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Annual report / / Federal Mediation and Conciliation Service
Annual report / / Federal Mediation and Conciliation Service
Pubbl/distr/stampa Washington, D.C., : The Service, : For sale by the Supt. of Docs., U.S. G.P.O., 1950-
Descrizione fisica 1 online resource
Disciplina 331.154
Soggetto topico Mediation and conciliation, Industrial - United States
Mediation and conciliation, Industrial
Médiation et conciliation (Droit du travail) - États-Unis
Arbitrage (Droit du travail) - États-Unis
Soggetto genere / forma Periodicals.
annual reports.
Rapports annuels.
Formato Materiale a stampa
Livello bibliografico Periodico
Lingua di pubblicazione eng
Record Nr. UNINA-9910143838103321
Washington, D.C., : The Service, : For sale by the Supt. of Docs., U.S. G.P.O., 1950-
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Canadian arbitration and mediation journal = : Journal d'arbitrage et médiation canadien
Canadian arbitration and mediation journal = : Journal d'arbitrage et médiation canadien
Pubbl/distr/stampa [Toronto], : Arbitration and Mediation Institute of Canada = Institute [sic.] d'arbitrage et de médiation du Canada, 1992-[1996?]
Descrizione fisica 1 online resource
Disciplina 347.71/09/05
Soggetto topico Arbitration agreements, Commercial - Canada - Periodicals
Arbitration and award - Canada - Periodicals
Mediation and conciliation, Industrial - Canada - Periodicals
Arbitration agreements, Commercial
Arbitration and award
Mediation and conciliation, Industrial
Soggetto genere / forma Periodicals.
Classificazione cci1icc
Formato Materiale a stampa
Livello bibliografico Periodico
Lingua di pubblicazione eng
Altri titoli varianti Journal d'arbitrage et médiation canadien
Record Nr. UNINA-9910145092703321
[Toronto], : Arbitration and Mediation Institute of Canada = Institute [sic.] d'arbitrage et de médiation du Canada, 1992-[1996?]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Journal of alternative dispute resolution in employment
Journal of alternative dispute resolution in employment
Pubbl/distr/stampa Chicago, IL, : CCH Inc., ©1999-2001
Descrizione fisica 1 online resource
Disciplina 331
Soggetto topico Dispute resolution (Law)
Mediation and conciliation, Industrial
Soggetto genere / forma Periodicals.
Formato Materiale a stampa
Livello bibliografico Periodico
Lingua di pubblicazione eng
Altri titoli varianti Alternative dispute resolution in employment
Record Nr. UNISA-996206145603316
Chicago, IL, : CCH Inc., ©1999-2001
Materiale a stampa
Lo trovi qui: Univ. di Salerno
Opac: Controlla la disponibilità qui
Journal of alternative dispute resolution in employment
Journal of alternative dispute resolution in employment
Pubbl/distr/stampa Chicago, IL, : CCH Inc., ©1999-2001
Descrizione fisica 1 online resource
Disciplina 331
Soggetto topico Dispute resolution (Law)
Mediation and conciliation, Industrial
Soggetto genere / forma Periodicals.
Formato Materiale a stampa
Livello bibliografico Periodico
Lingua di pubblicazione eng
Altri titoli varianti Alternative dispute resolution in employment
Record Nr. UNINA-9910224640503321
Chicago, IL, : CCH Inc., ©1999-2001
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Mediation in the workplace [[electronic resource] ] : a guide for training, practice, and administration / / Rebecca Jane Weinstein
Mediation in the workplace [[electronic resource] ] : a guide for training, practice, and administration / / Rebecca Jane Weinstein
Autore Weinstein Rebecca Jane <1967->
Pubbl/distr/stampa Westport, CT, : Quorum Books, c2001
Descrizione fisica 1 online resource (231 p.)
Disciplina 658.3/154
Soggetto topico Mediation and conciliation, Industrial
Arbitration, Industrial
Soggetto genere / forma Electronic books.
ISBN 1-56750-967-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910450029103321
Weinstein Rebecca Jane <1967->  
Westport, CT, : Quorum Books, c2001
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Mediation in the workplace [[electronic resource] ] : a guide for training, practice, and administration / / Rebecca Jane Weinstein
Mediation in the workplace [[electronic resource] ] : a guide for training, practice, and administration / / Rebecca Jane Weinstein
Autore Weinstein Rebecca Jane <1967->
Pubbl/distr/stampa Westport, CT, : Quorum Books, c2001
Descrizione fisica 1 online resource (231 p.)
Disciplina 658.3/154
Soggetto topico Mediation and conciliation, Industrial
Arbitration, Industrial
ISBN 1-56750-967-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910783057603321
Weinstein Rebecca Jane <1967->  
Westport, CT, : Quorum Books, c2001
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Mediation in the workplace : a guide for training, practice, and administration / / Rebecca Jane Weinstein
Mediation in the workplace : a guide for training, practice, and administration / / Rebecca Jane Weinstein
Autore Weinstein Rebecca Jane <1967->
Edizione [1st ed.]
Pubbl/distr/stampa Westport, CT, : Quorum Books, c2001
Descrizione fisica 1 online resource (231 p.)
Disciplina 658.3/154
Soggetto topico Mediation and conciliation, Industrial
Arbitration, Industrial
ISBN 1-56750-967-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Intro -- Contents -- Preface -- Acknowledgments -- Introduction -- Section I -- Mediation Discussion -- The Mediation Process -- Section II -- Addressing Conflict -- Practice Concerns -- Mock Mediations -- Section III -- Agreement to Mediate -- Mediation Request Form -- Memorandum of Agreement -- References -- Index.
Record Nr. UNINA-9910818548803321
Weinstein Rebecca Jane <1967->  
Westport, CT, : Quorum Books, c2001
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Workplace conflict resolution essentials / / by Vivian Scott
Workplace conflict resolution essentials / / by Vivian Scott
Autore Scott Vivian
Edizione [1st edition]
Pubbl/distr/stampa Milton, Queensland : , : Wiley Publishing Australia Pty Ltd, , 2015
Descrizione fisica 1 online resource (195 p.)
Disciplina 658.4053
Collana For Dummies
Soggetto topico Conflict management
Mediation and conciliation, Industrial
Personnel management
Communication in personnel management
Work environment
Soggetto genere / forma Electronic books.
ISBN 0-7303-1950-4
0-7303-1946-6
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover Page; Title Page; Copyright Page; Contents at a Glance; Table of Contents; Introduction; About This Book; Foolish Assumptions; Icons Used in This Book; Where to Go from Here; Chapter 1: Conflict Resolution at Work; Considering Common Contributors to Conflict; Acknowledging differing perspectives; Recognising emotions in others; Handling communication mishaps; Deciphering group dynamics; Assessing your own role; Mediating like a Pro; Following eight steps to a resolution; Facilitating a conversation between two people; Managing conflict with a team
Tapping into Conflict Resolution ExpertiseChapter 2: Understanding What People Bring to Conflict; Rediscovering Communication; Changing the goal of communication; Choosing words carefully: The importance of language; Body language: Others' and your own; Discerning tone of voice; Figuring Out Why People Think the Way They Do; Values: Understanding what's important to people; Filters: Sifting through information; History: Operating from the past; Considering the Importance of Emotions; Listening to what emotions tell you; Dealing with emotional intensity and impact
Acknowledging and processing difficult emotions in your teamResponding to Conflict; Giving in; Avoiding the fight; Fighting it out; Compromising; Working together; Chapter 3: Determining How Groups Contribute to Conflict; Observing Your Organisation's Culture; Identifying the organisational focus; Considering hiring or promoting practices; Considering how your company adapts to change; Recognising Team Dynamics; Dealing with mismatched expectations; Acknowledging assigned and assumed roles; Redefining power; Groups Behaving Badly; Joining cliques; Finding allies
Creating inaccurate assumptionsPerpetuating gossip; Chapter 4: Practising Self-Awareness: Understanding How You Foster Conflict; Micromanaging; Stirring the Pot; Dividing rather than uniting; Appearing to take sides; Not Taking the Time to Gain Understanding; Overreacting; Misunderstanding the real issues; Looking the other way; Being dismissive; Talking about the Work Ineffectively; Not sharing your contributions; Underrepresenting your team; Creating Ill-Defined Expectations and Responsibilities; Hiring the Right Person for the Wrong Job; Living in Fix-It Mode; Talking instead of listening
Being judge and juryRescuing instead of coaching; Denying Shortfalls; Letting egos get in the way; Lacking training or skills; Being uncomfortable with change; Chapter 5: Knowing When to Address Conflict; Assessing the Cost and Severity of the Conflict; Hard costs associated with unresolved conflict; Soft costs associated with unresolved conflict; Determining severity; Approaching Employees and Gathering Information; Knowing your intent; Sorting out the players; Considering the meeting place; Being consistent in your inquiries; Asking questions; Evaluating the Details of the Conflict
What you know
Record Nr. UNINA-9910459837103321
Scott Vivian  
Milton, Queensland : , : Wiley Publishing Australia Pty Ltd, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Workplace conflict resolution essentials / / by Vivian Scott
Workplace conflict resolution essentials / / by Vivian Scott
Autore Scott Vivian
Edizione [1st edition]
Pubbl/distr/stampa Milton, Queensland : , : Wiley Publishing Australia Pty Ltd, , 2015
Descrizione fisica 1 online resource (195 p.)
Disciplina 658.4053
Altri autori (Persone) ScottVivian (Mediator)
Collana For Dummies
Soggetto topico Conflict management
Mediation and conciliation, Industrial
Personnel management
Communication in personnel management
Work environment
ISBN 0-7303-1950-4
0-7303-1946-6
Classificazione C912.15
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover Page; Title Page; Copyright Page; Contents at a Glance; Table of Contents; Introduction; About This Book; Foolish Assumptions; Icons Used in This Book; Where to Go from Here; Chapter 1: Conflict Resolution at Work; Considering Common Contributors to Conflict; Acknowledging differing perspectives; Recognising emotions in others; Handling communication mishaps; Deciphering group dynamics; Assessing your own role; Mediating like a Pro; Following eight steps to a resolution; Facilitating a conversation between two people; Managing conflict with a team
Tapping into Conflict Resolution ExpertiseChapter 2: Understanding What People Bring to Conflict; Rediscovering Communication; Changing the goal of communication; Choosing words carefully: The importance of language; Body language: Others' and your own; Discerning tone of voice; Figuring Out Why People Think the Way They Do; Values: Understanding what's important to people; Filters: Sifting through information; History: Operating from the past; Considering the Importance of Emotions; Listening to what emotions tell you; Dealing with emotional intensity and impact
Acknowledging and processing difficult emotions in your teamResponding to Conflict; Giving in; Avoiding the fight; Fighting it out; Compromising; Working together; Chapter 3: Determining How Groups Contribute to Conflict; Observing Your Organisation's Culture; Identifying the organisational focus; Considering hiring or promoting practices; Considering how your company adapts to change; Recognising Team Dynamics; Dealing with mismatched expectations; Acknowledging assigned and assumed roles; Redefining power; Groups Behaving Badly; Joining cliques; Finding allies
Creating inaccurate assumptionsPerpetuating gossip; Chapter 4: Practising Self-Awareness: Understanding How You Foster Conflict; Micromanaging; Stirring the Pot; Dividing rather than uniting; Appearing to take sides; Not Taking the Time to Gain Understanding; Overreacting; Misunderstanding the real issues; Looking the other way; Being dismissive; Talking about the Work Ineffectively; Not sharing your contributions; Underrepresenting your team; Creating Ill-Defined Expectations and Responsibilities; Hiring the Right Person for the Wrong Job; Living in Fix-It Mode; Talking instead of listening
Being judge and juryRescuing instead of coaching; Denying Shortfalls; Letting egos get in the way; Lacking training or skills; Being uncomfortable with change; Chapter 5: Knowing When to Address Conflict; Assessing the Cost and Severity of the Conflict; Hard costs associated with unresolved conflict; Soft costs associated with unresolved conflict; Determining severity; Approaching Employees and Gathering Information; Knowing your intent; Sorting out the players; Considering the meeting place; Being consistent in your inquiries; Asking questions; Evaluating the Details of the Conflict
What you know
Record Nr. UNINA-9910787119303321
Scott Vivian  
Milton, Queensland : , : Wiley Publishing Australia Pty Ltd, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Workplace conflict resolution essentials / / by Vivian Scott
Workplace conflict resolution essentials / / by Vivian Scott
Autore Scott Vivian
Edizione [1st edition]
Pubbl/distr/stampa Milton, Queensland : , : Wiley Publishing Australia Pty Ltd, , 2015
Descrizione fisica 1 online resource (195 p.)
Disciplina 658.4053
Altri autori (Persone) ScottVivian (Mediator)
Collana For Dummies
Soggetto topico Conflict management
Mediation and conciliation, Industrial
Personnel management
Communication in personnel management
Work environment
ISBN 0-7303-1950-4
0-7303-1946-6
Classificazione C912.15
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover Page; Title Page; Copyright Page; Contents at a Glance; Table of Contents; Introduction; About This Book; Foolish Assumptions; Icons Used in This Book; Where to Go from Here; Chapter 1: Conflict Resolution at Work; Considering Common Contributors to Conflict; Acknowledging differing perspectives; Recognising emotions in others; Handling communication mishaps; Deciphering group dynamics; Assessing your own role; Mediating like a Pro; Following eight steps to a resolution; Facilitating a conversation between two people; Managing conflict with a team
Tapping into Conflict Resolution ExpertiseChapter 2: Understanding What People Bring to Conflict; Rediscovering Communication; Changing the goal of communication; Choosing words carefully: The importance of language; Body language: Others' and your own; Discerning tone of voice; Figuring Out Why People Think the Way They Do; Values: Understanding what's important to people; Filters: Sifting through information; History: Operating from the past; Considering the Importance of Emotions; Listening to what emotions tell you; Dealing with emotional intensity and impact
Acknowledging and processing difficult emotions in your teamResponding to Conflict; Giving in; Avoiding the fight; Fighting it out; Compromising; Working together; Chapter 3: Determining How Groups Contribute to Conflict; Observing Your Organisation's Culture; Identifying the organisational focus; Considering hiring or promoting practices; Considering how your company adapts to change; Recognising Team Dynamics; Dealing with mismatched expectations; Acknowledging assigned and assumed roles; Redefining power; Groups Behaving Badly; Joining cliques; Finding allies
Creating inaccurate assumptionsPerpetuating gossip; Chapter 4: Practising Self-Awareness: Understanding How You Foster Conflict; Micromanaging; Stirring the Pot; Dividing rather than uniting; Appearing to take sides; Not Taking the Time to Gain Understanding; Overreacting; Misunderstanding the real issues; Looking the other way; Being dismissive; Talking about the Work Ineffectively; Not sharing your contributions; Underrepresenting your team; Creating Ill-Defined Expectations and Responsibilities; Hiring the Right Person for the Wrong Job; Living in Fix-It Mode; Talking instead of listening
Being judge and juryRescuing instead of coaching; Denying Shortfalls; Letting egos get in the way; Lacking training or skills; Being uncomfortable with change; Chapter 5: Knowing When to Address Conflict; Assessing the Cost and Severity of the Conflict; Hard costs associated with unresolved conflict; Soft costs associated with unresolved conflict; Determining severity; Approaching Employees and Gathering Information; Knowing your intent; Sorting out the players; Considering the meeting place; Being consistent in your inquiries; Asking questions; Evaluating the Details of the Conflict
What you know
Record Nr. UNINA-9910810322603321
Scott Vivian  
Milton, Queensland : , : Wiley Publishing Australia Pty Ltd, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui