Engaging patients in healthcare [[electronic resource] /] / Angela Coulter |
Autore | Coulter Angela |
Pubbl/distr/stampa | Maidenhead, : Open University Press, 2011 |
Descrizione fisica | 1 online resource (227 p.) |
Disciplina | 362.104256 |
Soggetto topico |
Patient education
Patient participation - England Public health - England - Citizen participation |
Soggetto genere / forma | Electronic books. |
ISBN |
1-283-26920-1
9786613269201 0-335-24272-3 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
CONTENTS; Preface; Acknowledgements; 1 The policy context; Overview; The case for engagement; Challenging professional dominance; Promoting responsiveness; Policy goals; The patient's role; Trust; A note on terminology; Summary; References; 2 Improving care processes; Overview; Policy levers; Patient-centred care; Patients' priorities; Monitoring the quality of care; Substandard care; International comparisons; Obtaining and using patient feedback; Perceptions of NHS care; Incentivizing quality improvements; Giving patients a choice of provider; The pros and cons of choice; Exercising choice
Strengthening patients' rightsThe Patients' Charter; The NHS Constitution; Involving patients in redesigning services; Experience-based design; Summary; References; Further reading; 3 Building health literacy; Overview; The importance of health literacy; Literacy and health inequalities; Measuring health literacy; Raising standards; Health education; Theories of health behaviour; Health information; Information sources; Health information on the Internet; Information quality; Information as therapy; Impact of health information; Health in the media; Impact of media stories; Disease-mongering Social marketingSummary; References; Further reading; 4 Selecting treatments; Overview; Shared decision-making; Practice variations; Sharing expertise; Clinician-patient relationships; Shared decision-making and health reform; Expectations of involvement; Lack of involvement in decisions; Informed consent; Patient decision aids; Risk communication; Support for participation; Advance care plans; Improving decision quality; Overcoming the barriers; Summary; References; Further reading; 5 Strengthening self-care; Overview; Managing minor illness; Support for self-care The importance of chronic diseaseSelf-management of long-term conditions; Care planning; The Chronic Care Model; Collaborative care; Chronic care system; Theoretical underpinnings; Self-management education; Integrated self-management support; Supporting people in their own homes; Record access; Personal health budgets; Evidence on what works; Summary; References; Further reading; 6 Ensuring safer care; Overview; Patient safety; Patients' contribution; Choosing a safe healthcare provider; Helping to reach an accurate diagnosis; Participating in treatment decision-making Contributing to safe medication useParticipating in infection control initiatives; Checking the accuracy of medical records; Observing and checking care processes; Reporting adverse events; Practising effective self-care; Advocacy and feedback; When things go wrong; Summary; References; Further reading; 7 Participating in research; Overview; The importance of patients' role in research; Participatory research; Determining research priorities; Commissioning research; Designing studies; Recruiting participants; Measuring health outcomes; Gathering and analysing data Disseminating and using research findings |
Record Nr. | UNINA-9910461809103321 |
Coulter Angela
![]() |
||
Maidenhead, : Open University Press, 2011 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
Engaging patients in healthcare [[electronic resource] /] / Angela Coulter |
Autore | Coulter Angela |
Pubbl/distr/stampa | Maidenhead, : Open University Press, 2011 |
Descrizione fisica | 1 online resource (227 p.) |
Disciplina | 362.104256 |
Soggetto topico |
Patient education
Patient participation - England Public health - England - Citizen participation |
ISBN |
1-283-26920-1
9786613269201 0-335-24272-3 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
CONTENTS; Preface; Acknowledgements; 1 The policy context; Overview; The case for engagement; Challenging professional dominance; Promoting responsiveness; Policy goals; The patient's role; Trust; A note on terminology; Summary; References; 2 Improving care processes; Overview; Policy levers; Patient-centred care; Patients' priorities; Monitoring the quality of care; Substandard care; International comparisons; Obtaining and using patient feedback; Perceptions of NHS care; Incentivizing quality improvements; Giving patients a choice of provider; The pros and cons of choice; Exercising choice
Strengthening patients' rightsThe Patients' Charter; The NHS Constitution; Involving patients in redesigning services; Experience-based design; Summary; References; Further reading; 3 Building health literacy; Overview; The importance of health literacy; Literacy and health inequalities; Measuring health literacy; Raising standards; Health education; Theories of health behaviour; Health information; Information sources; Health information on the Internet; Information quality; Information as therapy; Impact of health information; Health in the media; Impact of media stories; Disease-mongering Social marketingSummary; References; Further reading; 4 Selecting treatments; Overview; Shared decision-making; Practice variations; Sharing expertise; Clinician-patient relationships; Shared decision-making and health reform; Expectations of involvement; Lack of involvement in decisions; Informed consent; Patient decision aids; Risk communication; Support for participation; Advance care plans; Improving decision quality; Overcoming the barriers; Summary; References; Further reading; 5 Strengthening self-care; Overview; Managing minor illness; Support for self-care The importance of chronic diseaseSelf-management of long-term conditions; Care planning; The Chronic Care Model; Collaborative care; Chronic care system; Theoretical underpinnings; Self-management education; Integrated self-management support; Supporting people in their own homes; Record access; Personal health budgets; Evidence on what works; Summary; References; Further reading; 6 Ensuring safer care; Overview; Patient safety; Patients' contribution; Choosing a safe healthcare provider; Helping to reach an accurate diagnosis; Participating in treatment decision-making Contributing to safe medication useParticipating in infection control initiatives; Checking the accuracy of medical records; Observing and checking care processes; Reporting adverse events; Practising effective self-care; Advocacy and feedback; When things go wrong; Summary; References; Further reading; 7 Participating in research; Overview; The importance of patients' role in research; Participatory research; Determining research priorities; Commissioning research; Designing studies; Recruiting participants; Measuring health outcomes; Gathering and analysing data Disseminating and using research findings |
Record Nr. | UNINA-9910789724203321 |
Coulter Angela
![]() |
||
Maidenhead, : Open University Press, 2011 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
Engaging patients in healthcare [[electronic resource] /] / Angela Coulter |
Autore | Coulter Angela |
Pubbl/distr/stampa | Maidenhead, : Open University Press, 2011 |
Descrizione fisica | 1 online resource (227 p.) |
Disciplina | 362.104256 |
Soggetto topico |
Patient education
Patient participation - England Public health - England - Citizen participation |
ISBN |
1-283-26920-1
9786613269201 0-335-24272-3 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
CONTENTS; Preface; Acknowledgements; 1 The policy context; Overview; The case for engagement; Challenging professional dominance; Promoting responsiveness; Policy goals; The patient's role; Trust; A note on terminology; Summary; References; 2 Improving care processes; Overview; Policy levers; Patient-centred care; Patients' priorities; Monitoring the quality of care; Substandard care; International comparisons; Obtaining and using patient feedback; Perceptions of NHS care; Incentivizing quality improvements; Giving patients a choice of provider; The pros and cons of choice; Exercising choice
Strengthening patients' rightsThe Patients' Charter; The NHS Constitution; Involving patients in redesigning services; Experience-based design; Summary; References; Further reading; 3 Building health literacy; Overview; The importance of health literacy; Literacy and health inequalities; Measuring health literacy; Raising standards; Health education; Theories of health behaviour; Health information; Information sources; Health information on the Internet; Information quality; Information as therapy; Impact of health information; Health in the media; Impact of media stories; Disease-mongering Social marketingSummary; References; Further reading; 4 Selecting treatments; Overview; Shared decision-making; Practice variations; Sharing expertise; Clinician-patient relationships; Shared decision-making and health reform; Expectations of involvement; Lack of involvement in decisions; Informed consent; Patient decision aids; Risk communication; Support for participation; Advance care plans; Improving decision quality; Overcoming the barriers; Summary; References; Further reading; 5 Strengthening self-care; Overview; Managing minor illness; Support for self-care The importance of chronic diseaseSelf-management of long-term conditions; Care planning; The Chronic Care Model; Collaborative care; Chronic care system; Theoretical underpinnings; Self-management education; Integrated self-management support; Supporting people in their own homes; Record access; Personal health budgets; Evidence on what works; Summary; References; Further reading; 6 Ensuring safer care; Overview; Patient safety; Patients' contribution; Choosing a safe healthcare provider; Helping to reach an accurate diagnosis; Participating in treatment decision-making Contributing to safe medication useParticipating in infection control initiatives; Checking the accuracy of medical records; Observing and checking care processes; Reporting adverse events; Practising effective self-care; Advocacy and feedback; When things go wrong; Summary; References; Further reading; 7 Participating in research; Overview; The importance of patients' role in research; Participatory research; Determining research priorities; Commissioning research; Designing studies; Recruiting participants; Measuring health outcomes; Gathering and analysing data Disseminating and using research findings |
Record Nr. | UNINA-9910808399503321 |
Coulter Angela
![]() |
||
Maidenhead, : Open University Press, 2011 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|