Concepts and advances in information and knowledge management : studies from developing and emerging economies / / edited by Kelvin Joseph Bwalya, Nathan Mwakoshi Mnjama and Peter Mazebe II Mothataesi Sebina |
Pubbl/distr/stampa | Oxford : , : Chandos Publishing, , 2014 |
Descrizione fisica | 1 online resource (xxx, 268 pages) : illustrations |
Disciplina | 658.4038 |
Collana | Chandos information professional series |
Soggetto topico |
Knowledge management - Developing countries
Information storage and retrieval systems Database management |
ISBN | 1-78063-435-8 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; Concepts and Advances in Information and Knowledge Management: Studies from developing and emerging economies; Copyright; Contents; List of figures and tables; Acknowledgements; Foreword; About the editors and authors; Introduction; Part 1 The records management conundrum; 1 Effective customer service: an enhancer of performance in archives and records management; Why quality customer service in archives and records management?; Customer service; Dimensions/determinants of service quality; Critical factors to customer service; ARMUs and factors impacting on customer service
Potential challenges to provision of quality customer service in ARMUsConclusion; 2 Accountability and records appraisal with particular reference to challenges experienced in malawi; Accountability; Cabinet government and parliamentary democracy; Ethics and responsibility; Appraisal theories; The shift to IT; Risk management in the context of accountability and appraisal; Central African and wider African experience; The implications of functional analysis for practice; The implications of risk management and vital records analysis for practice; Conclusion; Notes 3 The records management paradigm shift: problems and prospects in east and southern africaHistory of modern records; The role of ICTs in fostering the records management paradigm shift; The records management paradigm shift and records management theoretical frameworks; Challenges and opportunities brought about by the records management paradigm shift; The records management paradigm shift and the place of the archivist/records manager; The records management paradigm shift and records and archival legislation The records management paradigm shift and its impact in Africa and other developing countriesThe records management paradigm shift and audiovisual archives; Conclusion; 4 Functional requirements for an electronic records management system for court records; Electronic court records management; The need for functional requirements for the management of electronic court records; Methods to develop functional requirements; Case: Review of models demonstrating the necessity of functional requirements for the management of electronic records; Conclusion Part 2 The emerging informat ion management landscape5 Analysing the future of zimbabwe's academic libraries: from their historical past to preparedness for current realities and requirements; Current realities in academic libraries in general; Current realities in academic libraries in Zimbabwe; The education of academic librarians in Zimbabwe; Accreditation and international recognition of library schools in Zimbabwe; The role and impact of Zimbabwean librarian professional bodies; The future of academic libraries and implications for the Zimbabwe context Implications for academic librarians in the developing world |
Record Nr. | UNINA-9910791044903321 |
Oxford : , : Chandos Publishing, , 2014 | ||
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Lo trovi qui: Univ. Federico II | ||
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Concepts and advances in information and knowledge management : studies from developing and emerging economies / / edited by Kelvin Joseph Bwalya, Nathan Mwakoshi Mnjama and Peter Mazebe II Mothataesi Sebina |
Pubbl/distr/stampa | Oxford : , : Chandos Publishing, , 2014 |
Descrizione fisica | 1 online resource (xxx, 268 pages) : illustrations |
Disciplina | 658.4038 |
Collana | Chandos information professional series |
Soggetto topico |
Knowledge management - Developing countries
Information storage and retrieval systems Database management |
ISBN | 1-78063-435-8 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; Concepts and Advances in Information and Knowledge Management: Studies from developing and emerging economies; Copyright; Contents; List of figures and tables; Acknowledgements; Foreword; About the editors and authors; Introduction; Part 1 The records management conundrum; 1 Effective customer service: an enhancer of performance in archives and records management; Why quality customer service in archives and records management?; Customer service; Dimensions/determinants of service quality; Critical factors to customer service; ARMUs and factors impacting on customer service
Potential challenges to provision of quality customer service in ARMUsConclusion; 2 Accountability and records appraisal with particular reference to challenges experienced in malawi; Accountability; Cabinet government and parliamentary democracy; Ethics and responsibility; Appraisal theories; The shift to IT; Risk management in the context of accountability and appraisal; Central African and wider African experience; The implications of functional analysis for practice; The implications of risk management and vital records analysis for practice; Conclusion; Notes 3 The records management paradigm shift: problems and prospects in east and southern africaHistory of modern records; The role of ICTs in fostering the records management paradigm shift; The records management paradigm shift and records management theoretical frameworks; Challenges and opportunities brought about by the records management paradigm shift; The records management paradigm shift and the place of the archivist/records manager; The records management paradigm shift and records and archival legislation The records management paradigm shift and its impact in Africa and other developing countriesThe records management paradigm shift and audiovisual archives; Conclusion; 4 Functional requirements for an electronic records management system for court records; Electronic court records management; The need for functional requirements for the management of electronic court records; Methods to develop functional requirements; Case: Review of models demonstrating the necessity of functional requirements for the management of electronic records; Conclusion Part 2 The emerging informat ion management landscape5 Analysing the future of zimbabwe's academic libraries: from their historical past to preparedness for current realities and requirements; Current realities in academic libraries in general; Current realities in academic libraries in Zimbabwe; The education of academic librarians in Zimbabwe; Accreditation and international recognition of library schools in Zimbabwe; The role and impact of Zimbabwean librarian professional bodies; The future of academic libraries and implications for the Zimbabwe context Implications for academic librarians in the developing world |
Record Nr. | UNINA-9910817918303321 |
Oxford : , : Chandos Publishing, , 2014 | ||
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Lo trovi qui: Univ. Federico II | ||
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Knowledge-based country programs : an evaluation of World Bank group experience |
Pubbl/distr/stampa | Washington, District of Columbia : , : The World Bank, , 2016 |
Descrizione fisica | 1 online resource (133 p.) |
Disciplina | 338.9109172/4 |
Collana | Independent Evaluation Group Studies |
Soggetto topico |
Economic assistance - Developing countries
Knowledge management - Developing countries |
Soggetto genere / forma | Electronic books. |
ISBN | 1-4648-0226-2 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; Title Page; Copyright; Contents; Abbreviations; Acknowledgments; Overview; Management Response; Management Action Record; Chairperson's Summary; 1 Introduction; Relative Intensity of Knowledge Services in World Bank Country Programs; Objectives, Scope, and Methodology of the Evaluation; 2 Relevance of the World Bank in Knowledge-Based Partnerships; Fit of World Bank Knowledge-Based Country Programs with Country Challenges; Use of World Bank Group Knowledge Services and Stakeholder Engagement; Strategic Positioning of the World Bank on Development Knowledge
3 Technical Quality of Knowledge ServicesLeveraging the Bank's Global Expertise; Customization of Solutions to Country Context; Development of Actionable Recommendations; 4 Results and Their Sustainability; Results of World Bank Group Knowledge Services; Factors Associated with the Achievement of Results of World Bank Knowledge Services; Sustainability and Monitoring of Results; Synergy between World Bank and IFC Knowledge Services in Achieving Results; 5 Conclusions; How Can the World Bank Enhance Its Value Proposition in Knowledge-Based Partnerships? How Can the World Bank Delineate the Scope and Instruments of Knowledge-Based Country Programs?How Can the Bank Group Leverage Its Engagement in Knowledge-Based Country Programs?; Bibliography; Boxes; Box 1.1 Definitions, Use of Terms, and Selection of Knowledge Activities; Box 1.2 Previous IEG Evaluations of Knowledge Services; Box 2.1 Public Knowledge Goods; Box 2.2 Perception of Knowledge Services from Client Surveys; Box 4.1 Knowledge Service Results in Poverty Reduction and Social Protection: Stylized Findings; Box 4.2 Helping China's Guangdong Province Tackle Rising Inequality Box 4.3 Sustainable Knowledge Activity Outcomes through Capacity Development and Institution Strengthening: Examples from South Africa and ChinaFigures; Figure 1.1 Lending and Knowledge Activities in World Bank Country Programs (FY98-04 versus FY05-11); Figure 2.1 Use of World Bank Knowledge Services and IFC Advisory Services (in % of Reviewed Activities); Figure 2.2 Participation of Government Counterparts in Knowledge Activities (in % of Reviewed Projects); Figure 3.1 Use of Local Expertise in World Bank Knowledge Activities (in % of Activities Reviewed by IEG) Figure 3.2 Discussion of Capacity Requirements and Administrative Feasibility of Recommendations in World Bank Knowledge Services (in % of Activities Reviewed by IEG)Figure 4.1 Achievement of Expected Outcomes of World Bank Knowledge Services by Thematic Area and Focus Countries (in % of Activities Reviewed by IEG); Figure 4.2 Achievement of Expected Outcomes of World Bank Knowledge Activities (in % of Reviewed Projects) Figure 4.3 Client Participation in Knowledge Activity Stages in Relation to Degree of Achievement of Knowledge Activity Expected Outcomes (in % of Reviewed Knowledge Activities in Each Category of Outcome Achievement) |
Record Nr. | UNINA-9910466044303321 |
Washington, District of Columbia : , : The World Bank, , 2016 | ||
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Lo trovi qui: Univ. Federico II | ||
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Knowledge-based country programs : an evaluation of World Bank group experience |
Pubbl/distr/stampa | Washington, D.C. : , : The World Bank, , [2015] |
Descrizione fisica | 1 online resource (pages cm) |
Disciplina | 338.9109172/4 |
Collana | Independent Evaluation Group Studies |
Soggetto topico |
Economic assistance - Developing countries
Knowledge management - Developing countries |
ISBN | 1-4648-0226-2 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; Title Page; Copyright; Contents; Abbreviations; Acknowledgments; Overview; Management Response; Management Action Record; Chairperson's Summary; 1 Introduction; Relative Intensity of Knowledge Services in World Bank Country Programs; Objectives, Scope, and Methodology of the Evaluation; 2 Relevance of the World Bank in Knowledge-Based Partnerships; Fit of World Bank Knowledge-Based Country Programs with Country Challenges; Use of World Bank Group Knowledge Services and Stakeholder Engagement; Strategic Positioning of the World Bank on Development Knowledge
3 Technical Quality of Knowledge ServicesLeveraging the Bank's Global Expertise; Customization of Solutions to Country Context; Development of Actionable Recommendations; 4 Results and Their Sustainability; Results of World Bank Group Knowledge Services; Factors Associated with the Achievement of Results of World Bank Knowledge Services; Sustainability and Monitoring of Results; Synergy between World Bank and IFC Knowledge Services in Achieving Results; 5 Conclusions; How Can the World Bank Enhance Its Value Proposition in Knowledge-Based Partnerships? How Can the World Bank Delineate the Scope and Instruments of Knowledge-Based Country Programs?How Can the Bank Group Leverage Its Engagement in Knowledge-Based Country Programs?; Bibliography; Boxes; Box 1.1 Definitions, Use of Terms, and Selection of Knowledge Activities; Box 1.2 Previous IEG Evaluations of Knowledge Services; Box 2.1 Public Knowledge Goods; Box 2.2 Perception of Knowledge Services from Client Surveys; Box 4.1 Knowledge Service Results in Poverty Reduction and Social Protection: Stylized Findings; Box 4.2 Helping China's Guangdong Province Tackle Rising Inequality Box 4.3 Sustainable Knowledge Activity Outcomes through Capacity Development and Institution Strengthening: Examples from South Africa and ChinaFigures; Figure 1.1 Lending and Knowledge Activities in World Bank Country Programs (FY98-04 versus FY05-11); Figure 2.1 Use of World Bank Knowledge Services and IFC Advisory Services (in % of Reviewed Activities); Figure 2.2 Participation of Government Counterparts in Knowledge Activities (in % of Reviewed Projects); Figure 3.1 Use of Local Expertise in World Bank Knowledge Activities (in % of Activities Reviewed by IEG) Figure 3.2 Discussion of Capacity Requirements and Administrative Feasibility of Recommendations in World Bank Knowledge Services (in % of Activities Reviewed by IEG)Figure 4.1 Achievement of Expected Outcomes of World Bank Knowledge Services by Thematic Area and Focus Countries (in % of Activities Reviewed by IEG); Figure 4.2 Achievement of Expected Outcomes of World Bank Knowledge Activities (in % of Reviewed Projects) Figure 4.3 Client Participation in Knowledge Activity Stages in Relation to Degree of Achievement of Knowledge Activity Expected Outcomes (in % of Reviewed Knowledge Activities in Each Category of Outcome Achievement) |
Record Nr. | UNINA-9910798550303321 |
Washington, D.C. : , : The World Bank, , [2015] | ||
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Lo trovi qui: Univ. Federico II | ||
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Library review . Volume 60, Number 1 Knowledge sharing in emerging economies [[electronic resource] /] / guest editor: M. E. Burke |
Pubbl/distr/stampa | [Bradford, UK], : Emerald, 2010 |
Descrizione fisica | 1 online resource (92 p.) |
Altri autori (Persone) | BurkeMaria E |
Collana | Library review |
Soggetto topico |
Knowledge management - Developing countries
Library science |
Soggetto genere / forma | Electronic books. |
ISBN |
1-283-07140-1
9786613071408 0-85724-806-5 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910464980503321 |
[Bradford, UK], : Emerald, 2010 | ||
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Lo trovi qui: Univ. Federico II | ||
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Library review . Volume 60, Number 1 Knowledge sharing in emerging economies [[electronic resource] /] / guest editor: M. E. Burke |
Pubbl/distr/stampa | [Bradford, UK], : Emerald, 2010 |
Descrizione fisica | 1 online resource (92 p.) |
Altri autori (Persone) | BurkeMaria E |
Collana | Library review |
Soggetto topico |
Knowledge management - Developing countries
Library science |
ISBN |
1-283-07140-1
9786613071408 0-85724-806-5 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910791992403321 |
[Bradford, UK], : Emerald, 2010 | ||
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Lo trovi qui: Univ. Federico II | ||
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