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Case studies in crisis communication [[electronic resource] ] : international perspectives on hits and misses / / Amiso M. George, Cornelius B. Pratt
| Case studies in crisis communication [[electronic resource] ] : international perspectives on hits and misses / / Amiso M. George, Cornelius B. Pratt |
| Autore | George Amiso M |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | New York, NY, : Routledge, 2012 |
| Descrizione fisica | 1 online resource (xxix, 554 p. ) : ill |
| Disciplina | 658.4056 |
| Altri autori (Persone) | PrattCornelius B |
| Soggetto topico |
Crisis management
Public relations - Management Social media Communication, International |
| Soggetto genere / forma | Electronic books. |
| ISBN |
0-203-19066-1
1-136-59372-1 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Part 1: Theoretical Approaches to and Socio-Cultural Perspectives in Crisis Communication Cornelius B. Pratt Part 2: The Phases of Crisis Communication Amiso M. George Part 3: Case Studies Africa Egypt Social Media Stoke a Political Revolution in Egypt Olugbenga C. Ayeni Kenya Wooing Tourists Back After A Civil Strife: The Kenyan Example Bitrus P. Gwamna Nigeria Crisis in Nigeria's Banking and Financial Industry: Government Actions Reassure Skittish, Jittery Publics Wole Adamolekun Kunle Ogedengbe and Cornelius B. Pratt South Africa Hotspot: South Durban Basin, South Africa-The ENGEN Oil Refinery Explosion Chris Skinner Asia China China's Sanlu's Infant Formula Proves Fatal Weidan Cao China & France Olympic Torch Protests in France, Reactions in China: Carrefour Learns About International Crises W. Timothy Coombs India Corporate Fraud in India: Satyam in the Spotlight Monika Vij Japan (Disaster) A Triple Disaster in One Fell Swoop: Rethinking Crisis Communication in Japan After March 11 Isaac A. Blankson, Sorin Nastasia and Min Liu Japan (Toyota) Delays, Denials, Recalls and Apologies: Fixing the Dent in Toyota's Image Amiso M. George Thailand Bringing the Government Down': Managing Thailand's Political Crisis Cornelius B. Pratt and Ronald Lee Carr Australia Victoria Burning: Confronting The 2009 Catastrophic Bushfires in Australia Christopher Galloway and Kwamena Kwansah-Aidoo Europe England 'Climategate': UK Climate Researchers' Emails Casts Doubt on Scientific Support for Global Warming Doug A. Newsom Eurozone Eurovision 2010: A Security Breach Endangers Europe's Largest TV Show Alfonso Gonzalez-Herrero France An Exceptional Fraud at Societe Generale Thierry Libaert Germany The Love Parade In Duisburg: Lessons From A Tragic Blame Game Andreas Schwarz Russia Turnaround in Russia: Crisis Communication Campaign During the 2008 War in South Ossetia Alexander G. Nikolaev Middle East Iran Iran's Twitter Revolution' from a Publics Relations Standpoint Chiara Valentini and Dean Kruckeberg Lebanon Risk Perception and Change Management: Strategic Efforts to Restore Lebanon's Tourism Sector Ali Kanso, Joseph Ajami and Abdul Karim Sinno North America Mexico Rosarito Beach: Mediated Reality and the Rebranding of a Mexican Border City Robert Brown USA No Walruses in the Gulf: BP's Need for Effective Issues Management Ashli Quesinberry Stokes South America Chile The 2010 Chilean Mining Accident: The Triumph of Transparency and Calm Leadership Emmanuel C. Alozie Colombia 'Nothing Will be the Same; Everything Will be Better': Floods in Colombia's Atlantico State Jaime S. Gomez and Soledad Leal Tying it All Together: Social Media and Revolution Crisis and Kairos: Social Media Activists Exploit Timing to Support Anti-Government Protests Jacqueline Lambiase |
| Record Nr. | UNINA-9910453430403321 |
George Amiso M
|
||
| New York, NY, : Routledge, 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Case studies in crisis communication [[electronic resource] ] : international perspectives on hits and misses / / Amiso M. George, Cornelius B. Pratt
| Case studies in crisis communication [[electronic resource] ] : international perspectives on hits and misses / / Amiso M. George, Cornelius B. Pratt |
| Autore | George Amiso M |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | New York, NY, : Routledge, 2012 |
| Descrizione fisica | 1 online resource (xxix, 554 p. ) : ill |
| Disciplina | 658.4056 |
| Altri autori (Persone) | PrattCornelius B |
| Soggetto topico |
Crisis management
Public relations - Management Social media Communication, International |
| Soggetto genere / forma | Electronic books. |
| ISBN |
0-203-19066-1
1-136-59372-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Part 1: Theoretical Approaches to and Socio-Cultural Perspectives in Crisis Communication Cornelius B. Pratt Part 2: The Phases of Crisis Communication Amiso M. George Part 3: Case Studies Africa Egypt Social Media Stoke a Political Revolution in Egypt Olugbenga C. Ayeni Kenya Wooing Tourists Back After A Civil Strife: The Kenyan Example Bitrus P. Gwamna Nigeria Crisis in Nigeria's Banking and Financial Industry: Government Actions Reassure Skittish, Jittery Publics Wole Adamolekun Kunle Ogedengbe and Cornelius B. Pratt South Africa Hotspot: South Durban Basin, South Africa-The ENGEN Oil Refinery Explosion Chris Skinner Asia China China's Sanlu's Infant Formula Proves Fatal Weidan Cao China & France Olympic Torch Protests in France, Reactions in China: Carrefour Learns About International Crises W. Timothy Coombs India Corporate Fraud in India: Satyam in the Spotlight Monika Vij Japan (Disaster) A Triple Disaster in One Fell Swoop: Rethinking Crisis Communication in Japan After March 11 Isaac A. Blankson, Sorin Nastasia and Min Liu Japan (Toyota) Delays, Denials, Recalls and Apologies: Fixing the Dent in Toyota's Image Amiso M. George Thailand Bringing the Government Down': Managing Thailand's Political Crisis Cornelius B. Pratt and Ronald Lee Carr Australia Victoria Burning: Confronting The 2009 Catastrophic Bushfires in Australia Christopher Galloway and Kwamena Kwansah-Aidoo Europe England 'Climategate': UK Climate Researchers' Emails Casts Doubt on Scientific Support for Global Warming Doug A. Newsom Eurozone Eurovision 2010: A Security Breach Endangers Europe's Largest TV Show Alfonso Gonzalez-Herrero France An Exceptional Fraud at Societe Generale Thierry Libaert Germany The Love Parade In Duisburg: Lessons From A Tragic Blame Game Andreas Schwarz Russia Turnaround in Russia: Crisis Communication Campaign During the 2008 War in South Ossetia Alexander G. Nikolaev Middle East Iran Iran's Twitter Revolution' from a Publics Relations Standpoint Chiara Valentini and Dean Kruckeberg Lebanon Risk Perception and Change Management: Strategic Efforts to Restore Lebanon's Tourism Sector Ali Kanso, Joseph Ajami and Abdul Karim Sinno North America Mexico Rosarito Beach: Mediated Reality and the Rebranding of a Mexican Border City Robert Brown USA No Walruses in the Gulf: BP's Need for Effective Issues Management Ashli Quesinberry Stokes South America Chile The 2010 Chilean Mining Accident: The Triumph of Transparency and Calm Leadership Emmanuel C. Alozie Colombia 'Nothing Will be the Same; Everything Will be Better': Floods in Colombia's Atlantico State Jaime S. Gomez and Soledad Leal Tying it All Together: Social Media and Revolution Crisis and Kairos: Social Media Activists Exploit Timing to Support Anti-Government Protests Jacqueline Lambiase |
| Record Nr. | UNINA-9910791206603321 |
|
George Amiso M
|
||
| New York, NY, : Routledge, 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Case studies in crisis communication : international perspectives on hits and misses / / edited by Amiso M. George, Cornelius B. Pratt
| Case studies in crisis communication : international perspectives on hits and misses / / edited by Amiso M. George, Cornelius B. Pratt |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | New York ; ; London, : Routledge, c2012 |
| Descrizione fisica | 1 online resource (xxix, 554 p. ) : ill |
| Disciplina | 658.4/056 |
| Altri autori (Persone) |
GeorgeAmiso M
PrattCornelius B |
| Soggetto topico |
Crisis management
Public relations - Management Social media Communication, International |
| ISBN |
0-203-19066-1
1-136-59372-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Part 1: Theoretical Approaches to and Socio-Cultural Perspectives in Crisis Communication Cornelius B. Pratt Part 2: The Phases of Crisis Communication Amiso M. George Part 3: Case Studies Africa Egypt Social Media Stoke a Political Revolution in Egypt Olugbenga C. Ayeni Kenya Wooing Tourists Back After A Civil Strife: The Kenyan Example Bitrus P. Gwamna Nigeria Crisis in Nigeria's Banking and Financial Industry: Government Actions Reassure Skittish, Jittery Publics Wole Adamolekun Kunle Ogedengbe and Cornelius B. Pratt South Africa Hotspot: South Durban Basin, South Africa-The ENGEN Oil Refinery Explosion Chris Skinner Asia China China's Sanlu's Infant Formula Proves Fatal Weidan Cao China & France Olympic Torch Protests in France, Reactions in China: Carrefour Learns About International Crises W. Timothy Coombs India Corporate Fraud in India: Satyam in the Spotlight Monika Vij Japan (Disaster) A Triple Disaster in One Fell Swoop: Rethinking Crisis Communication in Japan After March 11 Isaac A. Blankson, Sorin Nastasia and Min Liu Japan (Toyota) Delays, Denials, Recalls and Apologies: Fixing the Dent in Toyota's Image Amiso M. George Thailand Bringing the Government Down': Managing Thailand's Political Crisis Cornelius B. Pratt and Ronald Lee Carr Australia Victoria Burning: Confronting The 2009 Catastrophic Bushfires in Australia Christopher Galloway and Kwamena Kwansah-Aidoo Europe England 'Climategate': UK Climate Researchers' Emails Casts Doubt on Scientific Support for Global Warming Doug A. Newsom Eurozone Eurovision 2010: A Security Breach Endangers Europe's Largest TV Show Alfonso Gonzalez-Herrero France An Exceptional Fraud at Societe Generale Thierry Libaert Germany The Love Parade In Duisburg: Lessons From A Tragic Blame Game Andreas Schwarz Russia Turnaround in Russia: Crisis Communication Campaign During the 2008 War in South Ossetia Alexander G. Nikolaev Middle East Iran Iran's Twitter Revolution' from a Publics Relations Standpoint Chiara Valentini and Dean Kruckeberg Lebanon Risk Perception and Change Management: Strategic Efforts to Restore Lebanon's Tourism Sector Ali Kanso, Joseph Ajami and Abdul Karim Sinno North America Mexico Rosarito Beach: Mediated Reality and the Rebranding of a Mexican Border City Robert Brown USA No Walruses in the Gulf: BP's Need for Effective Issues Management Ashli Quesinberry Stokes South America Chile The 2010 Chilean Mining Accident: The Triumph of Transparency and Calm Leadership Emmanuel C. Alozie Colombia 'Nothing Will be the Same; Everything Will be Better': Floods in Colombia's Atlantico State Jaime S. Gomez and Soledad Leal Tying it All Together: Social Media and Revolution Crisis and Kairos: Social Media Activists Exploit Timing to Support Anti-Government Protests Jacqueline Lambiase |
| Record Nr. | UNINA-9910824909903321 |
| New York ; ; London, : Routledge, c2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
An overview of the public relations function [[electronic resource] /] / Shannon A. Bowen, Brad Rawlins, Thomas R. Martin
| An overview of the public relations function [[electronic resource] /] / Shannon A. Bowen, Brad Rawlins, Thomas R. Martin |
| Autore | Bowen Shannon A. |
| Edizione | [Second edition.] |
| Pubbl/distr/stampa | New York, NY : , : Business Expert Press, , 2019 |
| Descrizione fisica | 1 online resource (178 pages) |
| Disciplina | 659.2 |
| Collana | Public Relations Collection |
| Soggetto topico |
Corporations - Public relations
Public relations Public relations - Management |
| Soggetto genere / forma | Electronic books. |
| ISBN |
9781949443677
9781949443660 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910467722403321 |
|
Bowen Shannon A.
|
||
| New York, NY : , : Business Expert Press, , 2019 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
An overview of the public relations function [[electronic resource] /] / Shannon A. Bowen, Brad Rawlins, Thomas R. Martin
| An overview of the public relations function [[electronic resource] /] / Shannon A. Bowen, Brad Rawlins, Thomas R. Martin |
| Autore | Bowen Shannon A. |
| Edizione | [Second edition.] |
| Pubbl/distr/stampa | New York, NY : , : Business Expert Press, , 2019 |
| Descrizione fisica | 1 online resource (178 pages) |
| Disciplina | 659.2 |
| Collana | Public Relations Collection |
| Soggetto topico |
Corporations - Public relations
Public relations Public relations - Management |
| ISBN | 1-949443-67-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910793598803321 |
|
Bowen Shannon A.
|
||
| New York, NY : , : Business Expert Press, , 2019 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
An overview of the public relations function [[electronic resource] /] / Shannon A. Bowen, Brad Rawlins, Thomas R. Martin
| An overview of the public relations function [[electronic resource] /] / Shannon A. Bowen, Brad Rawlins, Thomas R. Martin |
| Autore | Bowen Shannon A. |
| Edizione | [Second edition.] |
| Pubbl/distr/stampa | New York, NY : , : Business Expert Press, , 2019 |
| Descrizione fisica | 1 online resource (178 pages) |
| Disciplina | 659.2 |
| Collana | Public Relations Collection |
| Soggetto topico |
Corporations - Public relations
Public relations Public relations - Management |
| ISBN | 1-949443-67-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910810434703321 |
|
Bowen Shannon A.
|
||
| New York, NY : , : Business Expert Press, , 2019 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Risk and crisis communication : navigating the tensions between organizations and the public / / edited by Robert S. Littlefield and Timothy L. Sellnow
| Risk and crisis communication : navigating the tensions between organizations and the public / / edited by Robert S. Littlefield and Timothy L. Sellnow |
| Pubbl/distr/stampa | Lanham, Maryland : , : Lexington Books, , 2015 |
| Descrizione fisica | 1 online resource (161 pages) |
| Disciplina | 658.4/056 |
| Soggetto topico |
Crisis management
Public relations - Management Communication |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-4985-1790-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910460820603321 |
| Lanham, Maryland : , : Lexington Books, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Risk and crisis communication : navigating the tensions between organizations and the public / / edited by Robert S. Littlefield and Timothy L. Sellnow
| Risk and crisis communication : navigating the tensions between organizations and the public / / edited by Robert S. Littlefield and Timothy L. Sellnow |
| Pubbl/distr/stampa | Lanham, Maryland : , : Lexington Books, , 2015 |
| Descrizione fisica | 1 online resource (161 pages) |
| Disciplina | 658.4/056 |
| Soggetto topico |
Crisis management
Public relations - Management Communication |
| ISBN | 1-4985-1790-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Introduction / Robert S. Littlefield -- Adding the focus on culture as a best practice / Robert S. Littlefield -- Tension of timeliness : how timing proved costly for peanut corporation of America / Shalindra Rathnasinghe & Robert S. Littlefield -- Tension of openness : an examination of menu foods organizational disclosure during the 2007 pet-food recall / Laura C. Farrell -- Tension of certainty: the mistakes of the e coli outbreak in Europe / Nigel D. Haarstad & Robert S. Littlefield -- The tension of organizational interest : China's 2008 melamine milk crisis / Tara B. Freed & Robert S. Littlefield -- Tension of taking responsibility : the failings of del bueno in the queso fresco crisis / Jessica Rick & Robert S. Littlefield -- The tension of controlling the narrative : construing and mis-construing risk messages / Elizabeth L. Petrun -- The tension of emotional connection : health literacy and the 2010 salmonella egg recall / Holly A. Roberts and Shari R. Veil -- Reflecting on the dialectal tensions in crisis communication : lessons learned and future opportunities / Timothy L. Sellnow. |
| Record Nr. | UNINA-9910797635503321 |
| Lanham, Maryland : , : Lexington Books, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Risk and crisis communication : navigating the tensions between organizations and the public / / edited by Robert S. Littlefield and Timothy L. Sellnow
| Risk and crisis communication : navigating the tensions between organizations and the public / / edited by Robert S. Littlefield and Timothy L. Sellnow |
| Pubbl/distr/stampa | Lanham, Maryland : , : Lexington Books, , 2015 |
| Descrizione fisica | 1 online resource (161 pages) |
| Disciplina | 658.4/056 |
| Soggetto topico |
Crisis management
Public relations - Management Communication |
| ISBN | 1-4985-1790-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Introduction / Robert S. Littlefield -- Adding the focus on culture as a best practice / Robert S. Littlefield -- Tension of timeliness : how timing proved costly for peanut corporation of America / Shalindra Rathnasinghe & Robert S. Littlefield -- Tension of openness : an examination of menu foods organizational disclosure during the 2007 pet-food recall / Laura C. Farrell -- Tension of certainty: the mistakes of the e coli outbreak in Europe / Nigel D. Haarstad & Robert S. Littlefield -- The tension of organizational interest : China's 2008 melamine milk crisis / Tara B. Freed & Robert S. Littlefield -- Tension of taking responsibility : the failings of del bueno in the queso fresco crisis / Jessica Rick & Robert S. Littlefield -- The tension of controlling the narrative : construing and mis-construing risk messages / Elizabeth L. Petrun -- The tension of emotional connection : health literacy and the 2010 salmonella egg recall / Holly A. Roberts and Shari R. Veil -- Reflecting on the dialectal tensions in crisis communication : lessons learned and future opportunities / Timothy L. Sellnow. |
| Record Nr. | UNINA-9910811348903321 |
| Lanham, Maryland : , : Lexington Books, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Strategic public relations leadership / / Anne Gregory and Paul Willis
| Strategic public relations leadership / / Anne Gregory and Paul Willis |
| Autore | Gregory Anne <1953-, > |
| Pubbl/distr/stampa | Abingdon, Oxon ; ; New York, N.Y. : , : Routledge, , 2013 |
| Descrizione fisica | 1 online resource (177 p.) |
| Disciplina | 659.2 |
| Altri autori (Persone) | WillisPaul A |
| Soggetto topico | Public relations - Management |
| Soggetto genere / forma | Electronic books. |
| ISBN |
0-415-66795-X
0-203-38473-3 1-135-94666-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover ; Half Title ; Title Page ; Copyright Page ; Table of Contents ; List of figures ; List of tables ; Acknowledgements ; 1. Introduction; Aims, aspirations and approach ; The shape of the book ; Notes ; Part I: The strategic contribution of public relations; 2. A public relations view of the organisation; What an organisation is
A management perspective A stakeholder perspective ; A public relations perspective ; The strategy contribution ; The stakeholder contribution ; Summary ; Notes ; 3. Leadership and public relations; Introduction ; Where do we start with leadership? ; Diving deeper Public relations and leadership come together Mind the gap: the need for more research ; Summary ; Notes ; 4. Supporting the chief executive; Introduction ; Stakeholder expectations and governance ; Accountability amplified by turbulence and scrutiny ; The changing organisational climate The need for trusted advisers Joined in adversity: the CEO and public relations leader ; Situational sensitivity ; Summary ; Notes ; 5. A new model of strategic public relations; Introduction ; Roles in general ; The four-by-four model ; The contribution of public relations at four strategic levels Societal levelCorporate level; Value-chain level; Functional level; The four attributes: DNA strands ; An excellent understanding of the brand; Leadership; Public relations as a core organisational competence; Excellence in planning, managing and evaluating public relations; Summary: the four principal roles ; Notes ; Part II: The preoccupations of public relations leader; 6. Contextual intelligence; Introduction ; What is contextual intelligence? Having the right strategic mindset |
| Record Nr. | UNINA-9910452939903321 |
|
Gregory Anne <1953-, >
|
||
| Abingdon, Oxon ; ; New York, N.Y. : , : Routledge, , 2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
