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Competitive tendering : management and reality : achieving value for money / / [edited by] Philip Sayers
| Competitive tendering : management and reality : achieving value for money / / [edited by] Philip Sayers |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | London ; ; New York : , : E & FN Spon, , 1997 |
| Descrizione fisica | 1 online resource (281 p.) |
| Disciplina | 352.538094 |
| Altri autori (Persone) | SayersPhilip <1945-> |
| Soggetto topico |
Leisure industry - Great Britain - Management
Letting of contracts - Great Britain Contracts for work and labor - Great Britain |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-135-81286-1
1-280-43564-X 0-203-47725-1 0-203-23611-4 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Book Cover; Title; Contents; Preface; Acknowledgements; ILAM; List of contributors; The contract climate; A first time tender; Contract planning; Process and personalities; Managing specifications; Business plans; Tender evaluation; Performance measurement; Customer satisfaction; Conflict and collapse; Divorce; Picking up the pieces; Profitable management; Market orientation; Peace in a partnership; List of addresses; Outline of a tender; Glossary of terms used; Index |
| Record Nr. | UNINA-9910455204403321 |
| London ; ; New York : , : E & FN Spon, , 1997 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Competitive tendering : management and reality : achieving value for money / / editor, Philip Sayers
| Competitive tendering : management and reality : achieving value for money / / editor, Philip Sayers |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | London ; ; New York : , : E & FN Spon, , 1997 |
| Descrizione fisica | 1 online resource (281 pages) : illustrations |
| Disciplina | 352.538094 |
| Altri autori (Persone) | SayersPhilip <1945-> |
| Soggetto topico |
Leisure industry - Great Britain - Management
Letting of contracts - Great Britain Contracts for work and labor - Great Britain |
| ISBN |
1-135-81285-3
1-135-81286-1 1-280-43564-X 0-203-47725-1 0-203-23611-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Book Cover; Title; Contents; Preface; Acknowledgements; ILAM; List of contributors; The contract climate; A first time tender; Contract planning; Process and personalities; Managing specifications; Business plans; Tender evaluation; Performance measurement; Customer satisfaction; Conflict and collapse; Divorce; Picking up the pieces; Profitable management; Market orientation; Peace in a partnership; List of addresses; Outline of a tender; Glossary of terms used; Index |
| Record Nr. | UNINA-9910779933103321 |
| London ; ; New York : , : E & FN Spon, , 1997 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Competitive tendering : management and reality : achieving value for money / / [edited by] Philip Sayers
| Competitive tendering : management and reality : achieving value for money / / [edited by] Philip Sayers |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | London ; ; New York, : E & FN Spon, 1997 |
| Descrizione fisica | 1 online resource (281 pages) : illustrations |
| Disciplina | 352.538094 |
| Altri autori (Persone) | SayersPhilip <1945-> |
| Soggetto topico |
Leisure industry - Great Britain - Management
Letting of contracts - Great Britain Contracts for work and labor - Great Britain |
| ISBN |
1-135-81285-3
1-135-81286-1 1-280-43564-X 0-203-47725-1 0-203-23611-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Book Cover; Title; Contents; Preface; Acknowledgements; ILAM; List of contributors; The contract climate; A first time tender; Contract planning; Process and personalities; Managing specifications; Business plans; Tender evaluation; Performance measurement; Customer satisfaction; Conflict and collapse; Divorce; Picking up the pieces; Profitable management; Market orientation; Peace in a partnership; List of addresses; Outline of a tender; Glossary of terms used; Index |
| Record Nr. | UNINA-9910819540403321 |
| London ; ; New York, : E & FN Spon, 1997 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Managing sport and leisure facilities : a guide to competitive tendering / / Philip Sayers
| Managing sport and leisure facilities : a guide to competitive tendering / / Philip Sayers |
| Autore | Sayers Philip <1945, > |
| Pubbl/distr/stampa | [United Kingdom] : , : Spon Press, , 1991 |
| Descrizione fisica | 1 online resource (288 p.) |
| Disciplina |
790.06
796.06841 796.069 |
| Soggetto topico |
Sports facilities - Great Britain - Management
Leisure industry - Great Britain - Management Contracts for work and labor - Great Britain |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-135-82882-2
1-280-10596-8 9786610105960 0-585-45692-5 0-203-47399-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Managing Sport and Leisure Facilities A guide to competitive tendering; Copyright; Contents; Preface; Chapter 1 Background to leisuremanagement; Early developments; Leisure revolutions; Market differentiation; Rise or fall; The political dimension; The Local Government Act 1988; Summary; Addendum: The 1988 Act. Amended; Chapter 2 Client contractpreparations; Compulsory competitive tendering; The contract documentation; Legal formalities; Customer care formalities; Inviting tenderers; Summary; Addendum: Contractor appraisals; Chapter 3 The financial basis; Income; Leisure gain?
Building maintenanceThe bid; Profit or loss; Insurance; Summary; Addendum: Income options; Chapter 4 Business planning and tendering; Income projections; Forward planning; Company review; Preparing the bid; Staff costs; Compiling the bid; Determining income; Client permissions; Tender submission; Summary; Addendum: Management data; Chapter 5 Recreation contractors-tender experiences; Crossland Leisure; An analysis of documents; City Centre Leisure; Circa Leisure plc; Summary; Addendum: Client control; Chapter 6 Delegation and contract management; Technical and recreational delegation Delegation and motivationOperating to a budget; Financial delegation; Organization and structure; Financial responsibility; Incentives; Year on year comparisons; Business strategy; Summary; Addendum: Defaults, penalties and control; Chapter 7 Hotels: the leisureexperience; A Role Model; Local authority hotels; The Harperley Hotel; Hotel management principles; The Great Western Royal Hotel; Summary; Addendum: Service standards in hotels; Chapter 8 Catering andsubcontracting; Subcontracting; Arranging subcontracts; Catering as a subcontract; Catering management; Trading reports; Profit or loss SummaryAddendum: Catering controls; Chapter 9 Performance indicators; The basis for performance indicators; General business indicators; Client indicators; Client and contractor measurements; Contractor indicators; Contract performance; Summary; Addendum: Performance indicators; Chapter 10 Management buyouts; Basic principles; Qualifying conditions; The Westminster 'buyout'; The Rochford 'buyout'; The Audit Commission; Summary; Addendum: The advice of the Audit Commission; Chapter 11 Quality assurance; Quality control; Quality assurance; Key elements; Implementation; Quality circles; Summary Addendum: Quality assurance guidelinesChapter 12 Promotions andMarketing; Advertizing; Under new management; Sponsorship; Customer assessments; Questionnaires; Contract monitoring; Targeted marketing; Delegation; Marketing; Summary; Addendum: Target groups; Chapter 13 Conclusions; Civic Leisure; Competitive management; A summary of management; The way forward; Who benefits?; Appendix A Outline contractdocuments; Appendix B Preparing specifications; Appendix C Government directives; Appendix D Customer satisfactionsurveys; Appendix E Acknowledgements andreferences; Index |
| Record Nr. | UNINA-9910450886803321 |
Sayers Philip <1945, >
|
||
| [United Kingdom] : , : Spon Press, , 1991 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Managing sport and leisure facilities : a guide to competitive tendering / / Philip Sayers
| Managing sport and leisure facilities : a guide to competitive tendering / / Philip Sayers |
| Autore | Sayers Philip <1945, > |
| Pubbl/distr/stampa | [United Kingdom] : , : Spon Press, , 1991 |
| Descrizione fisica | 1 online resource (288 p.) |
| Disciplina |
790.06
796.06841 796.069 |
| Soggetto topico |
Sports facilities - Great Britain - Management
Leisure industry - Great Britain - Management Contracts for work and labor - Great Britain |
| ISBN |
1-135-82881-4
1-135-82882-2 1-280-10596-8 9786610105960 0-585-45692-5 0-203-47399-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Managing Sport and Leisure Facilities A guide to competitive tendering; Copyright; Contents; Preface; Chapter 1 Background to leisuremanagement; Early developments; Leisure revolutions; Market differentiation; Rise or fall; The political dimension; The Local Government Act 1988; Summary; Addendum: The 1988 Act. Amended; Chapter 2 Client contractpreparations; Compulsory competitive tendering; The contract documentation; Legal formalities; Customer care formalities; Inviting tenderers; Summary; Addendum: Contractor appraisals; Chapter 3 The financial basis; Income; Leisure gain?
Building maintenanceThe bid; Profit or loss; Insurance; Summary; Addendum: Income options; Chapter 4 Business planning and tendering; Income projections; Forward planning; Company review; Preparing the bid; Staff costs; Compiling the bid; Determining income; Client permissions; Tender submission; Summary; Addendum: Management data; Chapter 5 Recreation contractors-tender experiences; Crossland Leisure; An analysis of documents; City Centre Leisure; Circa Leisure plc; Summary; Addendum: Client control; Chapter 6 Delegation and contract management; Technical and recreational delegation Delegation and motivationOperating to a budget; Financial delegation; Organization and structure; Financial responsibility; Incentives; Year on year comparisons; Business strategy; Summary; Addendum: Defaults, penalties and control; Chapter 7 Hotels: the leisureexperience; A Role Model; Local authority hotels; The Harperley Hotel; Hotel management principles; The Great Western Royal Hotel; Summary; Addendum: Service standards in hotels; Chapter 8 Catering andsubcontracting; Subcontracting; Arranging subcontracts; Catering as a subcontract; Catering management; Trading reports; Profit or loss SummaryAddendum: Catering controls; Chapter 9 Performance indicators; The basis for performance indicators; General business indicators; Client indicators; Client and contractor measurements; Contractor indicators; Contract performance; Summary; Addendum: Performance indicators; Chapter 10 Management buyouts; Basic principles; Qualifying conditions; The Westminster 'buyout'; The Rochford 'buyout'; The Audit Commission; Summary; Addendum: The advice of the Audit Commission; Chapter 11 Quality assurance; Quality control; Quality assurance; Key elements; Implementation; Quality circles; Summary Addendum: Quality assurance guidelinesChapter 12 Promotions andMarketing; Advertizing; Under new management; Sponsorship; Customer assessments; Questionnaires; Contract monitoring; Targeted marketing; Delegation; Marketing; Summary; Addendum: Target groups; Chapter 13 Conclusions; Civic Leisure; Competitive management; A summary of management; The way forward; Who benefits?; Appendix A Outline contractdocuments; Appendix B Preparing specifications; Appendix C Government directives; Appendix D Customer satisfactionsurveys; Appendix E Acknowledgements andreferences; Index |
| Record Nr. | UNINA-9910783872603321 |
|
Sayers Philip <1945, >
|
||
| [United Kingdom] : , : Spon Press, , 1991 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Managing sport and leisure facilities : a guide to competitive tendering / / Philip Sayers
| Managing sport and leisure facilities : a guide to competitive tendering / / Philip Sayers |
| Autore | Sayers Philip <1945-> |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | London ; ; New York, : E. & F.N. Spon, 1991 |
| Descrizione fisica | 1 online resource (288 p.) |
| Disciplina |
790.06
796.06841 796.069 |
| Soggetto topico |
Sports facilities - Great Britain - Management
Leisure industry - Great Britain - Management Contracts for work and labor - Great Britain |
| ISBN |
1-135-82881-4
1-135-82882-2 1-280-10596-8 9786610105960 0-585-45692-5 0-203-47399-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Managing Sport and Leisure Facilities A guide to competitive tendering; Copyright; Contents; Preface; Chapter 1 Background to leisuremanagement; Early developments; Leisure revolutions; Market differentiation; Rise or fall; The political dimension; The Local Government Act 1988; Summary; Addendum: The 1988 Act. Amended; Chapter 2 Client contractpreparations; Compulsory competitive tendering; The contract documentation; Legal formalities; Customer care formalities; Inviting tenderers; Summary; Addendum: Contractor appraisals; Chapter 3 The financial basis; Income; Leisure gain?
Building maintenanceThe bid; Profit or loss; Insurance; Summary; Addendum: Income options; Chapter 4 Business planning and tendering; Income projections; Forward planning; Company review; Preparing the bid; Staff costs; Compiling the bid; Determining income; Client permissions; Tender submission; Summary; Addendum: Management data; Chapter 5 Recreation contractors-tender experiences; Crossland Leisure; An analysis of documents; City Centre Leisure; Circa Leisure plc; Summary; Addendum: Client control; Chapter 6 Delegation and contract management; Technical and recreational delegation Delegation and motivationOperating to a budget; Financial delegation; Organization and structure; Financial responsibility; Incentives; Year on year comparisons; Business strategy; Summary; Addendum: Defaults, penalties and control; Chapter 7 Hotels: the leisureexperience; A Role Model; Local authority hotels; The Harperley Hotel; Hotel management principles; The Great Western Royal Hotel; Summary; Addendum: Service standards in hotels; Chapter 8 Catering andsubcontracting; Subcontracting; Arranging subcontracts; Catering as a subcontract; Catering management; Trading reports; Profit or loss SummaryAddendum: Catering controls; Chapter 9 Performance indicators; The basis for performance indicators; General business indicators; Client indicators; Client and contractor measurements; Contractor indicators; Contract performance; Summary; Addendum: Performance indicators; Chapter 10 Management buyouts; Basic principles; Qualifying conditions; The Westminster 'buyout'; The Rochford 'buyout'; The Audit Commission; Summary; Addendum: The advice of the Audit Commission; Chapter 11 Quality assurance; Quality control; Quality assurance; Key elements; Implementation; Quality circles; Summary Addendum: Quality assurance guidelinesChapter 12 Promotions andMarketing; Advertizing; Under new management; Sponsorship; Customer assessments; Questionnaires; Contract monitoring; Targeted marketing; Delegation; Marketing; Summary; Addendum: Target groups; Chapter 13 Conclusions; Civic Leisure; Competitive management; A summary of management; The way forward; Who benefits?; Appendix A Outline contractdocuments; Appendix B Preparing specifications; Appendix C Government directives; Appendix D Customer satisfactionsurveys; Appendix E Acknowledgements andreferences; Index |
| Record Nr. | UNINA-9910828904003321 |
|
Sayers Philip <1945->
|
||
| London ; ; New York, : E. & F.N. Spon, 1991 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
