineering for customer added value services : from evaluation to monitoring / / edited by Abdelhamid Mellouk, Antonio Cuadra-Sanchez
| Quality of experience engineering for customer added value services : from evaluation to monitoring / / edited by Abdelhamid Mellouk, Antonio Cuadra-Sanchez |
| Pubbl/distr/stampa | London, England ; ; Hoboken, New Jersey : , : ISTE : , : Wiley, , 2014 |
| Descrizione fisica | 1 online resource (288 p.) |
| Disciplina | 658.812 |
| Collana | Networks and Telecommunications Series |
| Soggetto topico |
Customer services - Management
Customer services - Quality control Quality control - Management Total quality management - Data processing |
| ISBN |
1-118-98435-8
1-118-98434-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Title Page ; Copyright; Contents; Preface; Chapter 1. Challenges for Quality of Experience Engineering for Added Value Services; 1.1. Introduction and challenges; 1.2. Contents; 1.2.1. Chapter 2: An Ecosystem for customer experience management; 1.2.2. Chapter 3: Measuring MPEG frame loss rate to evaluate the QoE in IPTV services; 1.2.3. Chapter 4: Estimating the effect of context on the QoE of audiovisual services; 1.2.4. Chapter 5: IPTV multiservice QOE management system; 1.2.5. Chapter 6: High speed multimedia flow classification
1.2.6. Chapter 7: User driven server Selection algorithm for CDN architecture1.2.7. Chapter 8: QoE approaches for adaptive transport of video streaming media; 1.2.8. Chapter 9: QoS and QoE effects of packet losses in multimedia video streaming; 1.2.9. Chapter 10: A model for QoE estimation based on QoS parameters monitoring for multimedia convergent services (triple play); 1.2.10. Chapter 11: Quality of experience estimators in networks; 1.2.11. Chatper 12: QoE-based network selection is heterogeneous environments; 1.3. Conclusion; Chapter 2. An Ecosystem For Customer Experience Management 2.1. Introduction2.2. Managing customer experience; 2.2.1. Customer experience management; 2.2.2. Service quality management; 2.3. Quality of experience ecosystem; 2.3.1. QoE Data sources; 2.3.2. QoE monitoring system; 2.3.3. QoE management system; 2.4. IPNQSIS; 2.5. NOTTS; 2.6. Conclusions; 2.7. Acknowledgments; 2.8. Bibliography; Chapter 3. Measuring Mpeg Frame Loss Rate to Evaluate the Quality of Experience in Iptv Services; 3.1. Introduction; 3.2. Related work; 3.3. Method description; 3.3.1. Video setup; 3.3.2. Experiment data; 3.3.3. VQM general model; 3.4. QoE prediction models 3.4.1. Packet loss rate based model3.4.2. MPEG frame types; 3.4.3. MPEG frame loss model; 3.5. Network monitoring tool; 3.5.1. Flow Monitor; 3.5.2. Capture Analyzer; 3.5.3. QoE Estimator; 3.6. Performance assessment; 3.6.1. Assessment on Intel-based PC; 3.6.2. Assessment on an ARM-based device; 3.7. Conclusions and future work; 3.8. Acknowledgments; 3.9. Bibliography; Chapter 4. Estimating The Effect of Context on the Qoe of Audiovisual Services; 4.1. Introduction; 4.2. Test content; 4.3. Subjective tests in laboratory; 4.4. Subjective tests at exhibition; 4.5. Results 4.6. Conclusions and further work4.7. Bibliography; Chapter 5. Iptv Multiservice Qoe Management System; 5.1. Introduction; 5.2. State of the art; 5.2.1. Video quality metrics; 5.2.2. Multimedia quality metrics; 5.2.3. Metrics for QoE monitoring of video services; 5.3. Multiservice IPTV probe; 5.3.1. Architecture of the IPTV probe; 5.3.2. Video quality metrics applied in the IPTV probe; 5.4. QoE management system; 5.4.1. Requirements for monitoring and management of QoE; 5.4.2. Configuration management; 5.4.3. Result management; 5.5. Conclusions; 5.6. Acknowledgments; 5.7. Bibliography Chapter 6. High Speed Multimedia Flow Classification |
| Record Nr. | UNINA-9910132333603321 |
| London, England ; ; Hoboken, New Jersey : , : ISTE : , : Wiley, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Quality of experience engineering for customer added value services : from evaluation to monitoring / / edited by Abdelhamid Mellouk, Antonio Cuadra-Sanchez
| Quality of experience engineering for customer added value services : from evaluation to monitoring / / edited by Abdelhamid Mellouk, Antonio Cuadra-Sanchez |
| Pubbl/distr/stampa | London, England ; ; Hoboken, New Jersey : , : ISTE : , : Wiley, , 2014 |
| Descrizione fisica | 1 online resource (288 p.) |
| Disciplina | 658.812 |
| Collana | Networks and Telecommunications Series |
| Soggetto topico |
Customer services - Management
Customer services - Quality control Quality control - Management Total quality management - Data processing |
| ISBN |
1-118-98435-8
1-118-98434-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Title Page ; Copyright; Contents; Preface; Chapter 1. Challenges for Quality of Experience Engineering for Added Value Services; 1.1. Introduction and challenges; 1.2. Contents; 1.2.1. Chapter 2: An Ecosystem for customer experience management; 1.2.2. Chapter 3: Measuring MPEG frame loss rate to evaluate the QoE in IPTV services; 1.2.3. Chapter 4: Estimating the effect of context on the QoE of audiovisual services; 1.2.4. Chapter 5: IPTV multiservice QOE management system; 1.2.5. Chapter 6: High speed multimedia flow classification
1.2.6. Chapter 7: User driven server Selection algorithm for CDN architecture1.2.7. Chapter 8: QoE approaches for adaptive transport of video streaming media; 1.2.8. Chapter 9: QoS and QoE effects of packet losses in multimedia video streaming; 1.2.9. Chapter 10: A model for QoE estimation based on QoS parameters monitoring for multimedia convergent services (triple play); 1.2.10. Chapter 11: Quality of experience estimators in networks; 1.2.11. Chatper 12: QoE-based network selection is heterogeneous environments; 1.3. Conclusion; Chapter 2. An Ecosystem For Customer Experience Management 2.1. Introduction2.2. Managing customer experience; 2.2.1. Customer experience management; 2.2.2. Service quality management; 2.3. Quality of experience ecosystem; 2.3.1. QoE Data sources; 2.3.2. QoE monitoring system; 2.3.3. QoE management system; 2.4. IPNQSIS; 2.5. NOTTS; 2.6. Conclusions; 2.7. Acknowledgments; 2.8. Bibliography; Chapter 3. Measuring Mpeg Frame Loss Rate to Evaluate the Quality of Experience in Iptv Services; 3.1. Introduction; 3.2. Related work; 3.3. Method description; 3.3.1. Video setup; 3.3.2. Experiment data; 3.3.3. VQM general model; 3.4. QoE prediction models 3.4.1. Packet loss rate based model3.4.2. MPEG frame types; 3.4.3. MPEG frame loss model; 3.5. Network monitoring tool; 3.5.1. Flow Monitor; 3.5.2. Capture Analyzer; 3.5.3. QoE Estimator; 3.6. Performance assessment; 3.6.1. Assessment on Intel-based PC; 3.6.2. Assessment on an ARM-based device; 3.7. Conclusions and future work; 3.8. Acknowledgments; 3.9. Bibliography; Chapter 4. Estimating The Effect of Context on the Qoe of Audiovisual Services; 4.1. Introduction; 4.2. Test content; 4.3. Subjective tests in laboratory; 4.4. Subjective tests at exhibition; 4.5. Results 4.6. Conclusions and further work4.7. Bibliography; Chapter 5. Iptv Multiservice Qoe Management System; 5.1. Introduction; 5.2. State of the art; 5.2.1. Video quality metrics; 5.2.2. Multimedia quality metrics; 5.2.3. Metrics for QoE monitoring of video services; 5.3. Multiservice IPTV probe; 5.3.1. Architecture of the IPTV probe; 5.3.2. Video quality metrics applied in the IPTV probe; 5.4. QoE management system; 5.4.1. Requirements for monitoring and management of QoE; 5.4.2. Configuration management; 5.4.3. Result management; 5.5. Conclusions; 5.6. Acknowledgments; 5.7. Bibliography Chapter 6. High Speed Multimedia Flow Classification |
| Record Nr. | UNINA-9910824452203321 |
| London, England ; ; Hoboken, New Jersey : , : ISTE : , : Wiley, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Statistical and managerial techniques for six sigma methodology [[electronic resource] ] : theory and application / / Stefano Barone and Eva Lo Franco
| Statistical and managerial techniques for six sigma methodology [[electronic resource] ] : theory and application / / Stefano Barone and Eva Lo Franco |
| Autore | Barone Stefano |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Chichester, West Sussex, : Wiley, 2012 |
| Descrizione fisica | 1 online resource (398 p.) |
| Disciplina | 658.4/013 |
| Altri autori (Persone) | Lo FrancoEva |
| Soggetto topico |
Total quality management
Quality control - Management Six sigma (Quality control standard) |
| ISBN |
1-119-94024-9
1-283-42540-8 9786613425409 1-119-96840-2 1-119-96839-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Six sigma methodology -- Basic managerial techniques -- Basic statistical techniques -- Advanced managerial techniques -- Advanced statistical techniques -- Six sigma methodology in action: selected black belt projects in swedish organizations. |
| Record Nr. | UNINA-9910139293903321 |
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Barone Stefano
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| Chichester, West Sussex, : Wiley, 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Unleash quality : build a winning strategy for a culture of quality that will unleash your growth and profit potential / / Arron S. Angle
| Unleash quality : build a winning strategy for a culture of quality that will unleash your growth and profit potential / / Arron S. Angle |
| Autore | Angle Arron S. |
| Pubbl/distr/stampa | Milwaukee, Wisconsin : , : ASQ Quality Press, , 2019 |
| Descrizione fisica | 1 online resource (160 pages) : illustrations |
| Disciplina | 658.4/013 |
| Soggetto topico |
Total quality management
Quality control - Management |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-951058-51-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910467598803321 |
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Angle Arron S.
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| Milwaukee, Wisconsin : , : ASQ Quality Press, , 2019 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Unleash quality : build a winning strategy for a culture of quality that will unleash your growth and profit potential / / Arron S. Angle
| Unleash quality : build a winning strategy for a culture of quality that will unleash your growth and profit potential / / Arron S. Angle |
| Autore | Angle Arron S. |
| Pubbl/distr/stampa | Milwaukee, Wisconsin : , : ASQ Quality Press, , 2019 |
| Descrizione fisica | 1 online resource (160 pages) : illustrations |
| Disciplina | 658.4/013 |
| Soggetto topico |
Total quality management
Quality control - Management |
| ISBN | 1-951058-51-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910794296503321 |
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Angle Arron S.
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| Milwaukee, Wisconsin : , : ASQ Quality Press, , 2019 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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