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Organization behaviour for leisure services [[electronic resource] /] / Conrad Lashley and Darren Lee-Ross
| Organization behaviour for leisure services [[electronic resource] /] / Conrad Lashley and Darren Lee-Ross |
| Autore | Lashley Conrad |
| Pubbl/distr/stampa | Oxford ; ; Boston, : Butterworth-Heinemann, c2003 |
| Descrizione fisica | 1 online resource (274 p.) |
| Disciplina |
790.0973
790/.0973 21 |
| Altri autori (Persone) | Lee-RossDarren |
| Soggetto topico |
Leisure industry - United States
Organizational behavior - United States |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-136-37512-0
1-281-05165-9 9786611051655 1-4175-0773-X 0-08-047984-7 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover; Organization Behaviour for Leisure Services; Copyright Page; Contents; List of figures; List of tables; Acknowledgements; Introduction; Understanding leisure; Services and service organizations; Organizational behaviour; Reflective practitioners; 1. Hospitality, leisure and tourism services and organizational behaviour; Understanding organization behaviour; Describing organizations; The service context; Employment practice; Conclusion; 2. Organizational structure and design; Organizational structure: what does it mean?; Organizational extremes
Basic principles of structure and designConclusion; 3. Organizational politics: legitimacy and opposition; What does 'politics' mean in an organizational context?; Opposition within organizations; Conclusion; 4. Individuals in organizations: personality, perceptions and learning; What is individual behaviour?; Personality; What is perception?; Learning; Conclusion; 5. Individuals in organizations: attitudes, behaviour and motivation; Values, beliefs, attitudes and behaviour; What is motivation?; Job characteristics theory; Conclusion; 6. Emotions in leisure service organizations The emotional organizationEmotional labour; Emotions and employment practice; Conclusion; 7. Groups, leadership and power; Groups in organizations; Working in teams; Leadership; Sources of leadership power; Conclusion; 8. Organizational culture: context for leisure services; Understanding culture; Organizational culture; Organizational subcultures; Conclusion; 9. The empowered leisure service organization; Empowerment: what does it mean?; Relational empowerment; The psychology of empowerment; Conclusion; 10. Effective communication in leisure service organizations Effective communication: what does it mean?Communication flows in leisure service organizations; Effective communication in leisure service organizations; The importance of line manager communications; Communication and leisure service organization performance; Conclusion; 11. Diversity management in organizations; Discrimination in the workplace; Increasing workplace diversity; Celebrating diversity; The social psychology of togetherness; Conclusion; 12. Management practice in leisure service organizations; What do managers actually do?; Management levels; Management skills Unique characteristics?Conclusion; References; Index |
| Record Nr. | UNINA-9910455761103321 |
Lashley Conrad
|
||
| Oxford ; ; Boston, : Butterworth-Heinemann, c2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Organization behaviour for leisure services [[electronic resource] /] / Conrad Lashley and Darren Lee-Ross
| Organization behaviour for leisure services [[electronic resource] /] / Conrad Lashley and Darren Lee-Ross |
| Autore | Lashley Conrad |
| Pubbl/distr/stampa | Oxford ; ; Boston, : Butterworth-Heinemann, c2003 |
| Descrizione fisica | 1 online resource (274 p.) |
| Disciplina |
790.0973
790/.0973 21 |
| Altri autori (Persone) | Lee-RossDarren |
| Soggetto topico |
Leisure industry - United States
Organizational behavior - United States |
| ISBN |
1-136-37512-0
1-281-05165-9 9786611051655 1-4175-0773-X 0-08-047984-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover; Organization Behaviour for Leisure Services; Copyright Page; Contents; List of figures; List of tables; Acknowledgements; Introduction; Understanding leisure; Services and service organizations; Organizational behaviour; Reflective practitioners; 1. Hospitality, leisure and tourism services and organizational behaviour; Understanding organization behaviour; Describing organizations; The service context; Employment practice; Conclusion; 2. Organizational structure and design; Organizational structure: what does it mean?; Organizational extremes
Basic principles of structure and designConclusion; 3. Organizational politics: legitimacy and opposition; What does 'politics' mean in an organizational context?; Opposition within organizations; Conclusion; 4. Individuals in organizations: personality, perceptions and learning; What is individual behaviour?; Personality; What is perception?; Learning; Conclusion; 5. Individuals in organizations: attitudes, behaviour and motivation; Values, beliefs, attitudes and behaviour; What is motivation?; Job characteristics theory; Conclusion; 6. Emotions in leisure service organizations The emotional organizationEmotional labour; Emotions and employment practice; Conclusion; 7. Groups, leadership and power; Groups in organizations; Working in teams; Leadership; Sources of leadership power; Conclusion; 8. Organizational culture: context for leisure services; Understanding culture; Organizational culture; Organizational subcultures; Conclusion; 9. The empowered leisure service organization; Empowerment: what does it mean?; Relational empowerment; The psychology of empowerment; Conclusion; 10. Effective communication in leisure service organizations Effective communication: what does it mean?Communication flows in leisure service organizations; Effective communication in leisure service organizations; The importance of line manager communications; Communication and leisure service organization performance; Conclusion; 11. Diversity management in organizations; Discrimination in the workplace; Increasing workplace diversity; Celebrating diversity; The social psychology of togetherness; Conclusion; 12. Management practice in leisure service organizations; What do managers actually do?; Management levels; Management skills Unique characteristics?Conclusion; References; Index |
| Record Nr. | UNINA-9910780442103321 |
|
Lashley Conrad
|
||
| Oxford ; ; Boston, : Butterworth-Heinemann, c2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Organization behaviour for leisure services / / Conrad Lashley and Darren Lee-Ross
| Organization behaviour for leisure services / / Conrad Lashley and Darren Lee-Ross |
| Autore | Lashley Conrad |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Oxford ; ; Boston, : Butterworth-Heinemann, c2003 |
| Descrizione fisica | 1 online resource (274 p.) |
| Disciplina |
790.0973
790/.0973 21 |
| Altri autori (Persone) | Lee-RossDarren |
| Soggetto topico |
Leisure industry - United States
Organizational behavior - United States |
| ISBN |
1-136-37512-0
1-281-05165-9 9786611051655 1-4175-0773-X 0-08-047984-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover; Organization Behaviour for Leisure Services; Copyright Page; Contents; List of figures; List of tables; Acknowledgements; Introduction; Understanding leisure; Services and service organizations; Organizational behaviour; Reflective practitioners; 1. Hospitality, leisure and tourism services and organizational behaviour; Understanding organization behaviour; Describing organizations; The service context; Employment practice; Conclusion; 2. Organizational structure and design; Organizational structure: what does it mean?; Organizational extremes
Basic principles of structure and designConclusion; 3. Organizational politics: legitimacy and opposition; What does 'politics' mean in an organizational context?; Opposition within organizations; Conclusion; 4. Individuals in organizations: personality, perceptions and learning; What is individual behaviour?; Personality; What is perception?; Learning; Conclusion; 5. Individuals in organizations: attitudes, behaviour and motivation; Values, beliefs, attitudes and behaviour; What is motivation?; Job characteristics theory; Conclusion; 6. Emotions in leisure service organizations The emotional organizationEmotional labour; Emotions and employment practice; Conclusion; 7. Groups, leadership and power; Groups in organizations; Working in teams; Leadership; Sources of leadership power; Conclusion; 8. Organizational culture: context for leisure services; Understanding culture; Organizational culture; Organizational subcultures; Conclusion; 9. The empowered leisure service organization; Empowerment: what does it mean?; Relational empowerment; The psychology of empowerment; Conclusion; 10. Effective communication in leisure service organizations Effective communication: what does it mean?Communication flows in leisure service organizations; Effective communication in leisure service organizations; The importance of line manager communications; Communication and leisure service organization performance; Conclusion; 11. Diversity management in organizations; Discrimination in the workplace; Increasing workplace diversity; Celebrating diversity; The social psychology of togetherness; Conclusion; 12. Management practice in leisure service organizations; What do managers actually do?; Management levels; Management skills Unique characteristics?Conclusion; References; Index |
| Record Nr. | UNINA-9910822263903321 |
|
Lashley Conrad
|
||
| Oxford ; ; Boston, : Butterworth-Heinemann, c2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Who's buying entertainment / / by the New Strategist editors
| Who's buying entertainment / / by the New Strategist editors |
| Edizione | [Ninth edition.] |
| Pubbl/distr/stampa | Amityville, NY : , : New Strategist Press, , [2013] |
| Descrizione fisica | 1 online resource (156 p.) |
| Disciplina | 381 |
| Collana | The who's buying series |
| Soggetto topico |
Amusements - United States
Recreation - United States Leisure industry - United States Consumers - United States |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-940308-12-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Table 1. Percent reporting expenditure and amount spent,average quarter or week, 2010; Table 2. Household spending trends, 2000 to 2010; Table 3. Entertainment spending, 2000 to 2010; Table 4. Entertainment: Average spending by age, 2010; Table 5. Entertainment: Indexed spending by age, 2010; Table 6. Entertainment: Total spending by age, 2010; Table 7. Entertainment: Market shares by age, 2010; Table 8. Entertainment: Average spending by income, 2010; Table 9. Entertainment: Indexed spending by income, 2010; Table 10. Entertainment: Total spending by income, 2010
Table 11. Entertainment: Market shares by income, 2010Table 12. Entertainment: Average spending by high-income consumer units, 2010; Table 13. Entertainment: Indexed spending by high-income consumer units, 2010; Table 14. Entertainment: Total spending by high-income consumer units, 2010; Table 15. Entertainment: Market shares by high-income consumer units, 2010; Table 16. Entertainment: Average spending by household type, 2010; Table 17. Entertainment: Indexed spending by household type, 2010; Table 18. Entertainment: Total spending by household type, 2010 Table 19. Entertainment: Market shares by household type, 2010Table 20. Entertainment: Average spending by race and Hispanic origin, 2010; Table 21. Entertainment: Indexed spending by race and Hispanic origin, 2010; Table 22. Entertainment: Total spending by race and Hispanic origin, 2010; Table 23. Entertainment: Market shares by race and Hispanic origin, 2010; Table 24. Entertainment: Average spending by region, 2010; Table 25. Entertainment: Indexed spending by region, 2010; Table 26. Entertainment: Total spending by region, 2010; Table 27. Entertainment: Market shares by region, 2010 Table 28. Entertainment: Average spending by education, 2010Table 29. Entertainment: Indexed spending by education, 2010; Table 30. Entertainment: Total spending by education, 2010; Table 31. Entertainment: Market shares by education, 2010; Table 32. Admission to sports events (including on trips); Table 33. Athletic gear, game tables, and exercise equipment; Table 34. Bicycles; Table 35. Cable and satellite television services; Table 36. Camping equipment; Table 37. Club memberships (social, recreational, health); Table 38. Compact disks, audio tapes, and records Table 39. Fees for participant sports (including on trips)Table 40. Fees for recreational lessons; Table 41. Film; Table 42. Hunting and fishing equipment; Table 43. Live entertainment for catered affairs; Table 44. Movie, theater, amusement park, and other admissions (including on trips); Table 45. Musical Instruments and Accessories, Purchase, Rental, and Repair; Table 46. Personal digital audio players; Table 47. Pet food; Table 48. Pet purchase, supplies, and medicines; Table 49. Pet services; Table 50. Photographer's fees; Table 51. Photographic equipment Table 52. Photographic processing |
| Record Nr. | UNINA-9910453949303321 |
| Amityville, NY : , : New Strategist Press, , [2013] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Who's buying entertainment
| Who's buying entertainment |
| Edizione | [Ninth edition.] |
| Pubbl/distr/stampa | Amityville, N.Y. : , : New Strategist Press, , 2013 |
| Descrizione fisica | 1 online resource (156 pages) : illustrations |
| Disciplina | 381 |
| Collana | The who's buying series |
| Soggetto topico |
Amusements - United States
Recreation - United States Leisure industry - United States Consumers - United States |
| ISBN | 1-940308-12-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Table 1. Percent reporting expenditure and amount spent,average quarter or week, 2010; Table 2. Household spending trends, 2000 to 2010; Table 3. Entertainment spending, 2000 to 2010; Table 4. Entertainment: Average spending by age, 2010; Table 5. Entertainment: Indexed spending by age, 2010; Table 6. Entertainment: Total spending by age, 2010; Table 7. Entertainment: Market shares by age, 2010; Table 8. Entertainment: Average spending by income, 2010; Table 9. Entertainment: Indexed spending by income, 2010; Table 10. Entertainment: Total spending by income, 2010
Table 11. Entertainment: Market shares by income, 2010Table 12. Entertainment: Average spending by high-income consumer units, 2010; Table 13. Entertainment: Indexed spending by high-income consumer units, 2010; Table 14. Entertainment: Total spending by high-income consumer units, 2010; Table 15. Entertainment: Market shares by high-income consumer units, 2010; Table 16. Entertainment: Average spending by household type, 2010; Table 17. Entertainment: Indexed spending by household type, 2010; Table 18. Entertainment: Total spending by household type, 2010 Table 19. Entertainment: Market shares by household type, 2010Table 20. Entertainment: Average spending by race and Hispanic origin, 2010; Table 21. Entertainment: Indexed spending by race and Hispanic origin, 2010; Table 22. Entertainment: Total spending by race and Hispanic origin, 2010; Table 23. Entertainment: Market shares by race and Hispanic origin, 2010; Table 24. Entertainment: Average spending by region, 2010; Table 25. Entertainment: Indexed spending by region, 2010; Table 26. Entertainment: Total spending by region, 2010; Table 27. Entertainment: Market shares by region, 2010 Table 28. Entertainment: Average spending by education, 2010Table 29. Entertainment: Indexed spending by education, 2010; Table 30. Entertainment: Total spending by education, 2010; Table 31. Entertainment: Market shares by education, 2010; Table 32. Admission to sports events (including on trips); Table 33. Athletic gear, game tables, and exercise equipment; Table 34. Bicycles; Table 35. Cable and satellite television services; Table 36. Camping equipment; Table 37. Club memberships (social, recreational, health); Table 38. Compact disks, audio tapes, and records Table 39. Fees for participant sports (including on trips)Table 40. Fees for recreational lessons; Table 41. Film; Table 42. Hunting and fishing equipment; Table 43. Live entertainment for catered affairs; Table 44. Movie, theater, amusement park, and other admissions (including on trips); Table 45. Musical Instruments and Accessories, Purchase, Rental, and Repair; Table 46. Personal digital audio players; Table 47. Pet food; Table 48. Pet purchase, supplies, and medicines; Table 49. Pet services; Table 50. Photographer's fees; Table 51. Photographic equipment Table 52. Photographic processing |
| Record Nr. | UNINA-9910790792203321 |
| Amityville, N.Y. : , : New Strategist Press, , 2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Who's buying entertainment
| Who's buying entertainment |
| Edizione | [Ninth edition.] |
| Pubbl/distr/stampa | Amityville, N.Y. : , : New Strategist Press, , 2013 |
| Descrizione fisica | 1 online resource (156 pages) : illustrations |
| Disciplina | 381 |
| Collana | The who's buying series |
| Soggetto topico |
Amusements - United States
Recreation - United States Leisure industry - United States Consumers - United States |
| ISBN | 1-940308-12-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Table 1. Percent reporting expenditure and amount spent,average quarter or week, 2010; Table 2. Household spending trends, 2000 to 2010; Table 3. Entertainment spending, 2000 to 2010; Table 4. Entertainment: Average spending by age, 2010; Table 5. Entertainment: Indexed spending by age, 2010; Table 6. Entertainment: Total spending by age, 2010; Table 7. Entertainment: Market shares by age, 2010; Table 8. Entertainment: Average spending by income, 2010; Table 9. Entertainment: Indexed spending by income, 2010; Table 10. Entertainment: Total spending by income, 2010
Table 11. Entertainment: Market shares by income, 2010Table 12. Entertainment: Average spending by high-income consumer units, 2010; Table 13. Entertainment: Indexed spending by high-income consumer units, 2010; Table 14. Entertainment: Total spending by high-income consumer units, 2010; Table 15. Entertainment: Market shares by high-income consumer units, 2010; Table 16. Entertainment: Average spending by household type, 2010; Table 17. Entertainment: Indexed spending by household type, 2010; Table 18. Entertainment: Total spending by household type, 2010 Table 19. Entertainment: Market shares by household type, 2010Table 20. Entertainment: Average spending by race and Hispanic origin, 2010; Table 21. Entertainment: Indexed spending by race and Hispanic origin, 2010; Table 22. Entertainment: Total spending by race and Hispanic origin, 2010; Table 23. Entertainment: Market shares by race and Hispanic origin, 2010; Table 24. Entertainment: Average spending by region, 2010; Table 25. Entertainment: Indexed spending by region, 2010; Table 26. Entertainment: Total spending by region, 2010; Table 27. Entertainment: Market shares by region, 2010 Table 28. Entertainment: Average spending by education, 2010Table 29. Entertainment: Indexed spending by education, 2010; Table 30. Entertainment: Total spending by education, 2010; Table 31. Entertainment: Market shares by education, 2010; Table 32. Admission to sports events (including on trips); Table 33. Athletic gear, game tables, and exercise equipment; Table 34. Bicycles; Table 35. Cable and satellite television services; Table 36. Camping equipment; Table 37. Club memberships (social, recreational, health); Table 38. Compact disks, audio tapes, and records Table 39. Fees for participant sports (including on trips)Table 40. Fees for recreational lessons; Table 41. Film; Table 42. Hunting and fishing equipment; Table 43. Live entertainment for catered affairs; Table 44. Movie, theater, amusement park, and other admissions (including on trips); Table 45. Musical Instruments and Accessories, Purchase, Rental, and Repair; Table 46. Personal digital audio players; Table 47. Pet food; Table 48. Pet purchase, supplies, and medicines; Table 49. Pet services; Table 50. Photographer's fees; Table 51. Photographic equipment Table 52. Photographic processing |
| Record Nr. | UNINA-9910817282203321 |
| Amityville, N.Y. : , : New Strategist Press, , 2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Who's buying entertainment
| Who's buying entertainment |
| Pubbl/distr/stampa | Ithaca, N.Y., : New Strategist Publications, ©2005- |
| Disciplina | 381 |
| Collana | The who's buying series |
| Soggetto topico |
Amusements - United States
Recreation - United States Leisure industry - United States Consumers - United States Amusements Consumers Leisure industry Recreation |
| Soggetto genere / forma |
Statistics.
Periodicals. |
| Soggetto non controllato | (Series) Who's Buying |
| Formato | Materiale a stampa |
| Livello bibliografico | Periodico |
| Lingua di pubblicazione | eng |
| Altri titoli varianti | Entertainment |
| Record Nr. | UNISA-996417580903316 |
| Ithaca, N.Y., : New Strategist Publications, ©2005- | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
| ||
Who's buying entertainment
| Who's buying entertainment |
| Pubbl/distr/stampa | Ithaca, N.Y., : New Strategist Publications, ©2005- |
| Disciplina | 381 |
| Collana | The who's buying series |
| Soggetto topico |
Amusements - United States
Recreation - United States Leisure industry - United States Consumers - United States Amusements Consumers Leisure industry Recreation |
| Soggetto genere / forma |
Statistics.
Periodicals. |
| Soggetto non controllato | (Series) Who's Buying |
| Formato | Materiale a stampa |
| Livello bibliografico | Periodico |
| Lingua di pubblicazione | eng |
| Altri titoli varianti | Entertainment |
| Record Nr. | UNINA-9910388827603321 |
| Ithaca, N.Y., : New Strategist Publications, ©2005- | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
