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Ensuring quality and oversight in assisted living [[electronic resource] ] : hearing before the Special Committee on Aging, United States Senate, One Hundred Twelfth Congress, first session, Washington, DC, November 2, 2011
Ensuring quality and oversight in assisted living [[electronic resource] ] : hearing before the Special Committee on Aging, United States Senate, One Hundred Twelfth Congress, first session, Washington, DC, November 2, 2011
Pubbl/distr/stampa Washington : , : U.S. G.P.O., , 2012
Descrizione fisica 1 online resource (iii, 144 pages) : illustrations
Collana S. hrg.
Soggetto topico Older people - Housing - Standards - United States
Older people - Care - Standards - United States
Congregate housing - Standards - United States
Long-term care facilities - Standards - United States
Nursing homes - Standards - United States
Intergovernmental cooperation - United States
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Altri titoli varianti Ensuring quality and oversight in assisted living
Record Nr. UNINA-9910701574903321
Washington : , : U.S. G.P.O., , 2012
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Improving the quality of care in nursing homes [[electronic resource] /] / Committee on Nursing Home Regulation, Institute of Medicine
Improving the quality of care in nursing homes [[electronic resource] /] / Committee on Nursing Home Regulation, Institute of Medicine
Pubbl/distr/stampa Washington, D.C., : National Academy Press, 1986
Descrizione fisica 1 online resource (431 p.)
Disciplina 362.1/6
Soggetto topico Old age homes - Standards - United States
Nursing homes - Standards - United States
Soggetto genere / forma Electronic books.
ISBN 1-280-22169-0
9786610221691
0-309-55484-5
0-585-14434-6
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Improving the Quality of Care in Nursing Homes; Copyright; Preface; Acknowledgments; Contents; 1 Introduction and Summary ; PURPOSE OF THE STUDY; THE PUBLIC POLICY CONTEXT OF THE STUDY; PERSPECTIVE ON THE ISSUES; The Role of Nursing Homes; Quality of Care and Quality of Life; The Regulatory System; Other Factors Affecting Quality of Care in Nursing Homes; Other Regulatory Policies; Consumers, the Community, and Nursing Home Management and Staff; CONCLUSIONS; SUMMARY OF RECOMMENDATIONS; Regulatory Criteria; Monitoring Nursing Home Performance; Enforcing Compliance with Federal Standards
Other Factors Affecting Quality of Care and Quality of Life in Nursing HomesIssues Requiring Further Study; Information Systems; Medicaid Payment Policies; Nursing Home Bed Supply; Staffing of Nursing Homes; Single- Versus Multiple-Occupancy Rooms; 2 Concepts of Quality, Quality Assessment, and Quality Assurance ; QUALITY OF CARE IN NURSING HOMES; Characteristics of the Residents; Care Needs; The Care Setting; Requirements for High-Quality Care; Planning And Providing Care; QUALITY OF LIFE; QUALITY ASSESSMENT CRITERIA; Structure; Process; Outcomes; ASSESSING QUALITY OF CARE
Functional Competency/ImpairmentIntellectual Impairment/Behavioral Problems; PERSPECTIVE ON QUALITY ASSURANCE; INTERPRETING AND USING INFORMATION FOR QUALITY ASSURANCE; Measurement of Care Quality; Standards; Case Mix; Standard Instruments; National, Regional, and Local Uses; QUALITY ASSURANCE AND THE REGULATORY SYSTEM; 3 Regulatory Criteria ; THE ISSUES; CONSOLIDATING THE TWO SETS OF CRITERIA; RESIDENT ASSESSMENT; REVISING AND STRENGTHENING THE CONDITIONS AND STANDARDS; Quality of Life; Quality of Care; Residents' Rights; Administration; Training of Nurse's Aides; Discrimination
NotificationParticipation; Access; Physical Environment; NOTE ON STAFFING STANDARDS; General; Social Services; Licensed and Registered Nurses; 4 Monitoring Nursing Home Performance ; THE ISSUES; PROBLEMS WITH THE SURVEY PROCESS; Predictability; Inefficiency; Paper Compliance; Insensitivity to Resident Needs; Inconsistency; Isolation from Related Monitoring Processes; Variable State Regulatory Capacity; REDESIGNING THE SURVEY PROCESS; Consolidation of Medicare and Medicaid Survey Procedures; Timing and Frequency of Surveys; Two-Stage Survey Approach; The Resident Assessment Audit
The Standard SurveyThe Extended Survey; Case-Mix Referencing; Key Indicators; Triggering an Extended Survey: Scoring and Decision-Making; Survey Data Sources; Coordination with Complaint Programs; Consumer Involvement; Positive Incentives; Continuing Improvement of the Survey Process; Reliability and Validity of Instruments and Procedures; Consistency of Survey Results; PACS: AN NEW HCFA SURVEY PROTOCOL; INCREASING STATE REGULATORY CAPACITY; Federal Funding of Certification Activities; State Surveyor Qualifications; Federal Training Support; Dissemination of Research and Evaluation Results
Federal Oversight and Sanctioning Responsibilities
Record Nr. UNINA-9910455765903321
Washington, D.C., : National Academy Press, 1986
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Improving the quality of care in nursing homes / / Committee on Nursing Home Regulation, Institute of Medicine
Improving the quality of care in nursing homes / / Committee on Nursing Home Regulation, Institute of Medicine
Pubbl/distr/stampa Washington, D.C. : , : National Academy Press, , 1986
Descrizione fisica 1 online resource (431 pages)
Disciplina 362.1/6
Soggetto topico Old age homes - Standards - United States
Nursing homes - Standards - United States
ISBN 1-280-22169-0
9786610221691
0-309-55484-5
0-585-14434-6
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Improving the Quality of Care in Nursing Homes; Copyright; Preface; Acknowledgments; Contents; 1 Introduction and Summary ; PURPOSE OF THE STUDY; THE PUBLIC POLICY CONTEXT OF THE STUDY; PERSPECTIVE ON THE ISSUES; The Role of Nursing Homes; Quality of Care and Quality of Life; The Regulatory System; Other Factors Affecting Quality of Care in Nursing Homes; Other Regulatory Policies; Consumers, the Community, and Nursing Home Management and Staff; CONCLUSIONS; SUMMARY OF RECOMMENDATIONS; Regulatory Criteria; Monitoring Nursing Home Performance; Enforcing Compliance with Federal Standards
Other Factors Affecting Quality of Care and Quality of Life in Nursing Homes; Issues Requiring Further Study; Information Systems; Medicaid Payment Policies; Nursing Home Bed Supply; Staffing of Nursing Homes; Single- Versus Multiple-Occupancy Rooms; 2 Concepts of Quality, Quality Assessment, and Quality Assurance ; QUALITY OF CARE IN NURSING HOMES; Characteristics of the Residents; Care Needs; The Care Setting; Requirements for High-Quality Care; Planning And Providing Care; QUALITY OF LIFE; QUALITY ASSESSMENT CRITERIA; Structure; Process; Outcomes; ASSESSING QUALITY OF CARE
Functional Competency/Impairment; Intellectual Impairment/Behavioral Problems; PERSPECTIVE ON QUALITY ASSURANCE; INTERPRETING AND USING INFORMATION FOR QUALITY ASSURANCE; Measurement of Care Quality; Standards; Case Mix; Standard Instruments; National, Regional, and Local Uses; QUALITY ASSURANCE AND THE REGULATORY SYSTEM; 3 Regulatory Criteria ; THE ISSUES; CONSOLIDATING THE TWO SETS OF CRITERIA; RESIDENT ASSESSMENT; REVISING AND STRENGTHENING THE CONDITIONS AND STANDARDS; Quality of Life; Quality of Care; Residents' Rights; Administration; Training of Nurse's Aides; Discrimination
Notification; Participation; Access; Physical Environment; NOTE ON STAFFING STANDARDS; General; Social Services; Licensed and Registered Nurses; 4 Monitoring Nursing Home Performance ; THE ISSUES; PROBLEMS WITH THE SURVEY PROCESS; Predictability; Inefficiency; Paper Compliance; Insensitivity to Resident Needs; Inconsistency; Isolation from Related Monitoring Processes; Variable State Regulatory Capacity; REDESIGNING THE SURVEY PROCESS; Consolidation of Medicare and Medicaid Survey Procedures; Timing and Frequency of Surveys; Two-Stage Survey Approach; The Resident Assessment Audit
The Standard Survey; The Extended Survey; Case-Mix Referencing; Key Indicators; Triggering an Extended Survey: Scoring and Decision-Making; Survey Data Sources; Coordination with Complaint Programs; Consumer Involvement; Positive Incentives; Continuing Improvement of the Survey Process; Reliability and Validity of Instruments and Procedures; Consistency of Survey Results; PACS: AN NEW HCFA SURVEY PROTOCOL; INCREASING STATE REGULATORY CAPACITY; Federal Funding of Certification Activities; State Surveyor Qualifications; Federal Training Support; Dissemination of Research and Evaluation Results; Federal Oversight and Sanctioning Responsibilities
Record Nr. UNINA-9910778675203321
Washington, D.C. : , : National Academy Press, , 1986
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Improving the quality of care in nursing homes / / Committee on Nursing Home Regulation, Institute of Medicine
Improving the quality of care in nursing homes / / Committee on Nursing Home Regulation, Institute of Medicine
Edizione [1st ed.]
Pubbl/distr/stampa Washington, D.C., : National Academy Press, 1986
Descrizione fisica 1 online resource (431 pages)
Disciplina 362.1/6
Soggetto topico Old age homes - Standards - United States
Nursing homes - Standards - United States
ISBN 1-280-22169-0
9786610221691
0-309-55484-5
0-585-14434-6
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Improving the Quality of Care in Nursing Homes; Copyright; Preface; Acknowledgments; Contents; 1 Introduction and Summary ; PURPOSE OF THE STUDY; THE PUBLIC POLICY CONTEXT OF THE STUDY; PERSPECTIVE ON THE ISSUES; The Role of Nursing Homes; Quality of Care and Quality of Life; The Regulatory System; Other Factors Affecting Quality of Care in Nursing Homes; Other Regulatory Policies; Consumers, the Community, and Nursing Home Management and Staff; CONCLUSIONS; SUMMARY OF RECOMMENDATIONS; Regulatory Criteria; Monitoring Nursing Home Performance; Enforcing Compliance with Federal Standards
Other Factors Affecting Quality of Care and Quality of Life in Nursing Homes; Issues Requiring Further Study; Information Systems; Medicaid Payment Policies; Nursing Home Bed Supply; Staffing of Nursing Homes; Single- Versus Multiple-Occupancy Rooms; 2 Concepts of Quality, Quality Assessment, and Quality Assurance ; QUALITY OF CARE IN NURSING HOMES; Characteristics of the Residents; Care Needs; The Care Setting; Requirements for High-Quality Care; Planning And Providing Care; QUALITY OF LIFE; QUALITY ASSESSMENT CRITERIA; Structure; Process; Outcomes; ASSESSING QUALITY OF CARE
Functional Competency/Impairment; Intellectual Impairment/Behavioral Problems; PERSPECTIVE ON QUALITY ASSURANCE; INTERPRETING AND USING INFORMATION FOR QUALITY ASSURANCE; Measurement of Care Quality; Standards; Case Mix; Standard Instruments; National, Regional, and Local Uses; QUALITY ASSURANCE AND THE REGULATORY SYSTEM; 3 Regulatory Criteria ; THE ISSUES; CONSOLIDATING THE TWO SETS OF CRITERIA; RESIDENT ASSESSMENT; REVISING AND STRENGTHENING THE CONDITIONS AND STANDARDS; Quality of Life; Quality of Care; Residents' Rights; Administration; Training of Nurse's Aides; Discrimination
Notification; Participation; Access; Physical Environment; NOTE ON STAFFING STANDARDS; General; Social Services; Licensed and Registered Nurses; 4 Monitoring Nursing Home Performance ; THE ISSUES; PROBLEMS WITH THE SURVEY PROCESS; Predictability; Inefficiency; Paper Compliance; Insensitivity to Resident Needs; Inconsistency; Isolation from Related Monitoring Processes; Variable State Regulatory Capacity; REDESIGNING THE SURVEY PROCESS; Consolidation of Medicare and Medicaid Survey Procedures; Timing and Frequency of Surveys; Two-Stage Survey Approach; The Resident Assessment Audit
The Standard Survey; The Extended Survey; Case-Mix Referencing; Key Indicators; Triggering an Extended Survey: Scoring and Decision-Making; Survey Data Sources; Coordination with Complaint Programs; Consumer Involvement; Positive Incentives; Continuing Improvement of the Survey Process; Reliability and Validity of Instruments and Procedures; Consistency of Survey Results; PACS: AN NEW HCFA SURVEY PROTOCOL; INCREASING STATE REGULATORY CAPACITY; Federal Funding of Certification Activities; State Surveyor Qualifications; Federal Training Support; Dissemination of Research and Evaluation Results; Federal Oversight and Sanctioning Responsibilities
Record Nr. UNINA-9910813256203321
Washington, D.C., : National Academy Press, 1986
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Memorandum report : trends in nursing home deficiencies and complaints
Memorandum report : trends in nursing home deficiencies and complaints
Pubbl/distr/stampa Washington, D.C. : , : Department of Health and Human Services, Office of Inspector General, , 2008
Descrizione fisica 1 online resource (14 pages) : illustrations
Soggetto topico Nursing homes - United States - Quality control
Nursing homes - Standards - United States
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Altri titoli varianti Memorandum report
Record Nr. UNINA-9910707726003321
Washington, D.C. : , : Department of Health and Human Services, Office of Inspector General, , 2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Nursing home enforcement : processing denials of Medicare payment
Nursing home enforcement : processing denials of Medicare payment
Pubbl/distr/stampa Washington, D.C. : , : Department of Health and Human Services, Office of Inspector General, , 2008
Descrizione fisica 1 online resource (iii, 20 pages) : illustrations
Soggetto topico Medicare - Claims administration
Medicare
Nursing homes - Standards - United States
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Altri titoli varianti Nursing home enforcement
Record Nr. UNINA-9910707726403321
Washington, D.C. : , : Department of Health and Human Services, Office of Inspector General, , 2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Nursing home enforcement : the use of civil money penalties
Nursing home enforcement : the use of civil money penalties
Pubbl/distr/stampa [Washington, D.C.] : , : Department of Health and Human Services, Office of Inspector General, , 2005
Descrizione fisica 1 online resource (iii, 34 pages) : illustrations
Soggetto topico Collecting of accounts - United States
Civil penalties - United States
Fines (Penalties) - United States
Nursing homes - Standards - United States
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Altri titoli varianti Nursing home enforcement
Record Nr. UNINA-9910707710503321
[Washington, D.C.] : , : Department of Health and Human Services, Office of Inspector General, , 2005
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Real people, real problems [[electronic resource] ] : an evaluation of the long-term care ombudsman programs of the Older Americans Act / / Jo Harris-Wehling, Jill C. Feasley, and Carroll L. Estes, editors
Real people, real problems [[electronic resource] ] : an evaluation of the long-term care ombudsman programs of the Older Americans Act / / Jo Harris-Wehling, Jill C. Feasley, and Carroll L. Estes, editors
Pubbl/distr/stampa Washington, D.C., : Division of Health Care Services, Institute of Medicine, 1995
Descrizione fisica 1 online resource (309 p.)
Disciplina 362.1
Altri autori (Persone) Harris-WehlingJo <1941->
FeasleyJill C. <1965->
EstesCarroll L
Soggetto topico Nursing homes - Patient representative services - United States
Long-term care facilities - Patient representative services - United States
Nursing homes - Complaints against - United States
Nursing homes - Law and legislation - United States
Nursing home patients - Legal status, laws, etc - United States
Nursing homes - Standards - United States
Soggetto genere / forma Electronic books.
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto ""Real People Real Problems""; ""Copyright""; ""Preface""; ""Acknowledgments""; ""Contents""; ""Summary""; ""ORIGINS OF THE STUDY AND REPORT""; ""THE LONG-TERM CARE OMBUDSMAN PROGRAM""; ""STATE COMPLIANCE WITH PROGRAM MANDATES""; ""Findings""; ""Recommendations on Compliance""; ""CONFLICTS OF INTEREST""; ""Legislative and Conceptual Aspects""; ""Recommendations on Conflicts of Interest""; ""EFFECTIVENESS OF THE OMBUDSMAN PROGRAM""; ""Continuance of the Ombudsman Program""; ""Exemplary Practices and Performance""; ""Data and Information Systems""; ""Research Imperatives""
""Adequate Management of Volunteers""""ADEQUACY OF RESOURCES""; ""Financial Resources and Program Performance""; ""Formula for Allocating Federal Funds and Level of State Contributions""; ""MANAGEMENT OF FISCAL RESOURCES""; ""Unmet Need and Unfunded Responsibilities""; ""NEED FOR AND FEASIBILITY OF EXPANDING THE OMBUDSMAN PROGRAM""; ""CLOSING COMMENTS""; ""1 Advocating for Quality of Care and Quality of Life for Residents of Long-Term Care Facilities""; ""INTRODUCTION""; ""WHAT IS LONG TERM CARE?""; ""WHO USES LONG TERM CARE?""; ""Nursing Facility Residents""
""Residents of Board and Care Homes and Other Residential Settings""""LONG-TERM CARE EXPENDITURES AND SOURCES OF FUNDS: WHO PAYS?""; ""QUALITY OF CARE AND QUALITY OF LIFE""; ""Quality of Care""; ""Quality of Life""; ""ASSURING, ASSESSING, AND IMPROVING QUALITY""; ""THE INSTITUTE OF MEDICINE STUDY""; ""ORGANIZATION OF THIS REPORT""; ""2 Overview of the Older Americans Act Long-Term Care Ombudsman Program""; ""EVOLUTION OF THE LONG-TERM CARE OMBUDSMAN PROGRAM""; ""Ombudsman Theory and Practice""; ""History of the Long-Term Care Ombudsman Program""; ""STATUS OF THE CURRENT PROGRAM""
""Organizational Placement""""Operation""; ""Target Population""; ""Human Resources""; ""Paid Staff""; ""Volunteers""; ""Funding""; ""FUNCTIONS OF THE LONG-TERM CARE OMBUDSMAN PROGRAM""; ""Resident-Level Advocacy""; ""Ensuring that Residents Have Regular and Timely Access to the Program""; ""Investigating and Resolving Complaints""; ""Working Cooperatively with Other Agencies""; ""Providing Technical Assistance and Training to Representatives of the Program""; ""Systems-Level Advocacy""; ""Evaluating Laws and Regulations""; ""Providing Education to the Public and Facility Staff""
""Disseminating Program Data""""Promoting the Development of Citizen Organizations and Resident and Family Councils""; ""SUMMARY""; ""3 State Compliance in Carrying Out Long-Term Care Ombudsman Programs""; ""INTRODUCTION""; ""COMPLIANCE WITH MANDATED FEDERAL PROVISIONS""; ""EXTENT OF COMPLIANCE""; ""Direct Individual Advocacy Services""; ""Regular and Timely Access (Accessibility)""; ""Timely Responses (Availability)""; ""Unmet Need""; ""Systemic Advocacy""; ""FACTORS THAT ENHANCE OR IMPEDE COMPLIANCE WITH THE PROGRAM�S FEDERAL MANDATES""; ""Leadership Within the Organizational Framework""
""Leadership from the Administration on Aging""
Record Nr. UNINA-9910451799603321
Washington, D.C., : Division of Health Care Services, Institute of Medicine, 1995
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Real people, real problems [[electronic resource] ] : an evaluation of the long-term care ombudsman programs of the Older Americans Act / / Jo Harris-Wehling, Jill C. Feasley, and Carroll L. Estes, editors
Real people, real problems [[electronic resource] ] : an evaluation of the long-term care ombudsman programs of the Older Americans Act / / Jo Harris-Wehling, Jill C. Feasley, and Carroll L. Estes, editors
Pubbl/distr/stampa Washington, D.C., : Division of Health Care Services, Institute of Medicine, 1995
Descrizione fisica 1 online resource (309 p.)
Disciplina 362.1
Altri autori (Persone) Harris-WehlingJo <1941->
FeasleyJill C. <1965->
EstesCarroll L
Soggetto topico Nursing homes - Patient representative services - United States
Long-term care facilities - Patient representative services - United States
Nursing homes - Complaints against - United States
Nursing homes - Law and legislation - United States
Nursing home residents - Legal status, laws, etc - United States
Nursing homes - Standards - United States
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto ""Real People Real Problems""; ""Copyright""; ""Preface""; ""Acknowledgments""; ""Contents""; ""Summary""; ""ORIGINS OF THE STUDY AND REPORT""; ""THE LONG-TERM CARE OMBUDSMAN PROGRAM""; ""STATE COMPLIANCE WITH PROGRAM MANDATES""; ""Findings""; ""Recommendations on Compliance""; ""CONFLICTS OF INTEREST""; ""Legislative and Conceptual Aspects""; ""Recommendations on Conflicts of Interest""; ""EFFECTIVENESS OF THE OMBUDSMAN PROGRAM""; ""Continuance of the Ombudsman Program""; ""Exemplary Practices and Performance""; ""Data and Information Systems""; ""Research Imperatives""
""Adequate Management of Volunteers""""ADEQUACY OF RESOURCES""; ""Financial Resources and Program Performance""; ""Formula for Allocating Federal Funds and Level of State Contributions""; ""MANAGEMENT OF FISCAL RESOURCES""; ""Unmet Need and Unfunded Responsibilities""; ""NEED FOR AND FEASIBILITY OF EXPANDING THE OMBUDSMAN PROGRAM""; ""CLOSING COMMENTS""; ""1 Advocating for Quality of Care and Quality of Life for Residents of Long-Term Care Facilities""; ""INTRODUCTION""; ""WHAT IS LONG TERM CARE?""; ""WHO USES LONG TERM CARE?""; ""Nursing Facility Residents""
""Residents of Board and Care Homes and Other Residential Settings""""LONG-TERM CARE EXPENDITURES AND SOURCES OF FUNDS: WHO PAYS?""; ""QUALITY OF CARE AND QUALITY OF LIFE""; ""Quality of Care""; ""Quality of Life""; ""ASSURING, ASSESSING, AND IMPROVING QUALITY""; ""THE INSTITUTE OF MEDICINE STUDY""; ""ORGANIZATION OF THIS REPORT""; ""2 Overview of the Older Americans Act Long-Term Care Ombudsman Program""; ""EVOLUTION OF THE LONG-TERM CARE OMBUDSMAN PROGRAM""; ""Ombudsman Theory and Practice""; ""History of the Long-Term Care Ombudsman Program""; ""STATUS OF THE CURRENT PROGRAM""
""Organizational Placement""""Operation""; ""Target Population""; ""Human Resources""; ""Paid Staff""; ""Volunteers""; ""Funding""; ""FUNCTIONS OF THE LONG-TERM CARE OMBUDSMAN PROGRAM""; ""Resident-Level Advocacy""; ""Ensuring that Residents Have Regular and Timely Access to the Program""; ""Investigating and Resolving Complaints""; ""Working Cooperatively with Other Agencies""; ""Providing Technical Assistance and Training to Representatives of the Program""; ""Systems-Level Advocacy""; ""Evaluating Laws and Regulations""; ""Providing Education to the Public and Facility Staff""
""Disseminating Program Data""""Promoting the Development of Citizen Organizations and Resident and Family Councils""; ""SUMMARY""; ""3 State Compliance in Carrying Out Long-Term Care Ombudsman Programs""; ""INTRODUCTION""; ""COMPLIANCE WITH MANDATED FEDERAL PROVISIONS""; ""EXTENT OF COMPLIANCE""; ""Direct Individual Advocacy Services""; ""Regular and Timely Access (Accessibility)""; ""Timely Responses (Availability)""; ""Unmet Need""; ""Systemic Advocacy""; ""FACTORS THAT ENHANCE OR IMPEDE COMPLIANCE WITH THE PROGRAM�S FEDERAL MANDATES""; ""Leadership Within the Organizational Framework""
""Leadership from the Administration on Aging""
Record Nr. UNINA-9910777425203321
Washington, D.C., : Division of Health Care Services, Institute of Medicine, 1995
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Real people, real problems : an evaluation of the long-term care ombudsman programs of the Older Americans Act / / Jo Harris-Wehling, Jill C. Feasley, and Carroll L. Estes, editors
Real people, real problems : an evaluation of the long-term care ombudsman programs of the Older Americans Act / / Jo Harris-Wehling, Jill C. Feasley, and Carroll L. Estes, editors
Edizione [1st ed.]
Pubbl/distr/stampa Washington, D.C., : Division of Health Care Services, Institute of Medicine, 1995
Descrizione fisica 1 online resource (309 p.)
Disciplina 362.1/6/0973
Altri autori (Persone) Harris-WehlingJo <1941->
FeasleyJill C. <1965->
EstesCarroll L
Soggetto topico Nursing homes - Patient representative services - United States
Long-term care facilities - Patient representative services - United States
Nursing homes - Complaints against - United States
Nursing homes - Law and legislation - United States
Nursing home patients - Legal status, laws, etc - United States
Nursing homes - Standards - United States
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto ""Real People Real Problems""; ""Copyright""; ""Preface""; ""Acknowledgments""; ""Contents""; ""Summary""; ""ORIGINS OF THE STUDY AND REPORT""; ""THE LONG-TERM CARE OMBUDSMAN PROGRAM""; ""STATE COMPLIANCE WITH PROGRAM MANDATES""; ""Findings""; ""Recommendations on Compliance""; ""CONFLICTS OF INTEREST""; ""Legislative and Conceptual Aspects""; ""Recommendations on Conflicts of Interest""; ""EFFECTIVENESS OF THE OMBUDSMAN PROGRAM""; ""Continuance of the Ombudsman Program""; ""Exemplary Practices and Performance""; ""Data and Information Systems""; ""Research Imperatives""
""Adequate Management of Volunteers""""ADEQUACY OF RESOURCES""; ""Financial Resources and Program Performance""; ""Formula for Allocating Federal Funds and Level of State Contributions""; ""MANAGEMENT OF FISCAL RESOURCES""; ""Unmet Need and Unfunded Responsibilities""; ""NEED FOR AND FEASIBILITY OF EXPANDING THE OMBUDSMAN PROGRAM""; ""CLOSING COMMENTS""; ""1 Advocating for Quality of Care and Quality of Life for Residents of Long-Term Care Facilities""; ""INTRODUCTION""; ""WHAT IS LONG TERM CARE?""; ""WHO USES LONG TERM CARE?""; ""Nursing Facility Residents""
""Residents of Board and Care Homes and Other Residential Settings""""LONG-TERM CARE EXPENDITURES AND SOURCES OF FUNDS: WHO PAYS?""; ""QUALITY OF CARE AND QUALITY OF LIFE""; ""Quality of Care""; ""Quality of Life""; ""ASSURING, ASSESSING, AND IMPROVING QUALITY""; ""THE INSTITUTE OF MEDICINE STUDY""; ""ORGANIZATION OF THIS REPORT""; ""2 Overview of the Older Americans Act Long-Term Care Ombudsman Program""; ""EVOLUTION OF THE LONG-TERM CARE OMBUDSMAN PROGRAM""; ""Ombudsman Theory and Practice""; ""History of the Long-Term Care Ombudsman Program""; ""STATUS OF THE CURRENT PROGRAM""
""Organizational Placement""""Operation""; ""Target Population""; ""Human Resources""; ""Paid Staff""; ""Volunteers""; ""Funding""; ""FUNCTIONS OF THE LONG-TERM CARE OMBUDSMAN PROGRAM""; ""Resident-Level Advocacy""; ""Ensuring that Residents Have Regular and Timely Access to the Program""; ""Investigating and Resolving Complaints""; ""Working Cooperatively with Other Agencies""; ""Providing Technical Assistance and Training to Representatives of the Program""; ""Systems-Level Advocacy""; ""Evaluating Laws and Regulations""; ""Providing Education to the Public and Facility Staff""
""Disseminating Program Data""""Promoting the Development of Citizen Organizations and Resident and Family Councils""; ""SUMMARY""; ""3 State Compliance in Carrying Out Long-Term Care Ombudsman Programs""; ""INTRODUCTION""; ""COMPLIANCE WITH MANDATED FEDERAL PROVISIONS""; ""EXTENT OF COMPLIANCE""; ""Direct Individual Advocacy Services""; ""Regular and Timely Access (Accessibility)""; ""Timely Responses (Availability)""; ""Unmet Need""; ""Systemic Advocacy""; ""FACTORS THAT ENHANCE OR IMPEDE COMPLIANCE WITH THE PROGRAM�S FEDERAL MANDATES""; ""Leadership Within the Organizational Framework""
""Leadership from the Administration on Aging""
Record Nr. UNINA-9910819028503321
Washington, D.C., : Division of Health Care Services, Institute of Medicine, 1995
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui