Pubbl/distr/stampa	Chichester, West Sussex ; ; Hoboken, NJ, : Wiley, c2005
Descrizione fisica	1 online resource (273 p.)
Disciplina	384.5/3/068
Altri autori (Persone)	KoivukoskiUlla RäisänenVilho
Soggetto topico	Mobile communication systems - Management
ISBN	1-280-26870-0 9786610268702 0-470-02146-2 0-470-02145-4
Formato	Materiale a stampa
Livello bibliografico	Monografia
Lingua di pubblicazione	eng
Nota di contenuto	Managing Mobile Services; Contents; About the editors; Contributors; Foreword; About the book; Organization; Interdependencies between chapters; Acknowledgements; Abbreviations; 1 Introduction; 1.1 Introduction to managing mobile services; 1.2 The business environment; 1.3 Business requirements; 1.3.1 The end-user perspective; 1.3.2 The network operator and service provider perspective; 1.4 The shifting focus of service management; 1.5 End-user driven service development and optimization; 1.5.1 From customer requirements to service development 1.5.2 From customer experience to service optimization 1.6 Re-shaping the positioning of BSS and OSS; 1.7 Ways to capture market opportunity; 1.8 References; 2 Business Evolution of Mobile Services; 2.1 Introduction; 2.2 Mobile services evolution; 2.2.1 Voice and other calls; 2.2.2 Person-to-person messaging; 2.2.3 Content services; 2.2.4 Transaction services; 2.2.5 Business data services; 2.2.6 Advertising; 2.3 Value chain evolution; 2.3.1 Customers; 2.3.2 Mobile operators; 2.3.3 Service, content and application providers; 2.4 Business model evolution; 2.5 Conclusion 3 Focus Topic 1 - The Tune 2 Radio Service 3.1 Introduction; 3.2 The business environment encouraging service development; 3.3 Business model; 3.4 Value for the end-user; 3.5 Technical implementation; 3.5.1 The roles of the players in implementation; 3.5.2 Deployment; 3.6 Learning; 3.6.1 End-user perspective; 3.6.2 Technology perspective; 3.6.3 Business perspective; 4 Service Management; 4.1 Introduction; 4.2 Service management processes; 4.2.1 The service lifecycle; 4.2.2 Operating roles in service management; 4.2.3 Workflows and workflow management; 4.3 Service management architectures 4.4 Requirements for service management 4.4.1 Implications of a multi-provider environment; 4.4.2 Device management; 4.4.3 Personalization and differentiation; 4.4.4 Service convergence; 4.4.5 Telecom - IT convergence; 4.4.6 Inventory; 4.4.7 Multi-vendor environment; 4.4.8 Conclusion; 4.5 Service management for GSM networks; 4.6 Service management for GPRS and mobile data networks; 4.7 Service management for 3G and multimedia; 4.8 Reference; 5 Standardization Related to Service Management; 5.1 Introduction; 5.2 IETF; 5.3 Service availability forum; 5.4 3GPP; 5.5 OMA; 5.5.1 History 5.6 W3C, OASIS and WS-I5. 6.1 W3C; 5.6.2 OASIS; 5.6.3 WS-I; 5.7 Liberty Alliance; 5.7.1 History and organization; 5.7.2 Liberty and network identity; 5.7.3 The Liberty Specifications in detail; 5.7.4 Implementation status; 5.8 TMF; 5.9 DMTF; 5.10 OSS/J; 5.11 Conclusion; 5.12 References; 6 Requirements and Characteristics of IP Services; 6.1 Introduction; 6.2 Crash course in mobile network technologies; 6.3 Requirements of services; 6.3.1 Service class 1: content service; 6.3.2 Service class 2: augmented VoIP; 6.3.3 Summary; 6.4 Characteristics of services 6.4.1 Service class 1: content service
Record Nr.	UNINA-9910145018603321

Edizione	[1st ed.]
Pubbl/distr/stampa	Chichester, West Sussex ; ; Hoboken, NJ, : Wiley, c2005
Descrizione fisica	1 online resource (273 p.)
Disciplina	384.5/3/068
Altri autori (Persone)	KoivukoskiUlla RaisanenVilho
Soggetto topico	Mobile communication systems - Management
ISBN	9786610268702 9781280268700 1280268700 9780470021460 0470021462 9780470021453 0470021454
Formato	Materiale a stampa
Livello bibliografico	Monografia
Lingua di pubblicazione	eng
Nota di contenuto	Managing Mobile Services; Contents; About the editors; Contributors; Foreword; About the book; Organization; Interdependencies between chapters; Acknowledgements; Abbreviations; 1 Introduction; 1.1 Introduction to managing mobile services; 1.2 The business environment; 1.3 Business requirements; 1.3.1 The end-user perspective; 1.3.2 The network operator and service provider perspective; 1.4 The shifting focus of service management; 1.5 End-user driven service development and optimization; 1.5.1 From customer requirements to service development 1.5.2 From customer experience to service optimization 1.6 Re-shaping the positioning of BSS and OSS; 1.7 Ways to capture market opportunity; 1.8 References; 2 Business Evolution of Mobile Services; 2.1 Introduction; 2.2 Mobile services evolution; 2.2.1 Voice and other calls; 2.2.2 Person-to-person messaging; 2.2.3 Content services; 2.2.4 Transaction services; 2.2.5 Business data services; 2.2.6 Advertising; 2.3 Value chain evolution; 2.3.1 Customers; 2.3.2 Mobile operators; 2.3.3 Service, content and application providers; 2.4 Business model evolution; 2.5 Conclusion 3 Focus Topic 1 - The Tune 2 Radio Service 3.1 Introduction; 3.2 The business environment encouraging service development; 3.3 Business model; 3.4 Value for the end-user; 3.5 Technical implementation; 3.5.1 The roles of the players in implementation; 3.5.2 Deployment; 3.6 Learning; 3.6.1 End-user perspective; 3.6.2 Technology perspective; 3.6.3 Business perspective; 4 Service Management; 4.1 Introduction; 4.2 Service management processes; 4.2.1 The service lifecycle; 4.2.2 Operating roles in service management; 4.2.3 Workflows and workflow management; 4.3 Service management architectures 4.4 Requirements for service management 4.4.1 Implications of a multi-provider environment; 4.4.2 Device management; 4.4.3 Personalization and differentiation; 4.4.4 Service convergence; 4.4.5 Telecom - IT convergence; 4.4.6 Inventory; 4.4.7 Multi-vendor environment; 4.4.8 Conclusion; 4.5 Service management for GSM networks; 4.6 Service management for GPRS and mobile data networks; 4.7 Service management for 3G and multimedia; 4.8 Reference; 5 Standardization Related to Service Management; 5.1 Introduction; 5.2 IETF; 5.3 Service availability forum; 5.4 3GPP; 5.5 OMA; 5.5.1 History 5.6 W3C, OASIS and WS-I5. 6.1 W3C; 5.6.2 OASIS; 5.6.3 WS-I; 5.7 Liberty Alliance; 5.7.1 History and organization; 5.7.2 Liberty and network identity; 5.7.3 The Liberty Specifications in detail; 5.7.4 Implementation status; 5.8 TMF; 5.9 DMTF; 5.10 OSS/J; 5.11 Conclusion; 5.12 References; 6 Requirements and Characteristics of IP Services; 6.1 Introduction; 6.2 Crash course in mobile network technologies; 6.3 Requirements of services; 6.3.1 Service class 1: content service; 6.3.2 Service class 2: augmented VoIP; 6.3.3 Summary; 6.4 Characteristics of services 6.4.1 Service class 1: content service
Record Nr.	UNINA-9910828412903321

Autore	McGuire Russell <1964->
Edizione	[1st edition]
Pubbl/distr/stampa	Hoboken, N.J., : John Wiley & Sons, c2007
Descrizione fisica	1 online resource (258 p.)
Disciplina	658.4012
Soggetto topico	Business enterprises - Technological innovations Business enterprises - Computer networks - Management Mobile communication systems - Management Business planning
Soggetto genere / forma	Electronic books.
ISBN	1-119-19749-X 1-280-95721-2 9786610957217 0-470-19544-4
Formato	Materiale a stampa
Livello bibliografico	Monografia
Lingua di pubblicazione	eng
Nota di contenuto	THE POWER OF MOBILITY; Foreword; Contents; Preface: Welcome to the Mobile World; What's in this Book for You; Acknowledgments; Part I: The Mobility Age; Chapter 1: Technology Sets the Stage; The Gutenberg Press Unleashes Reformation and Renaissance; Bacon's Law; The Steam Engine Powers the Industrial Age; The Second Law of Thermodynamics; The Telegraph Signals the Telecom Era; ""Time Is Money''; The Microprocessor Produces the Personal Computer (PC) Era; ""Moore's Law''; Notes; Chapter 2: Redefining Communications; Redefining Business Communications; Redefining Consumer Communications Chapter 3: The Law of Mobility Signals TransformationThe Internet Connects the World; ""Metcalfe's Law''; Wireless Technologies Unleash the Power of Mobility; ""The Law of Mobility''; Notes; Chapter 4: What Power?; Context Matters; Converging Power; Part II: Seven Steps to the Power of Mobility; Chapter 5: Introducing the Seven Steps; Making a Product Mobile; Adding Mobility into Products Today; I Thought Cameras Already Were Mobile; Can Mobility Increase the Value of Your Product?; Making a Service Mobile; Adding Mobility into Services Today; Can Mobility Increase the Value of Your Service? Making a Process MobileHigh Reward, High Risk; Notes; Chapter 6: Digitize; How to Digitize; Notes; Chapter 7: Connect; Notes; Chapter 8: Evaluate; Increasing Availability; Contextual Relevance; Reduced Costs; What Does It Take?; Notes; Chapter 9: Limit; Wireless Technology; Network Provider; Geography; Activities; Notes; Chapter 10: Position; Risk; Reward; Replication; Wrapping It All Together; Note; Chapter 11: Protect; What Are These Dangers?; Taming the Dangers; Notes; Chapter 12: Learn from Your Customers; The Three Imperatives; The Levels of Learning; Notes Chapter 13: Conclusion: Go Capture the Power!Me-Too-Plus or New Category?; Deliver the Value, Capture the Power; Notes; Index
Record Nr.	UNINA-9910143736403321

Pubbl/distr/stampa	Hoboken, NJ : , : Wiley, , 2021
Descrizione fisica	1 online resource (563 pages)
Disciplina	384.53068
Soggetto topico	Artificial intelligence Mobile communication systems - Management Mobile communication systems - Data processing
Soggetto genere / forma	Electronic books.
ISBN	1-119-58642-9 1-119-58640-2 1-119-58644-5
Formato	Materiale a stampa
Livello bibliografico	Monografia
Lingua di pubblicazione	eng
Record Nr.	UNINA-9910554835703321