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Keeping patients safe [[electronic resource] ] : transforming the work environment of nurses / / Committee on the Work Environment for Nurses and Patient Safety, Board on Health Care Services ; Ann Page, editor
| Keeping patients safe [[electronic resource] ] : transforming the work environment of nurses / / Committee on the Work Environment for Nurses and Patient Safety, Board on Health Care Services ; Ann Page, editor |
| Pubbl/distr/stampa | Washington, DC, : National Academies Press, c2004 |
| Descrizione fisica | 1 online resource (484 p.) |
| Disciplina | 362.17/3 |
| Altri autori (Persone) | PageAnn |
| Soggetto topico |
Industrial safety
Medical care - Quality control Nurse and patient Nursing errors - Prevention Nursing - Safety measures Work environment - Safety measures |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-280-17939-2
9786610179398 0-309-52732-5 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""Front Matter""; ""Reviewers""; ""Foreword""; ""Preface""; ""Acknowledgments""; ""Contents""; ""Tables, Figures, and Boxes""; ""Executive Summary""; ""1 Nursing: Inseparably Linked to Patient Safety""; ""2 A Framework for Building Patient Safety Defenses into Nurses' Work Environments""; ""3 Nurses Caring for Patients: Who They Are, Where They Work, and What They Do""; ""4 Transformational Leadership and Evidence-Based Management""; ""5 Maximizing Workforce Capability""; ""6 Work and Workspace Design to Prevent and Mitigate Errors""; ""7 Creating and Sustaining a Culture of Safety""
""8 Implementation Considerations and Needed Research""""Appendixes""; ""Appendix A Committee Membership and Study Approach""; ""Appendix B Interdisciplinary Collaboration, Team Functioning, and Patient Safety""; ""Appendix C Work Hour Regulation in Safety-Sensitive Industries""; ""Index"" |
| Record Nr. | UNINA-9910455771103321 |
| Washington, DC, : National Academies Press, c2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Keeping patients safe [[electronic resource] ] : transforming the work environment of nurses / / Institute of Medicine
| Keeping patients safe [[electronic resource] ] : transforming the work environment of nurses / / Institute of Medicine |
| Pubbl/distr/stampa | Washington, D.C., : National Academies Press, c2004 |
| Descrizione fisica | 1 online resource (40 p.) |
| Disciplina | 610.73 |
| Collana | The Richard and Hinda Rosenthal lectures |
| Soggetto topico |
Nursing - Safety measures
Work environment - Safety measures Industrial safety Nursing errors - Prevention Medical care - Quality control Nurse and patient |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-280-17580-X
9786610175802 0-309-54643-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Front Matter; Foreword; Contents; Introduction--Harvey Fineberg; Overview--Donald M. Steinwachs, Ph.D. ; Management Practices, Work Force Capability, Work Processes, and Organizational Culture--Ada Sue Hinshaw, Ph.D., R.N., F.A.A.N.; Evidenced-Based Management and a Culture of Safety--William C. Rupp, M.D. ; Discussion; Biosketches |
| Record Nr. | UNINA-9910450392303321 |
| Washington, D.C., : National Academies Press, c2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Keeping patients safe : transforming the work environment of nurses / / Institute of Medicine
| Keeping patients safe : transforming the work environment of nurses / / Institute of Medicine |
| Pubbl/distr/stampa | Washington, D.C. : , : National Academies Press, , 2004 |
| Descrizione fisica | 1 online resource (40 pages) |
| Disciplina | 610.73 |
| Collana | The Richard and Hinda Rosenthal lectures |
| Soggetto topico |
Nursing - Safety measures
Work environment - Safety measures Industrial safety Nursing errors - Prevention Medical care - Quality control Nurse and patient |
| ISBN |
0-309-16549-0
1-280-17580-X 9786610175802 0-309-54643-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Front Matter; Foreword; Contents; Introduction--Harvey Fineberg; Overview--Donald M. Steinwachs, Ph.D. ; Management Practices, Work Force Capability, Work Processes, and Organizational Culture--Ada Sue Hinshaw, Ph.D., R.N., F.A.A.N.; Evidenced-Based Management and a Culture of Safety--William C. Rupp, M.D. ; Discussion; Biosketches |
| Record Nr. | UNINA-9910783134503321 |
| Washington, D.C. : , : National Academies Press, , 2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Keeping patients safe : transforming the work environment of nurses / / Committee on the Work Environment for Nurses and Patient Safety, Board on Health Care Services ; Ann Page, editor
| Keeping patients safe : transforming the work environment of nurses / / Committee on the Work Environment for Nurses and Patient Safety, Board on Health Care Services ; Ann Page, editor |
| Pubbl/distr/stampa | Washington, DC : , : National Academies Press, , 2004 |
| Descrizione fisica | 1 online resource (xxi, 462 pages) : illustrations |
| Disciplina | 362.17/3 |
| Altri autori (Persone) | PageAnn (Ann E. K.) |
| Soggetto topico |
Industrial safety
Medical care - Quality control Nurse and patient Nursing errors - Prevention Nursing - Safety measures Work environment - Safety measures |
| ISBN |
0-309-13327-0
1-280-17939-2 9786610179398 0-309-52732-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""Front Matter""; ""Reviewers""; ""Foreword""; ""Preface""; ""Acknowledgments""; ""Contents""; ""Tables, Figures, and Boxes""; ""Executive Summary""; ""1 Nursing: Inseparably Linked to Patient Safety""; ""2 A Framework for Building Patient Safety Defenses into Nurses' Work Environments""; ""3 Nurses Caring for Patients: Who They Are, Where They Work, and What They Do""; ""4 Transformational Leadership and Evidence-Based Management""; ""5 Maximizing Workforce Capability""; ""6 Work and Workspace Design to Prevent and Mitigate Errors""; ""7 Creating and Sustaining a Culture of Safety""
""8 Implementation Considerations and Needed Research"" ""Appendixes""; ""Appendix A Committee Membership and Study Approach""; ""Appendix B Interdisciplinary Collaboration, Team Functioning, and Patient Safety""; ""Appendix C Work Hour Regulation in Safety-Sensitive Industries""; ""Index"" |
| Record Nr. | UNINA-9910780399903321 |
| Washington, DC : , : National Academies Press, , 2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Keeping patients safe : transforming the work environment of nurses / / Institute of Medicine
| Keeping patients safe : transforming the work environment of nurses / / Institute of Medicine |
| Pubbl/distr/stampa | Washington, D.C. : , : National Academies Press, , 2004 |
| Descrizione fisica | 1 online resource (40 pages) |
| Disciplina | 610.73 |
| Collana | The Richard and Hinda Rosenthal lectures |
| Soggetto topico |
Nursing - Safety measures
Work environment - Safety measures Industrial safety Nursing errors - Prevention Medical care - Quality control Nurse and patient |
| ISBN |
0-309-16549-0
1-280-17580-X 9786610175802 0-309-54643-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Front Matter; Foreword; Contents; Introduction--Harvey Fineberg; Overview--Donald M. Steinwachs, Ph.D. ; Management Practices, Work Force Capability, Work Processes, and Organizational Culture--Ada Sue Hinshaw, Ph.D., R.N., F.A.A.N.; Evidenced-Based Management and a Culture of Safety--William C. Rupp, M.D. ; Discussion; Biosketches |
| Record Nr. | UNINA-9910812002203321 |
| Washington, D.C. : , : National Academies Press, , 2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Keeping patients safe : transforming the work environment of nurses / / Committee on the Work Environment for Nurses and Patient Safety, Board on Health Care Services ; Ann Page, editor
| Keeping patients safe : transforming the work environment of nurses / / Committee on the Work Environment for Nurses and Patient Safety, Board on Health Care Services ; Ann Page, editor |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Washington, DC : , : National Academies Press, , 2004 |
| Descrizione fisica | 1 online resource (xxi, 462 pages) : illustrations |
| Disciplina | 362.17/3 |
| Altri autori (Persone) | PageAnn (Ann E. K.) |
| Soggetto topico |
Industrial safety
Medical care - Quality control Nurse and patient Nursing errors - Prevention Nursing - Safety measures Work environment - Safety measures |
| ISBN |
0-309-13327-0
1-280-17939-2 9786610179398 0-309-52732-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""Front Matter""; ""Reviewers""; ""Foreword""; ""Preface""; ""Acknowledgments""; ""Contents""; ""Tables, Figures, and Boxes""; ""Executive Summary""; ""1 Nursing: Inseparably Linked to Patient Safety""; ""2 A Framework for Building Patient Safety Defenses into Nurses' Work Environments""; ""3 Nurses Caring for Patients: Who They Are, Where They Work, and What They Do""; ""4 Transformational Leadership and Evidence-Based Management""; ""5 Maximizing Workforce Capability""; ""6 Work and Workspace Design to Prevent and Mitigate Errors""; ""7 Creating and Sustaining a Culture of Safety""
""8 Implementation Considerations and Needed Research"" ""Appendixes""; ""Appendix A Committee Membership and Study Approach""; ""Appendix B Interdisciplinary Collaboration, Team Functioning, and Patient Safety""; ""Appendix C Work Hour Regulation in Safety-Sensitive Industries""; ""Index"" |
| Record Nr. | UNINA-9910808638003321 |
| Washington, DC : , : National Academies Press, , 2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Limiting harm in health care [[electronic resource] ] : a nursing perspective / / edited by Frank Milligan, Kate Robinson
| Limiting harm in health care [[electronic resource] ] : a nursing perspective / / edited by Frank Milligan, Kate Robinson |
| Pubbl/distr/stampa | Oxford, OX ; Malden, MA, USA, : Blackwell Pub., c2003 |
| Descrizione fisica | 1 online resource (298 p.) |
| Disciplina |
362.1/73/068
610 |
| Altri autori (Persone) |
MilliganFrank
RobinsonKate |
| Soggetto topico | Nursing errors - Prevention |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-280-23743-0
9786610237432 0-470-70963-4 0-470-77450-9 1-4051-5098-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Contents; Preface; Contributors; Acknowledgements; 1. Introduction, Aims and Mapping Health Care; Introduction; The aims of this book; Doctors and nurses; Seeing the limits of medicine - maps as knowledge; The map of western medicine; Mapping medical harm; Examples of harm; Expanding nursing roles in health care; The chapters; References; 2. Defining Medicine and the Nature of Iatrogenic Harm; Introduction; Western medicine - the world-view of a profession; The body and the 'gaze'; Discourse - talking medicine; The dominant discourse of western medicine; Iatrogenesis and iatrogenic harm
Recent evidence on iatrogenic harmConclusion; References; 3. Being a Professional - A Defence Against Causing Harm?; Introduction; The professionalisation agenda; Being a profession; A changing climate of opinion; Options for the future; A new sort of profession?; Conclusion; References; 4. Harm Reduction in Context - The Scope of Nursing Practice; Introduction; Nursing in the contemporary health care context; The professional regulation of nursing; Accountability of nurses beyond professional regulation; The dynamic and expanding role of nursing; Conclusion; References 5. Expanding Nurse Prescribing and the Hidden Harm within Modern Drug TherapyIntroduction; Adverse drug reactions - what are they and can they be prevented?; Alternative and complementary therapies; Interactions between conventional drugs and herbal remedies; Compliance and concordance; Drug errors; Nurse prescribing; Drug calculations; Do nurses have the necessary knowledge?; Conclusion; References; 6. Shifts in the Care of Hyperactive Children; Introduction; Background; What is ADHD?; Labelling; If ADHD does exist, what current interventions are on offer?; Is intervention always needed? Other issuesConclusion; References; 7. The Medicalisation of Mental Health Practice - Lessons from the Care of Patients Who Deliberately Self-harm; Introduction; Suicide and deliberate self-harm; The medical model and the nurse; Failings of the medical model; Psychological care and mental health nursing; Inpatient psychiatric care: models and frames; The medical frame; Alternatives to the medical model; Inpatient care: the patient's perspective; Relationships and incidents of self-harm; New models: the role of the nurse researcher; Conclusion; References 8. Complaints as a Measure of Harm - Lessons from Community Health CouncilsIntroduction; Complaints and the NHS complaints procedure; The work of Community Health Councils in supporting complainants; Community Health Councils, primary care and the private sector; Supporting complainants; The nature of complaints; Disabling complainants; The NHS - moving towards a culture of openness?; Beyond complaints: specific Community Health Council initiatives; Expanding information technology; Limits and reform of Community Health Councils; Conclusion; References 9. Nurse Diagnosed Myocardial Infarction - Hidden Nurse Work and Iatrogenic Risk |
| Record Nr. | UNINA-9910143259703321 |
| Oxford, OX ; Malden, MA, USA, : Blackwell Pub., c2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Limiting harm in health care [[electronic resource] ] : a nursing perspective / / edited by Frank Milligan, Kate Robinson
| Limiting harm in health care [[electronic resource] ] : a nursing perspective / / edited by Frank Milligan, Kate Robinson |
| Pubbl/distr/stampa | Oxford, OX ; Malden, MA, USA, : Blackwell Pub., c2003 |
| Descrizione fisica | 1 online resource (298 p.) |
| Disciplina |
362.1/73/068
610 |
| Altri autori (Persone) |
MilliganFrank
RobinsonKate |
| Soggetto topico | Nursing errors - Prevention |
| ISBN |
1-280-23743-0
9786610237432 0-470-70963-4 0-470-77450-9 1-4051-5098-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Contents; Preface; Contributors; Acknowledgements; 1. Introduction, Aims and Mapping Health Care; Introduction; The aims of this book; Doctors and nurses; Seeing the limits of medicine - maps as knowledge; The map of western medicine; Mapping medical harm; Examples of harm; Expanding nursing roles in health care; The chapters; References; 2. Defining Medicine and the Nature of Iatrogenic Harm; Introduction; Western medicine - the world-view of a profession; The body and the 'gaze'; Discourse - talking medicine; The dominant discourse of western medicine; Iatrogenesis and iatrogenic harm
Recent evidence on iatrogenic harmConclusion; References; 3. Being a Professional - A Defence Against Causing Harm?; Introduction; The professionalisation agenda; Being a profession; A changing climate of opinion; Options for the future; A new sort of profession?; Conclusion; References; 4. Harm Reduction in Context - The Scope of Nursing Practice; Introduction; Nursing in the contemporary health care context; The professional regulation of nursing; Accountability of nurses beyond professional regulation; The dynamic and expanding role of nursing; Conclusion; References 5. Expanding Nurse Prescribing and the Hidden Harm within Modern Drug TherapyIntroduction; Adverse drug reactions - what are they and can they be prevented?; Alternative and complementary therapies; Interactions between conventional drugs and herbal remedies; Compliance and concordance; Drug errors; Nurse prescribing; Drug calculations; Do nurses have the necessary knowledge?; Conclusion; References; 6. Shifts in the Care of Hyperactive Children; Introduction; Background; What is ADHD?; Labelling; If ADHD does exist, what current interventions are on offer?; Is intervention always needed? Other issuesConclusion; References; 7. The Medicalisation of Mental Health Practice - Lessons from the Care of Patients Who Deliberately Self-harm; Introduction; Suicide and deliberate self-harm; The medical model and the nurse; Failings of the medical model; Psychological care and mental health nursing; Inpatient psychiatric care: models and frames; The medical frame; Alternatives to the medical model; Inpatient care: the patient's perspective; Relationships and incidents of self-harm; New models: the role of the nurse researcher; Conclusion; References 8. Complaints as a Measure of Harm - Lessons from Community Health CouncilsIntroduction; Complaints and the NHS complaints procedure; The work of Community Health Councils in supporting complainants; Community Health Councils, primary care and the private sector; Supporting complainants; The nature of complaints; Disabling complainants; The NHS - moving towards a culture of openness?; Beyond complaints: specific Community Health Council initiatives; Expanding information technology; Limits and reform of Community Health Councils; Conclusion; References 9. Nurse Diagnosed Myocardial Infarction - Hidden Nurse Work and Iatrogenic Risk |
| Record Nr. | UNISA-996213217303316 |
| Oxford, OX ; Malden, MA, USA, : Blackwell Pub., c2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
| ||
Limiting harm in health care [[electronic resource] ] : a nursing perspective / / edited by Frank Milligan, Kate Robinson
| Limiting harm in health care [[electronic resource] ] : a nursing perspective / / edited by Frank Milligan, Kate Robinson |
| Pubbl/distr/stampa | Oxford, OX ; Malden, MA, USA, : Blackwell Pub., c2003 |
| Descrizione fisica | 1 online resource (298 p.) |
| Disciplina |
362.1/73/068
610 |
| Altri autori (Persone) |
MilliganFrank
RobinsonKate |
| Soggetto topico | Nursing errors - Prevention |
| ISBN |
1-280-23743-0
9786610237432 0-470-70963-4 0-470-77450-9 1-4051-5098-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Contents; Preface; Contributors; Acknowledgements; 1. Introduction, Aims and Mapping Health Care; Introduction; The aims of this book; Doctors and nurses; Seeing the limits of medicine - maps as knowledge; The map of western medicine; Mapping medical harm; Examples of harm; Expanding nursing roles in health care; The chapters; References; 2. Defining Medicine and the Nature of Iatrogenic Harm; Introduction; Western medicine - the world-view of a profession; The body and the 'gaze'; Discourse - talking medicine; The dominant discourse of western medicine; Iatrogenesis and iatrogenic harm
Recent evidence on iatrogenic harmConclusion; References; 3. Being a Professional - A Defence Against Causing Harm?; Introduction; The professionalisation agenda; Being a profession; A changing climate of opinion; Options for the future; A new sort of profession?; Conclusion; References; 4. Harm Reduction in Context - The Scope of Nursing Practice; Introduction; Nursing in the contemporary health care context; The professional regulation of nursing; Accountability of nurses beyond professional regulation; The dynamic and expanding role of nursing; Conclusion; References 5. Expanding Nurse Prescribing and the Hidden Harm within Modern Drug TherapyIntroduction; Adverse drug reactions - what are they and can they be prevented?; Alternative and complementary therapies; Interactions between conventional drugs and herbal remedies; Compliance and concordance; Drug errors; Nurse prescribing; Drug calculations; Do nurses have the necessary knowledge?; Conclusion; References; 6. Shifts in the Care of Hyperactive Children; Introduction; Background; What is ADHD?; Labelling; If ADHD does exist, what current interventions are on offer?; Is intervention always needed? Other issuesConclusion; References; 7. The Medicalisation of Mental Health Practice - Lessons from the Care of Patients Who Deliberately Self-harm; Introduction; Suicide and deliberate self-harm; The medical model and the nurse; Failings of the medical model; Psychological care and mental health nursing; Inpatient psychiatric care: models and frames; The medical frame; Alternatives to the medical model; Inpatient care: the patient's perspective; Relationships and incidents of self-harm; New models: the role of the nurse researcher; Conclusion; References 8. Complaints as a Measure of Harm - Lessons from Community Health CouncilsIntroduction; Complaints and the NHS complaints procedure; The work of Community Health Councils in supporting complainants; Community Health Councils, primary care and the private sector; Supporting complainants; The nature of complaints; Disabling complainants; The NHS - moving towards a culture of openness?; Beyond complaints: specific Community Health Council initiatives; Expanding information technology; Limits and reform of Community Health Councils; Conclusion; References 9. Nurse Diagnosed Myocardial Infarction - Hidden Nurse Work and Iatrogenic Risk |
| Record Nr. | UNINA-9910829866503321 |
| Oxford, OX ; Malden, MA, USA, : Blackwell Pub., c2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Limiting harm in health care [[electronic resource] ] : a nursing perspective / / edited by Frank Milligan, Kate Robinson
| Limiting harm in health care [[electronic resource] ] : a nursing perspective / / edited by Frank Milligan, Kate Robinson |
| Pubbl/distr/stampa | Oxford, OX ; Malden, MA, USA, : Blackwell Pub., c2003 |
| Descrizione fisica | 1 online resource (298 p.) |
| Disciplina |
362.1/73/068
610 |
| Altri autori (Persone) |
MilliganFrank
RobinsonKate |
| Soggetto topico | Nursing errors - Prevention |
| ISBN |
1-280-23743-0
9786610237432 0-470-70963-4 0-470-77450-9 1-4051-5098-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Contents; Preface; Contributors; Acknowledgements; 1. Introduction, Aims and Mapping Health Care; Introduction; The aims of this book; Doctors and nurses; Seeing the limits of medicine - maps as knowledge; The map of western medicine; Mapping medical harm; Examples of harm; Expanding nursing roles in health care; The chapters; References; 2. Defining Medicine and the Nature of Iatrogenic Harm; Introduction; Western medicine - the world-view of a profession; The body and the 'gaze'; Discourse - talking medicine; The dominant discourse of western medicine; Iatrogenesis and iatrogenic harm
Recent evidence on iatrogenic harmConclusion; References; 3. Being a Professional - A Defence Against Causing Harm?; Introduction; The professionalisation agenda; Being a profession; A changing climate of opinion; Options for the future; A new sort of profession?; Conclusion; References; 4. Harm Reduction in Context - The Scope of Nursing Practice; Introduction; Nursing in the contemporary health care context; The professional regulation of nursing; Accountability of nurses beyond professional regulation; The dynamic and expanding role of nursing; Conclusion; References 5. Expanding Nurse Prescribing and the Hidden Harm within Modern Drug TherapyIntroduction; Adverse drug reactions - what are they and can they be prevented?; Alternative and complementary therapies; Interactions between conventional drugs and herbal remedies; Compliance and concordance; Drug errors; Nurse prescribing; Drug calculations; Do nurses have the necessary knowledge?; Conclusion; References; 6. Shifts in the Care of Hyperactive Children; Introduction; Background; What is ADHD?; Labelling; If ADHD does exist, what current interventions are on offer?; Is intervention always needed? Other issuesConclusion; References; 7. The Medicalisation of Mental Health Practice - Lessons from the Care of Patients Who Deliberately Self-harm; Introduction; Suicide and deliberate self-harm; The medical model and the nurse; Failings of the medical model; Psychological care and mental health nursing; Inpatient psychiatric care: models and frames; The medical frame; Alternatives to the medical model; Inpatient care: the patient's perspective; Relationships and incidents of self-harm; New models: the role of the nurse researcher; Conclusion; References 8. Complaints as a Measure of Harm - Lessons from Community Health CouncilsIntroduction; Complaints and the NHS complaints procedure; The work of Community Health Councils in supporting complainants; Community Health Councils, primary care and the private sector; Supporting complainants; The nature of complaints; Disabling complainants; The NHS - moving towards a culture of openness?; Beyond complaints: specific Community Health Council initiatives; Expanding information technology; Limits and reform of Community Health Councils; Conclusion; References 9. Nurse Diagnosed Myocardial Infarction - Hidden Nurse Work and Iatrogenic Risk |
| Record Nr. | UNINA-9910840586403321 |
| Oxford, OX ; Malden, MA, USA, : Blackwell Pub., c2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
