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International journal of health care quality assurance [[electronic resource] ] : addressing the issues of management and quality . Volume 20, Number 7 Patient safety structures, processes and outcomes
International journal of health care quality assurance [[electronic resource] ] : addressing the issues of management and quality . Volume 20, Number 7 Patient safety structures, processes and outcomes
Autore Hurst Keith
Pubbl/distr/stampa [Bradford, England], : Emerald, 2007
Descrizione fisica 1 online resource (101 p.)
Disciplina 362
Collana International Journal of Health Care Quality Assurance - Volume 20, Issue 7
Soggetto topico Health services administration
Medical care - Evaluation
Medical care - Canada - Evaluation
ISBN 1-281-14357-X
9786611143572
1-84663-635-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Editorial; Promoting safety; Safety self-efficacy and safety performance; Are health systems changing in support of patient safety?; Guideline development from an observational study; When renewing medical equipment is necessary: a case report; Challenging patient safety culture: survey results; News and views; Recent publications
Record Nr. UNINA-9910784988303321
Hurst Keith  
[Bradford, England], : Emerald, 2007
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
International journal of health care quality assurance [[electronic resource] ] : addressing the issues of management and quality . Volume 21, Number 1 Patient satisfaction structures, processes and outcomes
International journal of health care quality assurance [[electronic resource] ] : addressing the issues of management and quality . Volume 21, Number 1 Patient satisfaction structures, processes and outcomes
Pubbl/distr/stampa [Bradford, England], : Emerald, 2008
Descrizione fisica 1 online resource (141 p.)
Disciplina 362.1068
Collana International journal of health care quality assurance
Soggetto topico Health services administration - Canada
Health services administration
Medical care - Evaluation
Medical care - Canada - Evaluation
Soggetto genere / forma Electronic books.
ISBN 1-281-38511-5
9786611385118
9781846637479
1-84663-747-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Editorial; Gearing service quality into public and private hospitals in small islands; Measuring the three process segments of a customer's service experience for an out-patient surgery center; Pessimism and hostility scores as predictors of patient satisfaction ratings by medical out-patients; The role of understanding customer expectations in aged care; Patient claims and complaints data for improving patient safety; Evaluating hospital service quality from a physician viewpoint
The influence of service quality and patients' emotions on satisfactionThe relative importance of service dimensions in a healthcare setting; News and views; Recent publications
Record Nr. UNINA-9910451256203321
[Bradford, England], : Emerald, 2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
International journal of health care quality assurance [[electronic resource] ] : addressing the issues of management and quality . Volume 21, Number 1 Patient satisfaction structures, processes and outcomes
International journal of health care quality assurance [[electronic resource] ] : addressing the issues of management and quality . Volume 21, Number 1 Patient satisfaction structures, processes and outcomes
Pubbl/distr/stampa [Bradford, England], : Emerald, 2008
Descrizione fisica 1 online resource (141 p.)
Disciplina 362.1068
Collana International journal of health care quality assurance
Soggetto topico Health services administration - Canada
Health services administration
Medical care - Evaluation
Medical care - Canada - Evaluation
ISBN 1-281-38511-5
9786611385118
9781846637479
1-84663-747-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Editorial; Gearing service quality into public and private hospitals in small islands; Measuring the three process segments of a customer's service experience for an out-patient surgery center; Pessimism and hostility scores as predictors of patient satisfaction ratings by medical out-patients; The role of understanding customer expectations in aged care; Patient claims and complaints data for improving patient safety; Evaluating hospital service quality from a physician viewpoint
The influence of service quality and patients' emotions on satisfactionThe relative importance of service dimensions in a healthcare setting; News and views; Recent publications
Record Nr. UNINA-9910784738903321
[Bradford, England], : Emerald, 2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
International journal of health care quality assurance [[electronic resource] ] : addressing the issues of management and quality . Volume 21, Number 1 Patient satisfaction structures, processes and outcomes
International journal of health care quality assurance [[electronic resource] ] : addressing the issues of management and quality . Volume 21, Number 1 Patient satisfaction structures, processes and outcomes
Edizione [1st ed.]
Pubbl/distr/stampa [Bradford, England], : Emerald, 2008
Descrizione fisica 1 online resource (141 p.)
Disciplina 362.1068
Collana International journal of health care quality assurance
Soggetto topico Health services administration - Canada
Health services administration
Medical care - Evaluation
Medical care - Canada - Evaluation
ISBN 1-281-38511-5
9786611385118
9781846637479
1-84663-747-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Editorial; Gearing service quality into public and private hospitals in small islands; Measuring the three process segments of a customer's service experience for an out-patient surgery center; Pessimism and hostility scores as predictors of patient satisfaction ratings by medical out-patients; The role of understanding customer expectations in aged care; Patient claims and complaints data for improving patient safety; Evaluating hospital service quality from a physician viewpoint
The influence of service quality and patients' emotions on satisfactionThe relative importance of service dimensions in a healthcare setting; News and views; Recent publications
Record Nr. UNINA-9910813616503321
[Bradford, England], : Emerald, 2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
International journal of health care quality assurance [[electronic resource] ] : addressing the issues of management and quality . Volume 20, Number 7 Patient safety structures, processes and outcomes
International journal of health care quality assurance [[electronic resource] ] : addressing the issues of management and quality . Volume 20, Number 7 Patient safety structures, processes and outcomes
Pubbl/distr/stampa [Bradford, England], : Emerald, 2007
Descrizione fisica 1 online resource (101 p.)
Disciplina 362
Collana International Journal of Health Care Quality Assurance - Volume 20, Issue 7
Soggetto topico Health services administration
Medical care - Evaluation
Medical care - Canada - Evaluation
Soggetto genere / forma Electronic books.
ISBN 1-281-14357-X
9786611143572
1-84663-635-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Editorial; Promoting safety; Safety self-efficacy and safety performance; Are health systems changing in support of patient safety?; Guideline development from an observational study; When renewing medical equipment is necessary: a case report; Challenging patient safety culture: survey results; News and views; Recent publications
Record Nr. UNINA-9910451341603321
[Bradford, England], : Emerald, 2007
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
International journal of health care quality assurance [[electronic resource] ] : addressing the issues of management and quality . Volume 20, Number 7 Patient safety structures, processes and outcomes
International journal of health care quality assurance [[electronic resource] ] : addressing the issues of management and quality . Volume 20, Number 7 Patient safety structures, processes and outcomes
Edizione [1st ed.]
Pubbl/distr/stampa [Bradford, England], : Emerald, 2007
Descrizione fisica 1 online resource (101 p.)
Disciplina 362
Collana International Journal of Health Care Quality Assurance - Volume 20, Issue 7
Soggetto topico Health services administration
Medical care - Evaluation
Medical care - Canada - Evaluation
ISBN 1-281-14357-X
9786611143572
1-84663-635-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Editorial; Promoting safety; Safety self-efficacy and safety performance; Are health systems changing in support of patient safety?; Guideline development from an observational study; When renewing medical equipment is necessary: a case report; Challenging patient safety culture: survey results; News and views; Recent publications
Record Nr. UNINA-9910820391203321
[Bradford, England], : Emerald, 2007
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Is Two-Tier Health Care the Future? / edited by Colleen M. Flood and Bryan Thomas
Is Two-Tier Health Care the Future? / edited by Colleen M. Flood and Bryan Thomas
Autore Thomas Bryan
Pubbl/distr/stampa University of Ottawa Press, 2020
Descrizione fisica 1 online resource (348 pages.)
Disciplina 362.10971
Collana Law, technology and media
Soggetto topico Public-private sector cooperation
Medical policy
Medical care - Law and legislation - Canada
Medical policy - Canada
Medical care - Canada - Evaluation
Soggetto genere / forma Electronic books.
Soggetto non controllato Public health & safety law
ISBN 0-7766-2809-7
0-7766-2808-9
Classificazione cci1icc
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Introduction : the courts and two-tier medicare / Colleen M. Flood and Bryan Thomas -- part I. The context and contestations of public and private in the Canadian health care system. Private finance and Canadian Medicare : learning from history / Gregory P. Marchildon -- Chaoulli to Cambie : Charter challenges to the regulation of private care / Martha Jackman -- Borders, fences, and crossings : regulating parallel private finance in health care / Jeremiah Hurley -- Chaoulli v Quebec : cause or symptom of quebec health system privatization? / Amelie Quesnel-Vallee, Rachel McKay, and Noushon Farmanara -- Experiences with two-tier home care in Canada : a focus on inequalities in home care use by income in Ontario / Sara Allin, David Rudoler, Danielle Dawson, and Jonathan Mullen -- Self-regulation as a means of regulating privately financed Medicare : what can we learn from the fertility sector? / Vanessa Gruben -- part II. Is Canada odd? Looking at the regulation of public/private mix of health care in other countries. The politics of market-oriented reforms: lessons from the United Kingdom, the United States, and the Netherlands / Carolyn Hughes Tuohy -- The public-private mix in health care : reflections on the interplay between social and private insurance in Germany / Achim Schmid and Lorraine Frisina Doetter -- The public-private mix in France : a case for two-tier health care? / Zeynep Or and Aurelie Pierre -- Embracing private finance and private provision : the Australian system / Fiona McDonald and Stephen Duckett -- Embracing and disentangling from private finance : the Irish system / Stephen Thomas, Sarah Barry, Bridget Johnston, Rikke Siersbaek, and Sara Burke -- Contracting our way around two-tier care? the use of physician contracts to limit dual practice / Bryan Thomas -- Conclusion : the complex dynamics of Canadian Medicare and the Constitution / Colleen M. Flood and Bryan Thomas.
Record Nr. UNISA-996571843103316
Thomas Bryan  
University of Ottawa Press, 2020
Materiale a stampa
Lo trovi qui: Univ. di Salerno
Opac: Controlla la disponibilità qui
Is Two-Tier Health Care the Future? / edited by Colleen M. Flood and Bryan Thomas
Is Two-Tier Health Care the Future? / edited by Colleen M. Flood and Bryan Thomas
Autore Thomas Bryan
Pubbl/distr/stampa University of Ottawa Press, 2020
Descrizione fisica 1 online resource (348 pages.)
Disciplina 362.10971
Collana Law, technology and media
Soggetto topico Public-private sector cooperation
Medical policy
Medical care - Law and legislation - Canada
Medical policy - Canada
Medical care - Canada - Evaluation
Soggetto genere / forma Electronic books.
ISBN 0-7766-2809-7
0-7766-2808-9
Classificazione cci1icc
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Introduction : the courts and two-tier medicare / Colleen M. Flood and Bryan Thomas -- part I. The context and contestations of public and private in the Canadian health care system. Private finance and Canadian Medicare : learning from history / Gregory P. Marchildon -- Chaoulli to Cambie : Charter challenges to the regulation of private care / Martha Jackman -- Borders, fences, and crossings : regulating parallel private finance in health care / Jeremiah Hurley -- Chaoulli v Quebec : cause or symptom of quebec health system privatization? / Amelie Quesnel-Vallee, Rachel McKay, and Noushon Farmanara -- Experiences with two-tier home care in Canada : a focus on inequalities in home care use by income in Ontario / Sara Allin, David Rudoler, Danielle Dawson, and Jonathan Mullen -- Self-regulation as a means of regulating privately financed Medicare : what can we learn from the fertility sector? / Vanessa Gruben -- part II. Is Canada odd? Looking at the regulation of public/private mix of health care in other countries. The politics of market-oriented reforms: lessons from the United Kingdom, the United States, and the Netherlands / Carolyn Hughes Tuohy -- The public-private mix in health care : reflections on the interplay between social and private insurance in Germany / Achim Schmid and Lorraine Frisina Doetter -- The public-private mix in France : a case for two-tier health care? / Zeynep Or and Aurelie Pierre -- Embracing private finance and private provision : the Australian system / Fiona McDonald and Stephen Duckett -- Embracing and disentangling from private finance : the Irish system / Stephen Thomas, Sarah Barry, Bridget Johnston, Rikke Siersbaek, and Sara Burke -- Contracting our way around two-tier care? the use of physician contracts to limit dual practice / Bryan Thomas -- Conclusion : the complex dynamics of Canadian Medicare and the Constitution / Colleen M. Flood and Bryan Thomas.
Record Nr. UNINA-9910393960503321
Thomas Bryan  
University of Ottawa Press, 2020
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui